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When people talk about management, they be referring to very different aspects. They be talking about the people who are the managers, especially those people in strategic positions who make important decisions for the organization, such as executive officers, president, or general manager.

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Management is the process of planning, organizing, leading, and controlling people in the organization to effectively use resources to meet organizational goals.

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Ethics and Corporate Social Responsibility(Module 2)

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Ethics and Corporate Social Responsibility(Module 2)

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Corporate Social Responsibility, also known as corporate citizenship, is a business concept in which social and environmental concerns are integrated into a company's operations.

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Ethics and Corporate Social Responsibility(Module 2)

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Ethics and Corporate Social Responsibility(Module 2)

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The reputation of a company reflects the ethical or unethical decisions of managers, and consumers often purchase the products of services and companies with a positive reputation.

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Management within a Global Organization(Module 3)

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Management within a Global Organization(Module 3)

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Globalization is the process which the exchange of goods, services, capital, technology, and knowledge across international borders becomes increasingly interconnected.

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Management within a Global Organization(Module 3)

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Management within a Global Organization(Module 3)

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Global competition occurs when organizations compete to serve international customers through enhanced communication, improved shipping channels and supply chains, reduction of trade barriers, and centralized finical institutions.

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Planning is the process of setting goals and defining the actions required to achieve the goals. Planning begins with goals. Goals are derived from vision and mission statements, but these statements describe what the organization wants to achieve, not necessarily what it can achieve.

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Plans can direct everyone’s actions toward desired outcomes. When actions are coordinated and focused on specific outcomes they are much more effective.

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Organizational Structure and Processes(Module 5)

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Organizational Structure and Processes(Module 5)

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An organizational structure defines how activities such as task allocation, coordination, and supervision are directed toward the achievement of organizational aims.

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Organizational Structure and Processes(Module 5)

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Organizational Structure and Processes(Module 5)

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A functional structure allows for a higher degree of specialization and deeper domain expertise than a simple structure. Higher specialization also allows for a greater division of labor, which is linked to higher productivity.

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Managing Human Resources and Communications(Module 6)

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Managing Human Resources and Communications(Module 6)

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Human resource management is organizing, coordinating, and managing an organization's current employees to carry out an organization’s mission, vision, and goals. This includes recruiting, hiring, training, compensating, retaining, and motivating employees.

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Managing Human Resources and Communications(Module 6)

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Managing Human Resources and Communications(Module 6)

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Communication is conveying messages by exchanging thoughts and information via speech, visuals, signals, writing, or behavior. Communication requires a sender, a message, and a recipient, although the receiver may not be present or aware of the sender’s intent to communicate at the time of communication.

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Leadership is about establishing a direction and influencing others to follow. Management is about successfully administering the many complex details involved in a business’s operations.

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Employee motivation is of great concern to any organization and it is one of the most frequently researched topics in management. One reason for this is that only about 33 percent of US employees are engaged and thriving in their work.

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Controlling Performance and Operations(Module 8)

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Controlling Performance and Operations(Module 8)

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A company’s standards define its practices, while its objectives define what actions the company needs to take. Organizational standards and objectives are important elements in any business plan because they guide managerial decision-making.

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Controlling Performance and Operations(Module 8)

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Controlling Performance and Operations(Module 8)

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Operations control refers to the methods, strategies, and procedures a company uses to manage and control its operational systems. This can include production processes, inventory management, quality control, logistics, and other areas that support the company's day-to-day operations.