# data[].attributes.body
The day began with a formal company briefing where we were introduced to the organization's history, mission, and values. I learned about its innovative beginnings, commitment to exceeding customer expectations, and ambitious future goals. The passion and purpose behind the company were inspiring.

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Following the company briefing, we had an important Environmental, Health, and Safety (EHS) session covering emergency procedures, fire safety, PPE use, and hazard reporting. It was reassuring to see the company’s strong commitment to safety. Later, my manager, Thiruselvan, gave me a tour of the logistics department and warehouse, where I observed the order fulfillment process and learned about inventory management. The scale and efficiency of operations left a strong impression on me.

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Along with receiving my uniform, I was also given my employee ID card, marking another milestone in my first week. HR then guided me through the necessary documentation, including submitting my ID, setting up bank details for direct deposit, and signing forms related to company policies and benefits. Despite the volume of paperwork, the process was smooth, clear, and well-organized.

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My supervisor tasked me with designing a new parking lot layout for Nissan Serena vehicles using Microsoft Excel. Initially unsure how to begin, I soon realized Excel’s grid system was well-suited for this project. I gathered key information such as available space, standard parking spot dimensions, and the required number of spots. While following safety and accessibility guidelines—including spaces for handicapped parking and buffer zones—I was given creative freedom to optimize the layout effectively.

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My supervisor asked me to assist with car inspections and data entry for a new batch of vehicles being prepared for market. I was eager to take part, as it gave me valuable hands-on experience and helped deepen my product knowledge—an important step in understanding the technical aspects of what we’re promoting.

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The morning started with a briefing on the inspection of new Nissan Serena models to ensure they met quality standards. I worked alongside the quality control team, checking exterior elements like the body, paint, and tires, as well as interior systems such as lights, A/C, and dashboard functions. Although I lacked deep technical expertise, I was able to support the team by identifying visible defects and learning from their guidance.

# data[].attributes.body
Today offered valuable insight into the company's core operations. My supervisor assigned me to review the overall process flow, allowing me to understand how various departments work together. As a marketing major, this broadened my perspective beyond just the end product and gave me a clearer view of how the entire operation supports what we deliver to customers.

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Performed data entry tasks which involved inputting vehicle shipment details and logistics records into the company's digital tracking system. Ensured all entries were accurate and aligned with documentation received from the logistics team.

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Collaborated with the logistics department to support the shipment process of Completely Built-Up (CBU) cars. Assisted in preparing carrier documentation, coordinating schedules, and verifying vehicle readiness for dispatch.

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Compiled and generated a comprehensive report outlining the car shipment progress, including destination tracking, number of units dispatched, and logistical performance metrics. Data was pulled from internal systems and validated for accuracy.

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Continued data entry operations, updating shipment logs and carrier dispatch records. Ensured all outstanding entries from the previous week were finalized and backed up in the central database.

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Delivered a presentation summarizing weekly car shipment performance. The report covered key insights, potential bottlenecks in the shipping process, and proposed improvements for future coordination efforts.

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Today marks my first day at TCEAS, transitioning from TCMA. My assistant manager provided a concise briefing on the company's operations and my job scope, which helped me get oriented. Following the briefing, my initial task was to stamp and distribute vouchers purchased by ETCM. This hands-on activity immediately immersed me in a practical aspect of the role. I gained foundational knowledge of TCEAS's operations and my role, while developing a practical understanding of voucher handling processes, an immediate introduction to the administrative workflows within the company.

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I received my work laptop. As I don't yet have access to the company's portal, my manager personally guided me through some key work tasks. We focused on understanding various campaigns and the process for creating essential monthly reports for the HOD, CFO, and CEO. This direct instruction was incredibly helpful for getting started.

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My assistant manager continued my training today. I learned how to track and record tire details, which is a crucial part of our operations. We also covered workshop standardization, understanding the importance of consistent procedures. Furthermore, I was introduced to the customer touchpoint and feedback process, emphasizing how we gather and act on customer insights. Finally, I received training on the Preventive Maintenance Schedule (PMS), learning how to manage and execute these essential maintenance plans.

