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Find out what victim support services are available to you in North Yorkshire.

Available services

Find information about different types of crime and how to get help if you have been a victim.

Crime information

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Victim Support | Supporting Victims in North Yorkshire

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Have you been the victim of crime in North Yorkshire? We provide advice, information and support. Find out how we can help you.

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A safe space for teenagers worried about sexual behaviour

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A safe space for teenagers worried about sexual behaviour. Shore has anonymous advice and support to help you or someone you know manage worrying thoughts and learn more about living safely both online and offline. All our services are anonymous, which means you don't have to say who you are.

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When someone takes their life and you were in some way involved or a witness, it can be really tough and upsetting. Even if you didn't know the person at all. People who have witnessed a suicide in these - or other - ways are often called 'witness survivors'.

Being a witness survivor can be extremely traumatic and it is likely that what you are feeling is normal. You may have had some of the reactions below. You may not, that is also completely normal because everyone reacts differently.

You might also find you are:

Avoiding the place where you witnessed the suicide

Feeling anxious and panicky when you have to go near that place

Not sleeping well, and/or you have disturbing dreams and nightmares

Having disturbing thoughts you can't block out

Thinking about death and dying

Having flashbacks

Feeling generally anxious

Wanting to be alone

Feeling numb

Avoiding social situations

Losing track of time

More impulsive and reckless in your behaviour

Using alcohol or drugs more than usual

You may find that you react over time and that your thoughts and feelings change. This is a completely normal reaction to trauma. If you know other witness survivors, you may find you are reacting differently. Again, this is normal as people deal with trauma in different ways.

What to do to care for yourself

Give yourself time to rest and recover. It will take time to feel in control again - this is normal.

Reassure yourself that what happened is over, that you are safe. You will get through this.

Make little decisions, but avoid making big ones while you are feeling this way.

Understand it is normal to have disturbing mental images of what happened - these will fade over time.

Sleep and eat even if it is hard to, exercise and get outside in the fresh air. Don't neglect your health, but if you are really struggling, see your GP.

Avoid drink and drugs, you may want to numb the pain but it will not help your long term recovery. Keep taking your normal medication is that is what you usually do.

Talking really helps. It could be to a friend, or to a helpline like Samaritans (116 123).

What has happened to you is traumatic what you are feeling is your response to trauma. There may be professionals and experienced people in your area who you can contact. Check here

Try to keep a routine, get up in the morning, eat at set times, see friends, walk the dog.

Remember you are not alone

Accessing Support

If you feel as though you would like to talk to a professional about your experiences or that you may be experiencing PTSD from the event it please see here to search for local services in your area that will be able to offer you support.

I need to talk to someone now

There is help available if you need to talk to someone right away. These organisations have helplines where you can talk to someone confidentially and quickly.

Samaritans

116 123, open 24 hours a day, 7 days a week.
Samaritans.org

Cruse Bereavement Care

0808 808 1677, Monday-Friday 9.30 am - 5 pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings until 8 pm.
Cruse.org.uk

CALM

0800 58 58 58, open from 5 pm to midnight every day.
thecalmzone.net

Papyrus HOPELINEUK

0800 068 4141. For those under 35, or if you are worried about a young person. Open weekdays 10 am-10 pm, weekends 2 pm-10 pm and bank holidays from 2 pm-10 pm.
Papyrus-uk.org

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When someone takes their life and you were in some way involved or a witness, it can be really tough and upsetting. Even if you didn't know the person at all. People who have witnessed a suicide in these - or other - ways are often called 'witness survivors'.

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Accessible by speaking to your Progress Leader or emailing counselling@millthorpe.elt.org.uk

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We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking "Accept All", you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

Skip to content

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We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking "Accept All", you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Skip to content

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RAY’s Youth Club is for secondary school age young people from refugee, asylum seeker and migrant backgrounds

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Youth Club RAY’s Youth Club is for secondary school age young people from refugee, asylum seeker and migrant backgrounds. The group runs on a Monday night from 6.30-8.00pm during term-time. There are a lot of different activities at our sessions, including games, sports, arts and crafts, cooking, baking, movie nights, and trips to fun new places. As a part of the Youth Club, you can have your say about what you want to do – your ideas help RAY design sessions that everyone will love and help choose where we go on trips out, like bowling, trampolining, kayaking and more.

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The Gate York offers a range of support services primarily for young people up to the age of 25 around drugs and alcohol.

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Privacy Settings

We use some essential cookies so the website can function properly and to store your cookie preferences.

Please consider opting into additional cookies, which help us reach more people and improve our website:

The Gate York offers a range of support services primarily for young people up to the age of 25 around drugs and alcohol.

We also offer specialist support in a confidential and safe space for children and young people impacted by somebody else's substance use (sometimes referred to as hidden harm).

How to get support

Online

You can use our online referral form to seek help and support if you're personally struggling with alcohol and drugs. You can also use this form if you are a professional and would like to make a referral for somebody else.

Telephone or email

You can make a referral by phoning us on 01904 464 680, then select option 2. Alternatively, you can email us at [email protected]

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Privacy Settings We use some essential cookies so the website can function properly and to store your cookie preferences. Please consider opting into additional cookies, which help us reach more people and improve our website: The Gate York offers a range of support services primarily for young people up to the age of 25 around drugs and alcohol.

