# data[].attributes.body
I concur with the comment re. making the full suite of Microsoft products or the apps in Teams available to us.  E.g. Project, Roadmap, etc

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Imagine one day we can integrate every useful piece of data and sensors to help us in our work and study in SMU. Like crowd density of our eateries, monitor M&E, facilities booking, carparks availability etc.

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What are the next steps for SOCIs? Will key DT priorities be identified? 

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What are the next steps for SOCIs? Will key DT priorities be identified? 

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We are not able to use the full power of the Microsoft. Can we please move to the cloud so that we can use the full functionality of the Microsoft products?

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Please share the timeline for priorities and actual deliverables

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Please share the timeline for priorities and actual deliverables

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How can we ensure that there is an overall view across all SOCIs projects so that there are no duplicate effort.  we are always looking at ROI.. but some are very operational which may not fit directly into the SMU vision 2025. 

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How can we ensure that there is an overall view across all SOCIs projects so that there are no duplicate effort.  we are always looking at ROI.. but some are very operational which may not fit directly into the SMU vision 2025. 

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Which are some of the low hanging fruits relating to DT that you reckon can be done with lower effort and can be done quickly?

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Which are some of the low hanging fruits relating to DT that you reckon can be done with lower effort and can be done quickly?

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Given other AUs are setting up/already set up their own data lake, are there future plans to integrate all these individual lakes into a larger consolidated one?

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What are the concrete plans, projects or teams involved? These will give us a better idea what to look out for or anticipate involvement. I hear plans about the digital learning portion today. Not quite sure about other areas.

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Thank you for the sharing. Shouldn't business processes be reviewed and/or re-engineered first to ensure a better and smoother transformation?

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Thank you for the sharing. Shouldn't business processes be reviewed and/or re-engineered first to ensure a better and smoother transformation?

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any plans to better integrate microsoft 365 with elearn?

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any plans to better integrate microsoft 365 with elearn?

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A few 'vignettes' of this vision of an empowered university would help me to imagine what we are working towards

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Love the app idea! How is it that we dont have one? LOL. NUS has one to check on/monitor their employees

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Love the app idea! How is it that we dont have one? LOL. NUS has one to check on/monitor their employees

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How do we integrate all the vast number of systems that are already out there? Also how we ensure the security, consistency and credibility of the solutions if anyone can create their solutions?

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How do we integrate all the vast number of systems that are already out there? Also how we ensure the security, consistency and credibility of the solutions if anyone can create their solutions?

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A super app where staff, students and alumni can stay connected with each other should be developed (e.g. SingPass)

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Thank you, Venky. All of your comments were teaching-related. Any ways you see DT to affect faculty research? Again, apart from streamlining processes, etc.

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Thank you, Venky. All of your comments were teaching-related. Any ways you see DT to affect faculty research? Again, apart from streamlining processes, etc.

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How will you ensure digital technologies are used to complement, rather than completely replace or supplant, existing relationships between members of the SMU community? It's important that crucial bonds (between faculty, admin, researchers, students) are not eroded by these transformations.

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How will you ensure digital technologies are used to complement, rather than completely replace or supplant, existing relationships between members of the SMU community? It's important that crucial bonds (between faculty, admin, researchers, students) are not eroded by these transformations.

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Are we having online exams this time? This came as a surprise-I thot it was meant to be FTF?? 

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Are we having online exams this time? This came as a surprise-I thot it was meant to be FTF?? 

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Students polling in real time is not really the best deal-one is already very busy online. Perhaps students can TELL us directly that they dont understand!!

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Students polling in real time is not really the best deal-one is already very busy online. Perhaps students can TELL us directly that they dont understand!!

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Many SOCIs are already embracing technologies at work. will the challenge now be asking us to abandon our existing tech and integrate into SMU's proposed system? How long will this take?  

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Many SOCIs are already embracing technologies at work. will the challenge now be asking us to abandon our existing tech and integrate into SMU's proposed system? How long will this take?  

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How to ensure we don't digitise just for the sake of it?

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How to ensure we don't digitise just for the sake of it?

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From experience, we are very eager to create new things but less time and effort is spent on reflecting what was done right or wrong. How do we ensure we charge in the correct direction in this DT journey?

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How will this DT journey in terms of admin functions impact faculty? 

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How will this DT journey in terms of admin functions impact faculty? 

