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https://youtu.be/yb7jgQC3Ywc

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Arrived at the office at 9.45am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. I update the daily report for sales during my free time. Today is my last day for internship. In the evening, the staffs had a mini farewell celebration for me. They thanked and gave some speech for me. At 6.55pm I prepared to go back and went back at 7.05 pm

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Arrived at the office at 9.40am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. I update the daily report for sales during my free time. At 6.55pm I prepared to go back and went back at 7.03 pm

# data[].attributes.body
Arrived at the office at 9.45am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. I update the daily report for sales during my free time. At 6.55pm I prepared to go back and went back at 7.05 pm

# data[].attributes.body
Arrived at the office at 9.38am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. I update the daily report for sales during my free time. At 6.55pm I prepared to go back and went back at 7.05 pm

# data[].attributes.body
Arrived at the office at 9.50am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. I update the daily report for sales during my free time. At 6.55pm I prepared to go back and went back at 7.05 pm

# data[].attributes.body
Arrived at the office at 9.50am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. Puan Fatin explained on daily report on sales. We need to update everyday to update with customers. At 6.50pm I prepared to go back and went back at 7.00 pm

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Arrived at the office at 9.35am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. Besides that, we had a small meeting regarding on leave for Hari Raya. At 6.50pm I prepared to go back and went back at 7.00 pm

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OFF DAY

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OFF DAY

# data[].attributes.body
Arrived at the office at 9.45am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. At 2.30pm I helped Puan Fatin to search flight tickets for customer to London. At 6.55pm I prepared to go back and went back at 7.05 pm

# data[].attributes.body
Arrived at the office at 9.50am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. At 6.55pm I prepared to go back and went back at 7.05 pm

# data[].attributes.body
Arrived at the office at 9.50am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. At 6.50pm I prepared to go back and went back at 7.00 pm

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OFF DAY (NUZUL AL-QURAN)

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OFF DAY

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OFF DAY (WESAK)

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OFF DAY (WESAK)

# data[].attributes.body
Arrived at the office at 9.50am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. At 5.20pm I prepared to go back and went back at 5.30 pm

# data[].attributes.body
Arrived at the office at 9.50am. After everything is prepared (mentally & physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers and also entertained customers that walked in. I did a few receipts for customers that walked in. At 6.50pm I prepared to go back and went back at 7.00 pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
Then, Puan Fatin gave me a task to print out itinerary to Kashmir, and to organise all the visas and flight tickets in the file.
During free time, I update with all the customers regarding on the packages and quotations.
I also entertained some customers that walked in.
At 6.57pm, I prepared to go back and went back at 7.03pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers regarding on the packages and quotations.
In the evening Puan Fatin gave me a task to print flight tickets and also visa to Kashmir for the airport duty on Wednesday.
Also, I was given a task to check flight timing for Mesir trip through Oman Air website.
At 6.58pm, I prepared to go back and went back at 7.01pm

# data[].attributes.body
OFF DAY

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OFF DAY

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OFF DAY

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers and also entertained customers that walked in.
I did a few receipts for customers that walked in.
At 4.25pm I prepared to go back and went back at 4.30pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers and also entertained customers that walked in.
I did a few receipts for customers that walked in.
I was told by the manager to buy necessities for the office. Such as, files, company cop and so on.
At 4.25pm I prepared to go back and went back at 4.30pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers and also entertained customers that walked in.
I did a few receipts for customers that walked in.
At 4.25 pm, I prepared to go back and went back at 4.30pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers and also entertained customers that walked in.
I did a few receipts for customers that walked in.
During free time, I was told to decorate the office with Hari Raya decorations.
At 4.28pm, I prepared to go back and went back at 4.30pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers and also entertained customers that walked in.
I did a few receipts for customers that walked in.
At 4.25 pm, I prepared to go back and went back at 4.30pm

# data[].attributes.body
OFF DAY

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OFF DAY

# data[].attributes.body
Safely arrived at the office at 9.30 a.m. After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers regarding on the packages and quotations.
During free time, I update with all the customer and also entertained customer that walked in. Follow up with the customer through WhatsApp, print new itinerary.
At 4.58pm, I prepared to go back and went back at 5.01pm