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Text service for under 17's: 07973775692

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Sexual health is about your physical, emotional, mental and social well-being in relation to sex and your sexuality.

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Childline: Coping with suicidal feelings

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Childline: Coping with suicidal feelings

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5 things you can do

hobbies or stuff you enjoy like listening to music (not something that could make things worse like drugs and alcohol)

physical activity like sports, dancing, jogging or yoga

talking to someone you trust or to others on our message boards

something that give you a sense of achievement, like drawing or doing a puzzle

look at a photo of someone who really cares about you.

Focus on 1 thing you're doing right now. Concentrate on your body, not on your thoughts. You could have a warm bath or just lie down on your bed or the sofa.

You can try:

tensing up all your muscles using all your strength and then slowly relax them

taking deep breaths by breathing in slowly through your nose, and then breathe slowly out through your mouth.

Fill your comfort box with all your favourite things. You could have photos of people you care about, inspirational quotes or song lyrics you like, your favourite snacks and gifts from someone you love. Turn to your comfort box when you're struggling.

Imagine things are going well and you're coping. In your mind, picture a favourite place. It could be somewhere real or made-up. Imagine you're there. Create a mental image of yourself coping really well and getting help with what's going on.

Think of a positive phrase which reminds you that you can cope with things.

It should be in the first person ("I" and "me"). And in the present tense ("I am" or "I do" NOT "I will" or "I am going to")

You could try repeating these positive phrases to yourself:

"I am doing really well"

"I am getting through this"

"I have a lot to give"

Or try making up some of your own. Get more ideas on our message boards.

Doing exercise is great for your mental health. It can relax you. And give you more energy. It can also make you feel more confident and help you deal with things.

It's important to find a type of exercise that's right for you. Everyone enjoys something different. It could be running, walking, football, skipping, dancing or yoga. You could try a few different things and see what you like.

Create a space in your room or diary and fill it with pictures or things that you like - the things you feel good about. You could look at old pictures that bring up good memories. Or watch one of your favourite films. You can also use our Art box to create, save and print your own images.

Put on the music you love. It could be something soft and soothing. Or it could be loud and exciting. Whatever you're into. If you're not in the mood for music, try going to a park and just listening to the sound of birds and trees. Focussing on these noises can help block out worrying thoughts.

Everyone has a few favourite smells. So think about what smells you like and try to enjoy them when you're feeling down or stressed. Take your time to breathe them in. Focus on the smell and try to block out your other thoughts. It could be a certain perfume or shampoo. Maybe oranges, toast or food being cooked. Or it might be the smell of freshly cut grass.

Have your favourite meal. Or you could eat something you used to love, but haven't had in a while. Try different flavours and textures. And don't forget to try eating healthy food as this can affect your mood. Check out our advice on staying healthy.

Touching different things can make you feel a connection with the world around you. And can also take your mind off worrying thoughts. Run your tongue around your mouth and feel the different surfaces. Gently touch walls in your school or home. Feel the zip or buttons on a jacket. Have a bath. Stroke your pet. Give yourself a hand massage or feel the texture of each of your fingernails. Exercise or lift weights. Go for a walk or run.

Talking to someone about how you feel is a really important part of getting help. It means you don't have to deal with everything on your own.

But it's not always easy to do. Describing how you feel can feel really scary.
Try our tips to make it easier to talk:

plan and prepare what you want to say

write down what you want to say and practise saying it

think about the main things you want to get out of talking to someone

ask yourself if you want advice, or if you just want to say how you're feeling

try talking when the person isn't busy or about to rush off.

Keeping the conversation going

It's good to talk about a problem. But what if you told someone and it didn't help?

Talking about an issue is often a process. It's not just something you do once.

Telling someone how you feel might make you feel bad at first. But after a few times of talking about it, you could start to feel differently.

And it doesn't have to be new information either. Sometimes talking about the same things again and again can help you understand what you're going through.

So remember, if you told someone how you feel but it didn't help - keep trying. And think of other people you trust who might be able to help.

You can talk to us about anything
Whatever you say will be just between you and Childline. And you can feel safe talking to us, knowing that no one else will find out.

Read more about our confidentiality promise.

Somewhere new

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Other sites that can help:

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Coping with suicidal feelings | Childline

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Learn about how you can cope with suicidal thoughts. Over time, you can start to feel better. And Childline is here with you for every step.

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Sex without consent is rape - it’s as simple as tea!

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Support for children who may have been affected by someone else's drug or alcohol use

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If you think you might be a Young Carer, email youngcarers@millthorpe.elt.org.uk with your name, form and a brief explanation of who you care for

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Building generations of lifelong learners

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Guidance for parents and carers, staff and students going through exams

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Copy of GCSE Courses and exam boards 2024_5

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A 6 week early intervention project to support young people age 11-18 yrs, particularly young males aged 13-16ys , who are experiencing mental health challenges.

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What is it?

It is a 6 week early intervention project to support young people through a mix of art media ranging from sculpture and watercolors to collage and painting

The group is designed to develop: confidence, communication skills, self-esteem and self-expression and offers an opportunity to connect with others.

We will actively support young people to engage in conversations around mental health and help them to discover different positive coping strategies through using a range of art media. This will involve using components of peer support, psychoeducation and creativity.

Who is it for?

The group will support young people age 11-18 yrs, particularly young males aged 13-16ys , who are experiencing mental health challenges.

When is it?

