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Sharon is the director of the midsize faith-based preschool, Happy Kid's Academy. Their bookkeeper recently passed away very suddenly and unexpectedly, and Sharon is struggling to manage it on her own. She is still trying to pick up the pieces and figure out how everything works. Sharon has a upbeat tone, but speaks a bit slower.

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Jenny, the co-owner and director of Sunshine and Rainbows, is responsible for collecting payments from parents for daycare services. She accepts payments in cash, by check, or through Venmo. Currently, she is dealing with the task of following up with parents who are several weeks behind on their daycare bills. The pressure to collect these outstanding payments is weighing heavily on her. Jenny is a fast talker, with an upbeat tone and tempo.

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Jeremy has been the owner and director of daycare facility for eight years. He mentions that although he has owned the daycare since 2016, the pandemic forced it to close temporarily and he almost lost the childcare center. Unfortunately, enrollment never recovered to pre-pandemic levels of 40 kids enrolled (currently at 18), and Jeremy is uncertain about the future of his center. Jeremy speaks softly, but not in a whisper.