# data[].attributes.body
Safely arrived at the office at 9.30 a.m. After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers regarding on the packages and quotations.
During free time, I update with all the customer and also entertained customer that walked in. Follow up with the customer through WhatsApp , print new itinerary.
At 6.58pm, I prepared to go back and went back at 7.01pm

# data[].attributes.body
Safely arrived at the office at 9.30 a.m. After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers regarding on the packages and quotations.
During free time, I update with all the customer and also entertained customer that walked in. Follow up with the customer through WhatsApp , print new itinerary.
At 6.58pm, I prepared to go back and went back at 7.01pm

# data[].attributes.body
LABOUR DAY

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Safely arrived at the office at 9.40 a.m. At 10am, I went to Malaysia Airline office at NU Sentral with my manager, Puan Fatin. Reached at the office at 12pm, I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers regarding on the packages and quotations.
In the evening, I went for company trip to Melaka.

# data[].attributes.body
Safely arrived at the office at 9.30 a.m. After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations. During free time, I update with all the customers regarding on the packages and quotations.
In the evening En.Amirul  gave me a task go Print Expert Shop at Section 7. Also, I was given a task to post voucher Kembara Sufi to Angkasapuri, Kuala Lumpur at Post Malaysia At Section 14.
At 6.58pm, I prepared to go back and went back at 7.01pm

# data[].attributes.body
OFF DAY

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OFF DAY

# data[].attributes.body
Safely arrived at the office at 9.50 a.m. In the morning, checked and replied email/messages (WhatsApp) that sent by customers were done until afternoon and I entertained walk-In customers. All the requirements and questions from the customers were answered and delivered to them with a latest updates and promotions.
In the afternoon, follow up with the customer through whatsapps, print new itinerary, and email to the person in charge.   In the evening, I advertised our promotion through social media and approach new customers by spreading the package through Facebook and WhatsApp. Record the details in a data sheet provided by our manager. Went back home at 7.10 pm

# data[].attributes.body
Arrived at the office at 9.40 am.
After everything is prepared (mentally and physically) I checked and replied all the customers whatapp regarding on the packages.
In the evening, I entertained walked in customer (meldives ,Balkan) all the requirements and questions from the customers were answerd and delivered to them with a new latest update and promotions.
At 6.57 pm, I prepared to go back and went back at 7.00 pm.

# data[].attributes.body
Arrived at the office at 9.40 am.
After everything is prepared (mentally and physically) I checked and replied all the customers whatapp regarding on the packages.
In the evening, follow up with the customer through whatapps, print new itinerary and also entertained customers that walked in
At 6.57 pm, I prepared to go back and went back at 7.00 pm.

# data[].attributes.body
Arrived at the office at 9.40 am.
After everything is prepared (mentally and physically) I checked and replied all the customers whatapp regarding on the packages and entertained walked in customer.
In the evening, I entertained walked in customer (Maldives)
At 6.57 pm, I prepared to go back and went back at 7.00 pm.

# data[].attributes.body
Arrived at the office at 9.40 am.
After everything is prepared (mentally and physically) I checked and replied all the customers whatapp regarding on the packages and entertained walked in customer (Korea, nami).
In the evening, I studied the packages with watched all the videos about kembara sufi.
At 6.57 pm, I prepared to go back and went back at 7.05 pm.

# data[].attributes.body
Arrived at the office at 9.40 am (punch card).
After everything is prepared (mentally and physically), I checked and replied all the customers email/WhatsApp regarding on the packages / quotation and entertained walked in customers (Korea, Europe, Kashmir, Tokyo).
In the evening, I have go to the shop to buy a printer ink and learned how to find a flight ticket.
At 4.55 pm,  I prepared to go back and went back at 5.00 pm.

# data[].attributes.body
OFF DAY

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OFF DAY

# data[].attributes.body
Arrived at the office at 9.40 am (punch card)
After everything is prepared (mentally and physically), I checked and replied all the customers email/WhatsApp regarding on the packages / quotation.
In the afternoon, follow up with the customers through whatapp, print new itinerary and also entertained customers that walked in.
At 6.55 pm,  I prepared to go back and went back at 7.00 pm.