5 separate groups will run throughout the year

Group 1 start date:

4th November-9th December 2024

Mondays 4.30-6pm @ York Mind's Office

(Highcliffe House, Highcliffe Court, Clifton, York, YO30 6BP)

How do I access support?

Places on all of these groups will be allocated on a first come first serve basis through submitting a referral form

Young people themselves are welcome to make referrals as well as parents, carers or other professionals on their behalf.
Under 16yrs old will need written parent/carer consent.
Please make referrals by October 31st 2024 for the first group. Other group dates will be advertised via our website, so please keep an eye out!

If you would like to refer then please fill out this referral form and send it to YPgroupsupport@yorkmind.org.uk

If you have any questions about the group, please contact Nicola.Hainsworth@yorkmind.org.uk

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It is a 6 week early intervention project to support young people through a mix of art media ranging from sculpture and watercolors to collage and painting The group is designed to develop: confidence, communication skills, self-esteem and self-expression and offers an opportunity to connect with others.

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About the YorChoice drop in - for young people in York!

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About the YorChoice drop in - for young people in York!

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About the YorChoice drop in - for young people in York!

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Support for children and young people who identify as trans or are gender questioning

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The Barnardo's Positive Identities Service provides support to children, young people, families and professionals around sexuality and gender identity. We work with young people who identify as Lesbian, Gay, Bisexual, Trans, and other related identities (LGBT+), those who may be questioning their gender identity and/or sexuality, and their with families and other professionals supporting them, empowering them to support young people with their identity.

We run a variety of different areas of support, including 121 support for young people, support for families, and support for trans parents & carers. We work mostly within North and West Yorkshire, however our online support around gender identity is available to young people, their families and trans parents & carers across the North of England. Please visit our Support section to find out what we have available in your area.

We also offer training to professionals, supporting schools, children and young people's services practitioners and community groups to ensure their organisation is inclusive and accessible to LGBT+ young people, their teams are proactively challenging discrimination and prejudice, and are confident in supporting young people & families around gender identity and sexuality. More information about the training and support we offer to professionals and community groups can be found in our Support for Professionals section.

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Supporting LGBTQ+ children, young people and their families

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The Barnardo's Positive Identities Service provides support to children, young people, families and professionals around sexuality and gender identity. We work with young people who identify as Lesbian, Gay, Bisexual, Trans, and other related identities (LGBT+), those who may be questioning their gender identity and/or sexuality, and their with families and other professionals supporting them, empowering them to support young people with their identity.

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What is the drop in?

The drop in is a mixture of an Outreach drop in at community venues and a home drop in at York mind.

Young people have consistently asked for a safe and comfortable space where they can chat to someone about mental health where they don't feel judged, and they can just turn up to even if they don't have an appointment. This drop in will not be a crisis service or a youth club but where a young person can go away feeling like they have been listened to and supported in either a group setting or 1 to 1 with a volunteer or staff member.

At the drop in there will be a mix of staff and of volunteers for you to have a cup of tea and some toast with. Whether you want to play a game with someone whilst having a chat or you want to have a more private conversation in a one to one room. The drop in is a mental health safe space for young people where you can get some advice or someone can just listen to you, its completely up to you and we will try accommodate you.
We wont have all the answers but we are hear to listen and try guide you to what might help you with your mental health.
What is on offer?

A home drop in and an outreach drop in that will allow more young people to access the service

At the home drop in;

1 to 1 rooms if you want a more private conversation

Games and crafts

Tea and toast

Volunteers and staff on hand to help you understand what support there is in York

Group support - Coming soon (a schedule of group activities and support will be available once the service is up and running)

At the " Outreach drop in ", we will offer a casual approach where a member of staff and some volunteers will be there to have a cuppa with , chat to, play a game with but in a setting which you might be more familiar to you if you live in that area. We might talk to you about other support in York if you want to know or talk to you about coping mechanisms but as always, we will be led by you.

Why might someone attend?

They need some guidance about what support is available to them in York

They are on a waiting list and want to have a informal chat with someone in the interim

They need a safe space or some information on how to manage their mental health

The mental health drop in will be for anyone aged 14-21 who might need someone to talk to or someone just to listen. Whether you have accessed support already or wondering what activities and support is in the city.

When and where is it?

Mondays outreach drop in (4-7pm)

First 3 months Acomb Explore library

The home drop in will be at York Mind Highcliffe House

How to access the support?

No referral is needed, just turn up, fill in a short form an come be part of the drop in.

COMING SOON

VIDEO WALK THROUGH - Home and Outreach drop in

Schedule of activities and group support

A what to expect at the drop in guide

How to get to the drop ins

Meet the team profiles

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Mental health drop in support for 14-21 year olds | Yormind

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Mental health drop in support for young people in York. Guiding, signposting and listening to teenagers to to find the right support for them.

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7 ways to stop panic taking over during an exam

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7 ways to stop panic taking over during an exam

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On Thursday 30 November from 2:30am - 7:30am, you won't be able to contact Childline whilst we do some important maintenance to our systems. This means that 1-2-1 chats, calling and messages to Childline will be unavailable. You'll still be able to use the Childline website for advice and information.

If you're in danger or it's an emergency, you should always call 999

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Get help and advice about a wide range of issues, call us on 0800 1111, talk to a counsellor online, send Childline an email or post on the message boards.

