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I remit money overseas frequently so the FX calculator on the app makes it easier for me to find out the SGD equivalent and I don't have to google it. It's all in one app so very convenient.

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I like that the web home page is easier to use now. I couldn't understand what is all these interest rates for stash account or one account. Now, I can just go to savings or currents according to the accounts I have and it is big and clear so more attractive.

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A simpler design like this is more suitable for frequent users. More can be found on the website anyway.

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I like that the sign out button is clearly shown. It is easier for me to click.

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The new website makes it easier for me to understand which accounts are current and which accounts are savings. So I can find out related things to the different types like cheque related matters for current.

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The functions are easier to understand. I can search for things in app easily now.

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I don't like the new layout that much because the pay or transfer all those are not arranged nicely.

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I want 24/7 online chat.

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Finally, a back arrow key. Much needed.

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How can I see the process of my credit card applications? They are very important to me. The credit card applications take long and I have gotten rejected without being told why, it would be good to see which stage my application is at.

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I want to access my frequent payees easily.

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Improves efficiency. Website easier to use.

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Can go back to other functions easily instead of having to go back to home page all the time.

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Search key is very useful to find information easily.

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Back arrow key makes it more convenient to use.

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On the app, balance is not shown after a transfer/ payment, need to go back to check.

I have a habit of checking my balance again after making payment to ensure that I ave done it correctly so if the balance is shown after, it would be nice.

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The website is more straightforward so easier to use.

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Not optimized for iPhone X users. Thumbprint sign in does not cater to all. Facial recognition could be added.

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Not much changes.

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Good that FX can be calculated easily