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See all the wonderful things Vivy Yee has made

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Today I am doing tour code. Tour code is doing a name list after the tour has been confirmed. I have to key in the departure and arrival date and time and key in all the name of the travellers in a tour to print it out and stick to the file.

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Today I arrange the files last year. I have to separate the papers that are going to throw and the papers that we have to keep for use. The papers that we still have to keep are such as passport copy, final itinerary, name list and the transport details. I have to stick the documents together.

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Today I fill in passport cover. First of all, I have to check the tour name list to double confirm that the name list is list out the travellers’ name. Then, I have to write the name to the passport cover. This is to ensure that every traveller have their own passport cover when they join our tour.

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Today I fill in passport cover with the name of travellers and the departure date. I have to fill in the names according to a dropbox system that is the up to date about the tour. The latest tour and the amount of travellers will be shown in the system as the staff of tour keep up-to-date for all tours.

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Today I write the passport cover for the tours on June. I have to write the name of the travellers according to the name list of the tour in the system. Besides that, I have to write the name of travellers to the bag tag and insert a sticker into the passport cover.

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Today I help the travellers buy luggage and meal on board in the Air Asia website. I have to buy according to the request from travellers. They will request to buy different kilogram luggage and different types of meal. Hence, I have to choose carefully before make payment.

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Today I write a lot of China Visa’s form as our runner will be submitted to China embassy tomorrow morning. The documents that I have to prepare before the submission date included a passport copy, original passport of the traveller, flight ticket and the china visa form.

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Today I am doing add on luggage and meal on board on Air Asia website. I have to follow the request from the travellers as they have to add on how many kilogram luggage and want to choose which meal to enjoy when they are on the flight. Hence, I have to add carefully to avoid add on wrongly.

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Today I insert all of the documents into the passport cover. As the tour will be departed on tomorrow, I have to insert the documents such as flight ticket, insurance policy, and travel itinerary into the passport cover.

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Today I fill in China Visa form. I have to write the details from the passport and have to duble check the details before submit to China embassy. To apply China Visa, we have to prepare China Visa form, flight ticket and a copy passport to pass it to embassy.

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Today I am doing tour code for a tour that is confirmed. I have to key in the total name of the travellers, the deposit they has been paid and the contact number to contact the travellers. Afterthat, I have to print it out and stick to the file as a refer.

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Today I insert all of the documents into the passport cover as the tour will be departed on tomorrow. Hence, I have to insert the documents such as flight ticket, insurance policy, travel itinerary and original passport into the passport cover to let the travellers hold easily.

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Today I insert the documents into the passport cover. The documents included flight ticket, insurance policy, original passport and travel itinerary. After insert all of the documents into the passport cover respectively, I have to pass to a staff to double check whether the documents insert according to the name.

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Wesak Day

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Today I insert all of the documents into the passport cover. The documents included flight ticket, insurance policy, and travel itinerary. I have also insert their original passport into the passport cover respectively.

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Today I am doing web check in for the tours on 12 May 2017. I have to help travellers to check in for their flight. Hence, I have to key in the details of the passport into the Air Asia system and check the traveller’s name carefully to make sure their name is spell correctly without any mistake. This is to ensure that they will check in successfully.

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Today I help to insert the documents into the passport cover. All of the documents must be folded and insert into the passport cover. Hence, we will pass the documents to the travellers easily. Each traveller will receive one passport cover with their documents folded inside.

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Today I insert the flight ticket, insurance policy, travel itinerary and original passport into the passport cover. Each traveller will have one passport cover. So, I have to put the flight ticket respectively to the passport cover. When the tour depart, our staff will pass it to their hand to make sure they receive all of their documents in the passport cover.

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Today I am doing web check in for the tour on 09 May 2017. I have to key in the details carefully according to the passport. After that, I have to double check the spelling of the name of the travellers and the details as to avoid the mistakes occur. Then, I will print it out to put into the passport cover.

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Today I fill in China Visa form. I have to write the details carefully as tomorrow is the submission date to pass to embassy. The full set of China Visa included flight ticket, photocopy of the passport and the China Visa form that we have to prepare to submit to embassy.

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Today I help the travellers to purchase insurance. I have to key in the date of their tour to cover and the details from them. I have to key in the beneficial name and the relationship with the travellers to finish the steps of purchase. After done the payment, I have to print the insurance policy out. One policy is for the traveller while another one is for the account department.

