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SYAMIMI BT ABD GHAPAR
J12STK16F003

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SHAFIZA BINTI JAMALUDDIN
J12STK16F002

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Prepared by :
SHAHRIL HAFFIZ BIN ZAINUDDIN
J12SDR16F801

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J12SDR16F004

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NUR AISYAH BINTI DAUD
J12SDR16F001

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MOHAMAD NOREZAT BIN MAKHALIK

J12SDR16F006

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Customer Relation Skills

Task :
Introduce yourself and write short introduction about you and your family.
1. your name
2. where do you live
3. ambition

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NOR AMIRA BT AMIR
( J12STK16F005 )

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SYAMIMI BT ABD GHAPAR
J12STK16F003

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NAZATUL SHAHYRA BINTI BAHARI
J12STK16F006

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SHAFIZA BINTI JAMALUDDIN
J12STK16F002

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Muhammad Azree Bin Mohd Radzwan
J12SDR16F003

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MUHAMMAD AZREE BIN MOHD RADZWAN (J12SDR16F003)
MUHAMMAD ADAM BIN YAAKOB (J12SDR16F004)

Answer:
2.excuse me, i would like to buy that nice blue dress in the shop window.
3.can i get some more sugar for my tea,please
4.kids,can you slow down a bit.
5.hye jane,will you come to the cinema with me.
6.honey,could you do the washing for me?
7.sir,can i get a day off tomorrow?i'm not feeling very well today.
8.mom,can i have some more pocket money?
9.sorry miss,can i have my exersise back? there are some correction i need to do.
10.momma,would you like to come for your son's birthday on this sunday?

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~ syamsul azree bin zulkefli
J12SDR16F804
~ nur jannah syafina
Binti edi zuharmi
J12SDR16F002

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NUR SYAZWANI NATASHA BT HARUN (J12STK16F001)
NAZIHAH BT HAIRI (J12STK16F004)

exercise 1 :

2. could I buy that nice blue dress that we saw on shop window?

3. could you put some sugar on my tea?

4. sorry , can you keep quite? Please?

5. jane , would you go to cinema with me?

6. can you give me a hands with that dirty plate?

7. hi amir , could I got a day off today? I got an emergency case.

8. mom , can I get some pocket money?

9. sorry sir , could you check my exercise that  you give to me yesterday?

10. hello mom , today is my husband birthday , I like to have some party to him , would you like to join us?

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SHAFIZA BINTI JAMALUDDIN (J12STK16F002)
SYAMIMI BINTI ABD GHAPAR (J12STK16F003)

2. Could i buy that nice blue dress you saw in the shop-window?
3. Could you put more sugar in my tea, please?
4. Children, please be a quite for a while please?
5. Jane,  can you go to the cinema with me, please?
6. Honey, could you help me to do the washing up, please?
7. Boss, im not feeling well, can i get day off today?
8. May i get my pocket money mom, please?
9. Madam, can you check my homework please?
10. Mom could you like to come my husband birthday party on Saturday night?

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Shahril Haffiz B. Zainuddin - J12SDR16F801
Nor Amira Bt. Amir - J12STK16F005

Answers :
2. Excuse me sir. That blue dress in the shop window are really nice. May i get one please?
3. Excuse me, if you don't mind may i get some more sugar in my tea please?
4. Guys. can you please be quiet for a second? I can't concentrate on my tv.
5. Hi Jane, would you like to join to the cinema with me?
6. Honey, could you please give me a hand with the laundry?
7. Hi boss. I wonder if you could give me a day off because i've emergency today.
8. Mum. I'm running out money this month. Could you please give me some money please?
9. Madam, could you please guide me with me exercise?
10. Mommy, we're planning to have birthday party for John. We are pleased if you could join us. How about it?

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Workplace Expressions

Task 1 : Please practice the dialogue conversation with your partner (Dialogue A in the given note) for 15 minutes.

Task 2: Discuss with your partner and write the  most suitable and polite request in the Exercise 1 in given note (page 7)