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Conversations for kindness in healthcare

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Conversations for kindness in healthcare

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Our thought-provoking ‘kindness in breastfeeding’ conversation.

“Breast is best” … but it’s not that simple.

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Delighted our colourful #WhosePower photo featured on page 24! #RCPCH

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Delighted our colourful #WhosePower photo featured on page 24! #RCPCH

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Delighted to be featured in the RCPCH summer magazine, 2026. See Page 24!

#WhoseShoes #WhosePower #WHAM 💜

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48. Pippa Kelly - dementia campaigner extraordinaire!

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48. Pippa Kelly - dementia campaigner extraordinaire!

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48. Pippa Kelly - dementia campaigner extraordinaire! - Wild Card - Whose Shoes?

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Continuing the recent storytelling theme, and in solidarity with the #StartWithPeople event run by the Public Participation team of NHS England this week ...For the first time in the series, I’m picking up threads from our #dementiachallengers wor…

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47. The power of storytelling - it's liberating!

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47. The power of storytelling - it's liberating!

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Kristin Johnstad from Minneapolis, invited me to tell my story at a Liberating Structures Q Community group, using 'Shift and Share' - hopping between breakout rooms, telling the same story to different groups.
It was fun getting the reaction and questions from an international audience.

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47. The power of storytelling - it’s liberating! - Wild Card - Whose Shoes?

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People ask me about the Whose Shoes story?🍋 How did I come to produce a board game? 🍋 What inspired it?🍋 Has it changed much over the years?Well, on 2 Feb,  Kristin Johnstad from Minneapolis, invited me to tell my story at a Liberating S…

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46. Rosie Murphy - addressing health inequalities in maternity

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46. Rosie Murphy - addressing health inequalities in maternity

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46. Rosie Murphy - addressing health inequalities in maternity - Wild Card - Whose Shoes?

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Rosie Murphy is a midwife doing fantastic work around health inequalities, including the coproduction workshop we co-led in Croydon.Our conversation builds on Episode 45 with Noreen Bukhari. I hope Rosie and Noreen will connect and exchange notes…

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69. Curiosity, Connection and Creativity in the NHS: An Intentional Coffee with Dr Ben Allen

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69. Curiosity, Connection and Creativity in the NHS: An Intentional Coffee with Dr Ben Allen

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69. Curiosity, Connection and Creativity in the NHS: An Intentional Coffee with Dr Ben Allen

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Episode 13. Yvonne Newbold MBE - founder of Newbold Hope

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Episode 13. Yvonne Newbold MBE - founder of Newbold Hope

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Yvonne has been our wonderful parent-leader in crowdsourcing the #CYPWhoseShoes resources - huge thanks!

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Episode 13. Yvonne Newbold MBE - founder of Newbold Hope

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68. “Every Life Matters” – an extraordinary conversation with Benedicte Symcox

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68. “Every Life Matters” – an extraordinary conversation with Benedicte Symcox

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In this powerful and deeply moving episode, Gill Phillips meets awesome Benedicte Symcox – parent carer, founder of Tugboat SEND Navigation, and passionate advocate for children and adults with complex needs.

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68. “Every Life Matters” – an extraordinary conversation with Benedicte Symcox

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76. Lindsey Douglas - From crisis to change: SEND, lived experience and the power of coproduction

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76. Lindsey Douglas - From crisis to change: SEND, lived experience and the power of coproduction

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In this powerful and deeply human conversation, Gill Phillips is joined by Lindsey Douglas – parent carer, advocate and DMI trainer at Midlands Partnership NHS Foundation Trust.

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76. Lindsey Douglas - From crisis to change: SEND, lived experience and the power of coproduction

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Reimagining health care for children and families!

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Reimagining health care for children and families!

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Wow! This podcast is making waves!!

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66. Dr Guddi Singh - Radically reimagining health care

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Episode 55. Steven Russell - children in care deserve better

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Episode 55. Steven Russell - children in care deserve better

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Steven grew up in care - and is now using his lived experience to help young people and educate professionals. Part 2 coming soon!

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Episode 55. Steven Russell - children in care deserve better

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HOTSPOT VIDEO - Impromptu feedback from different perspectives!

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HOTSPOT VIDEO - Impromptu feedback from different perspectives!

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Impromptu feedback after Staffordshire County Council 'Whose Shoes?' workshop at Keele University - the first of their four Whose Shoes? community conversations

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Impromptu feedback after Staffordshire County Council 'Whose Shoes?' workshop at Keele University

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#MPFTWhoseShoes  - the first follower- Staffordshire County Council SEND strategy

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#MPFTWhoseShoes  - the first follower- Staffordshire County Council SEND strategy

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#MPFTWhoseShoes The first follower- Staffordshire County Council SEND strategy

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The #CYPWhoseShoes story so far - the latest SWAY newsletter

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The #CYPWhoseShoes story so far - the latest SWAY newsletter

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Lyse Edwards, the mastermind of the #CYPWhoseShoes project from Midlands Partnership University NHS Foundation Trust had the vision to tell the story as the project grew over the last four years. What we did, why we did it, how we did it - the lot!

We are now up to Edition 15 - and, as the approach reaches out beyond its Staffordshire roots, in some ways the story is only just beginning!!

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One year on ...! Bernie came to a Whose Shoes event just after she became Director of Children's Services in Staffordshire :)

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We are soooo excited. Huge thanks to our colleagues at Midlands Partnership University NHS Trust (MPFT) and Staffordshire County Council and wonderful Yvonne Newbold at Newbold Hope for developing these new resources with us.

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The episode of ‘Wild Card – Whose Shoes?’ has been created as part of Podcasthon.

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How a board game is helping social care staff implement personalisation - Community Care

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A board game that helps staff, providers and service users understand personalisation has succeeded in changing the culture in some organisations, reports Louise Hunt

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Whose Shoes conversations shaping Staffordshire SEND Strategy! 

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Whose Shoes conversations shaping Staffordshire SEND Strategy! 

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Staffordshire County Council used Whose Shoes very powerfully to hold a series of Whose Shoes conversations to shape their SEND and Alternative Provision strategy - brought alive and beautifully illustrated by Anna Geyer, New Possibilities.