# data[].attributes.body
Arrived at the office at 9.40 am.
After everything is prepared (mentally and physically) I replied all the customers whatapp regarding on the packages / quotation.
During free time, I update with all the customer and also entertained customer that walked in.
Follow up with the customer through whatsapp , print new itinerary.
At 6.57 pm, I prepared to go back and went back at 7.05 pm.

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
Then, Puan Fatin gave me a task to print out itinerary to Kashmir, and to organise all the visas and flight tickets in the file.
During free time, I update with all the customers regarding on the packages and quotations.
I also entertained some customers that walked in.
At 6.57pm, I prepared to go back and went back at 7.03pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers regarding on the packages and quotations.
In the evening Puan Fatin gave me a task to print flight tickets and also visa to Kashmir for the airport duty on Wednesday.
Also, I was given a task to check flight timing for Mesir trip through Oman Air website.
At 6.58pm, I prepared to go back and went back at 7.01pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers regarding on the packages and quotations.
In the evening, Puan Fatin gave a task to list out all the dates from Europe trips. Next, I had to check the timing through Oman Air website.
At 6.55pm I prepared to go back and went back at 7.05pm

# data[].attributes.body
Arrived at the office at 9.46am.
After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers and also entertained customers that walked in.
I did a few receipts for customers that walked in. After that, I went to SACC Mall to buy necessities for the office.
At 6.58pm I prepared to go back and went back at 7.00pm.

# data[].attributes.body
In the morning, I went to the airport for airport duty at 8.30am. I handled on customer's luggages by putting the luggage tag and to take their passport for check in. Everything settled at 11.00am and went back to the office at 12.30pm.
In the evening, I checked and replied email/messages (WhatsApp) that sent by customers were done until afternoon and I entertained walk-In customers. All the requirements and questions from the customers were answered and delivered to them with a latest updates and promotions.
In the afternoon, follow up with the customer through whatsapps, print new itinerary, and email to the person in charge.
Also, I was told to take the office key from Plaza Azalea branch.
Next, I was given a task by Puan Fatin to checked on flight tickets through Skyscanner.
At 6.58pm, I prepared to go back and went back at 7.05pm.

# data[].attributes.body
OFF DAY

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OFF DAY

# data[].attributes.body
Arrived at the office at 9.54am. After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
During free time, I update with all the customers and also entertained customers that walked in.
Next, I was told by Puan Fatin to arranged customer's insurance trip to Kashmir.
In the evening, I entertained customer that walked in asking about package to Maldives and did some receipt for customers.
At 6.55pm I prepared to go back and went back at 7.00 pm.

# data[].attributes.body
Arrived at the office 9.36am. After everything is prepared (mentally and physically), I replied all the customers whatsapp regarding on the packages/quotations.
At 11.00 am, Puan Maizana my supervisor for internship came to visit.
In the afternoon, Puan Fatin requested to do a letter for UTC Shah Alam administrat regarding on the rental.
During free time, I update with all the customers and also entertained customers that walked in.
I ended my day with airport duty, trip to Kashmir.

# data[].attributes.body
OFF DAY

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OFF DAY

# data[].attributes.body
Safely arrived at the office at 9.50 a.m. In the morning, checked and replied email/messages (WhatsApp) that sent by customers were done until afternoon and I entertained walk-In customers. All the requirements and questions from the customers were answered and delivered to them with a latest updates and promotions.
In the afternoon, follow up with the customer through whatsapps, print new itinerary, and email to the person in charge.   In the evening, I advertised our promotion through social media and approach new customers by spreading the package through Facebook and WhatsApp. Record the details in a data sheet provided by our manager. Went back home at 7.10 pm