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Today is holiday (Labour Day).

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Today I web check in the Air Asia flight. First of all, I have to check the name of the travellers to make sure their spelling is correctly. Then, I have to key in the passport number, the expire date, and the date of birth of travellers into the web. Before I confirm the web check in, I will check twicw to make sure there is no problem to occur.

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Today I add on luggage and meal on board  for the travellers. I have to go inside the Air Asia website and sign in by using our company’s email to make a payment for the luggage and meal on board that we help the travellers to buy. Hence, I have to make the payment carefully.

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Today I am filling in China Visa form as today our runner would pass the China Visa form to China embassy to apply for China Visa. I have to check carefully to avoid any mistakes occur. Besides filling in China Visa form, I have to prepare a passport copy and flight ticket for submit.

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Today I am filling in China Visa form again as tomorrow is the submit date to China embassy to apply for China Visa. I have to make sure the details in the form is correct to ensure the apply for China Visa is successful. Hence, I have to double check carefully to avoid any mistakes occurred.

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Today I am filling in China Visa form to apply China Visa for the travellers. The China Visa must be apply one month before the tour depart. If follow our tour, we will help the travellers to apply single entry for China Visa. Some of the travellers will request to apply double entry for China Visa as our company helps the travellers to apply single and double entry only.

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Today is Holiday ( Israk & Mikraj)

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Today I insert the documents into the passport cover. I have to insert according to their name, the insurance policy and air ticket has the name of the travellers. Hence, I have to folded according to their name into their passport cover respectively.

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Today I fill in the China Visa form again as the submission date is nearer. I have to write all of the details from the passport. Then, I have to prepare the passport copy and flight ticket to complete one set of the submission.

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Today I fill in a lot of China visa form. I have to fill in all of the details from the passport of the travellers. After fill in, I have to recheck again to avoid any mistake occurs. After that, I have to prepare passport copy and flight ticket to send to embassy.

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Today I insert the documents into the passport cover. I have to insert the flight ticket, insurance policy and the travel itinerary into the passport cover. After done the job, we will pass it to the travellers on the day of the departure date.

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Today I insert all of the documents into the passport cover. I have to folded the documents into half to put into the passport cover. The documents included flight ticket, insurance policy and travel intinerary.

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Today I am doing web check in to the travel that will be departed soon. First of all, I have to check the name of the travellers, and then I have to key in the details of the passport. I have to make sure the details that I key in are correctly before confirming the web check in. If any mistake occurs during web check in, it might affected the travellers could not take the flight.

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Today I insert the documents into the passport cover. The documents are such as air ticket, insurance policy, and travel itinerary. I have to fold the documents and insert into the passport cover.

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Today I help to fill in China Visa form. After fill in the form, I have to prepare a passport copy and Air Ticket to submit together to China embassy. Hence, to apply China Visa, I have to prepare the original passport, a passport copy, an air ticket and China Visa form.

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Today I fill in China Visa form to who apply for china visa or join our tour to China. I have to write the passport details into the form and double check the details before submit. This is to ensure that the form is valid to apply China Visa for the travellers.

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Today I help the travellers to purchase meal on board and luggage in Air Asia system. I have to make sure the items they request before I make a payment. The meal that they provided are such as nasi lemak, chicken rice, chicken meatball with rice, Vegetarian mee goreng and so on. Hence, I have to click the food carefully.

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Today I have to fill in China Visa form as the travellers already submit their passport to us. We will help them to apply for China Visa. Hence, I fill in their passport details into the China Visa form and double check the details before submit.

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Today I fill in passport cover with the name of traveller. Each traveller will get a passport cover. Hence, every passport cover will write a name of the traveller and write the tour that they join. Besides that, a bag tag and a sticker will insert to the passport cover too.

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Today I am doing tour code for a tour. When the tour has been confirm, I will have to key in the name of the travellers , the date of depart and arrive, the phone number to contact them and the payment that the travellers had been make to the tour code. After that, I have to print it out and stick it to the file.

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Today I help the travellers buy travel insurance by using AXA Affin insurance’s website. I have to sign in by using my ID. After that, I have to key in the date of depart and arrive for the tour, the address of the traveller, the beneficiary, and the phone number of the travellers. Before I make payment, I have to make sure the details is correct.