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#giant2025 | Dr Andrea Gibbons (nee Barrow)

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Yesterday I had the pleasure of joining Roy Lilley and Ed Smith at #GIANT2025 for the launch of their (free) new book - link 👇 ! Entitled ’40 Top Tips for Terribly Treacherous,Turbulent and Tricky Times and some other stuff’ - it couldn’t be more timely. Here are some of my top takeaways! 1. Be the Energy on the Floor!
- Be Present: Get up, get out, walk the floor. That’s where the magic happens and where you truly see what’s needed. And it will almost certainly engage and energise you.
- Be Kind: Never let a good deed go unnoticed. A simple, hand-written note or a sincere “thank you” has the power to transform someone’s entire week. These little gestures make a big difference.
- Build an A-Team: If you’re recruiting, be fearless about hiring people who are smarter than you. That’s how you build an legacy and sustain change! Surround yourself with brilliance.
- Take Time: Stop making big decisions in a rush. When things are tough, take a breath and choose calm, focused thinking over panicked reaction... which can lead to needless stress, distress and rework. 2. Turn Turbulence into Triumph
- Solve the Real Problem: Before you jump to a solution, commit to putting the time and effort in to finding the true root of the problem. - Embrace Failure: If you’re innovating and improving, you will stumble. That’s not failure—it means you are actually changing something! We celebrate the learning, adjust the plan, and move forward faster than before.
- Look Forward, Not Back: The system is changing, and that’s our moment to shine. Don’t waste energy longing for the past and the way it was before. We are in a different place now, make the most of it. 3. Communicate to Inspire
- Your Words are Your Vision: Every message you deliver should be crystal clear and inspiring, so your those around you understand the brilliant future you’re building together and how they fit into it. Use simple english!
- Make Meetings Matter: Protect your time and be ruthless about meetings. If you’re in a meeting, it must be because you’re making a decision or moving forward. Meetings have a time, financial and opportunity cost. Too many meetings = waste!
- KISS (keep it simple stupid!): Don’t accept needless complexity. Be the person who challenges it. Strip away the unnecessary layers yourself where you can. Simple, straight forward processes free up people to do their best work. 4. Your Attitude is the Game Changer
- Feedback is a Gift: Stop fearing feedback. Complaints and negative feedback are gold dust—they are a gift pointing directly toward where you need to improve. Use them to guide improvement.
- Attitude is Everything: This is your secret weapon. No matter how tough the day is, your passion is the ultimate power source which can energise and enthuse those around you. Check it out here: https://lnkd.in/eHpU-QVC Fab NHS Stuff Gill Phillips Nicola Davey Anna Baverstock Allied Health Professionals in Quality Improvement

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It takes a Village! Coproduction in action in Buckinghamshire!

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It takes a Village! Coproduction in action in Buckinghamshire!

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It takes a village … a vibrant #MatExp #WhoseShoes  event in Buckinghamshire! ￼

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The ball of string! How it brought us all together!

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#CYPWhoseShoes - the  story so far (ball of string)

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SEND Roadshow feedback using #CYPWhoseShoes resources in many settings!

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SEND Roadshow feedback using #CYPWhoseShoes resources in many settings!

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Whose Shoes 'SEND' Roadshow in Staffordshire

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Insights from our 'kindness in breastfeeding' conversation, Aug 2025

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Insights from our 'kindness in breastfeeding' conversation, Aug 2025

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Such an honour to present this session for our wonderful monthly 'kindness in health care' conversations! Thank you Flo - and a gang of other #MatExp movers and shakers - for joining me!

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Kindness in Healthcare: Kindness in breastfeeding

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Following last months Whose Shoes? session with our CYP Mental Health leadership team we had another session with our team leads to think about our core purpose. Topics this time included: 1)… | Ciaran Hill

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Following last months Whose Shoes? session with our CYP Mental Health leadership team we had another session with our team leads to think about our core purpose. Topics this time included: 1) Looking outwards - knowing our local groups and organisations outside of the NHS.
2) Waiting to feel safe - getting the voice of young people and the challenge of them asking for help when they don’t feel safe with professionals.
3) Pick up the phone! - The power of stopping the emails and having a conversation. Really insightful discussions around what some of the challenges are and our role to challenge ourselves and our teams to think differently to make positive change for young people and families. One day we may even get past 3 cards in 2 hours!

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Congratulations to my friend Dr Guddi Singh for this inspirational series - 3 episodes on BBC Radio 4, broadcast in October 2025.

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Dr Guddi Singh is on a mission. She wants to find out what influences the health and wellbeing of our children and whether it's time for a new approach.

Dr Guddi Singh is a paediatrician looking for answers. She's worried about the patients whose problems can't be fixed with a prescription - babies who are not thriving because their parents can't afford to heat their home, or children who are obese because they don't have access to outdoor space - and she wants to find solutions.

In a three-part series, she travels across England through the three ages of childhood - the early years, the primary school years and adolescence. She meets people in the community, from health workers to teachers, on a quest to discover what's going wrong and what it will take to turn things around.

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A journey through the landscape that shapes the health of our children.

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Brilliant to see the CAMHS team using our #mental health resources to better understand the issues facing children and families and the most effective support.

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RCOG: Whose Shoes case study!

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Testimony from ŚW London ICB - Whose Shoes across SW London

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Testimony from ŚW London ICB - Whose Shoes across SW London

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It's about "making ourselves accountable for how we work alongside local people," says consultant midwife Memuna Sowe (below) from Croydon Health Services NHS Trust on Whose Shoes? a new way of engaging with women about maternity services.

"Yes, we give out surveys," she said. "But how do we really support women to have a voice so we can tailor our services around everybody?

"As a consultant midwife, I can come up with ideas. However, I strongly believe that to actually hear the voices of the population, we need to understand their experiences. It's the only way we can adapt our services to suit those needs."

In May 2024, a report by the UK's all-party parliamentary group on birth trauma called for an overhaul of maternity care in the UK. There were reports from across the country of women not feeling listened to when they expressed concerns that something was wrong. Some women from ethnic minority groups, in particular, reported experiencing poor care including direct and indirect racism.

For Memuna and others committed to changing that, it all starts with understanding women's experiences - and having some honest conversations.

I strongly believe that to actually hear the voices of the population, we need to understand their experiences. It's the only way we can adapt our services to suit those needs."

Over the past few months four south west London hospitals, Croydon, Kingston, St George's and Epsom and St Helier brought together families with midwives, doctors, sonographers and other staff involved with maternity care as well as community organisations.

Staff had time away from their clinics and hospital wards to explore views through a unique discussion board game aimed at getting to the heart of issues affecting care. Known as 'Whose Shoes?', the game helps spark conversations between people in health settings.

Madeline Lenchner is NHS South West London's maternity core connector. Her role involves addressing unequal access to maternity care, focusing on marginalised communities.

Whose Shoes? helps to promote deep conversation about topics that may at times be difficult."

She explained: "Whose Shoes? helps to promote deep conversation about topics that may at times be difficult. It features scenario cards and poems. You move around the board reading the cards together and discussing them. All the cards feature things real people have said, to stimulate debate."

According to Madeline: "The direct nature of the cards, calling out challenging issues and poor communication, affects people in very strong ways. During the intro we talk about how some of what we read on these cards will create emotive responses but we're here to support one another, making the space as welcoming as possible and addressing everyone's perspective."

