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1. Speexx: HR Trends and L&D Trends in 2023 (2023, May 19) - Retrieved from: https://tinyurl.com/5h6sz2jd

2. The Disruption of Digital Learning: Ten Things We Have Learned, (2017) Josh Bersin - Retrieved from: https://tinyurl.com/y83d9kk4

3. Kapp, K. M., & Defelice, R. A. (2019). Microlearning: Short and sweet. American Society for Training and Development.

4. 8 Business Use Cases for Microlearning, Articulate eLearning Heroes (2023) - Retrieved from: https://tinyurl.com/275mjhyx

5. Microlearning: The Ultimate Guide, Talent Cards (2023) - Retrieved from: https://tinyurl.com/yhfhnwvt

6. 7 Best Microlearning Platforms for 2023 – (Pricing, Features, etc) - Retrieved from: https://tinyurl.com/3hr3dpzx

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My Role: Senior L&D Manager & Business Skills Program Lead 💪

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My Role: Senior L&D Manager & Business Skills Program Lead 💪

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My role is to boost competencies & confidence with business communication & soft skills for non-native English speakers in a global company.
I design & deliver a 100% online program with one co-teacher to over 250 employees in 14 countries. I create bespoke end-to-end digital learning experiences, manage the learner ecosystem and facilitate live language & soft skills training via virtual classrooms.

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1. Time constraints around training & allocation for CPD.

2. Inability to commit to learning: recent shift in business focus from 'learning & growth' to 'productivity to increase revenue' 😢

3. Overload of mandatory policies, procedures, guidelines and processes: employees discouraged from investing time in upskilling.

4. Lack of investment in tech and tools for learning (clunky LMS, overreliance on Google suite and long slide decks).

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Language Upskilling: flipped learning, e.g. pre-class & post-input tasks; ‘Phrase/Idiom/of the Week’ - interactive bitesize vocabulary-focused materials; quizzes & knowledge checks (formative & summative assessment); mini multimedia lessons targeting listening skills.

Soft Skills Training: pre-live training preparation and self-assessments; 'how to' guides, jobs aids and instructional videos from SME; help to strengthen company culture, DEI initiatives & employee wellness; mico-resources to reinforce & assess key takeaways to aid retention.

Onboarding: welcome video from CEO; organization’s milestones & mission statements; company & department core values; ways of working; meet the team.

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Multi-modality learning with small chunks of info ideal for: blended, hybrid and hyflex models; people short of time who want to learn on-the-job.

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images & infographics

videos & tutorials

short slide deck presentations

podcasts & audios

games, quizzes & knowledge checks

scenario-based activities

interactive activities, e.g. polls, surveys

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ML's effectiveness and versatility have been proven again and again in both business and education settings: it can be utilized at various stages of a learning cycle or as part of a wider program; highly adaptable, it boosts engagement, saves time, it's cost-effective & can result in better knowledge retention.
(Microlearning: The Ultimate Guide, Talent Cards, 2023)
ML is a winning solution for L&D teams: onboarding; compliance, product & soft skills training; language upskilling.

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Learning providers offer an ever-increasing number of features to exploit ML, including authoring tools for content creation that’s compatible with mobile devices.

Speexx, Babbel, Duolingo: language upskilling mobile apps designed to learn on the go! 🏃🏽‍♀️

7taps: web-based tool to quickly design bitesized interactive learning modules.

eduMe: mobile-based platform offering content creation tools to build custom ML training courses..

LearnAmp: multi-purpose platform to create and curate multimedia learn-lists.

Connecteam: all-in-one ML platform, easy-to-navigate interface, apps for mobile & desktop.

iSpring: easy to upload and create multimedia content & quizzes.

TalentCards: flashcard app leveraging various ML methods, AI, spaced repetition & quizzes.

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Also known as 'nano-learning' or 'bitesize learning', microlearning provides learners with access to short, snack-sized learning content, sometimes of more complex ideas, broken down into digestible nuggets or chunks, whenever they want, wherever they are.
Designed to suit our ever-decreasing attention spans & time we can dedicate to learning, learners can create self-paced bite-sized paths of study.

(HR Trends and L&D Trends in 2023 - Speexx, 2023)

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We spend many hours searching for info, wading through inboxes and being flooded by internal comms, leaving little time for learning. According to Bershin's report, microlearning is: " . . . things we can quickly read, view, or consume and they only take 10 minutes or less . . . a video, a blog, or a set of instructional questions. We, as information-seeking animals, consume this kind of material all day . . . news sites and social networks now offer such learning in a massive, curated stream." (Bershin, 2017)

ML mirrors this habit with short bursts of accessible information, delivered in the flow of work that we can fit into our busy schedules.

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Focus on 1 learning objective.

Very accessible 'on-the-go learning' - can be delivered & accessed anywhere, anytime.

Provides continuous engagement & flexible learning.

Multimodality: various formats to appeal to a range of learner preferences & compatible with gamification.

Can occur within the flow of work with a quick burst of  just-in-time instruction when learners need it most.

Can target need-to-know info, not just nice-to-know info.

Can be personalized, reorganized, rearranged to fit learner’s needs.

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Can be ‘bitty’ & complementary rather than interconnected & holistic.

May make content at risk of oversimplification.

Can lack clarity for a learner's learning journey.

Though the content is shorter, effective microlearning still requires careful design planning.

Not as suitable for in-depth training.

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💙 I'm passionate about...

1. the flexibility it gives learners (mobile aspect = anywhere, anytime).

2. its multimodality, e.g. audiovisual multimedia, interactive quizzes.

3. the fact it's less time-consuming than deep dives

4. designing short yet meaningful & impactful digital learning.

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I made a microlearning about microlearning! 