# data[].attributes.body
Wants: the wife wants to get attention from the husband, enough communication, understanding of her efforts for the family.
Haves: the husband put all his attention to the work, he wants be a perfect man, but forgot his wife.

@Julie

# data[].attributes.body
She wold like his husband to spend the night with the family. What she has is a partner running back to the office. Diego De la Fuente

# data[].attributes.body
She probably wants a combination of topics. Starting from a manager with clarity and some plan to improve the situation, and also how she can go home. What she has is pressure without major reasons behind and unclear task to performe. Diego de la Fuente

# data[].attributes.body
He wants his GM to understand and control the situation, i guess ideally to keep on running the operations however he can understand the difficulties. What he has is a hard worker GM without the right answers to show the control. Diego de la Fuente

# data[].attributes.body
she wants her husband to spend some time with her and the kids, but same time she is worried about the work life balance of her husband and the weather threats the storm is imposing on his health.

# data[].attributes.body
she is confronted with a stressed boss, who is not communicating the whole picture to her. Hence she is in between chairs of trying to help and being overwhelmed with a situation she cannot fully grasp.

# data[].attributes.body
He wants business as usual as he is afraid of his boss and the unveiling of supply chain problems which had been hinted to him.
Felix

# data[].attributes.body
Wants: Susan wants Taylor as her husband & father of her two kids to spend time with the family & the one that puts family first

Gets: The Taylor that puts work first & family behind, focused on career & promotion rather than spending quality time with his family
@Vignesh

# data[].attributes.body
Wants: A clear plan/instructions on what to do next, moral support

Has: His boss under pressure struggling himself, showing his weakness & creating more panic in employees and no plan what to do next
@Vignesh

# data[].attributes.body
Wants: Jim wants Taylor to handle the current situation properly to increase sales without inventory stock out & constant supply of goods to stores

Have: A confused GM who is yet to think straight &handle the situation, no transparency & communication to his emails, developing panic & no solution to the problem

@Vignesh

# data[].attributes.body
Susan wants her husband to be part of the family, and not just sponsor.

Mykola

# data[].attributes.body
Lisa would like to be emotionally supported by Taylor as her boss in a difficult situation.

Mykola

# data[].attributes.body
As any other boss, Jim wants a solution from his subordinates, not a problem. Maybe he is a bit pushy, but situation is extraordinary.
Unfortunately, Taylor doesn't have a solution, in contrary, he is causing only more problems to the company.

Mykola

# data[].attributes.body
Wants: Family time and connection; increased social status for the family.

Gets: almost no time together since he focuses on making money.

*
Kamila Shin

# data[].attributes.body
Wants: Clear instructions, but in a way that it will allow her to maintain socially correct behaviour with no pressure on employees.

Gets: a manager under pressure; instructions she is uncomfortable to follow that could potentially harm her own relationships with colleagues.

*Kamila Shin

# data[].attributes.body
Wants: an employee that could handle properly the area of responsibility so his boss could rely on him in any situation.

Gets: an employee that is motivated and works a lot, but is not a magician.

*
Kamila Shin

# data[].attributes.body
Want:
Susan wants attention and care from Taylor.
Susan wants a comfortable house, not prioritizing it above a calm worklife.
Susan wants the father's commitment to taking care of his kids.

What she gets:
Susan does not see Taylor commitment to family time.
Susan does not feel Taylor is committed to his family's upraising.

Themis

# data[].attributes.body
Want:
to have an environment where there is support from the manager
to work without stress
to ask employees to work on their roles and not influence their personal lives.

What she has:
Taylor asks her to call a coworker from his home during a storm - something questionable in terms of legality.
Taylor asks her to work afterhours under pressure.
Taylor does not console her much when she feels responsible for her coworker's road accident.

Themis

# data[].attributes.body
Jim needs commitment from Taylor: he calls during the afterwork hours due to a serious threat in business.
Jim needs performance from his subordinate: he needs Taylor to have the problem solved.
Jim needs feedback and possible psychological reassurance that everything is under control: This is why he texts Taylor

What he gets: Taylor is under high stress, possibly leading to errors in his judjement. Taylor becomes defensive, thinking about searching for emails to blame enyone about lean inventory, even Jim. Taylor does not know how to let Jim know that all his efforts were not successful as the snow is a threat for logistics - maybe its a lost battle. Is Taylor going to tell the truth soon?

