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Shopify is a commerce platform that helps users sell online and in person. Entrepreneurs, retailers, and global brands use Shopify to process transactions, manage stores, and grow their businesses.

With Shopify, you can create your first e-commerce website or run a world-leading retail business.

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Shopify on Amazon

Shopify on eBay

Shopify on Google

Shopify on Etsy

Shopify on Facebook and Instagram

Shopify Online Store

Shopify on POS

Shopify on TikTok

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is a service provided by Shopify that helps online businesses manage and optimize their shipping processes. This service allows retailers to store goods in Shopify's fulfillment centers, which then automatically process and ship orders to customers.

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Here is a more detailed description of the specific tasks of Shopify Fulfillment Network (SFN):

Inventory Storage:

Businesses send products to SFN warehouses, where goods are stored safely and managed through an inventory system.

Order Processing:

When an order is placed, SFN automatically receives order information from Shopify, identifies the products and the nearest warehouse, then picks, packs, and prepares them for shipping.

Fast Shipping:

SFN uses location data to select the optimal warehouse for shipping, helping to reduce delivery time and enhance customer experience.

Inventory Management:

Provides real-time inventory tracking tools, allowing businesses to know their stock levels and automatically send alerts when restocking is needed.

Technology Integration:

Utilizes software to automate processes, minimizing errors and saving time in order processing, while ensuring information is synchronized between Shopify and SFN.

Customer Service:

Offers support to businesses with issues such as returns, exchanges, or tracking orders, improving customer experience.

Data Analysis:

Provides reports and analysis on sales performance, shipping speed, and inventory status, helping businesses make strategic decisions.

Packaging Options:

SFN allows for customization of product packaging, potentially adding logos or branding elements, creating a professional and recognizable presence for the business.

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Shopify's shipping system includes key features that help manage and enhance the delivery process for products.

Choose from multiple carriers

Enjoy discounted rates with pre-negotiated shipping costs.

Print up to 100 shipping labels directly from Shopify.

Optimize order routing by shipping from the nearest warehouse.

Track packages and get up to $200 insurance per label.

Go global with easy international shipping management.

Offer convenient local pickup options for your customers.

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Shopify shipping can be carbon neutral if:

1. Use sustainable packaging.

2. Reduce returns by providing accurate product information and managing frequent returners.

3. Use Shopify Planet to contribute to carbon reduction projects.

4. Encourage collective effort by involving customers.

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If you want to customize your payment methods at checkout, then you need to install a third-party app that supports payment method customizations, and then configure your customizations:

1. Tap the ... button and click on Settings

2. In the Store settings, select Payments

3. In the Payment providers section, click Choose a provider, then activate the desired payment methods.

4. Click Save to apply the changes

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1. Tap the ... button and click on Settings

2. In the Store settings -> Checkout

3. In the Customer contact method section, you can choose which contact options are displayed to your customers at checkout. You can select either phone number or email, or email only.

4. In the Customer information section, you can determine which information customers are required to enter during checkout.

5. Make any necessary changes and click Save to apply your updates.

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1. Tap the Online Store in Sale channels

2. Click Customize: you can add your logo, change colors, and select fonts to match your brand.

3. If you want to change the layout of your checkout, you can choose between One-page checkout or Three-page checkout in the layout options

If you are using a trial package, many options will be restricted

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Set Up And Manage Shipping And Deliveries

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Set Up And Manage Shipping And Deliveries

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Shipping records

Set Up Your General Shipping Profile

1. From your Shopify admin, go to Settings > Shipping and delivery.

2. In the General shipping rates section, click on Shipping profile.

3. In the Shipping origin section, make any changes to your location. For more information, refer to Manage your fulfillment locations.

4. For each shipping zone you want to include in your shipping profile, complete the following steps:

a. In the Shipping zones section, click on Create zone.

b. Name the shipping zone.

c. Select the countries or regions within the zone, then click Done.

d. For each shipping rate you want to apply in the zone, click Add rate, select the rate details, and then click Done.

5. Click Save.

Manage Fulfillment Locations in the Shipping Profile

You can perform the following actions to manage locations in your shipping profile:

Set different shipping rates depending on which location fulfills the order by grouping locations. This allows different location groups to have different shipping zones and rates.

Remove a location from a group so that no rates apply to that location. Locations not included in the shipping group will be listed under the Not shipping from section. For more information, refer to Remove a location.

Create a new location and add it to an existing location group or create a new set of zones and rates within its own group

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Using fulfillment and dropshipping services

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Using fulfillment and dropshipping services

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You can choose to fulfill your own orders, use third-party fulfillment services, or use a combination of these fulfillment methods.

A fulfillment service is a third-party warehouse that prepares and ships your orders for you. Fulfillment services can help free up your time by managing your order fulfillment and shipping tasks. Fulfillment services help stock your products in your own locations. Some services also have partnerships with shipping carriers, which helps you get lower shipping rates.

Consider using a fulfillment service when you don't want to ship orders yourself or when your business grows beyond existing warehousing capabilities.

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Shop Promise helps improve conversion rates by showing estimated delivery dates based on when the customer placed their order and where the order was sent.

For orders where Shopify doesn't have enough data to confidently predict the delivery date, the estimated delivery date won't show at checkout, even if these orders ship faster than expected.