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Today I help the travellers purchase luggage and meal on board. I have to make sure the meals and the kilogram of luggage that they needed. Before I make a payment, I have to make sure the meal and luggage that I click is according to what the travellers needed. After that, I have to make payment by debit card of Experts Travel.

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Today I am doing tour code. Tour code is needed when a tour is form and confirm. I have to key in the name of the travellers who join the tour, the flight details and the payment they paid. Besides that, the tour code has the column of joint down if they buy luggage and meal on board during the tour. After that, I have to print it out to stick it to a file.

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Today I insert all of the documents such as flight tickets, policy insurance, and the travel itinerary into the passport covers. I have to put in respectively according to their name. When all of the documents are folded and insert into the passport cover, it is easier for the travellers to hold when we pass it to them.

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Today I help the travellers add on luggage and meal on board from Air Asia website. I have to buy according to their request. During the process of purchasing, our company have to pay through debit card and I have to key in the password before access. This would make the purchase successful after enter correct password.

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Today I am filling the name on the passport cover. I have to write every single traveller’s name on the passport cover and also the tag for the luggage. I have to insert the tag and sticker that have expert travel’s logo into the passport cover after write all the name.

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Today I am filling in the departure card and arrival card. I have to fill in all of the details like name of the traveller, the flight number, visa number, intended address in China and so on. After fill in the card, I have to insert it into the passport cover before pass it to travellers.

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Today I am doing web check in as tours will de departed on 12 April 2017. Hence, I have to key in the passport details into the system before confirm the check in. Two of the names of the guests inside the system were wrong. Therefore, I have to go Air Asia chat box to amend their name before confirm check in.

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Today I fill up passport cover with the name of the travellers. As the tour will be departed soon, I have to fill up the passport covers according to the name list. I have to write their name, the tour that they are going and the date they depart to the passport cover. This passport cover will be attached with their passport and their flight ticket to let them easier to bring along.

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Today I write the passport details of the travellers into the departure card and arrival card. Besides that, the card also has to list the flight number and intended address in China. After I write for all of the travellers, I have to put it into the passport cover to easier the travellers to hold it.

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Today I update tour code. I have to update seremban’s name list into the tour code system to combine all of the four branches travellers together in a name list with the same tour. This is easier for all of the staff to see the total amount of a tour.

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Today I insert all of the documents into the passport cover. The documents included air tickets, original passport, insurance policy that listed their name and an itinerary about the tour. I have to insert all of the documents into the passport cover before the tour departs. The function of the passport cover is to combine all of the documents so that easier for the travellers to hold it.

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Today I am doing tour code for a tour when the tour has been successfully organized. I have to key in the flight details, the name of the travellers, traveller’s details, and the payment that they will make later. I have to key in the information into the form to print it out and stick it onto the file. This is to make our staff easier to record anything for every traveller.

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Today I am filling China Visa form. I have to fill in carefully as it will be submitted to embassy after fill in all of the form. I have to double check again all of the details. After fill in the form, I have to prepare a photocopy of the passport and flight ticket of the traveller before submits.

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Today I am doing web check in. When I am double checking the information about the travellers, I realised that the name of a traveller spell wrong. It has been an alphabet additional in her name. Hence, I have to do amend to Air Asia by using the Air Asia system. First of all, I have to key in the booking number and the flight that the traveller has been. Next, I have to queue for the customer service to help me settle the mistake. After the queue, I have to chat with the customer servicer for the mistake occurs. The mistake solved after I sort out the mistake to the customer servicer.

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Today fill in China Visa form for the travellers who are going to China soon. First of all, I have to write all of the details according to the passport of the travellers. Then I have to Photostat the passport copy. Last, I have to prepare the flight ticket of the travellers before submit to embassy.

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Today I am doing web check in again. As the tour depart 14 days before the date, I can do web check in to help the travellers to check in. As usual, I will double check the name of the travellers before confirms the check in. If any mistake of the name, I will go to Air Asia system to do amend it.

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Today I am doing web check in. Web check in could be check in 14 days before the depart date. Hence, I have to help the tours to web check in. During the web check in, I have to make sure the name of travellers match with the name in the passport, key in the details carefully before confirm the web check in.

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Today I am filling passport cover because a lot of tour will be departed on April. I have to write the name of traveller to the passport cover and have to insert a sticker and a bag tag together with the passport cover before the tour depart.

