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When: 15th of July 2026

Time: 9:30am – 4pm

Where: Chapel Hill youth centre, Chapel Hill Road, Braintree CM7 3QZ

Content: This qualification is for anyone wishing to work or volunteer in a catering, food manufacturing or retail setting. An asset to anyone looking for work in:

•cafes, pubs, hotels, restaurants

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•hospitals, care homes and schools and nurseries

Entry requirements: Aged 16-18 and Not in Education Employment or training.

To refer please email, Nicola.Childs@essex.gov.uk

Spaces are limited.

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When: 1st July 2026

Time: 9:30am – 4:30pm

Where: Chapel Hill youth centre, Chapel Hill Road, Braintree CM7 3QZ

Content: This Level 3 qualification will teach you how to provide first aid to someone who is injured or becomes ill while at work. It will give you the skills and confidence to respond to a wide range of first aid emergencies. You will develop practical skills to help someone who is: unresponsive and not breathing, including CPR and how to use an AED, having a seizure, choking, bleeding heavily or suffering from shock or burns.

Entry requirements: Aged 16-18 and Not in Education Employment or training.

To refer please email, Nicola.Childs@essex.gov.uk

Spaces are limited.

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BECAUSE OPPORTUNITIES ARE ENDLESS
Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you - join us as a Retail Assistant.

Because you matter
People are at the heart of what we do, so it's essential that we provide you with the right environment for you to perform at your best. We offer benefits that put YOU first.

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Support: Explore our wellbeing initiatives and employee assistance programmes.

Holiday: Enjoy generous holidays, based on your hours.

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What you'll do
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Receiving, unpacking, and checking off new deliveries. Getting our products our onto the sales floor making sure they are correctly priced - all while making sure everything meets our high standards.

What you'll bring
We love to delight our customers with amazing in-store experiences and that starts with you! Here's what you'll need:

You're passionate about people and creating an amazing experience.

You're honest, a strong communicator who can also listen, share ideas and get involved where needed.

You're organised and have excellent attention to detail.

You're a team player with high levels of motivation, a positive attitude and a willingness to learn.

You're interested in fashion and the latest styles and trends.

Excited? Great!
THIS IS RETAIL OUR WAY! APPLY NOW!
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at[email protected].

#LI-DNI

REQ ID: JR-7527

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Seeking a highly organised, proactive Apprentice PA & Events Coordinator to support senior leadership and the delivery of Synonymous Sport’s growing events portfolio.

Closing Date: 17/04/26

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SYNONYMOUS LIMITED

Chelmsford (CM2 0RG)

Posted on 27 March 2026

Summary

Synonymous Sport was founded in early 2022 with a clear mission: to elevate brands through sports sponsorships.
We are building a motivated, ambitious team within a supportive, fast-paced agency environment where learning, development and progression are actively encouraged.

Work

Most of your apprenticeship is spent working. You'll learn on the job by getting hands-on experience.

What you'll do at work

Role Background
We are seeking a highly organised, proactive Apprentice PA & Events Coordinator to support senior leadership and the delivery of Synonymous Sport's growing events portfolio.

This is a development role with structured training, clear management and direct exposure to leadership. The role sits within the Support & Growth function of the business and exists to:

Protect and free up Founder time

Improve internal organisation and execution rhythm

Ensure professional, well-coordinated event delivery
Support smooth day-to-day operations

Founder and the event's support is the priority focus of the role.

Role Purpose
The purpose of this role is to:

Provide structured support to the Founder (primary priority)

Support the Head of Operations (Integrator) with internal coordination

Coordinate the administration and logistics of Synonymous Sport events

You will report directly to the Head of Operations (Integrator), who will manage priorities, workload and development. This ensures clear direction, appropriate scope and strong mentorship, while maintaining close collaboration with the Founder and wider Senior Leadership Team.

Headline Responsibilities
Founder Support (Primary Focus)

Coordinate the Founder's diary, including meeting scheduling and travel coordination

Assist with structured inbox management, identifying priority communications

Maintain and track the Founder's tasks, ensuring deadlines and follow-ups are monitored

Prepare meeting agendas, notes and follow-up actions

Attend selected meetings to take accurate minutes and record agreed actions

Ensure actions are assigned, recorded and followed up on

Anticipate scheduling, travel and preparation needs to maximise efficiency

Support structured problem-solving tasks by gathering information, preparing summaries and escalating where needed

Provide professional administrative support relating to the Founder's agreed business and external interests, with clearly defined boundaries

Management of Synonymous Sport Hospitality and Ticketing
Events Coordination & Administration (Secondary Focus)

Support planning and administration of all Synonymous Sport events

Maintain guest lists, ticket allocations and attendance records

Assist with supplier coordination and documentation

Support the planning and coordination of Private Round Table events

Help coordinate quarterly internal team events

Assist with post-event follow-ups and reporting

Head of Operations & Internal Coordination

Support internal meeting scheduling and action tracking

Maintain task trackers and documentation (Asana, Capsule CRM etc.)