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My assistant manager  walked me through a previous campaign, the Hari Raya 2025 Campaign, explaining its structure and outcomes. Later, I encountered an issue with printing using my new laptop, but thankfully, the IT team promptly assisted me in troubleshooting and fixing the problem. I gained insights into campaign planning and evaluation by reviewing the structure and outcomes of a past marketing initiative.

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I'm on Medical Leave. Didn't report for duty.

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This morning, I joined the East Malaysia 2025 Campaign Briefing, which covered the upcoming Pesta Kaamatan & Hari Gawai promotions. It was insightful to see the strategic planning for these regional campaigns. My assistant manager also took the time to teach me about our Marketing Communication strategies, specifically focusing on SMS and WhatsApp as key channels for reaching our customers. From this, i got the insights into regional campaign planning and the strategic considerations behind localized marketing efforts. Additionally, I learned how SMS and WhatsApp are utilized as key communication channels, deepening my understanding of targeted marketing communication strategies.

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Today, I focused on the task assigned yesterday. I began preparing a quotation for ETCM using the provided template. The quotation requires a detailed breakdown of each service interval up to 100,000km, including both retail pricing and pricing after a 15% discount. I'm referring to the "NISSAN PMS Content 2025 - 250217.xlsx" document for all the necessary details. I'll reach out to my assistant manager if any clarifications are needed. I developed a practical understanding of quotation preparation, including how to apply structured templates and calculate discounted pricing. I also learned how to extract and interpret data from internal reference documents, reinforcing attention to detail and accuracy in service pricing.

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Today, my assistant manager assigned me a new task to create a quotation for the N18 Almera Turbo. Specifically, this quotation needs to cover the 14,000km, 28,000km, 42,000km, 56,000km, and 70,000km service intervals. This will be a good opportunity to apply what I've learned about our service offerings. I reinforced my understanding of the company’s service offerings by applying it to a real-world task—creating a detailed service quotation for the N18 Almera Turbo. This task helped me to further develop my skills in interpreting service interval data, structuring quotations, and ensuring pricing accuracy.

# data[].attributes.body
Today, one of my colleagues provided valuable training today, teaching me the process of creating a purchase order and the steps involved in requesting quotations from vendors before a purchase order is generated. After the training, i was tasked to  create a database for SMS blast ( Nissan Almera N18 Last service date April 2024 - September 2025) as a practice. From this tasks, I learned how to create a purchase order and request vendor quotations, as well as how to build a targeted SMS blast database based on customer service history.

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Today, I was tasked with creating the "SHELL Remote Control Car Collection (March 25 Report)". After completing it, I was responsible for distributing it to the necessary personnel within the organization. Furthermore, I assisted a colleague by depositing a cheque and ensuring the proof of deposit was sent to the administration team. I gained experience in preparing and distributing internal reports, reinforcing my attention to detail and organizational communication skills. Additionally, by assisting with the cheque deposit and submitting proof to the administration team, I became more familiar with basic financial procedures and interdepartmental coordination.

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Today, I attended an online training session on ELF Lubricants, where I learned about their features, benefits, and importance in engine performance. I also participated in our company’s flood relief efforts, helping provide support to affected communities. Later, we had a discussion on customer retention strategies, focusing on improving follow-up processes and service quality. We reviewed the company’s performance by region, identifying both strong and underperforming areas. Finally, our Assistant Manager explained the key service packages offered by the company, including the Nissan Preventive Maintenance Package, the Alternative Preventive Maintenance Package, and the Signature Service Bundle. I deepened my technical understanding of ELF Lubricants and their contribution to engine performance. The discussion on customer retention enhanced my knowledge of service quality and follow-up strategies, while the performance review by region sharpened my ability to interpret business data.

