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Name: Soon Jane

Martric No: 277837

Programme: Bachelor of Operations Management with Honours

Phone No: 018-2265887

Email: soonziqi0508@gmail.com

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Recorded fingerprints as part of clock in.

Observed and familiarized myself with the surrounding environment.

Explore the layout of the company to better understand its functions and facilities。

Take the time to understand the specific tasks and responsibilities associated with the job position.

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UUM Report Supervisor: Associate Professor Ts. Dr.

Mohamad Ghozali Hassan

Phone no: 019-4732666

Email: Ghozali@uum.edu.my

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Forest City is developed by Country Garden Pacificview Sdn Bhd, a joint venture between Country Garden Group and the Malaysian-government-backed Esplanade Danga 88 Sdn Bhd (EDSB).

Company address: 1, Jln Forest City - Lebuhraya Tanjung Pelepas, Forest City Pulau Satu, 81500 Pulau Satu, Johor.

Website: https://forestcitycgpv.com/

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Gain understanding of FCE's cashbook system and undertake organization efforts.

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I took part trying to do the cashbook, collaborating with supervisor to ensure it's organized efficiently. Following that, I engaged in a detailed conversation with my supervisor to discuss the changes made, seeking feedback and input to further improve its effectiveness.

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Started sorting out electricity bills for Forest City tenants and consolidated the kilowatt-hour readings from Blocks A through D to streamline the billing process.

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Use the VLOOKUP formula to calculate electricity charges for tenants living in Forest City. Then, generate a separate invoice for each tenant. After that, cooperate with the technician to collect the electricity bill and ensure that it is delivered to the designated mailbox at the downstairs of the apartment building.

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Compile the account statement for the shop lot in Forest City.

Referencing the email from FCE, proceed to document the payment records of tenants.

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Document the expenses incurred by the FCE department and reconcile them with the finance claim.

Record payment of tenants paid.

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Record payment of tenants/owners paid.

Assist the tenants in changing their unit from Tariff B (Commercial) to Tariff A (Residential).

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Produce Forest City monthly electricity sales reports.

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Produce Forest City monthly electricity sales reports.

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Produce the PLOT 3 Forest City's Cash Book.

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Generate the electric bill invoice for the tenant.

Record the payment.

Generate the red letter for tenants who haven't paid.

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Continue with the cash book for Forest City Electricity.

Apply for the E-warranty for the motorcycle for Custom Forest City.

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Disconnect the electricity for Plot 3 due to tenants failing to pay the bill before March.

Record the payment.

Apply for the E-warranty for the motorcycle for Custom Forest City.

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Record the payment.

Document the expenses incurred by the FCE department and reconcile them with the finance claim.

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Verify the Plot 3 owner's name with their application form and ensure that the name on the application form matches the document in the computer.

Record the payment.

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Record the weekly payments from tenants for all units in Forest City.

Record payment of tenant paid.

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Record payment.

Assist the tenants in changing their unit from Tariff B (Commercial) to Tariff A (Residential).

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Record payments.

Assist tenants in reconnecting the electricity supply by informing the technician.

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Record the payment.

Calculate the total amount of kWh consumption used in Forest City for April.

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Organizing the electricity bills for tenants in Forest City, consolidating the kilowatt-hour readings from Blocks A through D to streamline the billing process.

Billing the electricity bills for shoplots in P3 at Forest City.

Print out the electric bill and inform the technician to collect it.

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Prepare weekly collection reports of the payments we received.

Utilize the VLOOKUP formula to compute electricity charges for tenants residing in Forest City. Subsequently, generate a separate invoice for each tenant. Following this, collaborate with the technician to collect the electricity bill and ensure its delivery to the designated mailbox downstairs at the apartment building.

Prepare the customer service report for the newly added tenants or owners in Forest City.

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Record payments that made by tenants.

Arrange the electric bills according to Blocks A through D.

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Document expenses incurred by the FCE department and reconcile them with financial claims.

Have a meeting with manager.

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Referred to the email Forest City Electricity and record payment of tenants paid.

Rearrange the printed electric bills according to Blocks A through D.

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Referred to the email Forest City Electricity and record payment of tenants paid.

Generate an account for the newly added store.

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Document the payment made by the tenants as referenced in the email.

Generate a notice to the tenants or owner reminding them to make their payments promptly.

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Record payments from tenants who have paid.

Record the amount of FCE used and file a claim with the finance department.

Generate a red letter list for tenants who haven't paid.

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Instruct the technician to send the red letter to each tenant residing in the property.

Proceed with generating comprehensive sales reports encompassing all areas of Forest City. This report aims to provide a detailed analysis of the electricity consumption across the entire city.

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Prepare and distribute account statements to tenant, ensuring transparency regarding their payments and billing details.

Continue to generate detailed sales reports covering all of Forest City's divisions. These reports should provide a comprehensive overview of sales activity, including various segments such as retail, residential and commercial

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Record the payments made by tenants, referencing the email communication for accuracy and documentation purposes.