Assist with reporting coordination (event sales, pipeline updates etc.)

Help ensure information is organised, accurate and up to date
Support internal meeting rhythm (preparation, note-taking, follow-up)

Office & Administrative Support

Manage office stationery and basic supplies

Maintain organised digital filing and documentation systems

Support practical business-related tasks and logistics as required (e.g. venue visits, supplier collections, document handling, operational materials)

Support ad hoc administrative tasks where capacity allows

Where you'll work

Bellefield House
104 New London Road
Chelmsford
CM2 0RG

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

Training provider

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administration Level 3 Standard

Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.

Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:

Information Technology

Record Document Production

Stakeholders and Stakeholder Management

Policies

Business Fundamentals

Planning and Organisation

Relevant Regulation

Processes

Effective Project Management

Managing Performance

For a full overview of the business administrator standard, please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/

Requirements

Essential qualifications

GCSE in:

English (grade 4)

Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Initiative

About this employer

Synonymous Sport was founded in early 2022 with a clear mission: to elevate brands through sports sponsorships.
We are building a motivated, ambitious team within a supportive, fast-paced agency environment where learning, development and progression are actively encouraged.

https://www.synonymoussport.com/ (opens in new tab)

Company benefits

* Access to tickets and hospitality for top sporting events
* Company pension
* Commission/bonus structure relating to agreed objectives

After this apprenticeship

Potential for full-time employment upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

The reference code for this apprenticeship is VAC2000023731.

Apply now

Closes in 18 days (Friday 17 April 2026)

After signing in, you'll apply for this apprenticeship on the company's website.

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Are you ready to take your first step into the world of banking and finance this Easter Break? Whether you're considering apprenticeships, work experience, internships or graduate schemes—this session is your launchpad.

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Overview

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Job Introduction

A Subway® Sandwich Artist ™ is the face of our Franchisees' stores. As well as preparing and serving delicious Subway® sandwiches you will meet and greet guests and deliver exceptional customer service.
You'll be the reason customers keep coming back!
Working as a Sandwich Artist ™ in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchisees are proud of their hard working staff and are able to offer fantastic career path opportunities to truly develop a career into supervisory and managerial roles.

Main Responsibilities

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Work as a team member

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The Ideal Candidate

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wide range of other courses.

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Welcome to KEITS - One of the country's premier private training providers specialising in apprenticeships and training courses.

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We've introduced a new way to find and apply for an apprenticeship in England.

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Find full or part-time jobs in England, Scotland and Wales.

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What types of interview are there?

A lot of interviews take place in-person, where you get to meet the people you could work with. Some interviews are one-to-one, and in panel interviews or group interviews you might get to meet several people in the company. Whatever happens, it should be a friendly atmosphere.

Why are job interviews important?

Interviews help employers see if you're a good fit for the job. It works both ways, because interviews are also your chance to see if you like the work environment and decide if the job is a good fit for you.

Phone interviews

Phone interviews can be a quick route into a job. They may phone you and offer you a job straight after the call! You can also get a phone interview that leads to a face-to-face interview.
How to list phone skills on a CV

What are your personal strengths? What life skills do you have? As a young adult you have lots to offer, but you haven't had time to build up much experience yet. Employers will understand this if you are going for your first job, apprenticeship, or an early career opportunity. They will ask you interview questions that help you show your strengths. These questions are designed to help you show how you approach life. If you are keen to learn, motivated to try your best, and organised in terms of your timekeeping, these are all great strengths that employers are looking for.

Interview tips for showing your strengths

These types of interview questions focus on your practical skills, and what experience you have of doing specific tasks. As a young adult, you would not typically be asked this type of question in interviews as often, because you still need time to build up your experience and practical skills.

If you are e.g. going for a digital marketing role, then if the employer asks you what marketing software you have used, this is a competency question. Perhaps you can answer that you have used Hootsuite and Mailchimp, or that you know how to schedule social posts on different platforms like Twitter and Instagram.