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I notice that DT has already started, at the lower ranks of the workforce. Our cleaners are subjected to daily photo surveillance and digital tickets are sent to their personal handphones for their action, but some cleaners are illiterate and are not digitally savvy. They are being disadvantaged by DT. How will SMU help and protect them ?

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I notice that DT has already started, at the lower ranks of the workforce. Our cleaners are subjected to daily photo surveillance and digital tickets are sent to their personal handphones for their action, but some cleaners are illiterate and are not digitally savvy. They are being disadvantaged by DT. How will SMU help and protect them ?

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Should enable the voting function of padlet, would love to vote some of the comments.... But +1 on the comments of the actionable goal, else this looks like from the text book. 

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Should enable the voting function of padlet, would love to vote some of the comments.... But +1 on the comments of the actionable goal, else this looks like from the text book. 

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Like what someone else mentioned here, I do feel what have been presented here is very textbook-based instead of actual actionable actions. What will be done to ensure that all staff are aligned to the same mindset to drive DT. 

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Like what someone else mentioned here, I do feel what have been presented here is very textbook-based instead of actual actionable actions. What will be done to ensure that all staff are aligned to the same mindset to drive DT. 

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SOCIs use other platforms to collaborate and manage their projects. To promote a the oneSMU mindset, project management tools such as Clickup, Monday.com, Asana, or Slack should be considered and promoted throughout the university as the default platform to use.

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Love the concept of staff empowerment to move in this DT journey, this is akin to building a community and digital culture. "Unlearning, or abandoning obsolete beliefs, values, knowledge, and routines (Akgün et al., 2006), is important for the growth of both organizations and individuals because existing knowledge or habits are often barriers to new learning (Becker, 2005). SMU staff is accustomed to our existing way of doing things and are in a way comfortable. How will SMU then help staff to "unlearn" before we can "learn" and "relearn" as we move along this DT journey?

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Love the concept of staff empowerment to move in this DT journey, this is akin to building a community and digital culture. "Unlearning, or abandoning obsolete beliefs, values, knowledge, and routines (Akgün et al., 2006), is important for the growth of both organizations and individuals because existing knowledge or habits are often barriers to new learning (Becker, 2005). SMU staff is accustomed to our existing way of doing things and are in a way comfortable. How will SMU then help staff to "unlearn" before we can "learn" and "relearn" as we move along this DT journey?

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Thanks, Terence. Honestly, we need help to remove resistance and that sense of "discomfort" from staff who are very accustomed to existing ways of doing things. It is a tough journey, but we need this to build a more competent workforce.

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Will facial recognition technology be used? If so, how will you ensure that deployment is safe and will not disadvantage anyone?

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Will facial recognition technology be used? If so, how will you ensure that deployment is safe and will not disadvantage anyone?

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Maybe I am new, it wasn't clear to me what are the drivers that compelled SMU or problems that SMU is facing that must transform. So I'm having a hard time trying to relate, I am pretty sure we all know we need to transform. But why? What are the gaps. Sorry, new here.

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Maybe I am new, it wasn't clear to me what are the drivers that compelled SMU or problems that SMU is facing that must transform. So I'm having a hard time trying to relate, I am pretty sure we all know we need to transform. But why? What are the gaps. Sorry, new here.

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Thank you for this very informative session. Can you please share more details and information on how DT affects faculty? Apart from benefits stemming from automating processes, that is.

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Thank you for this very informative session. Can you please share more details and information on how DT affects faculty? Apart from benefits stemming from automating processes, that is.

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To better cope with the Digital Transformation, will external manpower be prioritised over internal manpower since external manpower would expect to have ready DT skillsets? 

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To better cope with the Digital Transformation, will external manpower be prioritised over internal manpower since external manpower would expect to have ready DT skillsets? 

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Between the few functions within the framework (Organisation, Process, People and Technology and Data), is there any particular function that will be prioritised? 

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Between the few functions within the framework (Organisation, Process, People and Technology and Data), is there any particular function that will be prioritised? 

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All these sounded like some text book journey of DT. LOL.

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All these sounded like some text book journey of DT. LOL.

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Also, what are the concrete actions? Thanks for sharing the process etc, but I am curious about the actual nuts and bolts. 

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Also, what are the concrete actions? Thanks for sharing the process etc, but I am curious about the actual nuts and bolts. 

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Hi, maybe I can ask the first question. If people are important how do you intend to involve staff and faculty in DT going forwards?

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Hi, maybe I can ask the first question. If people are important how do you intend to involve staff and faculty in DT going forwards?