# data[].attributes.headline
Use plain understandable language with all. 

# data[].attributes.subject
Use plain understandable language with all. 

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What stood out was the piece about viewing our work through a customer service lens.

# data[].attributes.subject
What stood out was the piece about viewing our work through a customer service lens.

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It felt positive, not the shame and blame we often feel

# data[].attributes.subject
It felt positive, not the shame and blame we often feel

# data[].attributes.headline
Building on what we have already started.

# data[].attributes.subject
Building on what we have already started.

# data[].attributes.headline
Treat others the way you want to be treated

# data[].attributes.subject
Treat others the way you want to be treated

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Very positive message, treat yourself, others and especially our students with great respect

# data[].attributes.subject
Very positive message, treat yourself, others and especially our students with great respect

# data[].attributes.headline
Our leaders are going to celebrate our successes with us.

# data[].attributes.subject
Our leaders are going to celebrate our successes with us.

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We have a direct affect on how our year goes.

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We have a direct affect on how our year goes.

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No preconceptions about others based on race

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No preconceptions about others based on race

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Look through the lens of customer service

# data[].attributes.subject
Look through the lens of customer service

# data[].attributes.headline
Being positive with everyone and encouraging words. No gender bias-

# data[].attributes.subject
Being positive with everyone and encouraging words. No gender bias-