Research the employer.

What is their mission? How could you help with that? What appeals to you about how they work and what they do?

Do a practice interview at home.

If you're a student, you may have access to a careers guidance service where you can run practice interviews with a member of staff. Otherwise you can always friends or family to act as the interviewer and do a practice interview with you.

Treat a practice interview as close to the real thing as you can. Afterwards, ask for some feedback. Were your answers clear and specific? Did you speak clearly and confidently? How was your body language? Did you ask good questions? Did you give full answers?

Decide what questions you'll ask.

Have two or three ready for the end of the interview. They should make you look like you care about the company and your role in it, and focus less on what the company can do for you. In other words, don't ask about salary, holidays and perks. Instead, ask what a working day looks like, how your training might work, or what previous people in your position have gone on to do next.

The night before:

Prepare your interview clothes in advance so you don't have to choose what to wear on the day. Look and feel groomed and clean. Gather everything you need to take with you in one place so you're not trying to find that lost wallet or phone. Keep details of the time and place of interview and who you will be speaking to, if you have been given that information. Make sure your phone will not run out of juice, especially if you are relying on it to follow a travel route.

Be ready, be prepared, be on time.

If you're doing a video interview, make sure everything is set up correctly in advance so there are no technical issues. If you're doing an in-person interview, check the route beforehand. Check how you'll get there, how much it will cost, and how long it will take. Make sure you can arrive comfortably early even if there's a problem with travel, because this will help you feel calm, relaxed and confident that you are ready to give your best shot.

Arriving at the interview

Turn up on time or a bit early

Smile and introduce yourself

Switch your phone to silent so you won't be disturbed during the interview

It's okay to ask for water or a bathroom break if you need it

During the interview

It's okay to ask the interviewer to repeat a question or explain something to make sure you understand what you're being asked

Be friendly and polite

Aim to give full answers to questions. Use each question as an opportunity to show the employer why you are right for the job. Don't just give yes/no answers. Full answers help employers understand who you are, what you enjoy, what you like doing, what you are good at, and what you would like to be good at one day.

If you are asked about your skills and experience, give examples of how you have achieved a goal or used a skill in the past (it can be in work, study, or general life).

You can be honest and say how you have learned from mistakes. Employers understand that everyone makes mistakes. It's okay to make mistakes. They want to see if you have the resilience to learn and improve from mistakes in the past.

Common Interview Questions

Tell us more about yourself.

Why do you want to work in this trade or industry?

Why do you want to work for this employer specifically?

What do you think are your biggest strengths?

What do you think are your weaknesses (and how have you worked on them?)

Tell us about a problem you encountered at work/school and how you solved it.

What has been your biggest achievement so far?

Tell us about a time you... (worked in a team/demonstrated leadership skills/resolved a conflict at work/etc.)

How to answer 5 common interview questions

Questions to ask at interview

Could you tell me more about my daily responsibilities?

What form would my training take?

Are there opportunities to progress in this company?

What should I achieve in the first three months to make you feel like you'd hired the best person for the role?

Asking about salary, holiday and job perks doesn't show you are motivated. Questions about salary can make you look like you only care about what the company can do for you.

The questions you ask at the end of the interview are your chance to show you've thought about the role and would make a good addition to the team because you are motivated. You care about what you can do for the company. you care about growing and learning in your role.

Thank the interviewer for their time.

Say that you are looking forward to hearing from them.

Once you leave, think about the questions you were asked.

Were there any you would have answered differently? When you get home, make time to reflect on how you could improve your answers to any questions you found challenging. You will then be able to answer them with more confidence in future interviews.

If you get the job, congratulations!

Let the company know if you want to accept their offer, then find out when you start and what you need to bring on your first day.

If you don't get the job, see it as a learning curve.

Not getting the job is a way to build your resilience and grow stronger from setbacks.

Think over your interview experience to learn how you could improve next time.

See all

Build these 5 top life and work skills at any time as a Young Professional. It's never too early or late to begin your journey. Know your skills and strengths!

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Our interview tips offer advice to help you prepare for the big day and show employers why you're right for the job.

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See how to write your first CV for your first job with this step by step guide for students. You don't lots of need work experience or qualifications to write a great CV that demonstrates your skills and strengths.

In this guide:

What is a CV?