Different versions of the game address a range of birth experiences. They include a pack that's been designed for women from black and ethnic minority communities, a neonatal pack for families whose child received additional care at birth, and one aimed at those with major medical conditions while pregnant.

Says Madeline: "A number of clinical staff had not heard these types of conversations before. Some staff listened to the comments and said, 'this would never happen'. But we had service users responding, 'this has happened to me'. You could see the impact of those stories."

It's about having someone just listen and acknowledge your experience, good or bad."

For many new parents, the need to recount their birth experience is an important part of adjusting to such a major life event. Madeline adds: "It's about having someone just listen and acknowledge your experience, good or bad. Some cards are light, 'I had an amazing birth, a wonderful relationship with my midwife'. It's about success stories as well as the things that need to change."

Zeynep, who had baby Ronnie in March after a long and stressful labour joined the St Helier Hospital event. She said: "This game is a nice way to hear different perspectives, to get together with other new mums, as well as midwives and NHS staff to listen to their stories; to have our voices heard.

"As first-time mums, everyone struggles. You don't know what to expect from labour and breast feeding but I really think talking to experienced mums can help. Since the event I've offered to share my experiences with others, to share tricks and the things they need to know."

Every session resulted in a series of pledges - big and small, ranging, from staff making eye contact while taking notes to a promise of better disability access in maternity care. Other examples included:

recording videos explaining medical terms

a staff member pledging to learn a new language to support women

no use of abbreviations

being more aware of body language, mood and tone of voice and how these are perceived

Diane Weir is a lead midwife at Epsom and St Helier University Hospitals NHS Trust. She joined the event at St Helier Hospital focused on maternity and neonatal care. She said: "The board game format really helped people open up and talk about the issues that matter to them - and got us all thinking.

"Discussions in our groups ranged from helping women understand the health system to the impact of technology. Participants emphasised the need to avoid making assumptions - to ensure we really listen to each other."

In total, 150 people took part in the four events. The hospital trusts own the materials and can use them in the future, however, work to evaluate the results and implement the pledges is now underway.

Related content

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Whose Shoes? Board game sparks conversations about better maternity care - South West London ICS

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Hospital maternity units are using the board game, Whose Shoes to talk about improving birth experiences across south west London.

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Key issues for the SEND service in Staffordshire 

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Key issues for the SEND service in Staffordshire 

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Sheer brilliance by Anna Geyer, New Possibilities, capturing the key themes from our 4 Whose Shoes coproduction events with Staffordshire County Council, to refresh their SEND strategy 2025

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Merry Go Round! Are you an 'older monkey'? Are you throwing poo?

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Merry Go Round! Are you an 'older monkey'? Are you throwing poo?

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Love this episode! :) Blog post by Gill Phillips, co-founder of #MatExp

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I am a big fan of the Obs Pod. It is such a wonderfully simple and yet creative idea. Florence Wilcock, a highly experienced consultant obstetrician, muses and reflects each week on different aspects of maternity care. I don't think anyone has done this before ... and certainly not in Flo's unique style.

The Obs Pod has become a phenomenal resource. I think it is time for it to be shared very widely on all the main maternity websites. Or perhaps it is too radical, too real ?

Many of the podcasts include really practical information and insights that many pregnant women, new parents and families would benefit from greatly. Other parts will appeal more to healthcare professionals or students looking at career paths - there is something for everyone.

In typical #MatExp style, Flo's many friends and followers are being drawn in to help.

I wanted to create a more visual way to search by topic and theme and enable people also to dip into Flo's many blogs and videos, so I made this new Padlet, themed in line with the key categories of the Ockenden review, a bit like a mini website. I was thinking about how best to collate the 'zesty bits', which pick out the weekly action points but was beaten to it by Deepa Santosh, leaping forward with a plan to create infographics. How amazing would that be!

That is the nature of the #MatExp community - energy draws in more of the same and people find themselves going the extra mile, innovating to amplify each other's stories.

As the creator of Whose Shoes, my interest in the Obs Pod is more to understand the world of the NHS, its behind-the-scenes ebbs and flows, the targets, the politics.

So when I saw the title of this weeks episode - 'Merry-go-round', I got excited. I thought this was going to be a trip behind the scenes, a look back-stage, so to speak. I was not disappointed. In fact I think this episode takes the podcast series to new heights. It is bold, it is real - it is a tour de force, skilfully combining the voice of experience, observing constant movement that doesn't necessarily go anywhere, with the joy and potential offered by a constant flow of fresh-faced innovators. I expected it to be challenging; I certainly didn't expect it to include older monkeys sitting in the trees throwing poo at the upstart younger monkeys below. What a brilliant analogy. 😂

Now, you simply have to listen to it, don't you? Episode 58 Merry Go Round (buzzsprout.com)
So here are my reflections on the merry-go-round episode and how it resonates with my work:

Reinventing the wheel is a time-honoured tradition, particularly in public services.

As an even older monkey than Flo, and having spent many years working in local government, the image I have regularly seen is more of a concertina. The love of endless reorganisation. Structures moving from national to regional to local and back again, several times. Departments merging and then dividing again. Playing a merry tune possibly, but achieving very little.

The image I often have in my mind about the development of Whose Shoes has Merry-go round elements, but is rather more optimistic. It looks like this:

Things go round in circles but simultaneously build.

Seeds are scattered but often seem to fall on stony ground; they lie dormant but then might be gathered up in the breeze and germinate elsewhere: a different project. Flo refers to this with regard to our 'Nobody's Patient' project. It has been frustrating to see how much support there was for our initial work but then, apart from a few rare exceptions such as the extraordinary work in Liverpool, very little effort to use the resources, even though they are now available in at about 80 NHS trusts. Obviously Covid hasn't helped any of this, but I am talking pre-Covid. It is as if it is 'Nobody's Project': consigned to the 'too difficult' box because it actually requires work between departments and organisations, rather than just sitting neatly within one sphere of command.

I have become a philosophical monkey and generally don't throw too much poo. I sometimes get ranty, but hopefully not too often because then people switch off - I think they are more likely to be listening when you are generally positive and then ... go ballistic from time to time.

Change takes time. Culture change in particular takes time. The most powerful #MatExp Whose Shoes concept is our 'lemon lightbulbs' - our belief that people come to their own realisation, they 'get' it; and then this influences their behaviour from that day onwards, not just being told something on a training course .

External things can influence to a point, certainly we can create the conditions for lemon lightbulbs to happen. But it is when people see for themselves what needs to change, and hearts and minds are engaged, that real change happens.

Impatient people like Florence, like Helen Calvert, like Joanne Minford who just grab change by the horns and run with it, are the unusual ones; they are very special leaders who drive us all. I am so proud and privileged to work with such amazing people.

In 2008, I jumped ship from my day job to create Whose Shoes. It has always been a coproduction tool, essentially the same tool as it has always been.