# data[].attributes.body
Safely arrived at the office at 9.40 a.m. In the morning, checked and replied email/messages (WhatsApp) that sent by customers were done until afternoon and I entertained walk-In customers. All the requirements and questions from the customers were answered and delivered to them with a latest updates and promotions.
In the afternoon, follow up with the customer through whatsapps, print new itinerary, and email to the person in charge. I edited the YouTube channel for Kembara Sufi UTC and uploaded videos promotion for Kembara Sufi. Next, I update all full payment receipt documents and reload in full payment file.  In the evening, I advertised our promotion through social media and approach new customers by spreading the package through Facebook and WhatsApp. Record the details in a data sheet provided by our manager. Went back home at 7.06 pm

# data[].attributes.body
Safely arrived at the office at 9.45 a.m. In the morning, I checked and replied email/messages (WhatsApp) that sent by customers were done until afternoon. Me and Aiman were given the task to explained and teach on Kembara Sufi information to the new intern students until noon. After that, I entertained walked-In customer (DALAT, BANDUNG, and UMRAH). All the requirements and questions from the customers were answered and delivered to them with a new latest updates and promotions. In the afternoon, followed up the customers by whatsapps, print new itinerary, and email to a person in charge. All the requirement and question from the customers were answered and delivered to them the latest updates and promotions.

In the evening, I have given the task to teach package about Umrah premium to our new intern, advertising our promotion through social media and approach new customers by spreading the package through Facebook and WhatsApp. Record the details in a data sheet provided by our manager. Went back home at 7.01 pm

# data[].attributes.body
Safely arrived at the office at 9.51 a.m. In the morning, checking and replying email/messages (WhatsApp) that sent by customers were done until afternoon. I and Aiman were given the task of teaching all Kembara Sufi information to new intern students until noon. Walk-In customer (DALAT, BANDUNG, and UMRAH) All the requirements and questions from the customers were answered and delivered to them the latest updates and promotions.

In the afternoon, I entertained walk-in customer asks about Visa Australia, Follow up the customer, print all itinerary and email payment to the person in charge and we greeted our boss Kembara Sufi, which is Ustaz Fadzil and his customer. After that, we make new daily task schedule to all student intern for our task tomorrow.

In the evening, I have given the task to teach package about Umrah premium to our new intern, advertising our promotion through social media and approach new customers by spreading the package through Facebook and WhatsApp. Record the details in a data sheet provided by our manager. Wenr  back home at 7.04 pm

# data[].attributes.body
Safely arrived to the office at 9.52am. In the morning, we welcomed the new intern students (Shahirah and Nasuha) and taught them all the works that needed to be done and explained more details regarding on the company. At 11am, I was told by our manager to sent banner to other branches in Shah Alam and to buy all the necessities  needed for the office.
In the afternoon, we were given a task to place the name tag near the name tagging Egypt and to update the final customer's itinerary to be delivered on Friday and we rearranged all the decorations and added new decorations near the designated place.
At 5.30 pm Puan Fatin briefed regarding on the company rules and regulations to the new interns. After the briefing, we went to stick all the memos 'Kami berada di Lot2-7' on our new banner.
In the evening, advertised our promotion through social media and approach new customers by spreading the package through Facebook and WhatsApp. Record the details in a data sheet provided by our manager. We went back home at 7.13 pm

# data[].attributes.body
Safely arrived to the office at 10.00 a.m. In the morning, checking and replying email/messages (WhatsApp) that sent by customers were done until afternoon. All the requirement and question from the customers were answered and delivered to them the latest updates and promotions.
In the afternoon, we setting up the table and new arrangement for the new incoming interns on 1 April 2019. Rearrange the previous schedule with additional 2 other members in UTC branch. Also entertain multiple walk-in customer.
In the evening, advertising our promotion through social media and approach new customer by spreading the package through Facebook and WhatsApp. Record the details in a data sheet provided by our manager.

# data[].attributes.body
Safely arrived to the office at 9.55 a.m. In the morning, the office were opened and follow-up with yesterday’s customer and make several quotation. After dealing with customers payment, the office were closed for a while because all the staff and interns went to an event at Shah Alam Convention Centre which is nearby to UTC Shah Alam to distribute the brochure to the people.
In the afternoon, we moved to the next location which is Kompleks PKNS that located beside SACC Mall. The brochure were distribute around the complex for one and half hours before return back to the office.
In the evening, we entertain walk-in customer which asking about the trip to Dalat, Vietnam and agreed to join our trip. Hence, we successfully achieved our target for this month to gain at least 100 pax. Before return back to home, the office were cleaned up and make sure all the electricity were turned off.

