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MOD 8: Controlling Performance and Operations

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MOD 8: Controlling Performance and Operations

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MOD 8: Controlling Performance and Operations

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MOD 8: Controlling Performance and Operations

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Organization and individual performance evaluations are important for understanding how a company is performing compared to competitors and goals. This is one aspect of the controlling function of management. The others include setting benchmarks and corrective action.

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This Module discussed the difference between a leader and a manager. Leaders have influence and establish direction. Managers delegate task and resources to achieve a goal. They often over lap but are not the same.

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Mod 6: Managing Human Resources and Communications 

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Mod 6: Managing Human Resources and Communications 

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Mod 6: Managing Human Resources and Communications 

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Mod 6: Managing Human Resources and Communications 

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This module discusses the importance of Human Resources along with its different functions. These functions include Training and development, compensation, safety and health, employee relations, and termination

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MOD 5: Organizational Structure and Processes

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MOD 5: Organizational Structure and Processes

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Psychologist Edgar Schein proposes that there are four key elements of an organization’s structure that are important when defining company culture: common purpose, coordinated effort, division of labor, and hierarchy of authority.

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MOD 5: Organizational Structure and Processes

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MOD 5: Organizational Structure and Processes

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Organizations organize under one of four departmental structures: functional, product, customer, and geographic, or a matrix organizational structure.

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A part of planning is always examining internal and external factors to be prepared for any changes in business or consumer needs. The SWOT analysis is a good tool to use.

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Planning is the process of setting goals which are derived from the vision and mission statement.

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Module 3: Management within Global Organizations

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Module 3: Management within Global Organizations

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Cultural differences should be carefully assessed before decisions are made about globalization. Differences can cause the need to change how a company performs its 4 basic management functions. Useful tools include the GLOBE project's cultural dimensions and Global business startegies.

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McDonalds is a great example of a global corporation. This means that it competes in multiple markets and countries.

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Module 2: Ethics and Corporate Social Responsibility

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Module 2: Ethics and Corporate Social Responsibility

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This module introduces the standard for ethical and legal integrity in business. Stakeholders expect organizations to be philanthropic and give back to employees, consumers, and the environment.

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This module describes the fundamentals of management as it relates to organizations, structure, and concepts. Management has two aspects; as a people or as a process. Both are important to help an organization reach its goals. The four basic functions of management are planning, organizing, leading and controlling.