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Today, my Assistant Manager taught me how to verify the grammar of Malay language promotional content using the Dewan Bahasa dan Pustaka (DBP) website. This will help ensure that all our marketing materials in Malay are professionally written and grammatically correct. Finally, before leaving for the day, I was assigned to prepare and send out a promotional SMS blast for the Navara model retention campaign. I learned how to ensure the linguistic accuracy and professionalism of Malay promotional content using the DBP website as a grammar checking resource. Additionally, I gained practical experience in executing an SMS marketing task, reinforcing my understanding of campaign implementation and customer communication.

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Today I assisted my colleague in delivering an airbag to the workshop as requested. Later in the day, after receiving a quotation from the vendor, I proceeded to create a purchase order accordingly. Created a parcel for shipment to the workshop. Ensured all items were securely packed and labeled. Shipping documentation completed and handed over to the courier for dispatch. From this, I learned the process of creating a purchase order based on vendor quotations. Additionally, I developed practical skills in packaging, labeling, and managing shipping documentation for efficient dispatch.

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Today, I edited the Nissan Navara quotation and obtained approval from my Senior Manager to proceed with the signing. Following that, I was tasked with collecting all necessary information required for the HOD report from the company’s portal. After gathering the data, I filtered and edited the information to ensure it was clear, accurate, and suitable for presentation to my Senior Manager. While working on it, I encountered an error in the Navision portal and reported the issue to the IT team for resolution. From this, I learned how to finalize and secure approval for official documents, collect and refine data for reporting purposes, and handle system-related issues by coordinating with the IT team.

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Today, I was assigned to request a quotation from Ads Pacific Print Sdn Bhd for the DriveOn banner. I took the opportunity to familiarize myself with the vendor communication and quotation process. Subsequently, I was tasked with updating the tire prices in the Excel sheet by cross-checking the latest pricing information from the WMS. I learned how to communicate professionally with vendors to request quotations and how to update pricing data accurately by cross-referencing information from internal systems.​

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Today, I entered the extracted data for the HOD report into the May edition of the HOD PowerPoint presentation. This process provided me with valuable insights into my work progress and performance. Later, our entire team presented the completed report to our Senior Manager. During the presentation, I received constructive comments on my contributions, which will help guide improvements in future reporting tasks. From this, I learned how to compile and present data effectively in a professional format, gained awareness of my work performance, and received valuable feedback to enhance the quality of future reporting tasks.

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Today, I was tasked with distributing information regarding the Langkawi Exclusive Deals Campaign and the Shell Remote Control Car Campaign to relevant stakeholders within the organization. Later, I was assigned to extract data related to the Pesta Kaamatan and Hari Gawai campaigns to support ongoing reporting and analysis efforts. I learned how to communicate campaign information effectively to internal stakeholders and how to extract relevant data to support campaign reporting and analysis.

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Today, I was tasked with extracting a report on the previous SMS blast and updating the designated Excel sheet with the relevant data. Later, I participated in the Pre-Meeting for the Unity, CEO, and CFO report, which was prepared based on the existing HOD report. During this process, I contributed additional data that was not included in the original HOD report to ensure the presentation was more comprehensive and aligned with current organizational priorities. I learned how to manage and update SMS blast data accurately

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I was tasked with creating an WhatsApp Blast for the Almera Turbo (N18) Aerokit. I began by extracting the necessary data and drafting the content for the message. Once completed, I presented the content to my Senior Manager for approval. After receiving his comments, I incorporated the suggested amendments and finalized the SMS Blast for distribution. I learned how to create and refine a WhatsApp Blast by drafting targeted content, seeking feedback from leadership, and incorporating revisions to ensure the message was clear, effective, and ready for distribution.

# data[].attributes.body
I was on medical leave. I didn't report to duty today.​

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Today, I was assigned to print the invoice and obtain my Senior Manager’s signature. Later, I was tasked with extracting data for the WhatsApp blast related to the Pesta Kaamatan and Hari Gawai campaigns. I created the content and presented it to my senior manager, following his feedback, I made the required amendments and finalized the SMS Blast for distribution. From this, I learned how to manage document approvals by handling invoice printing and signature collection, and how to create, revise, and finalize WhatsApp blast content for specific campaigns based on data extraction and managerial feedback.