Flo and I talk about tipping points (the same now applies to her podcast and what will help it truly take off). I have learnt that tipping points come and go. But the underlying spiral keeps building. That is probably a more sustainable model?

Fast forward to 2021. Apparently, learning from Covid, the NHS has embraced coproduction at the highest levels. The corridors of power, no less. Coproduction is now to be the 'default way of working'. The way we do things around here. I am on the Coproduction Task and Finish group - Flo's 'Merry Go Round' podcast suggests that this is a very optimistic title, but I will try to be a well-behaved monkey and remain optimistic.

However, I do see a fundamental tension between a) wanting to predetermine the outcomes whilst getting people with lived experience to work with you to achieve them and b) genuinely listening and involving people and valuing the ideas equally at every step of the journey, which by definition might lead to a totally unforeseen outcome. It is exciting, it is scary. It takes a leap of faith. And probably more time than a Task and Finish timeframe - we'll see!

Flo includes a lovely section about her Random Coffee Trial (RCT) meeting with Andrea Gibbons and talks about the power of both formal and informal networking. Networking, for me, is the most underrated QI methodology, but it is catching on.

Things like RCTs would not have happened 10 years ago. Why, when you are so busy, would you randomly meet up with someone that you had never even heard of?

Shock! Horror! Probe! What if you meet .someone who is more senior or more junior than you - the hierarchy in tHe NHS is very strong, so it is good to see our #NoHierarchyJustPeople mantra gaining ground.

In my Whose Shoes work, I will frequently try and link hospitals and teams and ask if they are already connected? The answer can be defensive. Yes, yes they say - but in practice, it is frequently the Heads of Department who are connected. What about the rest of the team?

It is so energising to find an opposite number in another trust who is struggling with the same challenges as you. You can help each other, you might well become friends - it can be fun. Finding our shared humanity is a key theme that runs through all of our work. It cuts through perceived barriers.

I have often felt that some people in the upper echelons of the NHS love Whose Shoes until they hate it. It can be seen as opening a can of worms. It takes a level of confidence and belief to do true coproduction - to uncover the real issues and find out what people think, and then work together to do something about it. Most of the people I work with are passionate leaders; they get this and we make the magic happen together.

Flo gives a really wonderful shoutout in the podcast to my networking skills:

"Gill Phillips @WhoseShoes, who I do so much of my maternity experience work with, is a wonder at networking. she's absolutely amazing at building connections, introducing people with ideas that may work together, lending things from one area of her work to another and also networking people up and down the country. We''ve recently done a couple of workshops on Zoom on continuity of care and we have linked various different hospitals and individuals from different hospitals so they can share ideas on what their approach is and try and test out different ideas together and learn and benefit from that experience."

I genuinely love connecting people, in fact I can't stop myself. I worry that I can be a bit of a pain - I see people doing amazing things and know that they will be stronger together. I link them in my tweets and smile like a Cheshire cat when they connect, especially if they go on to meet in person. It is important. It can be life-changing.

As Flo says, I am now looking to use the 'Nobody's Patient' resources with new networks of people who are interested in improving the working relationships between maternity and neonatal care. A lot of serendipity is happening, The right people are coming forward, and it feels good. No merry-go-rounds in sight.

Flo's podcasts always end with zesty bits. Please listen to her top tips this week on how to avoid going round and round in circles.

Networking to learn and share and NOT keep re-inventing the wheel.

Listen to women and families, particularly flagging up the simple things that can so easily be changed.

Final thought: It was lovely to see the photo of Flo enjoying the merry-go-round. It felt very symbolic. Here I am as a young mum, celebrating my daughter's first birthday.
What goes around, as they say, comes around. Keep going. 😉

I am a big fan of the Obs Pod. It is such a wonderfully simple and yet creative idea. Florence Wilcock, a highly experienced consultant obstetrician, muses and reflects each week on different aspects of maternity care. I don't think anyone has done this before ... and certainly not in Flo's unique style.

The Obs Pod has become a phenomenal resource. I think it is time for it to be shared very widely on all the main maternity websites. Or perhaps it is too radical, too real ?

Many of the podcasts include really practical information and insights that many pregnant women, new parents and families would benefit from greatly. Other parts will appeal more to healthcare professionals or students looking at career paths - there is something for everyone.

In typical #MatExp style, Flo's many friends and followers are being drawn in to help.

I wanted to create a more visual way to search by topic and theme and enable people also to dip into Flo's many blogs and videos, so I made this new Padlet, themed in line with the key categories of the Ockenden review, a bit like a mini website. I was thinking about how best to collate the 'zesty bits', which pick out the weekly action points but was beaten to it by Deepa Santosh, leaping forward with a plan to create infographics. How amazing would that be!

That is the nature of the #MatExp community - energy draws in more of the same and people find themselves going the extra mile, innovating to amplify each other's stories.

As the creator of Whose Shoes, my interest in the Obs Pod is more to understand the world of the NHS, its behind-the-scenes ebbs and flows, the targets, the politics.

So when I saw the title of this weeks episode - 'Merry-go-round', I got excited. I thought this was going to be a trip behind the scenes, a look back-stage, so to speak. I was not disappointed. In fact I think this episode takes the podcast series to new heights. It is bold, it is real - it is a tour de force, skilfully combining the voice of experience, observing constant movement that doesn't necessarily go anywhere, with the joy and potential offered by a constant flow of fresh-faced innovators. I expected it to be challenging; I certainly didn't expect it to include older monkeys sitting in the trees throwing poo at the upstart younger monkeys below. What a brilliant analogy. 😂

Now, you simply have to listen to it, don't you? Episode 58 Merry Go Round (buzzsprout.com)
So here are my reflections on the merry-go-round episode and how it resonates with my work:

Reinventing the wheel is a time-honoured tradition, particularly in public services.

As an even older monkey than Flo, and having spent many years working in local government, the image I have regularly seen is more of a concertina. The love of endless reorganisation. Structures moving from national to regional to local and back again, several times. Departments merging and then dividing again. Playing a merry tune possibly, but achieving very little.

The image I often have in my mind about the development of Whose Shoes has Merry-go round elements, but is rather more optimistic. It looks like this:

Things go round in circles but simultaneously build.

Seeds are scattered but often seem to fall on stony ground; they lie dormant but then might be gathered up in the breeze and germinate elsewhere: a different project. Flo refers to this with regard to our 'Nobody's Patient' project. It has been frustrating to see how much support there was for our initial work but then, apart from a few rare exceptions such as the extraordinary work in Liverpool, very little effort to use the resources, even though they are now available in at about 80 NHS trusts. Obviously Covid hasn't helped any of this, but I am talking pre-Covid. It is as if it is 'Nobody's Project': consigned to the 'too difficult' box because it actually requires work between departments and organisations, rather than just sitting neatly within one sphere of command.

