# data[].attributes.body
Group Member :

Amar Ainur Robbi (10B)

Student (Amar) : Good morning, Ma’am, may I come in?

Teacher : Why are you coming late?

Student (Amar) : I’m sorry, the bus on the way broke down

Teacher: Do you bring your homework?

Student (Amar) : Yes, I do

Teacher: Alright, then. You may come in.

Student (Amar) : Thank you so much

# data[].attributes.body
Tugas B inggris

Muhammad Rafi Adli Ghani

air conditioner

Traveller(1) : Hey, did you notice that the air conditioning isn't working?

Traveller(2) : Yeah, it's so hot in here. We should call someone to fix it.

Traveller(1) : excuse me officers.

Front desk officers : Yes, how can I help you?

Traveller(1) : we noticed that the air conditioner is not working, can you come over to check it

Front desk officers : ohh really, Sorry for the inconvenience, we will send someone to fix it

Traveller(1) : Thank you very much

Front desk officers : it is our obligation to fix it

# data[].attributes.headline
Group 9 "The table lamp doesn't have a bulb" Roleplay Script

# data[].attributes.subject
Group 9 "The table lamp doesn't have a bulb" Roleplay Script

# data[].attributes.body
Group Members:

Manager: Adho
Traveler: Farrel
Front desk: Sultan
Script Writer: Adho & Keiko
-
phone ringing

Front desk (Sultan): answers the phone

Traveller (Farrel): over the phone Hello front desk?

Front desk: Hello, yes. How may i help you?

Traveller: over the phone Um so my table lamp isnt working...

Front desk: Oh my.. what happend?

Traveller: Well, I want to turn on my lamp but when i switch it on, It won't light up. i've been switching it on and off for many times and it still won't light up. and turns out...it has no bulb in it.

Front desk: Oh I see, I'm sorry about that. Ill come over to take care of it. But can you please tell me which room you are in?

Traveller: I am currently in room 202

Front desk: Okay, Could you please wait for a moment?

Traveller: Yes of course.

changing location The front desk talk to the manager

Front desk (Sultan): knock knock

Manager (Adho): Come in

Front desk: Hello sir, sorry to interrupting. I'm here to tell you about someone who's living under the room 202, and he's has a problem with his lamp. He say that there's no bulb on it.

Manager: Oh really? Well i think you should go and find a new bulb for the lamp. You can check for it on our storage.

Front desk: Great idea, thank you sir.

Manager: No problem!

After finding a bulb for the lamp, the the front desk walks to the travellers room

Front desk: knock knock

Traveler: door's opened... Oh hey, you're finally here

Front desk: HI! sorry I took so long, can you show me where the lamp is?

Traveler: Oh, it's right here on my table.

Front desk: Well then, all i need to do is just to put the bulb here.

-a few minutes later-

Front desk: Here we go, I'm turning on the lamp -clicks- There you are, good as new!

Traveler: That's great!! thank you for your help.

Front desk: Anytime!

# data[].attributes.body
Grup member:
-Aghata
-Margo
-Nury
-Rahmat
-Rasya

Roleplay

Scene 1 (Traveller & Front desk)
Tringgg “Phone sounds from traveller”

Desk Officer: Hello, how can I help you?
Traveller : Hi, I just checked in the room, I want to turn on the table lamp, but there is no bulb in the table lamp
Desk Officer : OK, can you tell me your room number?
Traveller: Room number 127
Desk Officer : Allright, we will be to your room to install a bulb for the table lamp, thank you for reporting
Traveller: Ok, Your welcome

Scene 2 (Front desk & technician)
Technician: Hello, hotel technician speaking
Front desk: Yes. The lamp from room127, doesn’t have a light bulb, can you please install it please
Technician: Of course, right away

Scene 3 (Technician & traveller)
Knock, knock
Technician: hotel technician, excuse me, i have the light bulb. May I install it?
Traveller: of course. Please come in
5 minutes later
Technician: There, you go. The lamp already has a bulb. I’m sorry for the mistake.
Traveller: it’s okay, thank you for helping
Technician: my pleasure. If you need anything or have any trouble, please just call.
Traveller: okay, i will
Technician: enjoy your stay

