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Pick up the phone you are not alone Zcard

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Pick up the phone you are not alone Zcard

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Advice and contact information for immediate confidential and local support if you are worried about suicidal thoughts in either yourself or someone else.

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NHS England- Winter Pressures Cost of Living resources pack

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NHS England- Winter Pressures Cost of Living resources pack

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"Over the next 50 days, we need to raise £500,000 to ensure we can keep our services running for years to come." Lucy Harmer, CEO

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Run, walk, cycle, swim or even roller-skate 149 km in a month and pledge to raise £149 to support grieving people.

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Grief can be overwhelming - you don't have to deal with it alone. Cruse Bereavement Support is here. Call our helpline or chat online.

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Useful resources for children and young people

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Galop- supporting LGBT+ people who have experienced abuse and violence

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Galop- supporting LGBT+ people who have experienced abuse and violence

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Galop works with and for LGBT+ victims and survivors of abuse and violence in the UK

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Benefits Calculator - entitledto - independent | accurate | reliable | www.entitledto.co.uk

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Check what benefit entitlement you are entitled to. The entitledto benefits calculator will check which means-tested benefits you may be entitled to e.g. tax credits, universal credit, housing benefit ...

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A dedicated carer support team within Shropshire Council, providing information, advice and support to adult family and unpaid carers

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JavaScript is required. This web browser does not support JavaScript or JavaScript in this web browser is not enabled.

To find out if your web browser supports JavaScript or to enable JavaScript, see web browser help.

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help for older people in telford & wrekin

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Age UK Shropshire Telford & Wrekin is an independent charity working in Shropshire and Telford & Wrekin to offer support and services to older people. Find out more about us.

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Based in Oswestry, Shropshire. Its aim is to improve the quality of life for people in North Shropshire and North East Powys through the provision of Community Transport Services, a Volunteer Centre, Arts and Culture, Shopmobility and Care Services

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Qube | Oswestry based charity serving the needs of the local community

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Qube Volunteer Centre has been promoting volunteering and working with local volunteers and organisations for over twenty years. We have a wealth of experience in everything to do with volunteers and volunteering; recruiting and placing volunteers to opportunities where they make a difference.

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Worrying about money? Shropshire support

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Worrying about money? Shropshire support

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Shropshire Family Information Service (FIS) has developed this on-line directory featuring local and national organisations and services that exist to support children, young people and families

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Shropshire Family Information Service (FIS) has developed this on-line directory featuring local and national organisations and services that exist to support children, young people and families.

The directory contains information on groups which can offer advice and support on some of the issues or concerns any family may encounter. It can also help you find activities in your local area for children and young people to take part in where they can learn new skills and make new friends.

If you are part of a group or service that isn't yet included in the service directory contact Shropshire Family Information Service to add your details free of charge.

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Home | Shropshire Family Information Directory

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Shropshire Family Information Service (FIS) has developed this on-line directory featuring local and national organisations and services that exist to support children, young people and families. The directory contains information on groups which can offer advice and support on some of the issues or concerns any family may encounter.

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comprehensive database of up-to-date information on community groups, clubs, societies and organisations in Shropshire

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Home - Shropshire Community Directory - Shropshire Council

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Shropshire community groups, clubs, societies and organisations

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Shropshire Choices-Support Finder 2022 Adult Care and Support Services

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Shropshire Choices-Support Finder 2022 Adult Care and Support Services

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Staff Psychological Wellbeing Hub (for NHS and Social care staff) Shropshire T&W

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Staff Psychological Wellbeing Hub (for NHS and Social care staff) Shropshire T&W

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Welcome to the Shropshire, Telford & Wrekin Staff Psychological Wellbeing Hub.

The Hub is open to all members of the NHS and Social Care workforce employed by organisations in Shropshire and Telford & Wrekin.