A CV (also known as Curriculum Vitae) is a document that helps you show employers your skills, strengths, qualifications and experience when you apply for a job. Employers often ask for a CV and expect it to look and feel professional.

A CV is a big first step to getting a job. It doesn't just show employers what you've done - it shows them what you can do. Think of it as an introduction to one of the most amazing and employable people in the world. You.

What to put in your first CV: A step by step guide

Full name

Contact details
- phone number and email address.

Personal statement:
- A personal statement is a sentence or paragraph that summarises your strengths, career goals, and what you can offer employers.

Key skills:
- Skills like teamwork, communication and problem solving are useful to put on your CV when you are still building experience

Education:
Putting your education in your CV means adding you've studied, for how long, and what grades you got. You can put predicted grades if waiting for results.

Work experience:
Work experience can include part-time jobs, work placements, work shadowing, internships, and paid training like apprenticeships.

Hobbies and interests:
This section is your chance to show your general life experience and skills. Volunteering, personal projects and learning out of choice (e.g. sports or music) can show employers your skills, motivation and suitability for a role.

You can explore each of these elements in more depth below.

What to put in your personal statement on your first CV

What is a CV personal statement?

A CV personal statement is a bite-sized sentence or two summing up who you are as a professional, and what you want to offer employers in terms of your ambition and experience.

Example personal statement

"Sixth form student at Stonebridge College. Practical work experience with retail weekend work (including cash handling) and summer catering work in restaurants. Looking to start a business career with work that develops my business skills and includes customer service."

If you haven't done much work experience, you won't have much to say here. You can still talk about your skills, though. You'll learn more about talking about skills in your first CV below.

What counts as work experience on your first CV?

You may have never had a job before, but you probably have more experience than you think. Examples of work experience include:

Work experience can take all kinds of forms. For each bit of work experience, include the name of the place you worked, how long you worked there and what your main tasks were. Try to write about the work you did in a way that shows future employers what you'd be good at. For example...

How to talk about skills and strengths in your first CV

If you've got little or no work experience, you can still use a CV to talk about your skills and strengths. These are known as 'soft skills' or 'life skills'. They are personal qualities that have helped you develop as a person, but can also help you fit into the workplace and develop as a professional, too.

Many youth friendly employers are changing their recruitment approach in terms of job descriptions and job requirements to focus on skills and strengths instead of qualifications and experience. This can help you demonstrate your suitability for a job in your CV when you are a student or school leaver and still building your qualifications and experience.

These are the top life and work skills to talk about in your CV:
Try out our free online Young Professional training to build these five top life and work skills, wherever you are in the UK.
You are building these important work skills all the time, even when you are still at school. You just need to learn how to develop them and show employers you've got them. You can talk about these work skills in your CV.

If you are applying for a job that mentions nice-to-have skills, use your CV to demonstrate how any work experience you've done has helped you build up those skills.
EXAMPLE: talking about your Saturday job in your CV
Role: Weekend customer assistant work, MacDougal's Fast Food, Aug 2016-Dec 2017

Developed strong customer service skills in serving customers quickly and politely

Used problem solving to help customers with a range of queries like requesting vegan choices or items not on the menu

Worked as a team to make sure food was cooked, served and delivered quickly, and the service area was kept clean

Used self-management and organisation skills to carry out tasks on my own without constant supervision by the team leader

Developed time-keeping skills in always being punctual for work

I was given extra responsibilities by the team leader and trained in cash handling and working the till.

How to talk about hobbies in your CV

Talking about hobbies and interests in your CV gives you the opportunity to demonstrate your ambition, motivation, positive attitude and life skills. It's important to talk about your interests in your first CV because it shows employers you are keen to learn and try new things. You are motivated to do more than the bare minimum in order to develop yourself.

Example hobbies and interests to include in your first CV:

Volunteering (this includes volunteering online)

Social action

Learning a new skill, also known as lifelong learning (e.g. sports discipline, instrument, crafting, coding)

Clubs and societies (e.g. scouts, guides, after-school clubs, youth clubs)

Achievements (e.g. awards you have won, charity events you have participated in, courses you have completed)

Employers are likely to ask you about your hobbies and interests in a job interview. Talking about these can make you feel more at ease with the social side of the interview process. You can also talk about the skills you use in your hobbies to show you are a well-rounded person who is suitable for the job.

Who can give you a reference for your first CV?

