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Next month, we will launch a new nightwear collection. This product has the advantage of trendy colors, pastel colors, very soft and cool silk fabric. And our target customers are women from 18 to 35 years old. Products will be sold in 1 month will sell 4 thousand products with revenue of 800 million.
To achieve that goal, we will mainly promote the product through the current hot media. After researching many different media, we decided to choose FB to promote and sell products. Our target customers are quite young people, they use social networks a lot. and also often shop online. First, we will open a website in which there will be the brand name, product image, material and use of the pajamas to be sold. Next we will post the article and run ads for it. When we run ads on fb, we will choose the client file we want, our article will be displayed on their personal page. We will also apply discount codes to these to attract customers. The disadvantage of advertising on FB is that there are many delivery problems such as shipping without money transfer, etc. It costs money to bring our products to target customers.

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From: Linhlinh@gmail.com
O: saledepartment@gmail.com
subject: Order no. 176 defective goods
Dear Sirs
we refer to out order no 176 on 15 Asgust for shirts.  We have examined the shipment carefully and, to out great disappointment, we find that they are not of the quality we ordered
The shirts do not match the samples you sent us. There are some missing buttons and skipped are stitches on shirts beside the color of some shirts have been faded
We have, therefore, no choice but to ask you to take the goods back and replace them with the quality we have order. Furthermore of out contract, we must insist that your company have to compensate for shipping cost
Please, let me know if you can replace the items. We look forward to your early reply

Yours faithfully,
Linh Pham
Managing Director
Esquel Company
Hoa Binh Province

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The gament manufacturing process includes many difierent steps. Firstly, fabric is received and usually stored in factory’s warehouse. Secondly, fabric relaxing is performed either manually or mechanically so that fabrics can be relaxed or shrinked. At the same time, fabrics are examined by manual spot-checking. In case the fabrics are defectived, they have to be sent back to manufacturer. After that, fabrics are cut into uniform layers and then spread. Next, fabrics have to be cut in shape of garments forms. At the fourth stage of the process, embroidery and screen printing are performed. Both embroidery and screen printing must be  followed the customer’specification. Following this, sewing machine operators sew the garments and then transfer to the next operators. In step seven, spots on the fabrics are removed all unwanted spots. Moving on to the next step, garments needs to be ironed to remove shrinkage. After being irroned, the garments are folded, tagged, sized and shrinkage. Finally, finished items are put into cardboard boxes and then shipped to customers.

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A plan to organize a fashion show has many important informations. The first is the name of the event. The fashion show program titled “the fashion destination” with the upcoming collection “spring - summer 2021” which are designed by Minh Hanh designer. This is the leading designer in Vietnam with outstanding designs of Ao Dai.The event of my company is to be held on June 10th, 2021 at our downtown store at 46 Nguyen Trai, Ha Noi, Viet Nam. The fashion show is held with the purpose that we want to bring the latest fashion designs, which are sportswear with a variety of models, designs, ect. The timings for the fashion show are from 7 p.m. to 11 p.m. The event will have about 100 people as the spectators and company's guests gets. Huong Tram and Hoang Dung are the 2 singers that we will invite to perform in the fashion show. The company will also have promotions to thank the audience when participating in the event such as sales off thirty % for the first 10 buyers or giving away 5 products to the audience when take part in in the company's game. The ticket prices of the fashion show are 100 thousand VND. Estimated Budget of the event is about 500 million VND.

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There are 6 steps to construct a cuff. From the first step, you should furse (fos) the wrong side of the upper cuff to interfacing, which can come to fold line or can be extended half inch beyond the fold line. Next, you need to turn the seam allowance of the upper cuff to the wrong side of the cuff and give top stitch at the distance of a quarter inch or three quarters inch as requared. After that you fold along fold line right side facing each other and pin the two ends from wrong side, stitch at a distance of half inch from both the sides. Chop off extra seam alloewance near the edges. Turn inside out and pull the corners. Following, you face wrong side of the sleeve to the right side of the under cuff, machine stitch in place. Then, you insert all the seam allowance into the cuff. Start machining at the edge, from the right side of the sleeve. Finally, you optional top stitch at distance of a quarter inch all around the cuff edges

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For sewing a simple Shirt placket, we will go through seven basic steps. Firstly, you need to trace the pattern on the fabric and mark the position of the lines. At the second stage of the process is turn the allowance towards the wrong side of the fabric. Next, you turn the facing also in the same way from fold line i.e. towards wrong side of fabric. Then, on the wrong side of fabric, you will machine stitch on the edge of facing as illustrated. After that, you have to trace the pattern on the fabric and mark the position of all lines. At the same time, you turn the allowance towards the wrong side of the fabric. In same way turn the facing also. The last stage is from the wrong side of the fabric, machine stitch on the edge of the facing as illustrated.