# data[].attributes.body
Safely arrived to the office at 9.40am. In the morning, after tidy up and opened up the office, I went to other Kembara Sufi branches such as Plaza Azalea and our headquarters at Seksyen 15, Shah Alam to deliver the bunting and other stuff.
In the afternoon, after return from delivering and collecting items from other branches, we continue our work with set up the banner and bunting around UTC Mall from the first floor until the third floor.
In the evening, after finished placing the bunting, we entertain customer and replying WhatsApp and email. Besides, we also go through company Facebook to reply customer messages and ask for any inquiries. Before closing the office we held a meeting with our manager as for discussing regarding our performance for the whole month.

# data[].attributes.body
Safely arrived to the office at 9.37am. In the morning, the office were opened and we follow up with previous customer through WhatsApp and email. After that, working on editing and printing luggage tag for 2 hours.
In the afternoon, we entertain walk-in customer and answering call from customer and staff. Make several quotation also a part of my job as it is important to ensure customer agreed to our package deals.
In the evening, after finish our task, we went to Print Expert printing shop to take our bunting for advertisement around 46 pieces. After that, we return to the office and sort all the bunting accordingly to be distribute to other branches. The office were closed after all the business settled down.

# data[].attributes.body
Safely arrived to the office at 9.50am. In the morning, after the office were opened, we distribute Kembara Sufi brochure around UTC Mall. Entertain walk-in customer and provide the itinerary for Umrah as requested. After that, surveying flight ticket through airlines website for certain date and time in December 2019.
In the afternoon, follow-up with previous customer via WhatsApp and email, then record the data in data sheet (Microsoft Excel). Answering call and keep in touch with other stuff to prevent any misinformation regarding the payment and new updates.
In the evening, the task continue with analysing and memorizing the itinerary as it is compulsory to face the customer with ease and confidence. After done all the task, the office were closed and keep in clean condition before return back to home.

# data[].attributes.body
Safely arrived to the office at 9.47am. In the morning, after the office were opened, we follow-up with past customer which requesting the itinerary and other question related to our policy. Entertain walk-in customer and provide the itinerary as requested.
In the afternoon, I went to Kuala Lumpur with Mr. Amirul to meet one of our VIP customer to return back his passport since the customer want to travel before joining our trip. After return back to the office, we answering call and keep in touch with other stuff to prevent any misinformation regarding the payment and new updates.
In the evening, the task continue with updating the itinerary and reprint all the important documents such as itineraries, maps and others. After done all the task, the office were closed and keep in clean condition before return back to home.

# data[].attributes.body
Safely arrived to the office at 9.45am.  Work on customer's receipt which needs to be sent to the person in charge. Once customer gave the receipt, the account department will verified whether it is successful transfer or failed transaction. After the payment were confirmed, the receipt were issued and emailed to the customer as well as person in charge. All the detail were sent WhatsApp group as further references for the staff.
In the afternoon, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date.
In the evening, the task continued with laminating tagging for luggage around 50 tag that supposed to be finish by today. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

# data[].attributes.body
OFF DAY

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OFF DAY

# data[].attributes.body
Safely arrived at the office at 9.48am. Before work starts, I arranged all the equipments (phone office), unlock the doors and so on. After everything has set up, I replied all the customer's whatsapp and emails.
In the afternoon, I entertained some customers that walked in.
Also, I did all the payment receipts which needs to be given to the person in charge.
Before the office is close, we tidied up the office and make sure everything is locked before we leaved the office.

# data[].attributes.body
OFF DAY

# data[].attributes.body
OFF DAY

# data[].attributes.body
Safely arrived at the office at 9.48am. Before work starts, I arranged all the equipments (phone office), unlock the doors and so on. After everything has set up, I replied all the customer's whatsapp and emails.
In the afternoon, I entertained some customers that walked in. Puan Fatin guided me to purchase flight tickets for customers. Also, I did all the payment receipts which needs to be given to the person in charge.
Before the office is close, we tidied up the office and make sure everything is locked before we leaved the office.