We recognise that the intensity of work during the pandemic has taken its toll on the health and wellbeing of the local workforce. Supporting the psychological wellbeing of our people is something that has never been more important.
What does the Hub do?
The Shropshire and Telford & Wrekin Staff Psychological Wellbeing Hub is a safe and confidential space to check in, see how you are feeling and discuss what additional support you may need at this time.

Our team of qualified mental health professionals is here to offer help, support and give advice to staff who feel they would benefit from some additional support for their psychological wellbeing.

We can give space for you to talk about your individual experiences, give advice and signpost to potential sources of support and help you to access evidence-based therapies if required.

With your consent, we can also liaise with services on your behalf e.g., Occupational Health and Staff Counselling Services.
Confidentiality
The information you provide to us will remain confidential however, if you indicate there may be a safeguarding risk to yourself, or anyone else (particularly a child or vulnerable adult), then we may need to discuss this with you further.
Get in touch
If you have any questions or would like to speak to a member of the team, please get in touch with the Hub:

Telephone: 07890 066445

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

if you would like to refer yourself directly into the Hub, please click on this link and complete the form

We are open Monday to Friday from 9am to 5pm, however we may also be able to offer some appointments on a flexible basis.

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Shropshire, Telford & Wrekin - Sustainability and Transformation Partnership

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Offering the best possible support to individuals, families and communities in Telford and Wrekin to maximise independence and emotional wellbeing

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Inspire2Thrive | Telford & Wrekin | Inspire2Thrive | Telford

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Inspire2Thrive | Telford & Wrekin - Notice: Update regarding Covid-19 We would like to thank all our customers during thisdifficult time. Our priority is

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Shropshire Bereavement & Suicide Bereavement information

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This information has been brought together by Shropshire Council with its partners to support our residents at this challenging and worrying time.

Many people in Shropshire are worried about rising costs. There are three key things we want everyone to know:

If you or someone you know is worried about money or is struggling right now, you're not alone

There may be simple steps you can take to cut costs or maximise your income

If you're getting into debt or your mental health is suffering, don't wait to get help

Here are some simple steps that could help if you or someone you know is struggling with day to day living costs :

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This information has been brought together by Shropshire Council with its partners to support our residents at this challenging and worrying time. Many people in Shropshire are worried about rising costs.

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The Support After Suicide Partnership brings together suicide bereavement organisations and people with lived experience, to achieve a vision that everyone bereaved or affected by suicide is offered timely and appropriate support.

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The Online Harms White Paper sets out the government's plans for a world-leading package of online safety measures that also supports innovation and a thriving digital economy. This package comprises legislative and non-legislative measures and will make companies more responsible for their users' safety online, especially children and other vulnerable groups.

The White Paper proposes establishing in law a new duty of care towards users, which will be overseen by an independent regulator. Companies will be held to account for tackling a comprehensive set of online harms, ranging from illegal activity and content to behaviours which are harmful but not necessarily illegal.

This consultation aims to gather views on various aspects of the government's plans for regulation and tackling online harms, including:

the online services in scope of the regulatory framework;

options for appointing an independent regulatory body to implement, oversee and enforce the new regulatory framework;

the enforcement powers of an independent regulatory body;

potential redress mechanisms for online users; and

measures to ensure regulation is targeted and proportionate for industry.

This is an open public consultation. We particularly encourage responses from organisations, companies and others with relevant views, insights or evidence.

This consultation closes at 23:59, 1 July 2019.

An easy read version of the Executive Summary will be available shortly.

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The Online Harms White Paper sets out the government's plans for a world-leading package of online safety measures that also supports innovation and a thriving digital economy. This package comprises legislative and non-legislative measures and will make companies more responsible for their users' safety online, especially children and other vulnerable groups.

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Millions of people with problem debt, including those facing mental health problems, will be helped by the government to get their finances under control, new figures released on Time to Talk Day (Thursday 6 February) show.

A 60-day breathing space period will see enforcement action from creditors halted and interest frozen for people with problem debt. During this period, individuals will receive professional debt advice to find a long-term solution to their financial difficulties.

