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Idea #8: Able to order food with the foodcourt the day or week before

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Idea #8: Able to order food with the foodcourt the day or week before

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Idea #10: Have food that is readily availiable and pre-packed on the day itself 

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Idea #10: Have food that is readily availiable and pre-packed on the day itself 

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Idea #7: Estimation of the waiting time of every stall in the foodcourt

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Idea #7: Estimation of the waiting time of every stall in the foodcourt

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Idea #9: A collection point under every school block

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Idea #9: A collection point under every school block

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Idea #4: Self-service Ordering Phone Application

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Idea #4: Self-service Ordering Phone Application

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Idea #1: Self-service Kiosk in the foodcourt

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Idea #1: Self-service Kiosk in the foodcourt

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Shawn needs to have the application as he always forget to withdraw cash. With this, he can make cashless payment easily.

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Shawn wants to have the application as he always have a hard time finding a table during break.

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Shawn needs this application because he wants to save time queueing for his food during lunch breaks especially when the foodcourt is crowded.

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Shawn would like to have a food application installed because he wants to rest more during their break time.

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Shawn wants to have a food application because he do not want to join the long queues when purchasing her food.

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Name: Shawn Tan Jin Chuan
Age: 18
Gender: Male
Needs: To purchase and consume the food within the break time
Goals: Have a simple and efficient way to purchase and consume food for NP students
Aspirations: Increase efficiency and convenience

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Is it troublesome to withdraw in school as there is only one ATM machine in the whole NP?

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Is it troublesome to withdraw in school as there is only one ATM machine in the whole NP?

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Student A: Yes
Student B: Yes
Student C: No

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What do you do if you can't find a seat during peak hours? 

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What do you do if you can't find a seat during peak hours? 

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Student A: Wait for a seat to be available or go to the next nearest food court
Student B: Take the food away to another available place in NP to eat
Student C: Missing my lunch
Student D: Eat outside school when the lunch break is long

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How long do you usually take to travel to your class?

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How long do you usually take to travel to your class?

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Student A: 10 minutes from the entrance to my lecture hall
Student B: 5mins from entrance to classroom

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Student A: Not enough ATMs in school
Student B: Walking very far to reach class
Student C: Not having enough time to eat because of the crowd during peak hours

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How long do you take to buy your food during peak hours?

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How long do you take to buy your food during peak hours?

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Student A: 15-20 mins
Student B: 25mins
Student C: 10-15mins

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Queues are too long in the food court. Student have trouble purchasing and consuming their food within their break time.
Students in NP should have a simple and efficient way to purchase their meal.