Themis Melidis

# data[].attributes.body
Want: Family time, attention from her husband, and kids to be happy, more money, better quality of life

Have: Workaholic husband with limited salary, kids that is difficult to handle

Should have: Realistic plan and expectation

Her expectation is too much for her husband. She should have better communicate and understand what is realistic for her and husband to expect.

@Ayaka.N

# data[].attributes.body
Want: Being good manager that offers work-life-balance. Offer forecast to everyone when, what, who should take action next.

Have: Demanding requests beyond work ethic. Stress to herself and to other co-workers.

Should have: Preparation for option B, Courage to say No to what is impossible, ability to plan next action and avoid others wasting their private time

Similar to boss, she should have been prepared. She also requires to say No to the boss and the team to things that is not possible. Trying to to back to Business-As-Usual is impossible under current situation, then she should propose option B.

@Ayaka.N

# data[].attributes.body
Want: Sales revenue and opportunity, satisfying stock at stores, and customer satisfaction

Have: No transparent information, and out-of-control stock

Should have: Preparation for option B, remediation plan, crisis management process, scenario and team

The crisis could have been expected, it is not a surprise when running business in this industry. Why he did not have option B or crisis management process?

@Ayaka.N

# data[].attributes.body
Wants:
Suzan wants a her husband to dedicate to her and the kids time and attention

Haves:
Taylor working late nights and his kid is locking himself in his room

-Waleed Al-Hammouri

# data[].attributes.body
Wants:
Lisa wants to have a good work-life balance and let her colleague Crane enjoy his anniversary evening with his wife

Haves:
Being workaholic and calling a colleague insisting him to come to work as he is needed, which lead to him having an accident due to the bad weather conditions.

-Waleed Al-hammouri

# data[].attributes.body
Taylor's boss wants:
1. Stores to have stocks, not to lose revenues and customers to competitors and maitain good image of the brand

Taylor's boss haves:
1. Stock-outs due to bad weather conditions and supply chain challenges such as just-in-time inventory for a supplier

-Waleed Al-Hammouri

# data[].attributes.headline
Susan wants her husband and the family to be happy.

# data[].attributes.subject
Susan wants her husband and the family to be happy.

# data[].attributes.body
Susan has a husband who is consumed by work and work problems and a family that is missing a member.

Lewis

# data[].attributes.headline
Susan wants attention and time  of husband for her and the family, unfortunately the husband has a lot of work commitments and unforeseen weather issues to deal with 

# data[].attributes.subject
Susan wants attention and time  of husband for her and the family, unfortunately the husband has a lot of work commitments and unforeseen weather issues to deal with 

# data[].attributes.headline
Spouce wants husbands time for the family, but husband is workaholic engaged with overwhelming level of work with no time for family

# data[].attributes.subject
Spouce wants husbands time for the family, but husband is workaholic engaged with overwhelming level of work with no time for family

# data[].attributes.headline
Lisa wants to see the impact of the weather situation under control. She called in help to office of thhe team. She has not received a resolution of a team working to solve the problem, from accidents, and bad weather news to Taylor coming in and still not able to help the situation

# data[].attributes.subject
Lisa wants to see the impact of the weather situation under control. She called in help to office of thhe team. She has not received a resolution of a team working to solve the problem, from accidents, and bad weather news to Taylor coming in and still not able to help the situation

# data[].attributes.headline
Boss wants stocks filled up for sale but not possible because logistic challenges due to weather. He wants regular updates but because of rhe temporary weather situation, not possible 

# data[].attributes.subject
Boss wants stocks filled up for sale but not possible because logistic challenges due to weather. He wants regular updates but because of rhe temporary weather situation, not possible 

# data[].attributes.body
Kabir Hassan

# data[].attributes.body
Wants: Time and attention from Emmet, normal family life, attention to the marriage, less time spent at work from Emmet

Has: A distracted work-a-holic husband, Little meaningful time with him, disruptive work

-Christian

# data[].attributes.body
Wants: To go home, to be a good colleague and not call people in on their anniversary, guidance and direction

Has: working late into the night, called someone in who crashed their car, no guidance from Taylor, chaotic work crisis

Christian C

# data[].attributes.body
Wants: No interruptions in the supply chain, no stockouts, happy customers, profitable business

Has: a crisis out of control, likely stockouts, little meaningful control

-Christian C.