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Today I am filling up the name of the travellers to the passport cover. I have to insert a sticker that have Expert Travel logo and a bag tag that have to tag on their luggage or bag insert into the passport cover. I have to fill up a tour which consists of more than ten travellers

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Today I am creating rooming list form. Rooming list form is a form that recorded the name of the travellers that they stay in the same room. I have to key in the date and the details about the tour, the traveller’s name, passport details, date of birth and the remarks if necessary. After create a rooming list, I have to put into a system in my company call “dropbox” , to let them proceed the tour’s procedure.

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Today I am doing web check in. I have to check the name of the travellers carefully, type the date of expire of the passport holding and type the date of birth correctly. I have to check every detail carefully before I confirm the web check in. After that, I have to print it out and put it into passport cover before the depart date of the tour.

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Today I am filling China Visa form due to today is the submission date for our company to submit China Visa form. As usual, after I fill in all of the particulars, I will prepare a photocopy of the passport and the flight ticket to submit.

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Today I help to add on luggage and meal on board. I have to double check the luggage of the travellers bought and the meal they have been chosen. I have to make sure that the weight of the luggage and the meal on board is according to their orders. After bought, I have to transfer the money by credit card from Experts Travel & Tours Sdn. Bhd.

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Today I am filling the China Visa form as tomorrow is the submission for our company. I have to do the full set of China Visa form which included passport copy and flight ticket before submit to the department. Besides that, I have to make sure that the China Visa form must be filled in correctly. If a mistake occurs, it might cause the date to receive China Visa delay.

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Today when I was doing web check-in, I noticed that the name of a traveller spell wrongly. Hence, I have to amend to correct the name from Air Asia live chat. First of all, I have to register by my own email and my name. Then I will choose the problem that I am facing. Next, I have to wait for 30 minutes due to have to queue for the live chat. When my turn, a customer servicer serve me politely. After she knows my problem, she changed it and told me to wait for 10 minutes. After all, I checked back the web check-in, the name had changed.

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Today I am doing web check in. Web check in have to do it 14 days before the tour departs. Besides that, I have to key in the particulars to the Air Asia website. After check the particulars, I have to print it out and put inside the file.

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Today I am filling China Visa form, I filling it carefully and make sure no mistakes occur. After that, I have to take one photocopy of the passport and print out the flight tickets. After all, I have to put all of the copy together with the China Visa form to submit to the related department.

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Today I am in charged in add on meal on board and luggage according to the order from the travellers. I have to pick the meal carefully as Air Asia has a lot of choices. Next, I have to choose the weight of the luggage that required from the travellers.

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Today I am doing web check in for tours. I have to make sure the name and the particulars have to fill in correctly. If particulars or the spelling of the name wrong, it will make the traveller deny flying.

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Today I am doing web check-in as the tour has been departed in 14 days. I have to make sure the particulars especially the name of the traveller is spell correctly. An incident happens today when a staff web check in and the name of the traveller has been wrong. She never noticed it and proceeds to the web check it. They noticed the problem when the flight has been departed. Luckily, they successfully amended for the boarding pass.

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Today I am filling China Visa forms. I have to complete who set of the China Visa form before submit. Hence, I have to complete the form, prepare the flight ticket and prepare a photocopy passport to fulfil the requirements.

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Today I am filling in China Visa. I am helping the travellers to fill their details such as the passport number and the particulars of a traveller to the form. After I completed the China Visa, I have to check carefully to avoid any mistaken because this Visa could be rejected by the department related. Then, our staff will take all of the China Visa and submit to the department.

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Today I am checking group visa to China. Group visa means that they did visa together but not single visa. I have to check every details carefully. This is because if one mistake occurs in the group visa, whole group of the travellers will not be allowed to travel over sea. This will make the image of our company damage.

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Today I am learning how to pick a seat after booking the flight ticket. I have to pick according to the requirements from the travellers. For instance, the travellers required to sit together. Hence I have to pick the seats according to their name in the Air Asia system. Besides that, some of the travellers required their seat next to corridor.

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Today I am doing add on meal on board and the weight of luggage. After finish all of the steps to add on meal on board and luggage, it’s the final steps to purchase all of the ordered that has been click. I have to use bank account from my company to transfer the money to Air Asia. Next, I have to get a series number and type the code to the column to success the transaction. After that, I have to print out the tickets after the transaction successful to pass to the account department to have a record.