As well as this, those receiving mental health crisis treatment will receive the same protections until their treatment is complete, in acknowledgement of the clear impact problem debt can have on wellbeing.

The impact assessment for breathing space, published today, forecasts that it will help over 700,000 people across the UK get professional help in its first year, increasing up to 1.2 million a year by the tenth year of operation.

Of this, 25,000 to 50,000 people in mental health crisis treatment are expected to benefit from breathing space every year.

The Economic Secretary to the Treasury, John Glen, said:

Being trapped in debt can be an incredibly difficult experience, and with interest and potential enforcement action to contend with, it's no surprise how stressful the impact can be.

Today's figures underline just how critical it is that we roll out this policy, particularly on a day like today, where we should all work to reduce the stigma of mental health issues.

That's why we will introduce breathing space in early 2021 as planned, so we can level up the whole country and help millions of people to rid themselves of problem debt.

CEO of StepChange Debt Charity, Phil Andrew, said:

We know that debt is bad for your mental health, with all the additional stress and anxiety that it can create. Around two in five people who turn to us have an additional vulnerability on top of their debt - and for half of them, that vulnerability is a mental health problem.

However, the good news is that after debt advice, many people report improvements in their wellbeing such as being able to sleep better at night or cope better with day-to-day life.

Breathing space will deliver much needed additional help in two important and connected ways. It will encourage more people to seek advice, and when they do, there will be better protections in place to stop further harm and help recovery.

Joanna Elson OBE, chief executive of the Money Advice Trust, said:

Breathing Space will provide a powerful new incentive for people in problem debt to seek the free advice they need, and give them the time and protections necessary to get back on the road to financial health.

We are particularly pleased that debts to local authorities and other government creditors will be included. Breathing Space will make a real difference to people in problem debt - and we look forward to playing our part in making this scheme a success.

Craig Simmons, Head of Debt Policy and Strategy at the Money and Pensions Service, said:

Having worked on the policy behind Breathing Space, it's great to see it coming into effect in 2021. We welcome the fact that many people will benefit from 60 days without contact from their creditors. In this time, they can get debt advice and put a plan of action in place, all without further interest and charges being added to their debts.

Breathing space has a particular role in helping those struggling with mental health and money problems to receive appropriate support. This policy is one of many landscape shifting initiatives we expect to see as part of the UK Strategy for Financial Wellbeing, and we continue to trial, deliver and promote other interventions which can make a real difference to people's lives.

As well as covering debts like credit cards and loans, breathing space will cover a wide range of government debts.

Creditors will also benefit from introducing breathing space, with over £400 million in extra repayments expected in the first year, as individuals get the support they need to get their payments back on track.

The announcement builds on previous government work to alleviate the impact of problem debt, including reforming regulation around consumer credit, widening access to professional debt advice and helping build individual financial resilience.

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Breathing Space to help millions in debt

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Millions of people with problem debt, including those facing mental health problems, will be helped by the government to get their finances under control, new figures released on Time to Talk Day (Thursday 6 February) show. A 60-day breathing space period will see enforcement action from creditors halted and interest frozen for people with problem debt.

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​We empower students and members of the university community to look after their own mental health, support others and create change.

​Together we will transform the state of student mental health so that all in higher education can thrive. Find out more about what we do.

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Student Minds is the UK&#39;s student mental health charity. Peer interventions can change the state of student mental health. We deliver research-driven training and support to equip students to bring about positive change on their campus.

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Time to Change - Be In Your Mates Corner

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Elephant in the Transit  Time To Change and Ford UK

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CALM  Suicidal Doesnt Always Look Suicidal

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Kooth is a web based confidential support service, providing a safe and secure means of accessing mental health  support designed for Young People

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Kooth is your online mental wellbeing community. Access free, safe and anonymous

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Service to support Children and Young people in Shropshire- includes 'text your school nurse', alcohol and drugs support, support around coronavirus as well as much more

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get me out of here

In Your Area: Shropshire

Need to talk to someone?