# data[].attributes.body
Wants: Emmett to spend time with kids. Take responsibility for kids' future.
Maintain discipline and give importance to family life and spend more time with family.
Have:  Emmett is too occupied with work and has no leisure time to spend with her and their kids. Workaholic husband.@Damodar

# data[].attributes.body
Wants: Friendly work environment, work-life balance, moral support, and proper guidance
Have:- Unpleasant working environment, unempathetic Manager.
@Damodar

# data[].attributes.body
Wants: Just-in-time delivery, Maintain Brand Image, Customer Satisfaction, not to lose a customer to competitors.
Have:- Stock out the issue, Delivery Truck stuck in the road and no solutions to problems.
@Damodar

# data[].attributes.body
His wife want his full attention at home instead gets a husband who prioritizes work over family.

Daniela

# data[].attributes.body
His subordinates need calmness to weather the storm but get urgency from a stress boss.

Daniela

# data[].attributes.body
His boss wants stores to be fully stacked during storm but he received unpreparedness from Taylor to ensure it.

Daniela

# data[].attributes.body
Wants
> Quality Family  time
> Well kept house
Receives
> No family time
>Children make messes in the house

Lucy

# data[].attributes.body
Wants
Support  & understanding

Receives:
Pressure and backlash
Lucy

# data[].attributes.body
Wants
Restocking & sufficient supply

Receives:
Stock shortages(stock outs)

Lucy

# data[].attributes.body
wants:
- Emmett caring about the kids
- time and normal life with family / Emmett
- access to Country Club
- to be heard
gets:
- disappointment
- successful husband
- a lot to do for the family

//Gregor Picard

# data[].attributes.body
Needs:
- honesty
- guidance
- empathy
- respect to personnel concerns
- work/life balance
- ressources & supplier delivery
Receives:
- being ignored
- high expectations

//Gregor Picard

# data[].attributes.body
What the boss want's vs what he get's-
Wants:
- High On time delivery, by ensuring supply of demand to satisfy the customer
- meet all sales opportunities
- ensure brand keeps healthy
- ensure customer stays with SBV
- in case of furhter trouble: he wants counter measures and an action plan to solve the problems.
- tranparence about the situation and actions
- probably promote Taylor
Get's:
A unclear trouble situation,  with a high likely stock out problem and potentially lost sales opportunities.
High motivated manager doing his best to recover the problem.

//Gregor Picard

# data[].attributes.body
Susan Taylor is expecting from Taylor more attention and to spend more quality time with her and the kids. She is only getting financial stability from Taylor's job but this is sacrificing Taylor's work-life balance and it also negatively impacting his family. This is something seems to be frustrating Susan heavily!
- Waleed Abdulhafiz

# data[].attributes.body
Lisa Halberstam expected clear guidance and strong interference from Taylor when she called him and asked him to come to the office. She ended up getting orders from Taylor to call Freddy to ask him to come to the office and it did not seem to be a favored idea from Lisa but she still did it. She was still missing the sense of direction from Taylor.
- Waleed Abdulhafiz

# data[].attributes.body
Jim Flanigan does not want to lose the customers to other competitors due to the stock-out issue. He was expecting a clear plan from Taylor but that does not seem the case here and he is waiting for updates and actions to overcome the potential damages that could happen due to the stock-out problem.
- Waleed Abdulhafiz

# data[].attributes.body
what Susan wants:
1.family time and relationships;
2.better life and bigger house.

what Susan receives:

to strive for a better life and bigger house,Emmett put on more pressure on himself thus to not fail the families' expectations.Not surprising,with this,Emmett has less time and patience when he is together with his families.