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Today, I updated the shipping and voucher information to the person-in-charge (PIC) related to the voucher purchase. I then passed the necessary details for the WhatsApp blast to my colleague, who assisted in sending it out. Additionally, I forwarded some documents requiring signatures to senior management. From this, I learned how to communicate and update key information to relevant team members, coordinate the execution of a WhatsApp blast, and manage the process of forwarding documents for senior management approval.

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Today, I executed a WhatsApp blast message in conjunction with Hari Gawai (Sarawak) and Pesta Kaamatan (Sabah), which are celebrated in two different regions. The blast was part of our campaign to inform customers about promotions. Before launching, I obtained approval from my manager for both the content and the customer database. My colleague assisted me in preparing and coordinating the blast. I learned how to execute a WhatsApp blast campaign, ensuring cultural relevance and promotional alignment, while also gaining experience in content approval, customer database validation, and collaborative campaign coordination.

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Today, I conducted a WhatsApp blast targeting Navara lost and lapsed customers. As we had previously sent out an SMS about this campaign, the WhatsApp message served as a reminder, highlighting that the campaign will end on 28 May 2025. I learned how to reinforce a marketing campaign by using WhatsApp as a follow-up channel to an initial SMS blast, effectively targeting lost and lapsed customers with timely reminders about campaign deadlines.

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Today, I carried out an SMS blast for the Enduro Lubricant Promo priced at RM155. Prior to sending, I obtained my manager's approval for both the content and the customer database. I also made the necessary adjustments based on his feedback to ensure alignment with campaign objectives. I learned how to execute an SMS blast campaign by preparing approved content and customer data, incorporating managerial feedback to ensure the message aligned with campaign goals.

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Today, I was tasked with gathering all the necessary details to assess the performance of the Navara Model Retention Campaign. I initiated this by emailing SSH (Space Studio House) to request the cost for the campaign visual. I also retrieved the WhatsApp and SMS blast costs from the internal portal and obtained the banner cost from the related invoice. This data will be used to support the overall evaluation of the campaign’s effectiveness and cost efficiency. I learned how to collect and compile cost-related data from multiple sources to evaluate the performance and cost efficiency of a marketing campaign.

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Today, I was tasked with collecting information to prepare a report on Nissan Kicks NPMP Gold claims and the overall sales performance of the Nissan Kicks for the months of March and April. I obtained the necessary data from the Sales Planning Department and used the information provided to create a dashboard, as requested. The dashboard presents both the claims and sales figures in a clear and organized manner to support performance analysis. I learned how to gather and interpret sales and claim data to create a structured dashboard that supports performance analysis and reporting.

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Today, I assisted my Assistant Manager in distributing Tissue Boxes containing RM20 vouchers to our workshop representatives. The representatives came to our PJ office to collect the items. I helped coordinate and ensure the smooth handover of the boxes as part of our ongoing customer engagement initiative. From this, I learned how to support customer engagement initiatives by coordinating and facilitating the distribution of promotional materials to internal representatives.​

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Today, I was tasked with executing an SMS blast for Hari Gawai and Pesta Kaamatan targeting selected customers. I began by extracting and filtering the customer data, then prepared the SMS content and obtained approval from my manager before proceeding with the blast. Additionally, I assisted my Assistant Manager in distributing Tissue Boxes with RM20 vouchers to workshop representatives who came to collect them at our PJ office. I learned how to execute a targeted SMS blast by managing customer data, crafting approved content, and ensuring timely distribution. I also reinforced my coordination skills by assisting in the distribution of promotional materials as part of a customer engagement effort.

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Today, I was tasked with preparing the performance report for the Hari Gawai and Pesta Kaamatan campaigns. I extracted the necessary data and began working on the analysis. In addition to this, I also submitted an invoice to the Finance Department for processing. I learned how to analyze campaign performance by extracting and evaluating relevant data, and gained experience in handling administrative tasks by submitting an invoice for processing.