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Today I am learning how to add on meal on board and luggage after bought the flight tickets of a tour. The price for a set of meal on board is cost Rm15 no matter the traveller ordered nasi lemak or chicken rice. However, the price for luggage is according to the weight of the luggage they prefer to buy. For example, the price for 20kg is cost RM 67, 25kg is cost RM 75, 30 kg is cost RM 115 and 40kg is cost RM219. Hence, I have to buy according to the requirement from the travellers.

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Today I am assigned to web check in. I have to help the tour to check in a week before the tour depart. I done the check in for 10 tours.

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Today I am checking the documents in a file for a tour before the date to over sea. I have to make sure that in the file must complete with the two ways flight tickets, the insurance policy, their passport copy and their passport cover for each traveller. Without any one of them, they will not be able to fly over sea and hence make a loss to our company.

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Today I am helping in check in the air tickets as usual. I have to key in the particulars carefully before confirm the flight ticket. After print out, I put the flight tickets into the passport cover according to their name.

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Today I am doing Air Asia web check in. I have to type the code before enter to the website to make sure that I am entering the right flight tickets. Next, I must make sure the details for a traveller is correct according to their passport copy. I have to make sure all of the travellers in a tour have been check in and print out from the Photostat machine. All of the flight tickets must be place in the same file to avoid mix with other tour.

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Today I am calculating the balance of the individual in a tour. I have to record the price for per packs in the tour and recording the deposit that they has been paid and the receipt number. Besides that, I am also recorded the balance of the fee to easier for us to collect the money.

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Today I arranged and checked all of the passport details. I must make sure that the passport has one passport copy for adult while a copy of both parents’ passport for children. Besides that, I must make sure all of the information in the visa letter is correct. This enable the traveller not allow going overseas if any information wrong or lack of any details.

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Today I am learning how to retrieve insurance. When a traveller has been registered to buy insurance before, there will have been recorded their previous information. Therefore, if a traveller purchases insurance again, we can retrieve the insurance by typing their name to get the previous information. This is easier for us to fill in the same information without error.

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Insurance is not included in the fee of the travel. Hence, when the traveller have to buy an insurance, they have to write a beneficial name that are not in the flight. If the travel period is within one to five days, it is charge RM35, while coverage within six to ten days is cost RM53. They have to pay before we register through internet. We have to make sure we take all of the information that is necessary when fill in through internet.

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Today I am doing web check-in. I am helping the group of the traveller to check in when the date to travel is nearer. First of all, I have to type the booking number before check in. Afterthat, I have to key in the passport number and expire date of their passport to the system so that the flight ticket have the details of the traveller respectively. Next, after check in, I have to print out all of the flight tickets that I had been check in to put it into the file of the tour.

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Today I am learning how to process tour code if the tour has been confirmed by the amount of people. I have to open a file and create a form to list out the name of the people in the tour. Besides that, the form would like to list down the deposit that the traveller had paid and the balance they have to pay. Furthermore, they also recorded the amount of the insurance, luggage and food that the travellers have been ordered.

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Today I am helping the individual in the tour to register their travel insurance. Our company has been using Affin Bank's insurance to help traveler to buy an insurance. Hence, I am assign to register their insurance one by one. And of cause, we have to get the full and right information from the traveler before we are going to register, such as the name and ic of the traveller and the beneficial of the policy holder.

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Today I am giving the task of writing the departure and arrival card of the tours. The card needs to write the details such as flight number, intended address in China, visa number, place of visa inssuarance and so on. I have to double check carefully as this card is the permit to go oversea.

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Today I am in charging in print out the flight tickets of the tours. After that insert the flight tickets into the passport cover since the travel is going to fly two days later. I have to insert the flight tickets that go to the destination from Kuala Lumpur International Airport and the tickets that come back from the destination.

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Today I am learning to fill in the "Visa application form of the people's republic of China" to help Malaysian who wants to travel to China to get a permit. This form have to write all of the details from the customers such as personal details and attach a passpost photo and stick on the form.  Besides visa from China, Experts Travel and Tours Sdn Bhd also provide visa services from Australia, Amerika, Vietnam and so on

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Today I learned to fax the trip details to the customers who need to understand the trip clearly. First of all, I have to get the fax number from the customer. After that, I have to type the fax number from the fax machine and put the paper that needs to fax properly. Then, press a button to start to fax the paper to the customer. This method can reduce the time of the customer to come here and more convenient to them.