Duration:
01.31

# data[].attributes.body
[Broken doorknob]
-Guest: Muthiaffa Salta
-Front Desk: Intan Riski
-Mechanic: Nyraisha Syifa

[Duration: 1.08]
Front Desk: This is the front desk, how may I help you?
Guest: Hello, I am staying in room 45, and it seems like the bathroom door is broken
Front Desk: Thank you for the information, and I’m sorry for the trouble.  I will send out someone to fix the problem.
Guest: It’s ok, don’t worry
Front Desk: Do you have any other problems?
Guest: Nope, that’s all. Thank you for your time
*A few minutes later
*Mechanic Knocks on the door
Guest: Who’s there?
Mechanic: I’m the mechanic, I was sent here by customer service.
*Guest opens the door: Oh, please, come in
Mechanic: I heard they said you have a broken doorknob in the bathroom?
Guest: Yes, right this way. I can’t seem to close the bathroom door
*Mechanic checks on the bathroom Door
Mechanic: It seems that there are a few loose screws on the latch. This won’t take long to repair.
Guest: Ah, I see. Please take your time to repair it.
Mechanic: I will.
*Mechanic is fixing the doorknob
Mechanic: There, that should have no problems now.
Guest: Thank you so much. Sorry for bothering your time.
Mechanic: It’s no problem, don’t hesitate to ask for help if there are any more problems. Enjoy your stay here!
Guest: I will, Thanks once again.

[Lamp with no lightbulb]
- Guest: Queena Zaviera
- customer service: Fathima Raisa
- mechanic: Yori Nasution

[Duration: 1.03]
Front desk: Hello, this is front desk. How can I help you?
Guest: hello, I’m from room 310. I think one of the lightbulb in our room is missing, could you check it?
Front desk: Thank you for the information, I'm sorry for the inconvenience. I'll get someone to check it right away.
Guest: Don’t worry about it and thank you, please check up on it soon.
Front desk: Yes ma'am. Are there any other problems in your room?
Guest: As far as I know, I don’t think there’s any other problem.
Front desk: Alright, please wait a moment. The mechanic is on the way to your room.
* a few minutes later*
*mechanic knocks on the door
Mechanic: Hello, I'm the mechanic. I heard from the front desk that there has been a problem with your light bulb?
Guest: yes that’s true, please come in
*lets the mechanic in
Mechanic: Now can you show me where the problem is?
Guest: It’s on top of the entrance, over here.
Mechanic: Oh I see.. the lightbulb is missing. This should only take a few minutes to fix
*Mechanic pulls out the toolkit and replaces the light bulb
Mechanic: Can you please turn on the light switch over there?
Guest: okay
*Turns on the light switch
Guest: Thank you so much for your time, the light’s working now and It’s not as dark anymore.
Mechanic: Yeah no problem, let me know if you'll have any other problems.
*Mechanic leaves the hotel room

# data[].attributes.body
Our members :

1. Arian Hadi Wijaya

2. Giras Mahesworo Krisianto

3. Olliecia Radhikananda Suwirya

4. Quintessa Nura Anindya

5. Tyo Mirachmat

6. Abid Sahbaan

Wrong Room  (Duration : 2 minutes)

Front Desk Officer : "Good morning. This is the front desk speaking, how may i assist you?"

Traveler : "Hello, good morning. I have a bit of a problem at the moment. I just checked in the hotel room that the staff gave me but it seems to be the wrong room. I booked a 2 bed room but it seems to only have 1 bed.."

Front Desk Officer : "Oh, i see. Our apologies, please wait for a moment and we will send someone to take care of it as soon as possible. May i please know what floor you are in?"

Traveler : "Thank you, i'm in the 6th floor near rooms number 260-265."

Front Desk Officer : "Alright, please wait for the manager to come and help you."

(5 minutes later..)

Manager : "Hello ma'am. We heard from the front desk that you seem to have a mistake with your room?"

Traveler : "Yes, i booked a room with 2 beds but it seems to only have 1 bed, sir."

Manager : "We're sorry to hear that ma'am. May i take your room keycard?"

Traveler : "Oh sure, here you go."

(The woman gives the keycard to the manager.)

Manager : "Thank you ma'am. We are sorry for the inconvenience. I will inform the staff to get you a new room. Is there anything else that we can help you with?"

Traveler : "Nope that's all, thank you."

(The manager leaves to get a staff member.)