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Today, I continued working on the Hari Gawai and Pesta Kaamatan performance report, building on the progress made yesterday. I was also tasked with editing and making corrections to the NPMP form as needed. Later in the day, I received feedback from my Senior Manager regarding the Hari Gawai and Pesta Kaamatan report, which will help guide further refinement. From this, I learned how to refine and enhance a campaign performance report based on managerial feedback, while also gaining experience in reviewing and editing official documents like the NPMP form.

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Today, I continued my task to create report for Hari Gawai and Pesta Kaamatan campaign. After completing the report I sent it to my senior manager for review. This time my manager approved the report and asked me to send it to nessecary stakeholders of the organization. I learned the importance of thoroughness and clarity in report preparation, as well as the value of getting feedback and final approval before sharing it with stakeholders.

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Today, I was tasked with preparing presentation slides for the upcoming HOD, UNITY, and CEO meetings. I extracted and processed the required data from the portal before updating the slides accordingly. Additionally, I discussed the SMS and WhatsApp blast planning for June with my Assistant Manager. Later in the day, I delivered the SMS blast regarding the Port Dickson workshop relocation. From this, I learned how to prepare high-level presentation slides by extracting and organizing data for leadership meetings, contributed to upcoming campaign planning, and executed a targeted SMS blast to communicate important operational changes.

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Today, we had the Pre-HOD, UNITY, and CEO meetings. During these sessions, each department presented their respective updates to our Senior Manager, Mr. Sam. I presented my segment and received direct feedback from my Senior Manager. Following the meeting, I implemented all the necessary amendments as per the feedback received.

Additionally, I was assigned the task of sourcing quotations for PMS Foamboard to be used across all Nissan Service Centres. I will proceed with contacting relevant vendors and suppliers to fulfill this requirement. I learned how to present departmental updates in meetings and respond to direct feedback by making timely revisions. I also gained experience in vendor sourcing by initiating the quotation process for PMS Foamboards needed across all Nissan Service Centres.

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Today, I proposed the SMS and WhatsApp blast content and database to my Senior Manager and received feedback on my work. Later, I discussed the comments with my Assistant Manager to address the identified issues. I continued refining the content and database until the end of the workday. From this, I learned how to develop and refine SMS and WhatsApp campaign content and databases by incorporating managerial feedback and collaborating with my Assistant Manager to ensure accuracy and effectiveness.

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Today, I worked on preparing the parcel for dispatch. Later, I continued updating the database and content. I also made the final amendments to the HOD presentation slides. I learned how to manage parcel preparation for dispatch, maintain and update campaign databases and content, and finalize presentation materials for leadership meetings.

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Today, I began creating SMS and WhatsApp blast content for several ongoing campaigns, including the Nissan Serena Aerokit, X-Trail Aerokit, NPMP Gold, and Langkawi Exclusive Deals. While working on the content, my Senior Manager assigned me a new task to compile a network list that includes only Nissan service workshops, specifically excluding Body and Paint centers. I started filtering and organizing the data accordingly to meet the requirements. This task helped me improve my ability to manage multiple assignments simultaneously while deepening my understanding of the company's operational network and campaign messaging.​​​

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Today, I was tasked with updating the new Body and Paint Manager’s details in the customer touchpoint and feedback notice materials. After completing the update, I followed up on the status of the Port Dickson workshop banner and provided my Senior Manager with the latest information. Later in the day, I proposed the SMS and WhatsApp content and customer database for upcoming campaigns to my Senior Manager. After receiving his feedback, I began working on the necessary amendments to refine the content and ensure alignment with campaign objectives. I learned how to manage and update customer-facing materials accurately, maintain clear communication with my supervisor through timely status updates, and improve campaign content by incorporating feedback to ensure it meets strategic goals.