Whether you're looking for specific help or you're not sure where to turn first, we can help you find the right person to set you on your way.

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We’ve put together a number of resources to help you if you are concerned or want…

Text your School Nurse

If you are worried about your health and wellbeing our School Nurses are still here to…

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Substance misuse is a form of risk-taking behaviour, for some young people it can just be…

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This is an example page. It’s different from a blog post because it will stay in...

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Enable- specialist mental health employment service

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Enable- specialist mental health employment service

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GamCare- The leading UK provider of free information, advice and support for anyone harmed by gambling

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GamCare- The leading UK provider of free information, advice and support for anyone harmed by gambling

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When you're ready to talk, we're ready to listen.

When you're ready to talk, we're ready to listen.

MyGamCare (NEW!)

Make changes to your gambling behaviours and take those first steps today...

Read & bookmark resources

Your recovery toolkit

Information, tools and support you can do on your own

Your Stories

"I'd always been a gambler, mainly focussed around betting on horses and football. Then I began to play blackjack - I had a 'system' and I thought it would be an easy way to make money. Although I was successful, I had some very close calls and I was betting large amounts." After a ...

Mark had a successful career in the financial markets before his gambling behaviour began to take a toll. He says: "I got to the point where I started chasing my losses with gambling, and that's when I really felt everything went downhill. I began stealing from the company I worked for in ...

In order for GamCare to analyse how many people are visiting our site, what pages they look at, and how long they stay on each page, this website uses cookies to help us continually improve and develop the service we offer you. This also helps us to know whether we are meeting key priorities.

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GamCare - The leading provider of support for anyone affected by problem gambling in Great Britain

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Free support for anyone affected by gambling harms across Great Britain. Speak to the National Gambling Helpline 24/7.

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Support for those grieving the loss of a baby

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Sands - Saving babies' lives. Supporting bereaved families.

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Sands | Saving babies' lives. Supporting bereaved families.

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Sands works to support anyone affected by the death of a baby; improve the care bereaved parents receive; and create a world where fewer babies die.

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Free, confidential support with alcohol, drugs or mental health

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We are a charity that offers free, confidential support to people in England and Scotland who have issues with drugs, alcohol or mental health

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Support for transgender, non-binary and gender-diverse children, young people and their families

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Staff Psychological Wellbeing Hub- for members of the NHS and Social Care workforce employed by organisations in Shropshire and Telford & Wrekin

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Staff Psychological Wellbeing Hub- for members of the NHS and Social Care workforce employed by organisations in Shropshire and Telford & Wrekin

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Our team of qualified mental health professionals is here to offer help, support and give advice to staff who feel they would benefit from some additional support for their psychological wellbeing.

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Shropshire, Telford & Wrekin Integrated Care System

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Support for the rural community in Shropshire

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When I retired I looked around to see how I could help local farmers as they battled with the ups and downs of farming and running their family businesses. As a counsellor with Shropshire Rural Support, I feel I can really help farmers who need someone to talk to who understands their situation.

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Support for Children and Young People in Shropshire, Telford and Wrekin

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BEAM Shropshire, Telford and Wrekin is an emotional well-being drop-in service for young people aged up to 24 years old.

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If you're having trouble with debt and finding it hard to manage things yourself, the last thing you might want to do is talk to a complete stranger about your problems.

But it can be the best thing you can do, especially if you're thinking about using a formal debt repayment method, like a debt repayment plan or bankruptcy. It's always best to talk things through with an experienced adviser before you make a decision.

This is because there are many ways to deal with debts and you might not be aware of all the options that are available to you. The way that is best for you will depend on your personal circumstances.

A free debt adviser can help you decide which option is right for you. Depending on your circumstances, this might just take one conversation.

A debt adviser will:

treat everything you say in confidence;

never judge you or make you feel bad about your situation;

suggest ways of dealing with debts that you might not know about;

check you've applied for all the benefits and entitlements available to you.