# data[].attributes.body
Safely arrived at the office at 9.45am. Before work starts, I arranged all the equipments (phone office), unlock the doors and so on. After everything has set up, I replied all the customer's whatsapp and emails.
In the afternoon, I entertained some customers that walked in. Also, I did all the payment receipts which needs to be given to the person in charge.
Before the office is close, we tidied up the office and make sure everything is locked before we leaved the office.

# data[].attributes.body
Safely arrived to the office at 9.48 a.m. In the morning, after arranging the equipment and tools properly,
In the afternoon, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date.
In the evening, we resume our assignment yesterday, we pull out all the old packages patched on our office glass wall and we paste our new packages on our glass office wall. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

# data[].attributes.body
Safely arrived to the office at 9.53 a.m. In the morning, after arranging the equipment and tools properly,
In the afternoon, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date.
In the evening, the task continued with laminating all package and we pull out all the old packages patched on our office glass wall and we paste our new packages on our glass office wall. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

# data[].attributes.body
Safely arrived to the office at 9.47a.m. In the morning, after arranging the equipment and tools properly,
In the afternoon, Ustaz Fadzil and Ustaz Nawi coming our Office and arrange appointment between Boss and customer
In the evening, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

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Safely arrived to the office at 9.45a.m. In the morning, after arranging the equipment and tools properly.
In the afternoon, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date.
In the evening, make payment receipts other customer and emails to Pic, calling customer phone office and update sale in group WhatsApp. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

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Safely arrived to the office at 9.45a.m. In the morning, after arranging the equipment and tools properly, phone call customer Balkan and Customer Umrah
In the afternoon, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date.
In the evening, make payment receipts other customer and emails to Pic, calling customer phone office and update sale in group WhatsApp. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

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Safely arrived to the office at 9.45a.m. In the morning, after arranging the equipment and tools properly, phone call customer Balkan and Customer Umrah
In the afternoon, we celebrate birthday Mr.Khairul Anwar and All Staff UTC and Staff Plaza Azalea and Ustaz Hafizul Staff Teluk Intan Coming to celebrate Birthday Mr. Khairul Anwar
In the evening, customer walk in of turkey and balkan, make receipt and submit Deposit Payment Tuan Mohamed trip turki by cheque payent, make payment receipts other customer and emails to Pic, calling customer phone office and update sale in group whatapps. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

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Safely arrived to the office at 9.40 a.m. In the morning, after arranging the equipment and tools properly,
In the afternoon, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date.
In the evening, customer walk in of turkey and balkan, submit payment receipt to Puan Sepiah, make payment receipts other customer and emails to Pic and calling customer phone office ,update sale in group whatapps. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

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Safely arrived to the office at 9.59a.m. In the morning, after arranging the equipment and tools properly, around 5 receipt were made for the customer payment such as trip to Balkan and Egypt. After that, the promotion brochure were distribute around UTC mall to the people and shops nearby.
In the afternoon, all the itinerary for every tour package were printed and sorted in located files. Several quotation were made as customer request it and follow up with them. Keep in touch with customer regarding their future payment so that the customer will stay up to date.
In the evening, the task continued with laminating tagging for luggage around 50 tag that supposed to be finish by today. After the task done, the office were tidy up and all equipment were placed in origin location before leaving.

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Safely arrived to the office at 9.59am. In the morning, we were ask to finalize the documents and files from November 2018 until February 2019 because all of the branches need to audit their finance and sales to headquarter.
Printing few data and label and then laminate all the document that need to be sort in files. Sorted all paper and receipt in a proper condition and tidy to ease our job in future.
In the evening, we follow up with the customer through email and WhatsApp. Make a receipt for customer and keep in files properly. Besides, we also entertain the walk-in customer until the office were closed.

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Safely arrived to the office at 9.57am. In the morning, the office were opened and prepared for the work. I was directed to make an invoice for the customer and check the customer payment before issued a receipt. Besides, the previous receipt and payment details also had been printed as for company references.
In the afternoon, after performing Jumuah prayer, the work continued by laminating the name tag and luggage tag. After that, Mr. Amirul ask to post customers passport to Kuantan and send the tracking number to the person as for their references. Later, we entertain walk-in customer and answer the incoming call.
In the evening, the package details were printed and compile in a file before leaving the office. UTC Shah Alam branch sales were updated to the company data as for further references.