For products shipped in up to two calendar days, a next-day or two-day delivery notification will appear next to the Shop Promise badge.

If Shopify verifies that your store is eligible, you can Enable/Disable Shop promises.

- From your Shopify admin, go to Settings > Shipping & delivery.

- On the Shipping and delivery page, go to Estimated delivery date.

- Click the arrow next to the Shop Promise badge.

- On the Shop Promises page, click Enable/Disable Shop promises.

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Add a tip online allows customers to choose to add a tip to their order at checkout when they proceed to checkout. You can enable the "add to tip online" feature as follows:

1. Go to Shopify Admin, select Settings → Checkout.

2. Scroll down to the Tips section and check the box to enable this feature.

3. Ensure the option is visible to all customers (enabled by default).

4. Customize tip amounts: 5%, 10%, 15%, or allow custom values.

5. Click Save to activate the tipping feature.

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You can collect addresses in the following ways:

Configure Address Collection Preferences:

1. From Shopify Admin, go to Settings → Checkout.

2. In the Address collection options section:

- To allow different shipping and billing addresses, uncheck Use shipping address as billing address by default.

- To validate shipping addresses, enable the Validate shipping address option.

3. Click Save to apply changes.

Enable Address Autocomplete:

1. From Shopify Admin, go to Settings → Checkout.

2. Scroll to the Address Collection Preferences section.

3. Check the box to enable Address autocomplete to provide address suggestions as customers type.

4. Click Save.

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Step 1: Shopify's order processing process

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Step 1: Shopify's order processing process

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Self-service returns is a great feature that Shopify offers, making it easy for customers to carry out the return process themselves. This is not only convenient but also helps your brand score points in the eyes of customers!

With Shopify's Self-service returns feature, you will receive an email reviewing the request, this request can be accepted or rejected on Shopify.

In case, if you accept the request, you will be sent an email with detailed return instructions as follows:

Shopify returns time is within 14-30 days

Shipping costs for returned orders will be negotiated between the store and the customer

Return costs may or may not be decided by the store

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For prepaid subscription orders with a status of Scheduled, you can track the order on the Orders page. To display prepaid subscription orders that are ready to be fulfilled, do the following:

Steps:

1. From your Shopify admin, click Orders.

2. Activate Search and filter by clicking the button with the magnifying glass and trigram icons.

3. Click Add filter +.

4. Click Fulfillment status, and then select Unfulfilled.

5. Click ⇅ to open the Sort menu.

6. Select Date and ↑ Oldest to newest.

7. Optional: Click Save as to name and save this order list view.

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Order fulfillment can begin as soon as your fulfillment system is set up.

It involves various steps like picking, packing, and shipping:

Grouping orders based on their status can help identify bottlenecks in the fulfillment process and prioritize urgent orders.

Grouping orders by fulfillment location can help reduce shipping costs and improve delivery times.

Grouping orders by fulfillment date ensures that urgent orders are prioritized and that scheduled orders are processed on time.

Grouping orders by shipping profile helps ensure that orders are shipped using the appropriate method and that shipping costs are calculated accurately.

The stages for requests and unfulfillments differ based on the fulfillment method:

Complete the order automatically.

Handle manually order fulfillment.

Utilize the app to access the order fulfillment service.

Make use of a custom personalized order fulfillment service.

Complete orders for delivery to homes.

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Shopify offers customizable email templates with your logo and brand colors, allowing you to send notifications to staff or customers. SMS notifications for order confirmations are also supported in the following countries:

Australia, Brazil, Canada, France, Germany, Ireland, India, Italy, Japan, New Zealand, Spain, United Kingdom, and United States.

--> Notifications are triggered by specific events such as orders, fulfillments, or refunds, and can be viewed and edited in the Notifications section of your Shopify dashboard.

Additionally, email notifications are supported by many popular email clients, including Apple Mail (8, 9), Outlook (2007 and later), Thunderbird, iOS Mail for iPad and iPhone, Gmail on Android, AOL Mail, Gmail (web app), Office 365, Yahoo! Mail, and Outlook.com. If you are on the Shopify Plus plan, you can contact Shopify Support to turn off specific email and SMS notifications.

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As soon as the shipment's status changes, the order status page is updated instantly. Status may be:

Confirmed - Your order has been placed and is currently being prepared for shipment.

In transit - Your order has been shipped and is on its way to you.

Sent out for delivery - Your shipment is scheduled for delivery today.

Delivered - The carrier tried to deliver your package, but there was an issue. Please check your tracking information for more details. (or: Your order has been successfully delivered.)

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Viewing Order Schedule:

1. Access Shopify Admin: Log in to your Shopify admin panel.

2. Navigate to Orders: Go to the "Orders" section.

3. Select Order: Click on the specific order you want to view.

4. Check Schedule: Look for the "Schedule" section on the order details page.

Order Status:

Pending: The order is still being processed, which might involve payment verification, product fulfillment, or handling returns.

Archived: The order has been moved to the archive section, either manually or automatically.

Canceled: The order has been canceled but may not have been fully refunded. It might require further processing.

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Save time and money with Shopify’s built-in solutions for order management, shipping labels, fulfillment automation, inventory, and returns. Streamline operations and enjoy the best shipping rates.

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With shopify you can use multiple payment methods. You can use shopify payments or third party payment methods to accept payments.