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Director of Emergency Department

Responsibilities: Manages the emergency department, ensuring quick, effective care in urgent situations. They manage staff, emergency protocols, and patient flow.

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CEO (Chief Executive Officer) – Leads the organization, sets strategy, and ensures financial stability.

CMO (Chief Medical Officer) – Oversees medical staff, patient care, and clinical policies.

CNO (Chief Nursing Officer) – Manages nursing staff, patient safety, and care quality.

CFO (Chief Financial Officer) – Handles budgeting, finances, and cost control.

COO (Chief Operating Officer) – Oversees daily operations and hospital logistics.

CIO (Chief Information Officer) – Manages healthcare IT, digital records, and cybersecurity.

CHRO (Chief HR Officer) – Leads hiring, staff well-being, and employee policies.

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Handle budgets, staffing, and paperwork to keep the hospital running efficiently.

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Middle managers play key roles in hospitals as the bridge between senior leaders and frontline staff. Yet relatively little research has focused on their role in implementing new practices.

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The main top management roles are C-suite executives, such as chief medical officers, chief financial officers, and executive directors

CEO is responsible for overall company strategy, vision, and decision-making.

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Patient Experience & Compliance Roles

Quality Assurance / Risk Management Manager – Ensures hospital compliance with safety and healthcare regulations.

Patient Services / Customer Experience Manager – Manages patient feedback, satisfaction, and service improvement.

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Director of Pharmacy:

Manages medication distribution, ensures regulatory compliance, and oversees pharmacists.

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Surgical Nurse Manager (Surgery)
Manages the nursing staff within the surgery department, coordinates surgeries, and ensures patient safety and comfort.

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Pharmacy Supervisor
Manages pharmacy staff, ensures that medications are dispensed correctly, and oversees medication safety protocols.

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clinical supervisor- oversees medical teams, ensures compliance with hospital policies

reports to- department director

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That oversee departments and improve workflow.

Examples: Nurse Managers, Department Heads, Clinical Supervisors

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Radiology Supervisor-Ensures proper imaging procedures and equipment functionality.

Reports to-Director of Radiology

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Clinical Unit Managers (e.g., Surgery, Emergency, ICU)

Responsibilities: Manage a specific clinical unit, such as the ICU, surgery, emergency department, or pediatric care.

Key Duties:

Overseeing patient care activities within the unit.

Managing clinical staff (doctors, nurses, technicians).

Scheduling and staffing for the unit.

Ensuring compliance with health regulations and hospital policies.

Handling patient safety concerns.

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HR Manager

Responsibilities: Manages recruitment, onboarding, and employee performance reviews for hospital staff.

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IT Manager-Manages hospital IT systems, cybersecurity, and records.

Reports to-IT Director

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Facilities Supervisor
Oversees maintenance personnel, ensures cleanliness and safety of the hospital’s physical environment, and coordinates facility repairs and upgrades.

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Manages pediatric care and related staff.