Someone who gives you a reference is someone who can vouch for you when you are applying for a job. You don't have to put references on your CV. You can just say "References available on request" on the bottom. But this does give you time to think about who could be a good reference for any work experience you've done.

If you're still in school, you could ask a teacher to be a reference. If you've done any saturday work, volunteering or charity work you could ask the team leader or the person who supervised you to be your reference. If you've done school work experience, you could ask your supervisor to provide you with a reference.

Whoever you ask for a reference, be polite and explain why you want the job - or ask if they will be willing to provide a reference if you apply for jobs in the future.

What not to put on your CV:

Age

Date of birth

Gender (your business, no-one else's)

Religion (your business, no-one else's)

Relationship status (single, married or "it's complicated"? Never put it on your CV!)

Nationality (all these things are way too personal and employers will only ask if they absolutely need to know)

Weird colours, designs and fonts (keep it simple!)

A non-professional email address (Weird or joke emails like ihatedonuts@gmail.com give employers the wrong impression. It's quick and free to get a new professional email address like FirstnameLastname@gmail.com if you need one.)

Lies (never lie on your CV. You can emphasise your good points, but never lie - you will just get caught out.)

References (if employers want references from people, they'll ask you. Save that CV space for your skills, experience and achievements)

It is recommended that you do not provide your address for personal security reasons, but it you can decide whether you think it is necessary to include it.

What should your first CV look like?

The most important thing is to keep it simple! Your CV should not be more than two pages long, and it should look really basic with simple formatting. Avoid fancy fonts, CV templates or colours.

Search online for 'CV templates' and you'll find loads of examples to try.

Why do you need a CV?

A CV tells employers what you're good at, what you are interested in and what you've achieved in life so far. You hand it out when you are looking for jobs. They are great to take to careers fairs, and you can often upload your CV if you are applying for a job online. If an employer likes your CV they might ask you to come to a job interview.

Your CV is your chance to show employers you're a good match for the job and can back up any claims you make. If you say in your cover letter that your cooking could put the Great British Bake-Off to shame, your CV can back you up by showing how you raised hundreds of pounds in a school charity bake sale.

CV tips from youth-friendly employers

BT Early Careers: (Because not all employers these days need CVs, especially with online applications): "Fill in our online application form. We'll be looking for evidence that you're suitable for life at BT. Don't worry if you don't have a CV, you don't need to upload one if you don't want to."

Capita: "Put your mobile phone number on your CV. We need to quickly find it and call you to give you the good news that you are through!"

Ixion: "Do you want to apply for a traineeship with us? As part of your traineeship, we will support you in putting together your CV as we want to see you progress successfully from your traineeship either into an apprenticeship or employment."

Kelly Services: "In online recruitment, many companies use ATS, or Applicant Tracking Software, to sort out 'good' CVs from the ones that they think are less suited to the job. Use keywords in what you write on your online application that are relevant to the job posting that you're applying for and that are mentioned in the job posting."

McDonald's: "Remember what your CV is for. It's not just to show employers what you've done. It's to show employers who you are and what you CAN do."

VHR Technical Recruitment: "List your most significant accomplishments in order of importance for each of your previous work experience roles. Allow employers and recruiters looking at your CV to build a great impression of your achievements and future potential in seconds."

CV Tips: Watch Video

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How To Write Your First CV - Step by Step Guide for Students

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See how to write your first CV when you are a student with no qualifications or experience. Try it now with our step by step guide!

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Becoming an Army Cadet has heaps of benefits. The most obvious being that you get to take part in loads of exciting and challenging activities such as fieldcraft, adventure training, first aid, music, sports and shooting, to name but a few.

When you join as a cadet you will make lots of new friends and get the opportunity to go on annual camp where you will meet cadets from other detachments in your county. You may even get to go on expeditions to amazing places in the UK and sometimes even abroad.

The Army Proficiency Certificate (APC) training syllabus will teach you leadership skills, discipline and give you self-confidence you never thought possible. You will learn a wide range of transferable skills such as: the ability to command tasks; make decisions under pressure; plan and organise tasks and work as an effective team player as well as independently. These skills will equip you for life and add an extra string to your bow at times when competition for college places and employment is fierce.

Through your cadet training you can also gain valuable qualifications such as the Duke of Edinburgh's Award, BTEC First Diploma in Public Services or Music or the ILM Certificate in Team Leading.

If you like the sound of all the above find your local detachment.

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It’s time to take control of your future | Springpod

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Springpod is a careers platform where students can experience the world of work and university before they apply. Rated 4.9/5 on TrustPilot.