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City of York Council vaping and smoking support

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City of York Council vaping and smoking support

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Bereavement support

If you feel like chatting with someone isn't enough, and you'd like more focused support with your grief, we offer a series of one-to-one sessions with a Winston's Wish Bereavement Support Worker. Here, you'll be able to talk openly and safely about your feelings and together you'll find the coping mechanisms that will work for you.

In some cases, and at the discretion of Winston's Wish, group sessions with family members can be arranged to help you all move forward together.

We also make it possible for you to connect with other young grieving people who get what you're going through. Our grief support groups offer the opportunity to share your experiences, reduce feelings of isolation and build connections.

Please note that one-to-one and group support is by referral only. If you're aged 13 or over, you can submit your own referral. Someone from Winston's Wish will then assess your individual circumstances to ensure the service is the right fit for you. If it's decided this isn't the right service for you, a member of our team will guide you towards the right support.

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If you're a grieving young person aged 25 or under, we're here to help with information, on-demand services, bereavement support and counselling.

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The Worry Tree - Elsa Support

The Worry Tree is a method described by Butler and Hope 2007 to enable someone to either act on or let go of a worry. I have adapted the tree to make it more child friendly.

Download: The worry tree

For more products you might find interesting

Other Resources you will love!

The 'What if' monsters is a resource to help worriers. It takes children through strategies for dealing with worries. The children can use the worksheets...

£3.00

The inspiration for this Worry Tree resource was from our blog post on 'AUTUMN LEAVES'. It made me think how the tree 'let's go' of...

£2.00

A lovely Christmas emotions bingo game in the run up to Christmas. By playing the game children will learn to recognise 9 different emotions. Included...

£1.50

This website uses cookies to give you a better browsing experience. By using our site, you consent to our use of cookies. Read more in our Privacy Policy.

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The worry tree is a very useful resource for sorting out worries. It is a way of sorting them between hypothetical worries and real worries.

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Feeling It is a web series to support you through the ups and downs of high school. Get tips from some familiar faces and learn tricks to support your mental health.

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Smiling Mind is a non-for-profit web and app-based meditation program developed by psychologists and educators to help bring mindfulness into your life.

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Email:

e.masterman@yorkhigh.elt.org.uk

e.crotty@yorkhigh.elt.org.uk

or contact the year group Progress Leaders

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We support LGBT+ (lesbian, gay, bisexual, trans and those questioning their sexual or gender identity) children, young people and their families in the UK.

All of our services strive to be safe and inclusive spaces for LGBT+ young people.

We provide direct support to LGBT+ children and young people around their gender and sexual identities. We also work with parents, carers and families.

Through our Positive Identities service we offer training to schools, professionals and community groups. Our training raises awareness of LGBT+ lives, promotes inclusion and tackles homophobic, biphobic and transphobic bullying.

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How we provide direct support to LGBT+ children and young people around their gender and sexual identities.

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Prioritising happiness and kindness influences how we approach everything - including our personal lives, families, communities, schools and workplaces. It also shapes our views on public policy and helps us to consider the wellbeing of future generations too.
We have no religious, political or commercial affiliations and welcome people of all faiths (or none) and all parts of society. Our members make a simple pledge: to create more happiness and less unhappiness in the world.

Our patron is The Dalai Lama.

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Action for Happiness is a charity that promotes a happier and more caring society. We promote how to be happy, kindness, connection & wellbeing

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Quit Smoking and Vaping Animation Short Version

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Find out everything you need to know about drugs, their effects and the law. Talk to Frank for facts, support and advice on drugs and alcohol today. | FRANK

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charity bereavement child death grief loss baby stillbirth miscarriage suicide young people

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We help children, young people, parents, and families to rebuild their lives when a child grieves or when a child dies.

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Help With How I'm Feeling | Mental Health Advice | YoungMinds

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If you're feeling a difference in your mood or behaviour, it's okay to ask for help. Find out about common feelings and where to get mental health support.

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Self esteem affects our thoughts, feelings and how we behave. Having good self esteem is important. It can help reduce anxiety and low mood.

One of our BEAM therapists, Valisha, talks us through some self-help strategies to improve your self esteem.

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Top tips every young person should know to help improve self esteem, self confidence and self worth.

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Get more support

If you're struggling with your mental health, or you're worried about one of your friends, there are lots of organisations and charities that offer help specifically for young people.

Support from charities for young people

The Mix has a free, confidential telephone helpline and online service that aims to find you the best help, whatever the problem.

Shout 85258 provides free, confidential, 24/7 text message support in the UK for anyone struggling to cope. They can help with issues including suicidal thoughts, depression, anxiety, panic attacks, abuse, self-harm, relationship problems and bullying. Text "Shout" to 85258 to speak to an empathetic, trained volunteer who will listen and work with you to solve problems.

Young Minds offers support and advice including practical tips and advice from young people, as well as information on where to get support.

If you're under 19, you can also call Childline on 0800 1111 to talk. The number will not appear on your phone bill.

Support from the NHS

You can find more information about NHS children and young people's mental health services (CYPMHS) on the NHS website. You can also look at your local Clinical Commissioning Group website.

Alternatively, most services also have their own website with information about access, referrals (including whether you can "self-refer") and contact details - try searching in your area for "CYPMHS" or "CAMHS" (children and adolescent mental health services, an older term used for some CYPMHS).

You can also talk to an adult you trust - for example a parent, carer, teacher, social worker or GP - and they can look into this for you.