I have become a philosophical monkey and generally don't throw too much poo. I sometimes get ranty, but hopefully not too often because then people switch off - I think they are more likely to be listening when you are generally positive and then ... go ballistic from time to time.

Change takes time. Culture change in particular takes time. The most powerful #MatExp Whose Shoes concept is our 'lemon lightbulbs' - our belief that people come to their own realisation, they 'get' it; and then this influences their behaviour from that day onwards, not just being told something on a training course .

External things can influence to a point, certainly we can create the conditions for lemon lightbulbs to happen. But it is when people see for themselves what needs to change, and hearts and minds are engaged, that real change happens.

Impatient people like Florence, like Helen Calvert, like Joanne Minford who just grab change by the horns and run with it, are the unusual ones; they are very special leaders who drive us all. I am so proud and privileged to work with such amazing people.

In 2008, I jumped ship from my day job to create Whose Shoes. It has always been a coproduction tool, essentially the same tool as it has always been.

Flo and I talk about tipping points (the same now applies to her podcast and what will help it truly take off). I have learnt that tipping points come and go. But the underlying spiral keeps building. That is probably a more sustainable model?

Fast forward to 2021. Apparently, learning from Covid, the NHS has embraced coproduction at the highest levels. The corridors of power, no less. Coproduction is now to be the 'default way of working'. The way we do things around here. I am on the Coproduction Task and Finish group - Flo's 'Merry Go Round' podcast suggests that this is a very optimistic title, but I will try to be a well-behaved monkey and remain optimistic.

However, I do see a fundamental tension between a) wanting to predetermine the outcomes whilst getting people with lived experience to work with you to achieve them and b) genuinely listening and involving people and valuing the ideas equally at every step of the journey, which by definition might lead to a totally unforeseen outcome. It is exciting, it is scary. It takes a leap of faith. And probably more time than a Task and Finish timeframe - we'll see!

Flo includes a lovely section about her Random Coffee Trial (RCT) meeting with Andrea Gibbons and talks about the power of both formal and informal networking. Networking, for me, is the most underrated QI methodology, but it is catching on.

Things like RCTs would not have happened 10 years ago. Why, when you are so busy, would you randomly meet up with someone that you had never even heard of?

Shock! Horror! Probe! What if you meet .someone who is more senior or more junior than you - the hierarchy in tHe NHS is very strong, so it is good to see our #NoHierarchyJustPeople mantra gaining ground.

In my Whose Shoes work, I will frequently try and link hospitals and teams and ask if they are already connected? The answer can be defensive. Yes, yes they say - but in practice, it is frequently the Heads of Department who are connected. What about the rest of the team?

It is so energising to find an opposite number in another trust who is struggling with the same challenges as you. You can help each other, you might well become friends - it can be fun. Finding our shared humanity is a key theme that runs through all of our work. It cuts through perceived barriers.

I have often felt that some people in the upper echelons of the NHS love Whose Shoes until they hate it. It can be seen as opening a can of worms. It takes a level of confidence and belief to do true coproduction - to uncover the real issues and find out what people think, and then work together to do something about it. Most of the people I work with are passionate leaders; they get this and we make the magic happen together.

Flo gives a really wonderful shoutout in the podcast to my networking skills:

"Gill Phillips @WhoseShoes, who I do so much of my maternity experience work with, is a wonder at networking. she's absolutely amazing at building connections, introducing people with ideas that may work together, lending things from one area of her work to another and also networking people up and down the country. We''ve recently done a couple of workshops on Zoom on continuity of care and we have linked various different hospitals and individuals from different hospitals so they can share ideas on what their approach is and try and test out different ideas together and learn and benefit from that experience."

I genuinely love connecting people, in fact I can't stop myself. I worry that I can be a bit of a pain - I see people doing amazing things and know that they will be stronger together. I link them in my tweets and smile like a Cheshire cat when they connect, especially if they go on to meet in person. It is important. It can be life-changing.

As Flo says, I am now looking to use the 'Nobody's Patient' resources with new networks of people who are interested in improving the working relationships between maternity and neonatal care. A lot of serendipity is happening, The right people are coming forward, and it feels good. No merry-go-rounds in sight.

Flo's podcasts always end with zesty bits. Please listen to her top tips this week on how to avoid going round and round in circles.

Networking to learn and share and NOT keep re-inventing the wheel.

Listen to women and families, particularly flagging up the simple things that can so easily be changed.

Final thought: It was lovely to see the photo of Flo enjoying the merry-go-round. It felt very symbolic. Here I am as a young mum, celebrating my daughter's first birthday.
What goes around, as they say, comes around. Keep going. 😉

Twitter - Join the@MatExpBazaar!

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Merry Go Round - reponse to #TheObsPod Episode 58

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I am a big fan of the Obs Pod. It is such a wonderfully simple and yet creative idea. Florence Wilcock, a highly experienced consultant obstetrician, muses and reflects each week on different aspects of maternity care. I don't think anyone has done this before ... and certainly not in Flo's unique style.

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Another day of Whose Shoes? | Lyse Edwards

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Another day of Whose Shoes? magic - some amazing feedback in the lunch queue about what this approach has enabled from families ‘it’s been healing for us’ ‘I’ve seen the person behind the role’. Such a big, tricky topic made accessible. Amazing work again by Gill Phillips Yvonne Newbold MBE Anna Geyer Carrie Lewis MIoL. Dr Halit Hulusi Bernie Brown | 15 comments on LinkedIn

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Whose Shoes Poetry - Fab NHS Stuff - event in a tent!

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Whose Shoes Poetry - Fab NHS Stuff - event in a tent!

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We had a ball - Whose Shoes celebration!                                            In Stafford

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We had a ball - Whose Shoes celebration!                                            In Stafford

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Whose Shoes roadshow - event for parents 

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Whose Shoes roadshow - event for parents 

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Great to receive the feedback from parents from these. community event dash. The first in our series of #MPFTWhoseShoes #SEND Roadshow events.

