# data[].attributes.body
A customer service representative should have a high school  diploma or equivalent. A good customer service is treating its customers with a friendly helpful attitude and helping customers efficiently and in friendly manner. To get this job you going to rally need good communication skills acting skills, ability to use positive language and knowledge of the product. If you dont have some of these skills you dont qualify for the job. A customer rep. should cannot have bad communication skills, also a high school diploma you cant be mean and rude to your customers. You cant use slang and bad language. For example someone like this.

# data[].attributes.body
customer service representative would look like a women or a Man wearing a suit vest or something business like with an id to identify them. And these people are nice,and a helping hand. The airline or travel assistants  speak intelligent and proper.