Support for different groups

There are lots of organisations and networks who provide advice and support for specific groups. It can help to connect with other young people and supporters who understand where you are coming from:

Support for learnig disabilities and autism

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Self-care tips videos for young people - Every Mind Matters

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Mental health self-care has never been more important - watch our videos for loads of advice and techniques to help you cope with stress and anxiety, and boost your mental wellbeing

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Instead, you could try doing a guided meditation using Headspace or Calm, listening to some soothing music, or doing something creative you can lose yourself in like colouring. Find what makes you feel grounded.

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What Is Self-Care? | Self-Care And Mental Health

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What is self-care and how can it help your mental health? Read our information and advice on what self-care means and how to find what works for you.

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Who can I talk to about exams?

If you have any questions or worries about exams, it's important you talk to someone. There are probably lots of other students in your class who feel the same way, so make sure you speak out.

If you have any questions about exams, ask a teacher.

If you have any worries about exams, trust and talk to a teacher.

If you have any feedback about exams, tell a teacher.

Each is going through exams with you and wants to help you at every possible stage, so talk to them: they want you to do well. Also, remember they were students themselves once; they have been where you are! It's good to talk to your parents or the people you live with too, and tell them how you're feeling; the more support you have, the better. If you don't feel comfortable approaching your subject teacher, reach out to your tutor or another teacher of that subject. They are here to support you. Don't go through this time alone.

How can I look after myself?

There are steps you can take to look after yourself during your exams:

Make sure you have all the information you need about each exam - date, time, place, what you need to take with you...and what subject it is! Have a copy of all the information at home so the people you live with know what you're doing and when. Being well organised will help you stay calm.

It's important to revise but you need to rest too. Too much revision is as unhelpful as too little - find a good balance between revising and take time out to do the things you enjoy.

Go outside. Many people find they don't need to be sitting in front of their laptop or tablet to revise. Take your books and sit in the park in the sunshine; it's good for the soul and the fresh air will do you good.

During exam time, it's normal to feel some stress or anxiety, so keep some perspective. You might find it helpful to practise techniques like relaxation, mindfulness and breathing exercises.

Talk to people. You do not deserve to feel upset by exams, so if you need support, speak to your teachers or someone else. Speak out about any worries or fears you may have as soon as they pop into your head - you'll be surprised how many other people feel the same. You're not alone.

Leave the exam at the door. When it's done, it's done. Don't rush home and flick through your work to find all the things you might've forgotten, and avoid comparing notes with friends. You can't go back, so don't waste energy on something you can't change.

How can I look after my friends?

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Advice and tips for students to manage their mental health during exams

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Exams and revision - Study support - BBC Bitesize

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Check out our exam essentials with handy tips and advice for keeping on top of your studies and revision.

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Exam Stress | How To Deal with Exam Stress

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It's normal to feel a bit worried about exams, but sometimes they can make you feel anxious or depressed. Find out how you can deal with exam stress.

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Threats

This could be a threat to harm someone, to "out" them for something or to blackmail them (e.g. you have to do what I say or I'll share that picture). Threats may be used to make someone do something they don't want to.

If you or someone you are helping is being threatened online:

Talk to an adult you trust. They can help you form a plan to stay safe.

If the threat involves something illegal - e.g. nude pictures of an under 18 year old this should be reported to the police. You can do this yourself or ask a trusted adult to help you. Remember, never take a screenshot or share a copy of a nude image of an under 18 year old yourself, as this is illegal.

If the threat doesn't involve something illegal:

If a threat puts you or someone else in danger e.g. if someone says they are going to attack or hurt somebody, report this as an emergency to the police on 999.

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Impersonation

This is when someone pretends to be someone else online, in order to trick people.

If you or someone you are helping is being impersonated online:

Talk to an adult you trust, they can help you work out what to do next.

If someone is impersonating you or someone else, you might want to contact the police for further advice as this could be illegal in the UK.

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Bullying or Harassment

This is when hurtful language is repetitively used to target a person or group of people and includes trolling, spreading rumours and isolating people from their friends.

In the case of harassment, the behaviour is repeated and intended to cause harm.

If you or someone you are helping is being bullied or harassed online:

Talk to an adult you trust, they can help you work out what to do next.

If someone is bullying or harassing you or someone else, you might want to contact the police for further advice as this could be illegal in the UK.

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Self-harm or Suicide Content

Most platforms do not allow posts which encourage, instruct, or promote self-harm or suicide.

If you or someone else has seen posts about self-harm or suicide online:

There are people who can help. Mind and Papyrus have helplines to support young people who are feeling as though they want to harm themselves.

If you or someone else needs emergency help, ring for an ambulance on 999.

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Online Abuse

This covers all activity that intends to cause harm on a social network, website, gaming platform or app. We consider abuse to be a singular (e.g. a nasty comment from a stranger or isolated incident of trolling) and when this is repeated it becomes bullying or harassment.

If abuse is targeted at someone because of a protected characteristic (i.e. age, disability, gender reassignment, race, religion, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity) this is a hate crime and is illegal in the UK and should be reported to True Vision.

Online abuse could be something that has happened to you or something that you have seen. It can be verbal or image based.

If you or someone else has suffered abuse online:

Talk to an adult you trust, they can help you work out what to do next.

If you have seen abuse online, you might want to contact the police for further advice as this could be illegal in the UK.