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#free #mpftwhoseshoes | Three Spires Trust

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Have you already spied this #free event? Come along to St Thomas' CofE Primary Academy to see how "working together" is at the heart of their practice - working with parents, working with agencies, working with specialists, working with family support colleagues, working with health colleagues. Our inclusion team are really excited to be part of the #MPFTWhoseShoes roadshow bringing Gill Phillips game 'Whose Shoes?' to the event. A real opportunity to explore coproduction, empathy and shared goals of working together to support our children. We Were are grateful to Lyse Edwards for letting this event be part of the roadshow! Booking for education professionals is open now: https://lnkd.in/guebrVni

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💫  Leigh Kendall - thank you for #HugosLegacy 💫  

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💫  Leigh Kendall - thank you for #HugosLegacy 💫  

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Croydon Neonatal Whose Shoes? Event - report

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Croydon Neonatal Whose Shoes? Event - report

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Gill Phillips on LinkedIn: #whoseshoes #cmha #mpftwhoseshoes #childrensmentalhealth | 32 comments

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And so, it’s the end of a long, but very rewarding week. We travelled up to rural Staffordshire, where it was great to see so many young people, parents and… | 32 comments on LinkedIn

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👠👠👟👟👞👞 Thank You Gill Phillips for being such an engaging and motivational speaker; Your warm nature and kindness makes you unforgettable and has helped…

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Genuine coproduction for children with complex medical needs

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Gill Phillips, creator of the ‘Whose Shoes’ approach to coproduction was proud to team up with Dr Mary Salama, a fab paediatrician from Birmingham Children’s Hospital, to do this j

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Working with #FabObs Flo, my co-founder of #MatExp

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Working with #FabObs Flo, my co-founder of #MatExp

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Flo is putting together this great collection! :)

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A collection of recorded events I have presented at.

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Everyone should play #WhoseShoes”, says Vita 

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Everyone should play #WhoseShoes”, says Vita 

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Vita Moltedo on LinkedIn: #darzi16 #coproduction #whoseshoes #citizenfaculty #maternity #darzi16…

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It was fantastic to be one of the speakers at the #Darzi16 Core Concepts of Quality Module on #CoProduction for the third year running. Thank you to brilliant…

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MPFT Whose News -                                          Edition 12

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MPFT Whose News -                                          Edition 12

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Taking Whose Shoes to the Parents Forum - and link to all 'Whose News?' back copies for the whole #MPFTWhoseShoes project!

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10 Years of #MatExp - 2014 to 2024 – the zesty story 🍋🍋🍋

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10 Years of #MatExp - 2014 to 2024 – the zesty story 🍋🍋🍋

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The film of our #10YearsOfMatExp celebration includes some wonderful live testimonials from some of the fabulous people who have been part of our collaborative #MatExp #WhoseShoes journey. Thank you! #NoHierarchyJustPeople

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10 Years of #MatExp - 2014 to 2024 – the zesty story 🍋🍋🍋

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10 Years of #MatExp - 2014 to 2024 – the zesty story 🍋🍋🍋

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10 Years of #MatExp - 2014 to 2024 – the zesty story 🍋🍋🍋

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Here it is! The film of our #10YearsOfMatExp celebration - thank you for joining us on this incredible #MatExp #WhoseShoes journey. #NoHierarchyJustPeople

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10 Years of #MatExp - 2014 to 2024 – the zesty story 🍋🍋🍋

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#FabObs Flo talks on the Mama Academy podcast

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#FabObs Flo talks on the Mama Academy podcast

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Florence Wilcock talks about #MatExp and the #WhoseShoes work we have done and how it has inspired her to be bolder and more creative. Around 34 minutes in, she describes Gill Phillips as "like having a naughty big sister". Moi?!

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Talking #MatExp with Dr Florence Wilcock

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#MPFTWhoseShoes - Children and Young People

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#MPFTWhoseShoes - Children and Young People

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NEW: #FabObs Flo talks about #MatExp! 🍋💡🍋

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NEW: #FabObs Flo talks about #MatExp! 🍋💡🍋

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“Packed with inspiration and knowledge” 💥

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Talking #MatExp with Dr Florence Wilcock

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We’re thrilled to have the incredible Dr Florence Wilcock, Co-founder of #MatExp, on The MAMA Podcast today!
In this episode, we dive deep into the #MatExp move

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A great quote - who said this? Let me know and I'll attribute :)

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Universal healthcare - important new podcast series!

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Universal healthcare - important new podcast series!

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We have been working with @NHS_RobW @WYpartnership and @SussexHCP1 to discover how the NHS can be fair for all. This Podcast series celebrates the stories and examples where health leaders at all levels have redesigned their services so that everyone has a fair chance. https://t.co/cFK2jkCSXN
— Becky Malby (@BeckyMalby) July 1, 2024

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Great feedback via Slido for #mpftwhoseshoes @WhoseShoes pic.twitter.com/rgtvMygHB7
— Lyse Edwards 💙🌻💛 🌹 (@Lyse_e) July 15, 2024

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It was great to meet with Neil Carr and his Board at Midlands Partnership, Foundation Trust and tell the story of Whose Shoes and some of the work that we’ve been doing with the children and families team. Everyone was very engaged and it is exciting to think what the next steps might be. #MPFTWhoseShoes

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#MatExp #10YearsOfMatExp

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I came across a blog I'd written a few years ago which was supposed to be for the #MatExp website. My bad it didn't make it out of my note book, but #MatExp is 10 years old and thought it would be a good time to revisit what #NobodysPatient meant for me.

Personally I gained so much from the project, opening the doors to a wider audience, feeling that my experiences were really heard and without Gill taking the time to hear my journey I would not have had the opportunity to share my story as I have through Whose Shoes.

I now have an amazing network of support and have made some awesome friends along the way. My confidence prior to the project was at an all time low and I could not have imagined being back up sharing my passion for change for those of us who have experienced losses in the 2nd Trimester of pregnancy.

In sharing my journey through #NobodysPatient I was overwhelmed by the compassion shown me and the determination of people to ensure others do not receive the extremely poor care I received.

It was a privilege to challenge the thinking and assumptions of HCP's in the language they used both verbally and non-verbally to bring about change.

Facilitating the focus group in Birmingham was an honour with a group of parents who had experienced second trimester losses. The journeys were heartbreaking, however the strength and grit from the parents was palpable. Some had never spoken of their losses with others who had experienced second trimester losses before. The way the group listened and respected each others space in sharing the richness of their conversations which Gill was noting and Anna was capturing with her amazing graphic skills.

To then facilitate groups at Whose Shoes events which used our experiences was really powerful, listening to the groups share and discuss each scenario and pledge to be the difference was heartwarming.

There was a cost to sharing and revisiting my journey, sitting through other people's presentations whilst waiting to present was at times emotionally draining and difficult to process, however I knew I had the #MatExp gang behind me ensuring I was looking after myself.

My hope is that the scenarios sourced for #NobodysPatient will reach more people, enabling open dialogue and collaborative working at all levels. That #NobodysPatient becomes #MyPatient and no one falls through the gaps, not being clinical outcomes or labels. Recognising we are parents going through an enormously difficult and emotional time where what we need is very simplistic and doesn't cost - care, compassion and listened to.

Since I wrote this things have changed significantly in the Pregnancy/Baby Loss world with many initiatives hearing and spreading the word of the bereaved parent. However it's not totally fixed and more needs to be done, so my hope is that #NobodysPatient Whose Shoes will continue to make a difference.