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Today, I was assigned to review the NPMP registration forms submitted by the vendor for any errors. This task required careful and detailed checking of each element to ensure accuracy and completeness, which made it quite time-consuming. After thoroughly reviewing the forms, I created a working file to organize the data systematically and made the necessary corrections to ensure all information was accurate and properly formatted. I learned the importance of precision and attention to detail when reviewing vendor-submitted documents, as well as how to structure and manage a working file for effective data correction and tracking.

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Today, I was tasked with sending out vouchers based on the requests received from various workshops. After completing the dispatch, I handed over the NPMP registration form to the representative from the Klang workshop. Later, I assisted the Procurement team by checking the tire prices to ensure they were accurate and up to date. Once that was done, I began working on the presentation deck for the upcoming Aerokit Re-briefing. Toward the end of the day, I received the corrected version of the NPMP registration form from the vendor. After carefully cross-checking the document, I identified three remaining errors that will need to be addressed. I learned how to manage multiple tasks efficiently, from fulfilling workshop requests to supporting procurement and preparing presentation materials. I also enhanced my skills in document verification by reviewing and identifying errors in vendor-submitted forms.

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Today, I was assigned by my Senior Manager to prepare the presentation deck for the upcoming Aerokit re-briefing. To complete this task, I referred to the previous briefing deck as a reference and collected updated data to ensure the content is relevant and comprehensive. This included product information, pricing, campaign details, and workshop participation data. Through this task, I gained a better understanding of the structure and flow of an effective briefing deck. I also improved my ability to extract relevant information and tailor content to suit the audience. Additionally, referencing past decks helped me understand how to maintain brand consistency and professionalism in presentations.

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Today, I prepared content in Malay for both SMS and WhatsApp blast campaigns. For the SMS, I developed content for the Shell Lubricant campaign, which promotes a free remote control car giveaway with the purchase of Shell lubricant under the Signature Service Bundle, specifically for Nissan out-of-warranty and Non-Nissan vehicles. Meanwhile, for the WhatsApp blast, I created promotional content for Enduro Lubricant, priced at RM155, targeting the same customer segment. Through this task, I learned how to effectively craft concise and engaging messages in Malay tailored to different platforms. It also helped me understand how to position offers clearly based on the product type and customer category while maintaining consistency in tone and clarity.

# data[].attributes.body
Today, I continued working on the customer database required for both SMS and WhatsApp blast campaigns. For the SMS database, I applied filters to include only Nissan out-of-warranty and Non-Nissan customers, while removing TC-related companies, TC staff, and duplicate entries. For the WhatsApp blast database, the filtration criteria included SMD members (Sam, Sherlyn & Vasu), Nissan out-of-warranty and Non-Nissan customers, while excluding eGarage workshops, TC-related companies, TC staff, and duplicates. Later, my Assistant Manager assigned me a new task involving the “Append All RO Jan–Dec 2024” file. I was asked to compile a filtered dataset by deleting all Service ROs, using Column Z (lastROtype) as the filter. I completed and submitted this task by 12PM. Subsequently, I received another task to prepare both the database and content for the upcoming East Coast NPMP campaign. I was instructed to delete all NISSAN entries and compile a list of Non-Nissan vehicles that came in for accident repairs in 2024. The data was to be presented in a new sheet with three columns: Make Name, Model Code, and Model Description. Throughout these tasks, I deepened my understanding of data segmentation and campaign targeting. I also sharpened my Excel skills, especially in data filtration, cleanup, and compilation based on specific marketing and operational requirements.

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Today, I continued developing the campaign content for the upcoming NPMP East Coast campaign. This involved crafting messaging aligned with the promotion objectives and target audience for the region. Later in the day, my Assistant Manager assigned me a new task to pack RFID Tags as free gifts for an ongoing Body & Paint campaign. I was provided with a list to follow, which outlined the distribution details to ensure each RFID pack was prepared accurately. This task helped me strengthen my attention to detail and reinforced the importance of following structured instructions for campaign-related fulfilment.

