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Room 2: Gin Hai                        Not many members attending training. To let them know about the new content and trainings. But also to get Events to announce trainings further in advance so that members can block their calenders.

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Room 2: Gin Hai                        Not many members attending training. To let them know about the new content and trainings. But also to get Events to announce trainings further in advance so that members can block their calenders.

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Current challenges: To have fast assimilation for New RPs and manage between the fast Growth and Retain in the same time . What i will do differently: To have more Agile approach if necessary still with priority to inspire and empower Leadership team and doing the right thing , our goal to have more than 35RPs for Spektra by Dec 2024 and more than 50RPs latest by Jan 2025. Thanks

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Different levels of commitment from all RPs. The few top leaders show commitment but still much needs to be done to get everyone involved. Need to leverage on influencers in the chapter to influence each other to get things moving.

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Challenges: there's influx of new RPs in the chapter I Am supoorting. so gotta align them fast and have a gathering meet up with the newer RPs to understand their Why and how BNI can help them. What I will do differently: to ask to organize for a meetup session

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Jonathan: Visitors not enough. Growing in past 6 months, visitors counts only contribute by certain members. new member still in comfort zone, no invitation.

-> try to encourage LT to do more invitation. President got most visitors count.

-> Influence LT to invite

Tara: Jonathan's chapter also same problem.

-> try to work on powerteam.

-> try to get more bounding

-> go back to basic, changing way is still back to basic. as not many quality 121, especially in powerteam, need them to do more quality 121.

-> RP not busy body enough, need to go for more training, and ask the right question.

Roselin: Solusi & Wisdom -> same pain point, which is visitor. Same person keep inviting.

-> Still finding ways to overcome it.

Marcus: Same problem, visitors.

-> go back 1 more step, why they are not inviting.

-> increase sense of belonging -> after meeting (physical) set a brunch to makan together. to get them closer, then more people to invite.

-> Event team to work with CGC.

Eman: Treat the chapter as their own company/team/chapters, no guideline, just yamcha yamcha place, just reunion.

-> Dont treat it like ur own company, have to follow the guideline

-> Doing a lot coffee session, the conversion is still low.

Ivan: Low visitor.

-> Coffee session every thursday. More member join for 121 before the coffee session, then member become closer.

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Processes in the LT Team

Weak conversion of visitors - improve the processes from the moment visitors joins the meeting, to filling up form, closely following up.

Not doing renewal interview for Green members, need to enforce it.

Processes is essential to get good conversion rate for visitors and good retention rate for the chapter

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Who is in the Room

WJ, Paul, Farouk, Syameem, Voon Fei

Current Challenge

LT Team lack of execution

Invitation is low (lack of participation from the chapter)

Applicants slow in making payment (CS, post CS, post Meeting)

What I will do differently

Town hall meeting with LT, ideally with all RPs as well. (Need to have someone is good to handle objection).

Focus on the importance of visitors to the chapter growth and RPs' growth.

Set deadline in following up with approved applicants to avoid over-burdening the LT Team.

Emphasize on the financial commitment during CS / VH Orientation.

Invite higher quality visitor

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Shahrul -

To organize BOD. Encourage new RP to bring in more visitors. Encourage srRPs to tag along for training, lead by example. Encourage new RPs to go further.

Ken -

Get new RPs to work on the system, so the system works for them.

Yat Seng -

A lot of new RPs coming in. Needs guidance and training. To share the value of training.

Vincent -

Conversion rate low. To bump up the VH team effectiveness and speediness to follow up. Keep the visitor's fire burning. Get RPs to invite quality visitors to push up the conversion factor.

Hooi Seng -

Inviting visitors is always a challenge. To encourage the RPs that visitor is customers. We always lookout for new customers. To highlight how business pipeline is same as chapter growth. Have a smaller but more quality CS. Training to level up RPs knowledge and to network. Get to know new RPs in training. Follow up with 121.

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Challenge : To encourage training is to let RP know that the cost of training is directed to foundation. The training material is new training help own self improvement as well as chapter.