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I came across a blog I’d written a few years ago which was supposed to be for the #MatExp website. My bad it didn’t make it out of my note…

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Policy wonks, woken from your slumbers … 😱 💤 

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Policy wonks, woken from your slumbers … 😱 💤 

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I remember being invited to speak at #NHSConfedExpo or its earlier equivalent by fab @NHS_RobW.

I opened with a poem.

They were all a bit 😳😳😳😳😳😳

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Whose Shoes being used powerfully in The Voice Project in Staffordshire

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Whose Shoes being used powerfully in The Voice Project in Staffordshire

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https://www.linkedin.com/posts/the-voice-project-at-staffordshire-county-council-1a80b8307_to-kick-off-mental-health-awareness-week-activity-7197156130135977984-PK7Y?utm_source=share&utm_medium=member_ios

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Central to our work and thinking with children and young people

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Central to our work and thinking with children and young people

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Phew! Lovely to spend time with my long-term friend Anna Geyer, our wonderful visual artist. 4 workshops in 4 weeks.

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Latest news - Maternity and Neonatal Road Trip - South West London! May 2024

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Latest news - Maternity and Neonatal Road Trip - South West London! May 2024

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Gill and Anna - 10 Years of MatExp Road Trip.JPEG

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The Voice Project using Whose Shoes powerfully in Staffordshire

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The Voice Project using Whose Shoes powerfully in Staffordshire

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"A fun and innovative approach, which help to improve the mental health offer across the county"

AND ""- Amy Duddy, The Voice Project, Staffordshire

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To kick off mental health awareness week on Monday, our Children in Care Council and Corporate Parenting Panel Members played the 'Whose Shoes' CYP Mental Health Game. This is a consultation and participation game created by Gill Phillips and promoted by Midlands Partnership Foundation Trust around mental health. Professionals, parents, carers, young people and people with lived experience of using mental services are invited to walk in the shoes of others using this fun and innovative approach, which help to improve the mental health offer across the county.

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The Voice Project at Staffordshire County Council on LinkedIn: To kick off mental health awareness week on Monday, our Children in Care...

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To kick off mental health awareness week on Monday, our Children in Care Council and Corporate Parenting Panel Members played the 'Whose Shoes' CYP Mental...

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Latest News - Great to see Whose Shoes being used with Internationally Educated and NQ midwives in Poole! May 2024

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Latest News - Great to see Whose Shoes being used with Internationally Educated and NQ midwives in Poole! May 2024

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Jillian Ireland on X: "Great day supporting our Internationally Educated and NQ midwives to support patients & families as well as we can. Whose Shoes one element of the day" #TeamUHD

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Jillian Ireland international midwives 1

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A Mexican wave in SW London! #10YearsOfMatExp 💜

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A Mexican wave in SW London! #10YearsOfMatExp 💜

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[Video] Florence Wilcock on LinkedIn: #matexp #lithotomychallenge #10yearsofmatexp #maternity #pregnancy #nhs

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Such a busy week running a #matexp Whose Shoes workshop Gill Phillips Anna Geyer at St George's hospital then #lithotomychallenge at Kingston Hospital NHS...

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Original maternity project with St George's London

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Original maternity project with St George's London

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St George's University Hospitals NHS Foundation Trust

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At the end of September staff from the Neonatal Unit (NNU), Intensive Therapy Unit (ITU), Theatres and Maternity worked with patients to successfully explore ways to improve patient experience, using an innovative workshop approach - 'Whose Shoes?'

The aim of the workshop is to partner with seldom heard women and families to share perspective through the use of an engaging board game.

St George's was recently selected as the first tertiary Maternity pilot site for the Nobody's Patient Project. The project is one of three to receive funding as part of NHS England's #MatExpChallenge Fund in response to the National Maternity Review and other service reviews.

The concepts captured at the Whose Shoes event are shared through design and attendees agree a set of pledges that support change and drive innovation. The workshop and pilot focused on three specific groups of patients: mothers who lose their babies during pregnancy (mid-trimester loss), babies who are the smallest and sickest babies including those that are born prematurely and cared for on the NNU, and mothers who require critical care treatment on the High Dependency Unit.

Several service users attended including the parents of a baby who is still on NNU. Leigh whose son Hugo was born at St George's in 2014 also attended. Leigh's pregnancy was complicated by severe preeclampsia and HELLP syndrome. Everything possible clinically was done to save Leigh's life and to give Hugo the best possible chance. Sadly, Hugo died when he was 35 days old. Leigh's experiences of being a patient with an unwell baby assisted with developing the workshop and pledges.

Sue Hendy, Director of Midwifery, said: "The Whose Shoes concept is a valuable way of understanding the patient and carers experience and also that of staff. It enables services to develop practical, deliverable changes that really enhance patient experience such as enable women in ITU/HDU to have face time during neonatal ward rounds. Staff satisfaction is also improved with the knowledge that they are providing responsive, compassionate care."

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Improving maternity experience through Whose Shoes? #MatExp - St George's University Hospitals NHS Foundation Trust

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At the end of September staff from the Neonatal Unit (NNU), Intensive Therapy Unit (ITU), Theatres and Maternity worked with patients to successfully explore ways to improve patient experience, using an innovative workshop approach - 'Whose Shoes?' The aim of the workshop is to partner with seldom heard women and families to share perspective through the use of an engaging board game.

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Enjoying a 'wellbeing prescription'💜 A SHORT SUBTITLE: by Gill Phillips on @stellerstories

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Enjoying a 'wellbeing prescription'💜 A SHORT SUBTITLE: by Gill Phillips on @stellerstories

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Share Your World: Share and discover great experiences from cool places!

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'In their shoes' experiential film, bringing alive Whose Shoes maternity scenarios

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'In their shoes' experiential film, bringing alive Whose Shoes maternity scenarios

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Improving experience across NHS maternity services

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'Nobody's Patient' in maternity - Edge talks

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'Nobody's Patient' in maternity - Edge talks

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EdgeTalks APRIL 2017 NOBODY’S PATIENT IMPROVING CARE AND EXPERIENCE IN MATERNITY SERVICES 20170407 0

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MPFT Whose News - Edition 9 - CYP mental health

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MPFT Whose News - Edition 9 - CYP mental health

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IHSCM 'Special Interest Group' session, Children and Young People 

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IHSCM 'Special Interest Group' session, Children and Young People 

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Whose Shoes  – Coproduction to improve services for Children and Young People

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Do you want to understand the context for real change? And have record that documents those stories? A record that is developed live in the room. One that demonstrates you have listened and validates people's contributions. It's quite simple really... Gill Phillips Leanne Howlett Florence Wilcock Apexa Patel Haley Cocker#visualminutes #livescribe #visualpractitioner #visualpractice #whoseshoes #MatExp #10YearsOfMatExp

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Do you want to understand the context for real change? And have record that documents those stories? A record that is developed live in the room. One that...