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Violent Content

This could include videos or cartoons showing violence, with people or animals being hurt. Most platforms do not allow this content.

If you or someone else has seen violent content online,

If the content supports terrorism, report it to Action Counters Terrorism

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Sexual Communications

This happens when someone sends a sexual comment, picture or video to a young person, regardless of whether or not the young person wanted to receive it.

If this has happened to you, or someone else, tell an adult you trust.

You can report unwanted sexual communications to CEOP. It is illegal in the UK for an adult to send sexual communications to a young person under 16.

It is also illegal for anyone to pressure or trick a young person into taking part in sexual activity online (e.g. sending a nude picture).

If there is a risk of immediate harm you should call the police on 999.

Click here to find out how to report sexual communications on various different platforms.

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Pornographic Content

Most pornography containing adult nude or sexual content is legal in the UK. Whilst some sites do allow this content, the majority of sites with users aged under 18 will not allow it. It is illegal to share or force someone under the age of 18 to watch pornography and if this has happened, this should be reported to the police.

If you or someone else has seen pornographic content on a social networking site (e.g. Facebook, Instagram, Twitter, Snapchat etc):

Sexual pictures or videos of young people aged under 18 are called child abuse imagery and this is illegal. If you think a picture or video shows someone under the age of 18, report it to the Internet Watch Foundation. You should never make copies (e.g. screenshots) or share a sexual image or video of an under 18 year old as this is illegal.

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Designed and Developed by South West Grid for Learning (https://swgfl.org.uk/)

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Report Harmful Content Child Friendly Version

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Content warning: This section includes graphic sexual descriptions.

A nude image must include one of the following to be removed:

nude or semi-nude sexual posing

someone nude or semi-nude touching themselves in a sexual way

any sexual activity involving a child

someone hurting someone else sexually

sexual activity that includes animals.

Where possible, it is better if you can upload the original image or video, or a copy of it, rather than a photograph of it on another screen. This helps IWF find the image more accurately.

If you want to report something that isn't a nude image or video to see if it can be taken down, you can see more information from Childline about deleting things shared online here. You can make a report to CEOP, the part of the police who are there to support children and young people online. You can always speak to a Childline counsellor.

Confirming your age with ID gives us more legal powers to remove images from as many places as possible. If you don't have ID or feel comfortable using it, we can still take down images, but from fewer places.

You can use the following ID to confirm your identity using Yoti:

passport or biometric residence permit

driving licence and provisional licence

Young Scot Card (Yoti app only)

CitizenCard (Yoti app only).

If you don't have any of these, you can get a young person's ID card. You'll be able to get this for £5 with the promo code NSPCC5. Make sure you choose 'Yoti CitizenCard' on the first page.

Whatever ID you use, please make sure that it is valid and in-date.

IWF will read all reports within one working day, from Monday to Friday. The time it takes to get your image removed from the internet can be different depending on where the image is hosted.

If the image is on a UK-based website it can often be removed within 2-3 hours. Unfortunately, in some countries it can take longer - sometimes days or weeks. But IWF analysts will always try to make sure it happens as soon as possible.

We'll do our best to let you know once your image has been removed by sending a message to your  Childline locker.

We recommend you check your locker every few days after you make a report. This is so you can see if your image has been removed, and so Childline can let you know if IWF need more information to be able to remove it. Remember, IWF can't contact you directly.

If you need support to help you cope while you're waiting, you can also speak to a Childline counsellor any time.

When you use Report Remove, your image or video is shared with the Internet Watch Foundation (IWF). They'll work to get your image removed from the internet. See 'Who are the IWF?' to learn about how that happens.

Most of the time, nobody will know that you've made a report and your report won't be shared with anyone else.

If the police already have the image or video you report, then they might investigate what's happened. Only the police can decide if they'll need to tell someone else.

The police might already have your image or video if:

someone has reported it on another website and that website passed it to the police

they're investigating someone who had or has the image or video already (if someone is found to have your image and is breaking the law - regardless of how, it may be included as evidence in a criminal case against that person

someone else reported the image to them directly.

Remember that the police are there to protect you, not to get you into trouble. If the image has been reported somewhere else and you're worried, you can always  speak to a Childline counsellor.

If you have parental controls on your phone your parent or carer might see when you want to download a new app, so they might get a notification if you try to download Yoti and want to know why. To avoid this, use the second option to prove your age (called 'ID verification').

The IWF can remove images that are public or available to anyone on the internet. However, they won't be able to remove images or videos on encrypted networks like WhatsApp, or which are saved on a person's phone or computer.

If you're over 13 and you've made a report without using ID, then there may be some sites the IWF can't take images down from.

If you don't use ID the IWF can help by removing your image or video from most sites. If you do use ID, the IWF can remove from all sites

The Internet Watch Foundation (IWF), a UK charity, are there to help remove illegal nude images of under 18s posted online.

Once the IWF has confirmed your nude image is against the law and can be removed from the internet they give it a digital fingerprint called a 'hash'. The hash can be used to find your image online even if it has been cropped or slightly changed.

Sharing just the hash with certain trusted companies and organisations, means that technology can be used to find online matches of the image - this is key to trying to stop it appearing in different places on the internet. Even though the hashes and images are shared with UK police, this is so that if they came across the image some other way, they'd know that you also reported it yourself. Report Remove was developed with the full support of the police and no one involved wants to get you into trouble for sharing the image so it can be removed.