# data[].attributes.body
what Lisa wants:
1.she wants Emmett to be less anxiety;
2.she wants Emmett to be more empathy.
what Lisa receives:
1.Emmet only wants to go straight into solving problems,ignoring that Lisa has her concerns to ask Freddy back to the company during his anniversary.

# data[].attributes.body
what Jim wants:
1.updates of the actual situation;
2.solutions of the situations accordingly.

what Jim receives:
no real updates reporting,Emmet tries to hide some of the facts because he doesnt want to dosappoint his boss

# data[].attributes.body
Susan wants a normal life with a normal husband who can help her to share housework, can join in family dinner and be deeply involved with family daily life.
but she received a busy husband less attention to her, less time for kids caring.

@Hu Ying

# data[].attributes.body
Lisa wanted to help her boss to solve the issue, let Crane stay at home to celebrate anniversary with family, go home and stay in comfortable.
But she received bad news from Crane with accident, received guilty conscience, frustration, and helplessness!

@Hu Ying

# data[].attributes.body
Freddy Crane wanted to have anniversary with families, but he received accident

# data[].attributes.body
Wants: business running well & smoothly, grab business opportunities (extreme weather brings business opportunities), avoid losing business.
Received: unhappy subordinates, stock outs, legal risk from employee who had accident, risk of losing business reputation.

@Hu Ying

# data[].attributes.body
Wants:
Attention, care in general family time
Has:
No time for anything she wants/needs
Marcos

# data[].attributes.body
Wants:
Guidance and comfort
Has:
No clear guidance (even lies) and cold treatment
Marcos

# data[].attributes.body
Wants:
No stock outs and continues updates
Has:
Stock outs and not a good information flow

Marcos

# data[].attributes.headline
Wants: a minimum of quality time with her husband; detectable interest from Taylor in the way their children grow up and develop; a husband that is not indifferent towards own health; a husband that is not constantly stressed and on "alert"

# data[].attributes.subject
Wants: a minimum of quality time with her husband; detectable interest from Taylor in the way their children grow up and develop; a husband that is not indifferent towards own health; a husband that is not constantly stressed and on "alert"

# data[].attributes.body
Receives: no answer or explanation; no silver lining that would indicate a change in her husbands behaviour in the nearer future; lack of understanding of her positions; feeling of beeing left to herself
Andreas

# data[].attributes.headline
Wants: help in a concrete situation, which she feels she cannot cope with; moreover, she wants that issues are tackled by collaborative efforts and that growth is fostered

# data[].attributes.subject
Wants: help in a concrete situation, which she feels she cannot cope with; moreover, she wants that issues are tackled by collaborative efforts and that growth is fostered

# data[].attributes.body
Receives: no particular help that would enable her to tackle the situation herself; no real exchange but orders; the feeling that she does not have the capabilities to be of help; a bad conscience, cause thinks that she's responsible for the accident; feeling of being disconnected (position somewhere in between Taylor and the rest of the team)
Andreas

# data[].attributes.headline
Wants: Taylor do deliver results on the operational side of the business and solve occuring problems; in the long run, Taylor is to secure steady sales growth, therefore needs all his powers, wellbeeing and drive

# data[].attributes.subject
Wants: Taylor do deliver results on the operational side of the business and solve occuring problems; in the long run, Taylor is to secure steady sales growth, therefore needs all his powers, wellbeeing and drive

# data[].attributes.body
Receives: no solution to a concrete, pressing problem, that entails considerable revenue losses; plus a manager, who is slowly but surely heading for burnout in the long run
Andreas

# data[].attributes.headline
"I'am trying to hold it together. But i'm loosing it now". I think what was expected is that if Lisa can not handle the crisis she should inform her boss - Emmett. She so far seems not so pro-active. I think that is a miss from Emmett to leave coordination to her.... And not health checking the situation personally.

# data[].attributes.subject
"I'am trying to hold it together. But i'm loosing it now". I think what was expected is that if Lisa can not handle the crisis she should inform her boss - Emmett. She so far seems not so pro-active. I think that is a miss from Emmett to leave coordination to her.... And not health checking the situation personally.