Staff : "Hello ma'am, i'll be helping you today. Please follow me to your new room."

Traveler : "Hello, alright thanks!"

(The staff leaded the traveler to her new room.)

Staff : "This is it ma'am. Here is the keycard to the room. Feel free to check if it's correct."

Traveler : "Okay, thank you. Hmm.. Yup, it has 2 beds. I think that's all for today."

Staff : "You're welcome, We are sorry for the trouble. If there is any problem or help that you need, please contact our customer service through the phone or front desk."

Traveler : "Alright, have a nice day!"

Staff : "Enjoy your stay!"

# data[].attributes.body
Group Members:

- Firsta Videlia
- Maundra Khalifa Al-Khwarizmi
- Tiffany Dwi Juliane Antonia
- Muhammad Fahmi Ar Rasyid
- Fabian Lantu
- Gabriella Ray (Didn't Contribute)

Roleplay Recoding:
https://drive.google.com/file/d/1k6udZI1lR-f2Vk04fqqfhyaCYHnKciAB/view?usp=drive_link

Script:

Traveler: "Uhh hello, is this the front desk?"
Desk Officer: "Yes sir, this is the front desk. What can I help you with?"
Traveler: "I'm having some problem with the air conditioner. I was wondering if you could help me?"
Desk Officer: "My pleasure sir, what seems to be the problem with the air conditioner?"
Traveler: "The room is a bit too cold, I keep trying to turn it up but it's still on 17 degrees Celsius."
Desk Officer: "I see, I'll send someone over to check it out. Can you tell me your room number?"
Traveler: "Thank you ma'am. My room number is 413. How soon can you send somebody?"
Desk Officer: "You are very welcome sir, and I'll send someone either this afternoon or tonight at the latest."

# data[].attributes.body
Writer:
Haneef Harland Said (I voiced and wrote all of this alone lol)

Roles:
Nero: Receptionist
Vergil: Client
Dante: Technician

1. Broken Sink (Duration: Approximately 1 minute and 12 seconds):

Nero: Good afternoon! How may I assist you today?

Vergil: Hello, there seems to be an issue with the sink in my room. It's not draining properly.

Nero: I apologize for the inconvenience, Mr. Vergil. We'll have that looked at right away. Dante, could you please assist Mr. Vergil with the sink in room 315?

Dante: Certainly, I'll head over there now.

After some time

Dante: Mr. Vergil, I've fixed the sink. It should drain properly now. Is there anything else I can assist you with?

Vergil: Thank you, Dante, for the quick service. No, that should be all.

2. Broken AC (Duration: Approximately 1 minute and 19 seconds):

Nero: Good evening! How can I help you today?

Vergil: Hi, it's really hot in my room, and I think the air conditioner isn't working.

Nero: I'm sorry to hear that, Mr. Vergil. Let me send Dante to your room to check the AC.

Dante: I'm on my way, Mr. Vergil.

After some time

Dante: Mr. Vergil, I've fixed the AC unit. It should start cooling down the room shortly. Is there anything else I can assist you with?

Vergil: Thank you, Dante, for your prompt response. No, that's all I needed.

3. Broken TV (Duration: Approximately 1 minute and 7 seconds):

Nero: Good morning! How may I assist you today?

Vergil: Hi, I can't seem to get the TV in my room to turn on. It might be broken.

Nero: I apologize for the inconvenience, Mr. Vergil. Let me send Dante to your room to check the TV.

Dante: I'll be there shortly, Mr. Vergil.

After some time

Dante: Mr. Vergil, I've fixed the TV. It should work perfectly now. Is there anything else I can assist you with?

Vergil: Thank you, Dante, for your quick service. No, that's all I needed.

4. Broken Door (Duration: Approximately 1 minute and 15 seconds):

Nero: Good afternoon! How can I help you today?

Vergil: Hello, I'm having trouble with the door in my room. It won't lock properly.

Nero: I apologize for the inconvenience, Mr. Vergil. Let me send Dante to your room to check the door.

Dante: I'll head over right away, Mr. Vergil.

After some time

Dante: Mr. Vergil, I've fixed the door lock. It should lock properly now. Is there anything else I can assist you with?

Vergil: Thank you, Dante, for your swift response. No, that's all I needed.

