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“Well, there may be some negative parts about the system, but we’re going to implement it and it’s going to help patient care, and orders are going to get through faster, we’re going to get results faster”

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Susan conducted case studies (27 case studies) that supported technology can help in a nursing shortage.

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“And I think when I finally started to see applications that helped nurses, such as staffing and scheduling and acuity, nursing documentation, charting, being able to chart our assessments, that’s when I really saw that computer systems were helping nursing, and therefore helping patients.”

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Dr. Newbold spoke about pushback she experienced when nursing informatics first started to come around. People were fearful because they didn't understand computers. People did not own computers or use ATM's yet. Nurses were in fear of losing their jobs. She continued to express the pros and importance of informatics for the future of healthcare and patient safety. She was called the "cheerleader" of technology. Today, informatics is an integral part of modern nursing.

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"Change is constant"

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"We can’t implement any computer system, large or small, without considering the impact of change on the person and the organization."

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1. Embrace Change

Technology is always evolving nurses must adapt and lead change.

2. Collaborate & Network

Success in informatics requires partnerships, mentorship, and teamwork.

3. Informatics is for All Nurses

Every nurse plays a role in data, information, and technology to improve patient care.

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Early 1980s --> Became one of the first “Computer Nurses” at St. Agnes Hospital. Helped implement IBM Patient Care System.

1983 --> joined Duke nurses working on IBM systems; built early professional network.

Early 1990s --> ANA formally recognized Nursing Informatics as a specialty.

1995 --> Co-founded WINI (Weekend Immersion in Nursing Informatics), educating 2,000+ nurses.

2000s + --> Expanded international teaching & online education. Advocated that “every nurse has a role in informatics.”

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Dr. Newbold founded CARING. A nursing informatics group to promote informatics with the upcoming surge in technology, especially in healthcare.

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"I’d like to see the day where when a nursing student orders his or her stethoscope, they

also order a laptop and a PDA equipped with reference material."

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Co-founded CARING Network (Capital Area Roundtable on Informatics in Nursing).

Developed and led WINI programs, helping nurses prepare for certification.

Collaborated with leaders like Roy Simpson, Virginia Saba, and Dr. Marian Ball.

Advanced online nursing education at Excelsior College.

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“I really can see that within 10 years or maybe nine years now, we will all have an electronic health record”

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Dr. Newbold founded an informatics course, Nursing Informatics Boot Camp

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"So that was about 1982 that I started with a real full-time job, and I was known as the

‘Computer Nurse.’ We didn’t… we were not Informatics Nurses at that time. I was the

Computer Nurse at St. Agnes Hospital in Baltimore."