Initiate a comprehensive report to confirm the total kilowatt-hours (kWh) of electricity consumed by Forest City.

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Record the payment that tenants done paid.

Prepare detailed account statements for property owners to provide them with a clear understanding of the billing and payment transactions associated with their properties.

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Continue generating the sales report as per the established procedures, ensuring accuracy and completeness. Once the report is generated, cross-reference the total amount with that verified by the supervisor to confirm alignment and accuracy.

Record all payments made by tenants.

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Attend the meeting with the manager as scheduled.

Proceed with the generation of account statements for our clients. These statements serve as comprehensive summaries of financial transactions, detailing payments received.

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Record payment of tenants paid.

Assist the owner to fill out the power supply application form.

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Get ready to generate May bills for owner and tenants.

Generate account statements, allowing owners to clearly see their billing transactions.

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Do the weekly power and billing reports for tenants concerned about high power bills.

Record the payment made by the tenant.

Generate the meter reading report for the tenant as they have complained that the electric bill was too expensive.

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Record the payment made by the tenant.

Create a graph of the meter showing daily consumption and billing

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Generate the meter reading report for the tenant.

Record payment that made by tenants.

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Create a cash book to double confirm that electricity bills are received on account.

Convert billing spreadsheets from Excel to pdf, print them, and send to property owners.

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Record the payments made by tenants.

Convert the electric bill from Excel to PDF.

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Organizing the electricity bills for tenants in Forest City, consolidating the kilowatt-hour readings from Blocks A through D to streamline the billing process.

Billing the electricity bills for shoplots in P3 at Forest City.

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Prepare attendance sheets for FCE employees and send them to HR for payroll processing.

Inquire with the staff of FCE regarding their reasons for not attending.

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Prepare an account statement for the owner to clearly understand the payments made and outstanding balances.

Compile the kWh consumption for all units in Plot 3, including the shoplots.

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Double-check the electric bill for all units and shoplots in Plot 3, then print it out and ask the technician to send the bill to the tenants or owners.

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Document the expenses incurred by the FCE department and reconcile them with financial claims.

Record the payments made by tenants or owners and send them the official receipts.

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Accompany the technician to the owner's house to check the meter and explain to the owner why the electric bill was high, as the owner is from China.

Request the technician to turn on the supply as the owner has paid the outstanding balance.

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Document the expenses incurred by the FCE department and reconcile them with financial claims.

Record payment of owners and tenants paid.

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Provide a daily meter report for the past week for each tenant to demonstrate that their meter readings remained consistent on days they were not at home. This will help prove that there were no issues with the meters during those periods.

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Generate the red-letter list for tenants/owners who haven't paid their bills.

Create a graph showing the daily kWh consumption for owners who have complained about high electricity bills.

Record payments made by owners/tenants towards their electric bills.

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Generate a graph of daily kWh consumption for owners who have complained about high electric bills.

Prepare a sales report for Forest City and Golf by utilizing the bill summaries of each plot and employing the VLOOKUP formula to calculate the total consumption and billing for one month.

Print the red letter and instruct the technician to deliver it to the apartment mailboxes.

Record payments made by tenants/owners.

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Proceed with cutting off the electric supply to the units that have not settled their bills for the previous month.

Record all incoming payments accurately and promptly update our records accordingly.

Continue to do the sales report.

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Record payments made by tenants.

Calculate daily electricity usage (kWh) and prepare corresponding bills. Review the numbers with supervisor to verify the accuracy of the bill total in Malaysian Ringgits (RM).

Coordinate attendance lists for the Human Resources department.

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Prepare the reimbursement request for staff expenses related to FCE and submit it to the finance department for processing.

Generate billing reports for devices with overcharged electricity bills. The report details the amount of the overcharge and any necessary adjustments.

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Record the payments made by tenants.

Prepare detailed account statements for the property owners, ensuring clarity and transparency in outlining their expenses.

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Record payment made by tenants/owners.

Prepare the handover list for units that have been handed over or are yet to be handed over.

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Record the payment of tenants/ owner paid.

Generate the account statement for the owner so they can clearly see the flow of money, the amount of the bill, how much has been paid, and the dates of payments.

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Record payment.

Assist the tenants in changing their unit from Tariff B (Commercial) to Tariff A (Residential).

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Record payments.

Assist tenants in reconnecting the electricity supply by informing the technician.

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Record the payments made by tenants.

Convert the electric bill from Excel to PDF.

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Organizing the electricity bills for tenants in Forest City, consolidating the kilowatt-hour readings from Blocks A through D to streamline the billing process.

Billing the electricity bills for shoplots in P3 at Forest City.

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Utilize the VLOOKUP formula to compute electricity charges for tenants residing in Forest City. Subsequently, generate a separate invoice for each tenant.

Record payments.

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MC

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Print the electric bill and inform the technician to take the bill and send it to the owner's mailbox.

Calculate the total electric bill generated over the last 6 months.

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Prepare the account statement for the shop lot located in Forest City.

Based on the email received from FCE, document the payment records of the tenants.