# data[].attributes.body
members : -Dhaval Narendra Faisal
-Akyla Faisal Azmi
-Ni Putu Syarifa Aryani
-A'Yudra Kalimasada
-Shakeyla Alma Fellicia
-Akmal Muhammad Putra Marsetiyo

Homestay Problems
Roles :
☆ dhaval = bell boy 1
☆ akyla = travellers 1
☆ rifa =  manager
☆ yudra = bell boy 2
☆ key = front desk officer
☆akmal = travellers 2

front desk officer: welcome to our motel, please enjoy your time in here

travellers 1: ah hi, i would like to book one room with double bed

front desk officer: sure suree, how many nights will you two be staying?

travellers 2: i think we will stay for 2 nights please

front desk officer: sure, i can search for double bed room, any request for the room?

travellers 2: ah yess, can you give us a nice view from the room, i would love to seeing sunset in the afternoon

front desk officer: that would be easy, we just have one customer left the room with a nice view, would you mind waiting for the room to set up?

travellers 1: ah yes yess no worries, we can wait

front desk officer: ah, our bell boy will help you carry your bag, and our manager will serve you welcome drink while you're waiting for your room.

Manager: good evening mam and sir, I'm the manager of this motel, for the welcome drink we have guava juice and apple juice. Enjoy

Traveler1 and 2: alright thank you

*Traveller 1 & 2 enter the motel room*

Traveller 1: Wow this place looks nice for a motel

Traveller 2: Don't get your hopes up, let me check the toilet first

Traveller 2: Damnit the sink wont turn on. Can you call the bell boy?

Traveller 1: Sure

*Traveller 1 starts dialing the room phone*
Front desk office: Hotel management, how can we help you this evening

Traveller 1: Hi this is room 6, our sink is clogged I think? Water wont come out

Front desk office: Ahh we are sorry for the inconvenience. We will be sending one of our bell boys to your room. While our bell boy fixes the sink, we can offer you a complementary 3 course dinner made by our world renowned kitchen staff

Traveller 1: That sound wonderful. Me and my travel partner will be coming down soon

Bell boy: Hotel management! *knock knock*

Traveller 1: Ah there he is, hold on

*Traveller 1 & 2 both head downstairs and enjoy their dinner. After finishing, they both head to their rooms*

Traveller 2: Hey, can you open the door?

Traveller 1: Hmm? Whats wrong?

Traveller 2: The door handles stuck for some reason

Traveller 1: I think youre just weak, let me try...yeah its stuck

Traveller 2: See? This is why we should have just booked a hotel

Traveller 1: Quit whining, let me call the manager. What was his number again? Ah nevermind remembered it
Manager: Evening, Mr and mrs traveller. What seems to be the issue?

Traveller 1: Yeah we are the guests at room 6. First our sink was clogged and now our door handle is stuck

Manager: Oh my we are so sorry for this. Let me come there personally
Manager arrives and fixes it

Traveller 2: Thank you sir, but can we get a discount on our stay?

Manager: Of course of course, enjoy your stay at our motel

-Duration = 6 minutes and 6 seconds

# data[].attributes.body
Group  Members :
~ Kayla Indira Adriyanto
~ Nayyira Fariha
~ Ali Yazid Muntazhar
~ Axel David Yanan
~ Michelia Hanifa
~ Btari Dianmahesti

BROKEN AC

Front Desk: Hello front desk, how may I help you?
Traveler: Hi my name is James. I just checked in this afternoon. I want to report to you about my air conditioner, I think it’s broken.
Front Desk: Have you tried turning it on?
traveler: Yes, multiple times. It's still not working.
Front Desk: Alright, we will send someone to your room to check.

*someone knocks and opens the door

Manager: Are you James? A front desk officer told me that the air conditioner is broken. I’m sorry for the inconvenience. What seems to be the problem?
Traveler (James): Yes, I’m James. I think my AC is broken.
Manager: Oh, I see, may I have the remote?