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With at least a fifth of the UK adult population described as being neurodivergent, it's important for employers to ensure workplaces are inclusive for everyone, including those whose brains may work differently to others

We will be considering what more can be done to raise awareness of neurodiversity in the workplace and how to make these spaces more welcoming for everyone.

If you're neurodivergent, you can also find out where to get help while at work.

What is neurodiversity?

Neurodiversity is the concept that brain differences are natural variations, with some people's brains working in a different way.

As The Brain Charity explains, for at least 20% of the adult population in the UK, these differences mean a person may be diagnosed with ASD, dyslexia, ADHD, or another neurotype and be considered neurodivergent.

The neurodiversity movement celebrates the full spectrum of brain differences, encompassing both neurotypicality and neurodivergence, and champions the strength of neurodivergent people - so you know that you're never alone.

Forms of neurodivergence

While neurodivergent people often face difficulties due to a lack of accessibility in society, accommodations and support can help to alleviate these difficulties.

Here is a non-exhaustive list of common neurodivergences, including some more details on each neuro-type that individuals may experience (symptoms and support needs will differ between individuals):

Autism Spectrum Disorder (ASD) - autistic individuals have strong sensory processing divergences from allistic (non-autistic) and neurotypical individuals, often communicating and interacting differently with the world around them. Autistic individuals may experience difficulties communicating with others in social situations, understanding why others may feel differently, and/or expressing their own emotions. Autistic people may also find unexpected changes to familiar situations distressing, and may experience meltdowns or shutdowns when their senses become overwhelmed. However, many autistic people also demonstrate skills such as strong attention to detail, a good long-term memory and honest, direct communication.

Dyslexia - a divergence in the capacity to process information, affecting a tenth of people in the UK, often diagnosed during childhood. Dyslexic individuals may have trouble with reading, writing, and spelling, but can demonstrate innovative thoughts and perception. Dyslexia is characterised by a visual and experiential learning style and cognitive diversity, as well as struggling to understand or process written information and finding it difficult to plan and get organised.

Dyspraxia/Developmental Coordination Disorder (DCD) - a developmental disorder affecting a person's movement and physical coordination. DCD affects an individual's physical ability to perform day-to-day tasks, which may make them appear clumsy, but can also have benefits, such as an improved long-term memory.

Attention Deficit Hyperactivity Disorder (ADHD) - ADHD is a neuro-type which diverges primarily in attention regulation. ADHD individuals may appear restless or distracted, and often fidget or act on impulse. However, they are often innovative and astute in high pressure situations.

Tourette Syndrome (TS) - Tourette Syndrome is characterised by multiple 'tics' - sudden, repetitive and involuntary movements and sounds. These tics can be brought on by feeling stressed, tired or anxious, and often affect people on an individual basis. Individuals with Tourette Syndrome are also often perceptually acute, energetic, and have a tendency for creativity.

The need for understanding and awareness

'Harnessing, celebrating and maximising neurodiversity in the workplace is vital to creating a successful workspace,' says Jane Cullen, training manager at The Brain Charity. 'Neurodivergent employees have incredible strengths, so hiring neurodiverse staff comes with huge benefits and allows recruiters to access a wider talent pool.'

Jane explains how neurodivergent employees can offer fresh perspectives as a result of their own unique experiences, which can be invaluable to businesses. 'By creating a neurodivergent-friendly workspace with even small accessibility changes, organisations can accommodate a huge range of people and create an inclusive and considerate work environment that demonstrates to all staff the value of employees,' she adds.

Despite this, four-fifths of the 140 service users questioned as part of The Brain Charity's 2022 community survey admitted that they felt their condition was misunderstood, with around two-thirds suffering from low confidence. Others also cited poor mental health and feelings of loneliness.

Read the Prospects blog to stay up-to-date on news, insights and opinions

Neurodivergent support at E.ON

After being named as one of the UK's 'Top 50 Inclusive Employers', leading energy supplier E.ON has partnered with Neurodiversity in Business (NiB), an industry forum and group that seeks to improve the working lives of neurodivergent individuals and raise awareness in the workplace.

In addition to working with NiB and sharing best practice on recruitment, retention and inclusion policies, E.ON has also announced a colleague-led Neurodiversity Network that aims to make a positive difference for all neurodivergent workers at the company.