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how to make a facing or binding

there are may steps to make a facing /binding. From the first step, you should place the garment on sewing table wrong up. Now place the bias strip on the garment with the right side facing wrong side (of garment) matching both the raw edges. next, you need to stitch with a quarter seam allowance. After that you fold the bias trip over a quater inch and press down. Following you fold bias binding over along stitch line and press down. Then, you fold bias trip over Wrong Side of garment just covering first stitch line. Finally, you slip stitch along the edge of bias binding

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For sewing the part of the garment, we will go through seven basic steps. Firstly, you cut the mex fabric for the neck seam. After that you place the mex on the fabric and iron it to stick to the fabric and fold the edge of the neck leg so that it is close to the patch on the fabric. Then you need to put the right sides of the 2 pieces of collar together and use a sewing machine to wrap around the pattern. Turn the right side out, sew a border around the collar, sew 1cm. Next, you sew a straight line along the base of the neck, 0.5cm from the edge .in the step fifth, you place the neck foot on the neck leaf so that the two right sides of the fabric face each other. The collar leaf coincides with the marker on the base of the neck. Sew the collar leaf with the collar leg together and sew similarly with the neckline lining and cut off the excess fabric. Following, you Turn right out and then iron the collar, comb a line to fix the neckline and the collar lining together. Finally, you Sew the shirt collar to the bodice to finish

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There are 2 importaint informations in way the garments packaged. I have got some more detailed instructions about how they want their garments packaged. the garment items customer required are: jeans, dresses, sweater, coats and t-shirt. To begin with folding the dresses, when the customers want them in individual floor-length plastic garment bags and we have to make sure the shirts are hung by fabric hangers. Next, about coats, there are some requirements. the customers want the coats machine -folded. They also would like them in individual garment bags, all coats should be delivered with hangtags.

Next, the retailers prefer their sweaters to be hand-folded. They would like their sweater to be two per bag and 30 per box.. About packaging, they would prefer machince -folding, including tagless label and they should be 40 per box. The last item is T- shirt. the retailers ask for hand-folded t-shirts. They want the T-shirts to be hung to hangtags. They also would like the garments to be 100 per box

That’s all about the retailer requirements. I think the packing shouldn’t be a problem. I hope we will finish these items successful.

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there are 5 rules to making an effective complaint. Rule one is know what you want to achieve. The complainants should have clear idea of what they want a refund or an apology. Next, you threaten the company’s reputation in some way. The company may concern even when their customers say they will tell friends; in worse case, they may talk via social media. in rule 3, you aim high and get persinal. Most companies have their own complaint produre from getting to dealing with complaint on the company’ website or via google. Reach the right person to get respone for your complaint. Following, you do not get mad, get even. The complaints remember to get calm before emailing or phoning to complain. They should be sure that they are right to complain. Finally, if you do not get the response that you want. If complaints are not satisfiled with the response, they can ask to speak to the manager. One thing for sure they need to keep polite and clear attitude to achieve what they one.

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https://padlet.com/vietnguyenvipip/s4cn6jz0guismjb7/wish/2271563169

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https://padlet.com/vietnguyenvipip/s4cn6jz0guismjb7/wish/2271567804

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There are 6 tips to deal with customer’s complaint. The first tip to handle with customer’s complaints is not to put your emotion in the way and listen to their complaint calmly. Next, if you honestly say thank to customer’s complaints, you will have the chance to listen to them more. Tip number 3 is really hear what they are complaining for any reasons and reply that you have received the complaint. Then, your goal is to end the conversation with a true apology and gratitude for the customer. Say that you are sorry for the inconvenience they have experienced and grateful for their concern. The tip number 5 is after offerring an apology, it is necessary to decide and propose some ways to supports your customer such as exchanging a defective item for a new one. The finally tip is flexible when customers are not happy with your proposed solution. Set a policy to give them gift cards to a local coffee shop which are provided free or at lower price for your company

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There are 5 steps you need to prepare a presentation. Firstly, you need to analyze your audience. You should obtain some information on the backgrounds, values, and interests of your audience. Next, you select a topic. if possible you select a topic that is of interest to the audience and to you. Step three is define the objective of the presentation. Write the objective of the presentation in a single concise statement. The objective needs to be specified exactly base the objective and the level of the content on the amount of time you have for the presentation and the background knowledge of the audience. Following, you prepare the body of the presentation. You need to determine how much information you can present in the amount of time allowed. Strategies to help you do this include the following: Present data and facts, read quotes from experts, relate personal experiences provide vivid descriptions.and prepare the introduction and conclusion. You make sure the introduction captures the attention of your audience and the conclusion summarizes and reinforce your important points. To deliver the presentation effectively, you have to clearly articulating and purpose the topic, reinforce the main ideas you communicated.

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Talk an atractive presentation

hello teacher. Today I will talk about the way tocreatingatractive presentation.  Firstly, in slide session, you should use more of visual aids such as transparencies, diagrams, pictures, charts, etc. Moreover, you need to organize all the visuals for making a logical and sound presentation. Next, about content session, your story should be concise and focused on the topic. Your ideas have to be well adapted to your audience and have the potential to convey the required information. Besides, the speaker is also an important factor in making an attractive presentation. Speaker need to use a positive body language, be calm and relaxed while giving a presentation. To have a good presentation, you should rehearse and practice the presentation. You also need to gain and maintain audience interest by using positive quotes, humour, or remarkable fact and encourage more questions from the audience.

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Talk a boring presentation

hello teacher. Today I will talk about the boring presentation. Firstly, in slide session you will make your presentation boring if you keep on for a longer time. Futhermore, the presentation is not planned - don't outline main point to prepare the presentation. if you move off-track and use long and complicated words, the audience won't be able to follow what you want to convey through the presentation.  Then, slides are small font, multicolor each other and you do not focus on the main content and being too rambling. next, you do not real connection and illustrative examples and use confusing words. Beside, the speaker has an unpleasant, unhappy expression and   do not confidence, not communicating with the audience. Finally, the speaker in a monotone make it difficult for listeners to understand and feel boring. I hope that some of my sharing will help you to create an effective presentation

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https://padlet.com/vietnguyenvipip/s4cn6jz0guismjb7/wish/2283192435