*James gives The Manager the remote

Manager: It seem like the batteries are dead. Let me get some new batteries. I will be right back.
James: Oh, how embarrassing. Thank you so much.
Manager: You're welcome

Duration : 1 min

BROKEN SINK

Front Desk: Hello Front Desk, how can I help you?
Abigail: Hi my name is Abigail. I think the sink in my hotel room is broken. I was washing my face and when I turned off the sink, the water wasn’t flowing down the drain. I don’t know how to fix it.
Front Desk: Alright, don't worry we are sending someone there right now

*Someone knocks and opens the door

Plumber: Hello, I came here because of a broken sink. Are you Abigail?
Abigail: Yes, I am. Can you please help.
Plumber: alright, may I see the sink?
Abigail: Yes, come in.
Plumber: This will take 10 minutes to fix. Is that alright with you?
Abigail: Absolutely, thank you by the way.
Plumber: You’re very welcome.

Duration : 1 min

# data[].attributes.body
DER KAISER'S GAZETTE STAFF
(Group Members):
1. Gianinna Clea Rizqa
2. Kaisar Satria Abizard
3. James Stefanson Pakan
4. Kikka Putri Ramadani
5. Aurelia Laura
6. Najla A. Kurnia

Air conditioner

A : "Hello front desk, how may I help you?"
B: "Hello, can you send a technician here, there seems to be a problem with the air  conditioner, it keeps leaking."
A: "Alright, please wait a moment, I will have someone to take care of it immediately."
B: " Thank you very much."

5 minutes later the phone rings.

A: "Hello, front desk. I'm sorry to inform you that we cannot contact a technician at the moment but we can move you to another room, is that alright?"
B: "Yea sure."
A: "I will send a staff to help you with your belongings and they will lead you to your room."
B: "Thank you very much."
A: "Its my pleasure."

# data[].attributes.headline
Group 7 | Accommodation Problem Roleplay Script

# data[].attributes.subject
Group 7 | Accommodation Problem Roleplay Script

# data[].attributes.body
Group Member:
Nayla Rahma Setiawan (Nara)
Kiano Kumaat
Syafira J Uniputty (Jo)
Angelo Erlan Amadeo (Deo)
Evita Kendra
Kimiko Nagata

Here's link to our roleplay script document:
https://docs.google.com/document/d/1uIshJ3Mra9Bxmhx6ZWVNq8I8KTJpbvSDcmzhhlLpaQ0/edit?usp=sharing

# data[].attributes.body
Group members
- yasa
- aurel
- nisrina
- nicole*
- fabian*
- nilam*

Here is the link to our role play voice record :
https://drive.google.com/drive/folders/1FmllR-FyNlFNbxdey9ulJKLRr5YMhdoT

# data[].attributes.attachment_link.title
Broadcast-ten_A Role Play - Accommodation Problems

# data[].attributes.headline
Maverick group 2 - Accomodation Problems

# data[].attributes.subject
Maverick group 2 - Accomodation Problems

# data[].attributes.body
Team members :
Adina Rifaya
Ikke Rafidha Fijannah
Malika Mulia
Ghifari Rayhan

AC

A : Hello Front desk, How can I help you?

B : Hi, I just checked in a few minutes ago. And the air-conditioning isn’t working

A : Just hold on for a minute. I’ll send someone to check it

*Someone’s knocking the door

B: Hi, thank you for coming so quickly

C: Umm.. so.. What’s the problem?

B: I can't turn the air-conditioner on.

C: Okay, let me check. Um..pardon me ma’am. But it seems like the remote is running out of battery. I’ll switch it with the  new one.

B: aah.. Thank you so much.

C: It is such a pleasure ma’am. Thank you so much for your patience

Duration : 49 Sec

Door Knob

A : Front desk, how can I help you?

B : I’m having a problem with the door knob, it’s broken. I can’t open it

A : I’m sorry, I’ll send someone to fix it. Can you wait for a minute?

B : Ya, that’s fine. Thank you

*Sounds of someone fixing the door knob

*The door is open

C : Hey, sorry for the problems

B : Thank you for your help. The door knob should be working fine now.

C : Sure, no big deal.

Duration : 36 Sec

Bathroom Sink

A : Hello, Front desk, how can I help you?

B : It looks like the bathroom sink is clogged

A : Can you wait a minute I’ll get someone to take care of it

B : of course

*Someone’s is knocking the door

*The door is open

C : Excuse me, you have a problem with the bathroom sink right?

B : Yeah, come in

*Someone is fixing the bathroom sink

C : Okay, now you can use it, I’m sorry for the problem.

B : Thank you very much

*the door is open

C : You’re welcome, have a nice day.

*the door is closed

Duration : 44 Sec