Different companies use the hash in different ways. For example, if an illegal image match is found to have been shared by an online account holder, a company may decide to close that person's account as posting illegal images will be against the company's terms and conditions. If your image(s) are found on or are linked to your online user account(s) it may be possible for the company to associate your profile with the images.

The companies that take the hashes trust the Report Remove process, however if they have significant concerns that the person in the image may not be the person who was age verified, they may get in touch with the IWF to raise their concerns.

There are 3 organisations that help you report your image using Report Remove. These are Childline, the Internet Watch Foundation (IWF) and also Yoti if you are 13 or older and choose to prove your age using ID. All of them have a responsibility to keep all of your personal information safe.

1. We'll ask you to choose your age range (under 13, 13-15, 16-17, 18 and over). If you're under 13, you'll go straight to step 3. If you're aged 13 or older, us at Childline will ask you if you have access to ID to prove your age. If you do, you'll be asked to visit Yoti. The only information we will share with Yoti is that you are wanting to prove your age to use Report Remove.

2. Once you prove your age using Yoti, you will come back to Report Remove on Childline. The only information Yoti will share with Childline is confirmation that you're younger or older than 18.

3. We'll then ask you to create or sign in to a Childline account. Then you'll go to the IWF website to share the content you want removed. Childline will only share the information below with IWF:

that you're younger than 18 (either confirmed by Yoti, or that you told us you are younger than 18),

the age range you selected at the start,

a unique number that is created when you use Report Remove.

4. After your report has been passed to the IWF, they will tell Childline if they were able to work to take the images or video down from the internet, and why. This is so Childline can let you know what happened. IWF may also tell Childline some information about what you reported, to help them know how best to support you and keep you safe. IWF will never share an image or video that you report with Childline.

Information you give to Childline
Any information you give Childline will always be treated carefully and in line with our  Privacy Policy. This means that any information you give us as part of Report Remove will only be used to help the IWF review your report and to keep you safe. This will include the age range that you select and a unique number that's created when you go onto the IWF website. We will not share any of your information with Yoti.
Information you give to IWF
The only information you will give to the IWF are the images, videos or URLs you report. There is space to add information such as where the image or video is on a webpage.

They will process this in line with their privacy policy.

Nude images and videos that IWF decide are illegal may be kept by the IWF for up to 2 years. This is because there is an agreement with the Police and CPS (Crime Prosecution Service), called a 'Memorandum of Understanding' (MOU). Illegal images are given a hash (a string of numbers that are like a digital fingerprint). The hash is shared with organisations such as technology companies who host online content, so that they can look for the image and take it down. The actual image is not shared with these companies. The image and the hash are shared with the police who store it on their Child Abuse Image Database. Any images or videos that they decide are not illegal may be kept for a maximum of 6 months for quality checking and any follow up questions. They will then be deleted. Sometimes, even if it's decided that the content isn't illegal, IWF can share the content URL with some industry members to see if they can take the content down.

If you report a URL (link to a webpage), and choose not to prove your age using ID, IWF will still check to see if the content is something they can take action on. If so IWF may share the URL with South West Grid for Learning (SWGfL), who are a charity who help people who have had intimate images of them shared online. SWGfL will never view the content on a URL that is shared with them. SWGfL send a notice to internet companies that host the webpage you reported, to tell them to take it down. This is because IWF can only send a notice to companies to take a specific webpage down when it is confirmed it is of a child. SWGfL can also send notice to take down content, but they do not need to prove it is of a child. This helps get your images or videos from even more places.

Childline will never see what pictures, videos or URLs you share with the IWF. The only information the IWF shares with Childline apart from your case number is whether or not they could take down your images or videos, and why, so we can let you know, as well as information about the image or video that you reported that will help Childline to support you and keep you safe.

Information you give to Yoti
You can choose to use Yoti to confirm your age if you're over 13. This may involve taking a selfie, so Yoti know it is you who are proving your age, and uploading a picture of some ID. Any personal data you send Yoti - like your photo, date of birth or address - is scrambled with a high level of encryption so that even if it was stolen, no one could use it to identify you. The only information Yoti shares with Childline is confirmation that you're under or over 18.

You can see Yoti's privacy policy here, and more information about their age portal here, which is what is used in Report Remove to prove your age.

If you're using the Yoti app, Yoti may use the selfie, month and year of birth you add to the Yoti app to improve its age estimation technology. You can opt out from this in the More> My Data> Biometric consent menu of the app.

There are lots of ways to get help with your report:

if you're having problems with Yoti, you can contact them directly in the app.

if you need any support with making your report send a message to Childline with the title 'Report Remove'.

Childline counsellors are always here for you and want to help. And you can  talk to them  about anything you're going through.
I have a technical issue, what should I do?

Try using your default browser and close private browsing if you're using the Yoti app.

See if you can log in to your locker and send an email to Childline explaining your problem and the team will be able to help.

Make sure the ID you're using is valid and in-date (not expired).

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Use Report Remove to remove a nude image shared online

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Are you being bullied?

If you are being bullied, or you are not ready to make a report to CEOP, you can talk to Childline anonymously online or on the phone - No worry is too big or too small.