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Nottingham Whose Shoes? - 'Inclusive Maternity Voices' event

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Nottingham Whose Shoes? - 'Inclusive Maternity Voices' event

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Wonderful to work with the passionate maternity team in Nottingham - gleaning every ounce of learning from this authentic feedback

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Nottingham Whose Shoes? -  'Inclusive Maternity Voices' event

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Children and Young People's mental health MATTERS!

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Children and Young People's mental health MATTERS!

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Children and Young People's Mental Health Matters!

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It was wonderful to meet Molly and all the passionate people making a difference in Staffordshire

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It was wonderful to meet Molly and all the passionate people making a difference in Staffordshire

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At last! A photo with powerhouse duo paediatric consultants doing wonderful coproduction work with children and young people in Birmingham (Mary Salama with the pink hat) and London (Guddi Singh - very pink!) 

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Birmingham Children’s Hospital, listening to children and young people’s views on the future of health care. 💥

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@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean And, as you can see from the comments on LinkedIn, this work has already reached and hugely impressed @LindaSoars and her colleagues at @nswaci in Sydney,  Australia. 🇦🇺 

It would be great if the young people got to hear this!  Thank you, Linda! 😘

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@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean And, as you can see from the comments on LinkedIn, this work has already reached and hugely impressed @LindaSoars and her colleagues at @nswaci in Sydney,  Australia. 🇦🇺 

It would be great if the young people got to hear this!  Thank you, Linda! 😘 https://t.co/cKO62b4WfT

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@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean A truly fabulous day! I’m still buzzing – and I just sat in the audience!
Wonderful to see the young people ‘giving it some’, reporting on their findings and grilling the expert panel. 
I’ve put some thoughts on LinkedIn – I hope you can see them here. 😍
https://t.co/Rv6tuX5KhN

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Such a privilege to be invited along today to Birmingham Children’s Hospital to hear first hand about the fabulous Canal and Powering Up projects. A room full…

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And, as you can see from the comments on LinkedIn, this work has already reached and hugely impressed @LindaSoars and her colleagues at @nswaci in Sydney, Australia. 🇦🇺

It would be great if the young people got to hear this! Thank you, Linda! 😘 pic.twitter.com/cKO62b4WfT
— Gill Phillips (@WhoseShoes) March 16, 2024

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@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean And, as you can see from the comments on LinkedIn, this work has already reached and hugely impressed @LindaSoars and her colleagues at @nswaci in Sydney,  Australia. 🇦🇺 

It would be great if the young people got to hear this!  Thank you, Linda! 😘 https://t.co/cKO62b4WfT

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Such a privilege to be invited along today to Birmingham Children’s Hospital to hear first hand about the fabulous Canal and Powering Up projects. A room full…

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@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean A truly fabulous day! I’m still buzzing – and I just sat in the audience!
Wonderful to see the young people ‘giving it some’, reporting on their findings and grilling the expert panel. 
I’ve put some thoughts on LinkedIn – I hope you can see them here. 😍
https://t.co/Rv6tuX5KhN

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@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean And, as you can see from the comments on LinkedIn, this work has already reached and hugely impressed @LindaSoars and her colleagues at @nswaci in Sydney,  Australia. 🇦🇺 

It would be great if the young people got to hear this!  Thank you, Linda! 😘 https://t.co/cKO62b4WfT

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@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean And, as you can see from the comments on LinkedIn, this work has already reached and hugely impressed @LindaSoars and her colleagues at @nswaci in Sydney,  Australia. 🇦🇺 

It would be great if the young people got to hear this!  Thank you, Linda! 😘

# data[].attributes.attachment_link.metadata.attachment_props.referenced_tweets[].entities.urls[].description
Such a privilege to be invited along today to Birmingham Children’s Hospital to hear first hand about the fabulous Canal and Powering Up projects. A room full…

# data[].attributes.attachment_link.metadata.attachment_props.referenced_tweets[].text
@whosalama @BWC_MattB @DrGuddiSingh @MarionGibbon @amymaclean A truly fabulous day! I’m still buzzing – and I just sat in the audience!
Wonderful to see the young people ‘giving it some’, reporting on their findings and grilling the expert panel. 
I’ve put some thoughts on LinkedIn – I hope you can see them here. 😍
https://t.co/Rv6tuX5KhN

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January 2024 - Birmingham and Solihull LMNS

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January 2024 - Birmingham and Solihull LMNS

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Have you ever wondered how #WhoseShoes pledges work? It is wonderful to see people growing in confidence and passionate to share them with others in the room, then connect together for positive change. Our new film shows this process in action.

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Whose Shoes? - Your Voice Matters - Birmingham and Solihull LMNS

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Huge thanks to our friends at fab NHS staff who collect some of the evidence from our work and what difference it makes!

#MatExp evidence https://fabnhsstuff.net/fab-stuff/what-have-the-romans-ever-done-for-us-matexp

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What have the Romans ever done for us?

Check out this share about #MatExp

https://t.co/ijwscWn5jR

#MatExp  @RoyLilley @WhoseShoes

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WHAT HAVE THE ROMANS EVER DONE FOR US? – #MATEXP | Fab NHS Stuff

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In this great summary blog you can find out exactly what 'the Romans" aka #MatExp have been the catalysts that has enabled people to come together and realise that individually we

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What have the Romans ever done for us?

Check out this share about #MatExp

https://t.co/ijwscWn5jR

#MatExp  @RoyLilley @WhoseShoes https://t.co/hadU3ttsvU

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Can you believe it?
Florence Wilcock, A wonderful person-centred consultant obstetrician) and I started working together and cofounded #MatExp back in 2014. It has been a key part of quality improvement in over 80 NHS trusts (and internationally!)

And this year, 2024, we are celebrating!
In true #MatExp style, we are working out what we are doing as we go. 🍋🍋🍋
We are showcasing *something* each month and have  started the  year with a big maternity event in Birmingham for January, and now in February, we are showcasing #FabObs Flo’s world famous lithotomy challenge! Watch this space and join us to share the good stuff!

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Can you believe it?
Florence Wilcock, A wonderful person-centred consultant obstetrician) and I started working together and cofounded #MatExp back in 2014. It has been a key part of quality improvement in over 80 NHS trusts (and internationally!)

And this year, 2024, we are celebrating!
In true #MatExp style, we are working out what we are doing as we go. 🍋🍋🍋
We are showcasing *something* each month and have  started the  year with a big maternity event in Birmingham for January, and now in February, we are showcasing #FabObs Flo’s world famous lithotomy challenge! Watch this space and join us to share the good stuff!

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Birmingham, Jan 2024. Great to see people enjoying our #MatExp #WhoseShoes events as we begin our #10YearsOfMatExp celebrations and continuing drive for positive change in maternity care