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​Today, I presented the Aerokit Re‑briefing deck to my Senior Manager and received constructive feedback. I also proposed both the content and database for the Shell Remote Control Car SMS campaign and the Enduro RM155 WhatsApp blast—including the phrase “pemeriksaan berbilang titik”—to Sam, who offered further criticism. He emphasized the need to choose precise wording so customers can clearly grasp each message. From this experience, I learned the importance of selecting accurate, customer‑friendly terms to enhance overall message clarity and impact.

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Today, I was tasked with preparing the Purchase Order (PO) for the East Coast NPMP campaign materials, including the banner and A5 tent card. During the process, an error was identified in the quotation by my Senior Manager, which I promptly highlighted to my Assistant Manager for rectification. In the afternoon, I conducted a re-briefing session for the Aerokit—a product we offer for three Nissan models: Almera, X-Trail, and Serena. The session went well, and I was able to present confidently and respond effectively to questions from the attendees. Later in the day, I continued packing RFID tags for regional distribution. From today’s tasks, I learned the importance of thoroughly reviewing documents such as quotations and POs before submission to avoid delays and errors. Conducting the Aerokit re-briefing session helped build my confidence in product knowledge and communication, especially in handling questions from the floor. Additionally, I gained better understanding of the coordination required between departments to ensure smooth execution of campaign logistics, such as the preparation and distribution of marketing materials.

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Today, I was tasked with sending the NPMP registration form to the Kemaman workshop, but due to a company network outage, I was unable to print the form as the printer was connected to the internal network. I then continued with packing RFID tags for the remaining regions, including Southern, Northern, East Coast, and East Malaysia. Later, my assistant manager requested my help to deliver tissue boxes and RFID tags for the Northern region, which I promptly carried out. After completing the delivery, I began working on creating the database and drafting the SMS and WhatsApp copy for the July communication blast. From these tasks, I learned the importance of being flexible and resourceful when facing technical issues, how to manage and prioritize multiple assignments efficiently, and the value of maintaining clear communication when coordinating logistics across different regions.

# data[].attributes.body
Today, I continued with the planning for the SMS and WhatsApp (WA) blast for the month of July. As part of this task, I usually identify and propose which products or campaigns are most suitable for each channel based on relevance, timing, and customer impact. For this month’s SMS blast, I proposed four key campaigns: TOMEI Aerokit for the Almera N18, SSB (Enduro RM155), the Mid-Year Mega Sale for eGarage, and Preventive Engine Valve Cleaning. Meanwhile, for the WhatsApp blast, I proposed the NPMP East Coast Campaign, J IMPUL Aerokit for the Serena C27, the Mid-Year Mega Sale for eGarage, and SSB Shell Lubricant. From this exercise, I further developed my strategic thinking on audience targeting and improved my ability to align promotional content with suitable communication platforms.

# data[].attributes.body
Today, I was tasked to go to the PJ office to deliver RFID tags and tissue boxes to the Service Manager of the Puchong workshop, based on the delivery list provided by my assistant manager. After completing the delivery, I returned to the KL office and continued working on the SMS and WhatsApp blast database. Once the database was prepared, I proposed it to my assistant manager and made the necessary corrections based on her feedback. Later in the day, I sought assistance from the IT personnel to connect my laptop to the printer using a cable, as a workaround for the ongoing network issue. Through today’s tasks, I learned the importance of cross-functional coordination, attention to detail in campaign planning, and how to adapt to technical challenges to ensure work continuity.

# data[].attributes.body
Today, I was tasked with creating a memorandum for all Nissan workshops and B&P workshops regarding the new Nissan Line-Up poster. I began by gathering all the necessary information to ensure the content was accurate and relevant. Once the draft memorandum was completed, I submitted it to my senior manager for approval. After receiving his feedback, I made the required amendments accordingly. Later in the day, I worked on creating the promotional copy for the TOMEI Aerokit for the Almera (N18). I shared the final copy with my senior manager, and it was approved without further changes. From these tasks, I gained a better understanding of how to structure formal communications for internal circulation and improved my ability to craft marketing messages that align with brand standards.