Visit Childline

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Are you being bullied? If you are being bullied, or you are not ready to make a report to CEOP, you can talk to Childline anonymously online or on the phone - No worry is too big or too small. Visit Childline

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Support for young people's mental health in York. Understanding mental health services and honest options. Chat chit podcast and guidance

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Get help - free, 24/7, confidential mental health text support service

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Feeling anxious, stressed, or need support? Shout is free, confidential and available 24/7. Text SHOUT to 85258 to start a conversation with a trained volunteer.

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If you’re struggling with your feelings, we have tips and advice from other young people, and information on getting the support you need for your mental health.

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Email: safeguarding@millthorpe.elt.org.uk

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Calm Harm is a free app to help teenagers manage the urge to self-harm. Available on Google Play & App Store.

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The Young Carers Support app enables young and young adult carers in the UK to find information and advice, self-help resources, wellbeing tips and activities, plus a catalogue of support services - all in one place.

It's free and available for any young carer, or professional working with young carers to download on Android and iOS.

If you want advice, help or support from our young carer service, please contact us using this link. We will be in touch within a few days. Young carers need to have their parent or guardian's permission to complete this form.

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Find immediate help online and request further support from our young carer team

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A young carer is someone aged 25 and under who cares for a friend or family member who, due to illness, disability, a mental health problem or an addiction, cannot cope without their support. Older young carers are also known as young adult carers and they may have different support needs to younger carers.

What might a young carer do?

Practical tasks, like cooking, housework and shopping.

Physical care, such as helping someone out of bed.

Emotional support, including talking to someone who is distressed.

Personal care, such as helping someone dress.

Managing the family budget and collecting prescriptions.

Helping to give medicine.

Helping someone communicate.

Looking after brothers and sisters.

How many young carers are there?

The 2011 Census identified 177,918 young carers in England and Wales. One in eight of those were aged under eight.

Scottish Government recognises that there are at least 29,000 young carers in Scotland.

This is widely believed to be the tip of the iceberg, with some estimates suggesting that as many as one in five schoolchildren are young carers (University of Nottingham 2018), with this number increasing during the COVID-19 pandemic.

Being a young carer can have a big impact on the things that are important to growing up

Young carers are already likely to have significantly lower educational attainment than their peers.

With the added complications of COVID-19, young carers have missed out on even more school than before and urgent support is needed if they are not to be left behind their peers.

Caring can also be an isolating experience but having the right support in place can give young carers a better chance of succeeding in all parts of their lives.

How we support young carers

Young Carers Action Day

Young Carers Action Day is an annual event led by Carers Trust. It raises awareness and calls for action to increase support for young people with caring responsibilities. On Young Carers Action Day 2022, we are calling on all governments across the UK to commit to taking action to reduce isolation for young and young adult carers including access to short breaks, These are important in providing much-needed freedom from caring responsibilities, as well as reducing isolation and promoting wellbeing.

Specialist services for young carers

Carers Trust helps young carers to cope with their caring role through specialised services delivered by its network of local carer organisations across the UK. They are independent charities. Activities offered include:

Activities and breaks.

Peer and community support, including young carer groups and peer mentoring schemes.

Information, advice and guidance, including one-to-one support and age appropriate information.

Emotional support.

Advocacy.

Brokerage and support planning.

Training in subjects such as health and safety, wellbeing and life skills.

Supporting families and young carers to apply for appropriate benefits.

Emergency planning support.

Whole family support.

Engaging young carers in informing service development.

I think I might be a young or young adult carer, where can I go for support?

The responsibilities of young and young adult carers vary greatly, so you may be eligible for support, even if you don't feel like you do a lot of caring. If you think that you might be a young or young adult carer, get in touch with your local carer service. Support workers will be able to ensure that you receive the support you need.

Find your local carer service

There are also lots of organisation that can support young carers with a range of issues.

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A young carer is someone aged 25 & under who cares, unpaid, for a friend or family member who cannot cope without their support.

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Give information about crime 100% anonymously

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Give information about crime 100% anonymously | Fearless | Crimestoppers

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Fearless has launched a new campaign to keep teenagers across Scotland safe this autumn. Focusing on Halloween and Bonfire Night, the charity's pro-social behaviour messaging provides teens with information on how to stay safe and look out for their local community.

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York Carers Centre

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Home / Young carers

Young carers

We support young people aged between 5 and 18 who are helping to look after someone at home.

You might be helping look after a brother or sister, parent or grandparent with an illness, disability, mental health problem or a problem with alcohol or drugs.

What do we offer?

Youth clubs

Our youth clubs are just for young carers. We have three separate groups which are split by age so that you can be with others the same age . We play games, make things, bake things, sit around, have snacks and just have some fun.

Trips

We have lots of trips and events for you to join in with. They are usually in the school holidays but can sometimes be on evenings or weekends. The trips are a chance for you to have a break from caring, meet some other young carers and to try out new things and places.

Please contact us for information about young carer events.

One to one support

We offer one to one support to those young carers who are going through an especially tough time with caring. It's a chance to talk through any problems you have and find ways of making things better.

School

We hold lunch time drop in sessions at some York schools. It's a chance to catch up with our support workers and the other young carers at your school. We also offer a Young Carer Card for you to carry at school, so that you can show it to your teacher to help you explain if you need extra support or understanding.

If you work at a York school and would like to hold a drop in at your school, or work with us to plan support for young carers, please get in touch.

Discount card

When you register with us as a young carer you will get a discount card to use at a range of shops and cafes in York.

Carers emergency card

If you support someone who is over 18 you may also be able to get a Carers Emergency Card.