If you're struggling with debts, Breathing Space could give you valuable time to find a solution. Find out more about Breathing Space and how it can help you.

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If you're having trouble with debt and finding it hard to manage things yourself, the last thing you might want to do is talk to a complete stranger about your problems. But it can be the best thing you can do, especially if you're thinking about using a formal debt repayment method, like a debt repayment plan or bankruptcy.

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NHS staff have been given free access to a number of wellbeing apps to support with their mental health and wellbeing. Click each link below for more information, including how to access support and when this free offer expires.

The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.

Bright Sky is a free to download, confidential mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

The WorkLife Central programme consists of a curated collection of expertise, information and inspiration available through video, live event and written format, covering five principal topic areas - Careers, Families, Inclusion, Wellbeing and Workplace.

Headspace is a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep.

Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing.

Zero Suicide Alliance provides you with a range of free online learning sessions that provide you with a better understanding of the signs to look out for and the skills required to approach someone who is struggling, whether that be through social isolation or suicidal thoughts.

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NHS staff have been given free access to a number of wellbeing apps to support with their mental health and wellbeing. Click each link below for more information, including how to access support and when this free offer expires.

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What we can do to look after our own mental health
Advice on supporting Children and Young Peoples mental health.

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Feeling stressed, anxious, low or struggling to sleep? Every Mind Matters can help with expert advice, practical tips and personalised actions to help stay on top of your mental wellbeing.

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Suicide Prevention and Self Harm tools and Pathways for young people

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Suicide Prevention and Self Harm tools and Pathways for young people

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Please select a partnership to see additional information:

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Please select a partnership to see additional information

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Improve your confidence, knowledge and skills in supporting young people in crisis.

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Improve your confidence, knowledge and skills in supporting young people in crisis. Created by young people working in partnership with mental health experts. Short, accessible video guides and text resources. All for free.

Get started for free

Supported and co-produced by

Unique, co-produced learning guides to increase knowledge and confidence for anyone supporting young people in a mental health crisis. Crisis Tools is relevant to anyone who may find themselves supporting a young person in crisis including parents, carers and professionals.

The Crisis Tools website features a resource sharing hub and bite-sized learning guides aimed at improving your knowledge and understanding of young people's experiences when getting help in crisis.

Get started for free

Some of the benefits of signing up to Crisis Tools

Free learning guides co-produced by young people and mental health professionals.

Find useful resources from your peers, and share your own!

Save your favourite resources and training material for quick access when you need it most

Certificates and CPD evidence for completing our learning guides

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Improve your confidence, knowledge and skills in supporting young people in crisis. Created by young people working in partnership with mental health experts. Short, accessible video guides and text resources. All for free. Get started for free Supported and co-produced by Unique, co-produced learning guides to increase knowledge and confidence for anyone supporting young people in a mental health crisis.

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support and resources

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PTSD Resolution Charity for UK Forces Veterans Mental Health

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PTSD Resolution Charity for UK Forces Veterans and Families Mental Health. Cobseo Accredited. Free, effective, confidential, nationwide. Many testimonials.

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The national OCD charity, run by, and for people with lived experience of OCD

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Information plays an important role in helping people understand and come to terms with Obsessive-Compulsive Disorder (OCD).

We're here to educate, offer hope and support people through the difficult times, right through to recovery and everything in between, we are OCD-UK.

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OCD-UK | A national OCD charity, run by, and for people with lived experience of OCD

# data[].attributes.attachment_link.description
Information plays an important role in helping people understand and come to terms with Obsessive-Compulsive Disorder (OCD). We're here to educate, offer hope and support people through the difficult times, right through to recovery and everything in between, we are OCD-UK.

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A registered charity helping with panic attacks, phobias, OCD and related anxiety disorders

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Imagine standing face to face with your fears, facing similar anxiety but sensing a newfound strength to confront them! Isn't it empowering? That's what exposure therapy does.

It is human nature to avoid situations, activities, and things that cause fear. It may suppress anxiety in the short term, but this can worsen your fears over time. Even a thought of that fear can lead to panic attacks.