# data[].attributes.body
I didn't report for duty.

# data[].attributes.body
Today, I was tasked to send out RFID tags for the East Coast region. Once the task was completed, I ensured the tracking number of the parcel was shared for proper recording and documentation. After that, I proceeded to create the database and content for this week's SMS and WhatsApp promotional blasts. The SMS content focused on the Enduro semi-sintetik engine oil promotion priced at RM155, while the WhatsApp content highlighted the Aerokit promotion for the Nissan Serena C27. Later in the day, I handed over all purchase orders issued by Edaran Tan Chong Motor to the Finance department for invoice issuance. From this task, I learnt the importance of systematic coordination between departments, the need for timely communication to ensure smooth campaign execution, and the value of maintaining accurate records for tracking and accountability purposes.

# data[].attributes.body
Today, I was tasked with preparing the database and content for the 3rd week of SMS and WhatsApp blasting. For the WhatsApp blast, I developed content for several campaigns: Preventive Engine Valve Cleaning, the NPMP East Coast Campaign, a promotion offering a free remote control car with the purchase of a Shell lubricant package, and a special offer for the Nissan Serena C27 Aerokit. For the SMS blast, I created content for the Enduro semi-synthetic oil promotion. Through this task, I learned to manage and organize multiple campaign materials within a tight timeline, ensuring consistency in messaging while adapting content to suit the respective platform formats. It also improved my attention to detail and strengthened my ability to prioritize tasks effectively.

# data[].attributes.body
Today, I continued working on the database and content for the 3rd week of SMS and WhatsApp blasts. Later in the day, one of my colleagues requested assistance in creating a database for the eGarage Mid-Year Mega Sale campaign, specifically targeting customers whose last service date was between June 2023 and September 2023. After completing the filtration process based on the given criteria, I compiled and refined the relevant data, then passed the final file to him for further use. This task helped reinforce my data handling skills and the importance of accuracy in targeted marketing efforts.

​

# data[].attributes.body
Today, I was tasked with updating the performance dashboard for recent marketing campaigns, ensuring the accuracy of visuals and figures presented. I reviewed campaign results and incorporated the final figures and comments provided by my Senior Manager. I also checked and verified SMS and WhatsApp blast reports to ensure consistency in outreach tracking. This helped sharpen my skills in accuracy and detail-oriented data compilation.

# data[].attributes.body
I was assigned to prepare campaign reminders for upcoming service promotions. I drafted the content and submitted it for approval to my Assistant Manager. Following feedback, I revised and finalized the messages for circulation. I also updated internal tracking sheets related to voucher distribution and promotional campaign costs. This taught me how to manage concurrent tasks and improve internal documentation workflows.

# data[].attributes.body
Today, I compiled data for the monthly marketing summary report and assisted in validating customer segmentation for upcoming promotional blasts. I supported my Senior Executive in reviewing previous campaign performance to identify key improvement areas. I also ensured the document repository was well-organized, allowing for smoother access by team members in future. I learned the importance of consistency and collaboration in performance analysis and document management.

# data[].attributes.body
I continued with final performance reviews and audit checks on campaign documentation. I also assisted in preparing draft visuals for future campaigns and discussed the visual alignment with my Assistant Manager. Throughout the day, I ensured that all campaign archives, cost reports, and promotional databases were updated and stored correctly. This strengthened my understanding of campaign lifecycle management and design briefing coordination.

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On my final day, I reviewed all the tasks and projects I was involved in during my internship. I compiled a detailed handover document listing each task, its current status, and any required follow-up. I officially handed over all responsibilities and materials to my Assistant Manager. Additionally, I participated in a brief wrap-up discussion with both my Assistant Manager and Senior Manager to share feedback and express appreciation. This process taught me the importance of responsible closure, thorough documentation, and effective transition planning.