# data[].attributes.body
Ivan

# data[].attributes.headline
"Whatever. I give up" she said and left the room. That is definitely not the type of support that Emmett needs. However he himself is not looking for a support in family. He is more like reflecting why it goes wrong with kids / rather than think in a constructive way - what can i change now (and there is always some you can do right now)

# data[].attributes.subject
"Whatever. I give up" she said and left the room. That is definitely not the type of support that Emmett needs. However he himself is not looking for a support in family. He is more like reflecting why it goes wrong with kids / rather than think in a constructive way - what can i change now (and there is always some you can do right now)

# data[].attributes.body
Ivan

# data[].attributes.headline
"The message is crystal clear. We simply canNOT have stockouts". So Jim is just following his vision as VP - get the things done. He does not want to LISTEN or CONSIDER Emmett reality

# data[].attributes.subject
"The message is crystal clear. We simply canNOT have stockouts". So Jim is just following his vision as VP - get the things done. He does not want to LISTEN or CONSIDER Emmett reality

# data[].attributes.body
Ivan

# data[].attributes.body
Wants

-        More time for the family

-        Spending time with the kids

-        Being often at home not overworking

Receives

-        Busy husband

-        Continues Overtime at work

-        Less understanding of her non-financial needs

-        No attention
Hakim Laghmouchi

# data[].attributes.body
Wants

- Action plan and guidance for problem-solving

- More understanding of the situation

- Emotional support for the incident (accident of the colleague)

Receives

- Little attention

- Pressure to execute tasks

- No understanding of the emotional situation

- No action plans

Hakim Laghmouchi

# data[].attributes.body
Wants

- Stock availability all the time

- Managing the stock situation

- Frequent stock status-updates

- Hassle-free operations

- Satisfied customers

Receives

- No stockouts

- no frequent updates

- no action plans

- under communication
Hakim

# data[].attributes.body
She wants:
- a more present Husband
- better work-life balance from the Husband
- support the childcare
She has:
- a Husband always at work
- limited comprehension of her needs
- a stressful environmental

- Daniele -

# data[].attributes.body
She want:
- guidance on what to do
- empathy about the accident

She has:
- unclear direction
-  rude behavior from Taylor

- Daniele -

# data[].attributes.body
the Boss want:
- No stockouts to satisfy all customers
- Be updated regularly with an action plan

He has:
- unsatisfied customer due to stockouts
- discontinue communication with the lost of trust in Taylor

- Daniele -

# data[].attributes.body
Wants: attention, better segregation between personal and work times, quality time, a father that is present.

Receives: no attention, no quality time with the family, a father that has been focusing on the work.

Klaus Bernauer

# data[].attributes.body
Wants: guidance on what is needed to solve the problem, attention and emotional support .

Receives: No empathy (specially with Fred that was called to come to the office and had the accident), and no clear guidance on what to do to improve the situation.

Klaus Bernauer

# data[].attributes.body
The boss wants no stock out situation, we puts pressure on Taylor even knowing the situation. We wants business as usual.

Receives: no plan or mitigation plan, no feedback from Taylor, lack of clarity about what Taylor wants to do.

Klaus Bernauer

# data[].attributes.body
Wants: Family time, Emmitt taking care of her and the kids

Receives: Not enough time / attention by Emmitt for her and the kids

Steffen Stolz

# data[].attributes.body
Wants: No stock-outs; Taylor demonstrating that he's in control; frequent updates

Gets: no communication/unstructuredness; no updates; no action plan;

Fabian Coerschulte

# data[].attributes.body
Wants: To know what to do to solve the situation; emotional support regarding the accident

Gets: rudeness; no involvement in problem solving and no action plan; small attention regarding the accident

Fabian Coerschulte

# data[].attributes.body
Wants: Family a higher priority; more family time; Assistance in childcare; from what Taylor thinks: a bigger house and being member of a country club

Receives: small family time and support

Fabian Coerschulte

# data[].attributes.body
Wants: clear next steps/actions, plan how to deal with the situation, emotional support concerning the accident, Emmett leading people

Receives: small attention concerning the accident, unfriendly commands, stress

Steffen Stolz

# data[].attributes.body
Wants: no stock-critical situations, Emmett being in charge and having the situation under control and setting up the correct countermeasures, permanently being informed about the current situation, basically he wants the business running as smooth and trouble-free as possible