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Safely arrived to the office at 9.59am. Task of the day started with editing name tag for Europe trip approximately 100 pax. After finish editing, the tagging were printed and being the spelling and date were checked before proceed for lamination process.
In the afternoon, we continued to learn about the ticketing with Puan Fatin to ensure our skills were good and excellent. After that, we issued few receipt for customers and and emailed it to the staff. We also entertained few seller who walk-in to our office to promote their hotels through online (onlineumra.com) as to ease our affair in other countries.
In the evening, we continued our task with making some invoice for customers and follow up with them. Besides, the sales also were updated such as trip to Korea and Vietnam before the office hours end.

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Safely arrived to the office at 9.58am. In the morning, the office were cleaned up and all the equipment were arranged accordingly. Quotation for Vietnam trip were made for 40 pax and refer to the relatable staff to double-check the calculation before present it to the customer. A few other quotation were made as well as customer ask for the price.
In the afternoon, Puan Fatin ask to make a promotion poster for Mahan Air flight ticket under the title ‘Mahan Air Seat Sale !’. After finished, we went for lunch and Solat Zuhur until 2.00pm.
In the evening, Puan Fatin teach and guide us on how to use the ticketing system in general since she will be on vacation for a week. The system require several coding and procedure that must be followed as it is a complicated software. The office were cleaned up and the dustbin were emptied before leaving.

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Safely arrived to the office at 10.00am. In the morning, briefing session by Puan Liana from Kembara Sufi Headquarters/ Section 15 branch, Shah Alam for the trainees were held for an hour. We were told the guideline or Standard Operating Procedure (S.O.P) of the company and the organization of the company in details. Then, we were told about new system of calculation regarding the tour package.
In the afternoon, we were given few task to make calculation as for practice. After the session with Puan Liana finished, the office work continued with issued several receipt and answering the call.
In the evening, we follow up with previous customer and entertain the walk in customer. After reach 7.00 pm. The office were closed and the door were locked before leaving UTC.

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-First day of training.
-Puan Fatin (the industry supervisor) , briefed on works that need to be done
1) Receipt for customers
2) To answer calls
3) To contact customers and reply their  whtasapp
-My industry supervisor introduced the Kembara Sufi Travel & Tours staff line of Branch UTC Shah Alam.
-One of the earliest tasks today is to prepare a table of attendance and read all itinerary packages offered by the company and make a quotation for customers.
- Ustaz Hafizul (Person incharge for Dalat) expalined on the package for Nhatrang-Dalat.
- Work on customer's receipt which needs to be sent to the person incharge.
- Replied customer's whatsapp.
- Worked on quotation for customers.
-Puan Fatin gave homework to present package for tomorrow.

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- Small meeting with Puan Fatin, to discuss on taking leave for 8 days for the March month.
-Work on customer's receipt which needs to be sent to the person incharge.
- Replied customer's whatsapp.
- Worked on quotation for customers.
-In the evening, I presented Umrah package infront of all the staffs. At the same time, they gave new informations on the package.
-Puan Fatin, gave homework for me to present on Mesir Package tomorrow.

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-Work on customer's receipt which needs to be sent to the person incharge.
- Replied customer's whatsapp.
- Worked on quotation for customers.
-In the evening, I presented Mesir package infront of all the staffs. At the same time, they gave new informations on the package.

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-Work on customer's receipt which needs to be sent to the person incharge.
- Replied customer's whatsapp.
- Worked on quotation for customers.
-To update all the customer's receipt using Excel

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-Work on customer's receipt which needs to be sent to the person incharge.
a) Once customer gave the receipt, to check with the account department.
b) Check the previous receipt
c) Issue the receipt
d) Email the details of the receipt to person incharge
e) Inform in the whatsapp group that the details has been emailed.
- Replied customer's whatsapp.
- Worked on quotation for customers.
- To followup with the customers.
- Give brochures to people around