# data[].attributes.body
3 staff each shift

3 shift per day

# data[].attributes.headline
Return all the cash back to the cash recycling machine

# data[].attributes.subject
Return all the cash back to the cash recycling machine

# data[].attributes.body
A paper receipt will be printed out

# data[].attributes.body
This paper receipt cannot be digitalized!

Accounts required the paper copy

# data[].attributes.headline
Staff will close their counter by printing all the closing shift documents from Opera & POS

# data[].attributes.subject
Staff will close their counter by printing all the closing shift documents from Opera & POS

# data[].attributes.body
Opera:

1. Invoice

2. Rebates (required signature from both staff who did the rebate and the manager on duty)

3. Journal report (The history of actions from the staff's Opera account)

4. Upsell + Registration card with guest signature

POS:

1. Detailed

2. Summary

3. Settlement

# data[].attributes.headline
Make sure all the transactions tallies  

# data[].attributes.subject
Make sure all the transactions tallies  

# data[].attributes.body
managers may not be free to check and sign documents

# data[].attributes.body
This will generate a lot of paper for each staff

# data[].attributes.body
Each staff will need to spend around 15-30 minutes.

# data[].attributes.headline
Staff to get manager on duty to check & sign their paper work

# data[].attributes.subject
Staff to get manager on duty to check & sign their paper work

# data[].attributes.headline
Staff to submit all the paperwork into a secured box in the back office.

# data[].attributes.subject
Staff to submit all the paperwork into a secured box in the back office.

# data[].attributes.body
Night audit will also be submitted after it has been generated and printed.

# data[].attributes.headline
Accounts will collect everything the next morning

# data[].attributes.subject
Accounts will collect everything the next morning

# data[].attributes.body
There will be a lot of paperwork generated from night audit based on the SOP that we have received.

# data[].attributes.body
3 Staff each shift

3 shift per day

# data[].attributes.headline
Return all the cash back to the cash recycling machine

# data[].attributes.subject
Return all the cash back to the cash recycling machine

# data[].attributes.body
A paper receipt will be printed out

# data[].attributes.headline
Staff will close their counter by submitting all the closing shift documents onto the updated FIAT 2.0 system & print the receipt from POS then scan it

# data[].attributes.subject
Staff will close their counter by submitting all the closing shift documents onto the updated FIAT 2.0 system & print the receipt from POS then scan it

# data[].attributes.body
Staff will submit all of the reports onto FIAT 2.0 according to the respective folders.

They will also need to print and scan the paper receipt from the POS machine, then upload the scanned version onto FIAT 2.0 as well. (The paper receipt will still be submitted to Accounts as it is required.)

There will be a drawer system in the back office which all of the FO team's names. They will be able to drop their paper receipts into their own respective folders.

*(In the event FIAT 2.0 is down and it cannot be restored within a short period of time, the paper drawer system will still be used for the staff to drop the closing shift documents, staff will need to print it out)

# data[].attributes.headline
FIAT will scan the submitted documents and tally it

# data[].attributes.subject
FIAT will scan the submitted documents and tally it

# data[].attributes.body
As mentioned, all the paper receipts will be scanned then uploaded to FIAT 2.0

If the documents/amounts do not tally, the staff will not be able to submit it. (FIAT 2.0 will point out the parts which do not tally) Only then they will need to go through their documents and adjust accordingly.

# data[].attributes.headline
Staff to get the manager on duty's e-signature/approval. 

# data[].attributes.subject
Staff to get the manager on duty's e-signature/approval. 

# data[].attributes.body
Although the manager on duty may not be free, to approve the submission/ provide the e-signature there will be a notification sent to the duty phone, letting the manager know. (FIAT 2.0 will be linked to duty phone)

In the event the manager on duty does not revert back to the staff within 5 minutes, it will be passed on to the next manger which can approve it. (e.g. FOM-->AFOM-->DMs-->Assistant managers)

# data[].attributes.headline
Submit night audit documents onto FIAT 2.0

# data[].attributes.subject
Submit night audit documents onto FIAT 2.0

# data[].attributes.headline
Accounts will collect the paper receipts the next morning

# data[].attributes.subject
Accounts will collect the paper receipts the next morning

# data[].attributes.body
All the FO staff will have access to FIAT 2.0 which can only be opened using the hotel's computers

Then the staff will log into FIAT 2.0 via their Opera code and password.

Different positions will have different access to FIAT 2.0

(A associate will only be able to submit his/her own paperwork, a manager will be able to open and edit those under him/her and have further access to a bigger part of the system and submit the documents required.)