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staff training around digital including Universal Credit

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staff training around digital including Universal Credit

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We have access to chrome  book and smart phones

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We have access to chrome  book and smart phones

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Learning together and find resources

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can office have devices that can be used for service user access.
Internet dongle for rural areas.

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Fear/technology

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Better equipment, better connectivity in office,

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getting used to a tablet, or mobile phone.

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getting used to a tablet, or mobile phone.

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wifi connection better
ensure su have access to a mobile/tablet

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Gaining confidence
Feeling more connected to there community

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Instruction to groups (digital cafe), guest users on chromebook, support service user while accessing pages and devices. join library, job centre.

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in different locations.

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Fear and unsure about using internet.
Access to computers smart phones etc lack of funds.
Physical disabilities
Mental health disabilities

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Using devices, accessing the internet, trusting the internet, born in different generation.

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no wifi
reading/writing skills
blind spots
having tablets/mobile phones

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Think about connection issues in rural areas.

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Think about connection issues in rural areas.

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Boost interest connection in office as weak.
Allocation of data allowance information.

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Poor connection, service users that have no access to devices, service users that don't want to get digital.