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I have worked at Lancaster ISC since: April 2021.

Languages: I studied Spanish, Russian and Italian at school but that was some time ago now!
I learnt basic sign language in my previous role.

About me: In my spare time I like to do soap carving and crafts.

My piece of advice for students: Always reach out for help and support if you need it. It is what we are here for!

Contact: ali.thomas@studygroup.com

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Languages: English, Nepali, Hindi, Newari
Contact: u.shakya@lancaster.ac.uk
My role at the ISC: Student Experience Administrator
I've worked at the ISC since: May 2022
About me: I am always curious and love to get to the bottom of anything; be it by asking or by researching! Not much of a movie fanatic but fond of good Horror or Thriller movie.
My piece of advice to students: Don't overthink, just speak your mind out :)

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Languages: English
Contact: j.robinson21@lancaster.ac.uk
My Role at the ISC: Head of Student Experience
I've Worked at the ISC Since: June 2019
About Me: I enjoy playing music, reading, Italian food, and walking my dog!
My Piece of Advice to Students: Always ask for help. There are so many questions that you will have and we want to do everything we can to help.

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Languages: English, Spanish, French
Contact: j.marmolqueralto@lancaster.ac.uk
My role at the ISC: I am the AES Coordinator in LUISC
I've worked at the ISC since: February 2022
About me: Academic English Skills (AES) Coordinator and PhD in Linguistics (Cognitive Linguistics, Multimodality and Critical Discourse Studies) at Lancaster University. I am an outdoors enthusiast, and I do rock climbing or go for a long walk in the Lake District when I have the time.
My piece of advice to students: Focus on managing your time efficiently from the very beginning of your studies, it will make your life so much easier!

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Contact: edahl@studygroup.com / e.dahl@lancaster.ac.uk

Languages: English. Plus Russian & French (a bit rusty) with small-ish amounts of other languages...

I've worked at the ISC since: March 2020

My role at the ISC: Head of Quality and Innovation

About me: I have worked in education for  20 years, teaching and managing learning on courses up to and including L7 and in partnership with a number of universities. Before joining the ISC at Lancaster, I managed teacher training for a number of years and before that taught on a number of different degree programmes, including those in Management, Marketing and HR. I  have a Masters Degree in Education and an undergraduate Honours Degree in Russian - which meant I spent the 3rd year of my degree living in Russia and Ukraine as part of my studies!

My piece of advice to students: UK higher education may be very different from your previous experience of education. To get the most out of your studies have a open and enquiring mind and be prepared to leave your comfort zone.

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Languages: English - fluent
French - conversational
Contact: e.benson@lancaster.ac.uk
My role at the ISC: Head of Curriculum and Progression
I've worked at the ISC since: August 2019
About me: I have been a Health & Social Care teacher for over 10 years and when I am not working I love to spend time at the beach and watch true crime documentaries
My piece of advice to students: Plan ahead!

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Languages: English and a little bit of Welsh

Contact: nicholas.sargent-small@studygroup.com

My role at the ISC: Centre Director - to oversee the smooth operations of the ISC.

I've worked at the ISC since: October 2021 and before that I worked in North Wales and in London.

About me: Having worked at a number of UK universities and colleges and have seen almost every possible student journey. As the Centre Director it's my job to make sure that we are preparing you to succeed in your studies and I enjoy bringing all of my experiences of both UK and international education to Lancaster University ISC to make your experience as enjoyable and rewarding as possible.

My teaching background is in film and media, so I'm always happy to talk about the latest blockbusters and indie films around the world.

My piece of advice to students: Be inquisitive. We will give you a fantastic start to your studies in the UK, but we want YOU to want to know more. Read books, read journal articles, read websites, watch the news - all of this will help to make you an expert in your chosen subject.