Receives: no ad-hoc updates, unstructured feedback, potential stock-outs and resulting unsatisfied customers, insecurity if the situation is under control, no immediately effective counteractions

Steffen Stolz

# data[].attributes.body
Wants:

Time with her husband, support with the kids

bigger house

Gets:

No time with her husband, no support with the kids and maybe/mabye not a bigger house in the future

Marius Köberlein

# data[].attributes.body
Wants:

Support and Help with her supplier problems

Gets:

No support from Emmet

Feeling guilty for ordering Freddy into the company.

Marius Köberlein

# data[].attributes.body
Wants: No Stockouts, instant updates, smooth working production and delivery of the products

Gets: Stockouts, no updates, stillstand in production if suppllier can´t get to the branch

Marius Köberlein

# data[].attributes.body
Want: No stockouts; stable operational processes despite storms, etc. He also wants transparency about the situation

Receive: Unclear information about the situation. This makes him feel insecure and he wants regular updates. He does not have the confidence that everything is working. He may think that Taylor is not aware of the seriousness of the situation and therefore builds up pressure.

-Helmut Tautz-

# data[].attributes.body
Want: Assistance and guidance and a stable working environment (no operational rush and fire drills).

Receive: Top down commands that are contrary to her values. She feels uncomfortable in the situation.

-Helmut Tautz-

# data[].attributes.body
Want: Time together, family life

Receive: Little attention and time

The question that remains is whether she really has such high material expectations as Taylor assumes or it is just a false or exaggerated assumption to perhaps justify his own ambitions.

-Helmut Tautz-

# data[].attributes.body
Want: Time; Presence; and Attention;

Receive: Absence; Lack of presence and care;

- Douglas

# data[].attributes.body
Want: Clear guidance and settled priorities;

Receive: Top-down orders; harsh communication.

- Douglas

# data[].attributes.body
Want: Jim wants that Taylor avoids the client’s stockouts.

Receive: Unclear communication; Unsatisfied final customers; Employee’s crisis (car accident).

- Douglas

# data[].attributes.body
she would give valuable if he asked and was able to listen.

benedikt

# data[].attributes.body
he might be right that she wants both: him being a provider with a high income job and at the same time being available for the family. he should find out with her if this is imaginary or a real conflict.

benedikt

# data[].attributes.body
agree with all that is said here, additionally his boss is emotional and abuses him to let off steam when being under pressure.

benedikt

# data[].attributes.headline
Susan Taylor wants an husband which spends more time with his family.

# data[].attributes.subject
Susan Taylor wants an husband which spends more time with his family.

# data[].attributes.body
Vincenzo Saligari

# data[].attributes.headline
Lisa Halberstam expects a clear guidance.

# data[].attributes.subject
Lisa Halberstam expects a clear guidance.

# data[].attributes.body
Vincenzo Saligari

# data[].attributes.body
Vincenzo Saligari

# data[].attributes.headline
Susan wants, Emmmet to show some presence of mind with the kids.

# data[].attributes.subject
Susan wants, Emmmet to show some presence of mind with the kids.

# data[].attributes.body
Spend more time with family - work life balance.

-Niranjanan-

# data[].attributes.headline
Lisa wants a clear action plan or set of decisions/orders to follow, from her manager

# data[].attributes.subject
Lisa wants a clear action plan or set of decisions/orders to follow, from her manager

# data[].attributes.body
-Niranjanan-

# data[].attributes.headline
Jim Flanigan wants Emmet to take actions such that:

# data[].attributes.subject
Jim Flanigan wants Emmet to take actions such that:

# data[].attributes.body
- Stockouts are avoided
- Regular progress updates

-Niranjanan-

# data[].attributes.body
The Boss wants Taylor to perform as to his wishes. Under the motto- Do not bring problems to the boss- bring solutions.
Jasminka

# data[].attributes.body
Susan needs more support and Taylor´s active involvment in the family life.
Jasminka

# data[].attributes.body
Lisa needs guidance and the boss to be the boss.
Jasminka