Many neurodivergent individuals only find out about their conditions later in life, and not everyone chooses to get a formal diagnosis. However, in some cases it can help an individual to understand themselves better and communicate this to those around them.

'I discovered I am dyslexic and autistic while working at E.ON,' says Sam, people lead within E.ON's culture, diversity and people team. 'My managers have been great since my diagnosis - they just want to understand my conditions and how they can help me.'

He added, 'When I was diagnosed, I went through a kind of grieving process for the person I could have been had I been diagnosed at an earlier age. But being diagnosed later in life has helped me to come out as my true self and I now have the tools to help my managers and peers get the best out of me at work.'

Tips on making a workplace more inclusive

The Scottish ADHD Coalition has put together An employer's guide to ADHD in the workplace, which answers common questions about ADHD and what managers and staff can do to support those who need it.

While some individuals with ADHD will only require small changes or 'reasonable adjustments' under the Equality Act 2010, this will depend on their role and working environment. As everyone experiences things individually, it's recommended that employers adopt a person-centric approach.

Regarding the nature of these adjustments, it may just mean flexibility with your start/finishing times or allowing you to delegate non-core aspects of the job that you find difficult.

It could also include some minor modifications to the working environment, such as being provided with or/allowed to use:

visual prompts - for example, wall charts, checklists and post-it note reminders

physical reminders - preparing the next day's work at the end of the day

a larger laptop/computer screen - making things more visible

clocks - the use of timers and alarms

headphones/ear plugs

a personal space to work - for a reduced level of distraction.

In terms of adopting working and management practices, the guide suggests that your manager:

offers a greater level of supervision/regular check-ins and feedback sessions

breaks tasks down into clear, bitesize steps

provides you with written instructions and meeting notes rather than relaying the information verbally

operates a buddy system for tasks to help you maintain your focus

allows regular scheduled breaks for movement, especially during long meetings/activities.

There are also a number of apps designed to support ADHD individuals and related issues, including:

to-do list reminders/scheduling apps - Evernote and Todoist

text-to-speech software - Speechify and Capti Voice

blockers to remove distractions from smartphones - Cold Turkey and Focus Bear

ambient sounds/white noise - Coffitivity and Focus@Will

note-taking - notes function on phone.

The main thing is to speak to your employer about what would be of use to you in your working environment.

Accommodations and reasonable adjustments can make you feel more supported and comfortable in your work environment. 'To help me manage my ADHD, I take a longer lunch break and schedule all of my tasks in my calendar,' says neurodivergent advocate and co-owner of BetaJester, Adam Clewes-Boyne.

He adds, 'Having things be more visible and being in more control of my own schedule allows me the mental clarity to manage my workload more easily.'

For more guidance on managing ADHD specifically, see the ADHD Foundation - Resources.

Neurodiversity training at work

As many common issues arise through a lack of understanding, Jane explains how the most effective way to make a workplace more neurodiversity-friendly and support neurodivergent staff is through quality training. This will help to reduce stigma and allow employers to make meaningful changes to their processes and policies.

The Brain Charity is one of a number of organisations that provide neurodiversity training for offices and workplaces in the UK and overseas. This covers how to create inclusive and accessible recruitment, ways to become a disability confident employer, and how to adapt workspaces to make them suitable for neurodivergent staff.

Where to go for help

If you're neurodivergent, or suspect you may be, Jane explains how there's support available - you don't have to manage your condition alone if you're comfortable sharing this information with others.

In the first instance, you could speak to your manager about your condition and how it's affecting your work. Your HR department can advise you on what adjustments can be made to support you in carrying out your job. Neurodivergent specialists may also be consulted, such as by conducting a workplace needs assessment.

Outside of work, The Brain Charity offers emotional support, practical help and social activities to anyone who is neurodivergent, as well as to their family, friends, and carers.

'We can help whether you're dealing with a new diagnosis, a hospital stay, improving your confidence or with managing your mental health,' she says.

For more information on the support available, visit The Brain Charity - Get help. Those living in North West England are also welcome to visit their Liverpool centre in person.

If you're in need of in-work support or assistance in finding a job - for instance, career coaching, mentoring, online workshops or a workplace needs assessment - Exceptional Individuals also provide a range of services to neurodivergent individuals as well as employers.

Find out more

Written by Daniel Higginbotham, Editor

Prospects · November 2023

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Discover why it's important for employers to ensure their working environments are fit for everyone, including neurodivergent individuals with ADHD, autism or dyslexia.