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This is a carefully edited list of the most important English emailing phrases. You should make sure you have learnt and can use the phrases below before trying to learn and use more complex and rarer phrases.

A big list of useful phrases for the whole of emails and intensive practice are available in the e-book Teaching Emailing: Interactive Classroom Activities.

This article is part of a series on useful emailing phrases:

1. The 100 most useful phrases for starting emails

2. The 100 most useful emailing phrases

3. The 100 most useful phrases for ending emails

4. 100 common mistakes with starting and ending emails

5. Differences between British and American emails

6. Cultural differences in emailing

Useful phrases for opening emails
Opening greeting to one person Opening greeting to more than one person
Useful email opening lines
Opening line mentioning the last contact between you

Thank you for your email (yesterday/ of 12 May) about...

Thanks for your email this morning/ earlier/ yesterday/ on Monday/ last week/...

Thanks for your quick reply./ Thanks for getting back to me so quickly.

Thanks for your phone call this morning/ the information about/ your interest in/ your help with/ your hospitality in.../...

Thanks for sending me/ for contacting me about/ for attending/ asking us about/ informing us/ giving us feedback on/ inviting me to/ talking to me about...

It was great/ so nice to see you again on Monday.

(I) just read your email about/ (I) just got your message about/ (I) just got your request for...

It was a pleasure/ my great pleasure to meet you last week.

Sorry for my late reply/ Sorry it took me so long to get back to you/ Sorry not to reply sooner (but/ but I had to...).

Thank you for finding the time to meet me/ talk to me/ attend...

Sorry it's been so long since I was last in touch/ since my last email.

Opening line with the subject of the email

I'm writing to you about your latest model/ about the meeting next week/ about your presentation yesterday/ about...

I am writing to you in connection with/ with regards to/ regarding/ concerning...

I'm writing (in order) to ask/ to enquire/ to confirm/ to check/ to inform you/ to follow up on/ to let you know/ to tell you/ to thank you/ to invite you to/ to update you on/ to announce that/ to ask for a favour/ to...

(This is) just a quick note to say...

As promised/ As we discussed, I'm writing to send you/ to...

I'm writing (to you) because I have just found out that/ because I thought you'd like to know that/ because I need/ because...

Sorry to write out of the blue, but...

Sorry to write again so quickly, but/ Sorry to bother again so soon, but...

Sorry, in my last email I forgot to...

Social opening line/ Friendly opening line
Useful phrases for closing emails
Closing line when you need a reply

I look forward to hearing from you (soon)./ (I'm) looking forward to hearing from you (soon).

Please let me know if that's okay/ if that is acceptable with you/ if that sounds okay/ if you can/ if you can help/ if you need an extension/ if you need to reschedule/ if...

Closing line offering more communication if needed Closing line mentioning the next (face to face) meeting Other closing lines mentioning the next contact between you

Speak to you soon/ then/ on Monday/ on...
Closing lines for (big) requests Closing lines with apologies/ Closing lines when responding to complaints Social closing lines/ Friendly closing lines

Have a good evening/ day/ weekend/ holiday/ vacation/ break/ trip/...

Send my love to John./ Say "Hi" to John from me./ Please send my (best) regards to John.

Other closing lines
Useful closing greetings for emails

Different ways of writing your name at the end of emails

Useful phrases for the main body of the email
Mentioning attachments etc/ Mentioning information elsewhere

(For your reference,) please find the information/ the document/ some data/... attached.

Please see (the information/ the website/ the diagram/ the...) below (for more details/ for...).

If you look at the first line/ bullet point/ paragraph/ section/ page of... (below), you will see that...

The parts in bold/ in red/ in green/... are my comments/ are my boss's feedback/ are the changes in the second draft/ are...

I've pasted in.... below./ I've copied in.... below./ I've put a copy of... below.

I've attached.../ ... is attached.

Here's the... (that I promised/ that you asked for/ that I mentioned/ that...)

More information on this is available at http://.../ on the intranet/ in pg.. of our catalogue/...

Highlighting important information Requests

Could you (possibly)...?

Would you mind sending me/ ...ing...?

I was wondering if you could/ if you would be able to...

I'd be very grateful if you could take action in the next few days/ if you could...

I'd really appreciate (some help with)...

Enquiries/ Asking for information

Could you (possibly) tell me...?

(First of all) I'd like to know...

My (first/ second/ third/ next/ last/ final) question is about...

I (also) have a question about...

(If possible) I (also) need to know...

My three (main) questions are below./ Please find my three (main) questions below.

Answering questions/ Giving information Making arrangements/ Changing arrangements/ (Re) scheduling Making complaints Apologising/ Replying to complaints Instructions/ Commands/ Demanding action

Just a (quick/ brief/ friendly) reminder that...

(In future/ From now on/ From next week) please make sure that you.../ Please ensure that you...

Giving bad news

We regret to inform you that...

We are sorry to announce that...

Making announcements

I/ We would like to inform you that...

If you enjoyed this useful list of emailing phrases then you might also want to check out our list of 100 essential telephone phrases.

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The 100 most useful emailing phrases - UsingEnglish.com

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This is a carefully edited list of the most important English emailing phrases. You should make sure you have learnt and can use the phrases below before trying to learn and use more complex and rarer phrases. A big list of useful phrases for the whole of emails and intensive practice are available in the e-book Teaching Emailing: Interactive Classroom Activities.

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MUSTN'T AND DON'T HAVE TO

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             Adjectives with    Prepositions 3

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             Adjectives with    Prepositions 3

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List of basic English phrasal verbs (lower-intermediate to intermediate levels) with definitions. Includes several phrasal verb lesson plans.

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     Exercises (verbs with   prepositions)

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     Exercises (verbs with   prepositions)

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Adjectives and prepositions can be difficult - try this exercise to practice