Exposure therapy exposes you to the stimuli in a safe environment to uncover your inner reservoir of courage and resilience. You feel like the weight of fear is gradually reducing and getting replaced by a growing sense of empowerment.

In this blog written by Dr Becky Spelman the Private Therapy Clinic, we'll discuss what exposure therapy is, how it works for panic attacks, and what research says about its effectiveness in managing panic attacks.

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No Panic is a charity helping/supporting people who live with panic attacks, phobia's, OCD & other anxiety related disorders.

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Calm Harm provides tasks to help you resist or manage the urge to self-harm.

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Calm Harm is a free app to help teenagers manage the urge to self-harm. Available on Google Play & App Store.

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National mental health database for signposting for help locally

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OCD and phobia charity

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You may have found yourself wishing that you were dead, or perhaps thinking that the people who you care about would be better off without you but with support you can choose to live.

Even situations that seem almost impossible to face can feel different if you remind yourself that feelings don't last forever and you have an idea of what you can do to get through this painful time. Please share our hope that you can find a way forward.

Information about how to make a Safety Plan can be found on this website for anyone struggling with suicidal thoughts or supporting someone else. It's designed to offer hope, compassion and practical ideas on how to find your own way forward.

Please keep reading and keep watching the films where you'll find everything you need to know about making a Safety Plan and how it will help you. You will find details of what you can do for yourself and who you can contact for support when you need it.

Please keep reading and watching the films and we really hope you find them helpful.

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You may have found yourself wishing that you were dead, or perhaps thinking that the people who you care about would be better off without you but with support you can choose to live.

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Grassroots is a leading UK charity in suicide prevention. Provide expertise, training and resources to help communities, organisations and individuals effectively support people at risk of suicide or experiencing mental health problems.
Includes Grassroots mobile phone app 'Stay Alive' info

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Grassroots Suicide Prevention | Educating, Connecting, Campaigning

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We are Grassroots Suicide Prevention. We empower people to help save lives from suicide through connecting, educating, and campaigning nationally. ​ Read More...

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A safety plan is a tool for helping someone navigate suicidal feelings and urges.

It can also be a way for you and the person you're supporting to plan how to communicate and check in with each other going forwards.

It takes around 20-40 minutes to complete.

It's important that each step of the plan feels do-able to the person who is having suicidal thoughts and feelings. Although you can support them, for example, by gathering key phone numbers, it's important they have ownership over each step of the plan.

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A safety plan is a tool for helping someone navigate suicidal feelings and urges. It can also be a way for you and the person you're supporting to plan how to communicate and check in with each other going forwards. It takes around 20-40 minutes to complete.

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National charity helping people with Anxiety - Anxiety UK

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Become a Member of Anxiety UK. We pride ourselves on being user led, with many on our staff and volunteer team having personal experience of anxiety.

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Established for over 25 years and offering a wide & varied range of courses, Joint Training provides local training solutions to meet your needs.

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This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

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This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

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Charlie Waller Trust- educating young people and those who support them to maintain and enhance their mental health and well being

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Charlie Waller Trust- educating young people and those who support them to maintain and enhance their mental health and well being

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We work with young people, parents and carers, schools, colleges, universities and employers.

All our work is based on sound evidence. It gives people the confidence and skills to look after their mental health.

Charlie sits at the heart of our story, our vision and our purpose.

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Charlie Waller Trust, mental health charity

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We understand mental health. Our aim is to educate young people, & those with responsibility for them, about their mental health & wellbeing. The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie to suicide having suffered from depression.

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Whether you want to understand more about how you're feeling and find ways to feel better, or you want to support someone who's struggling, we can help.

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YoungMinds | Mental Health Charity For Children And Young People

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YoungMinds are a mental health charity for children, young people and their parents, making sure all young people can get the mental health support they need.

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Self Help leaflets (recommended by Shropshire and Telford and Wrekin IAPT services)

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Self Help leaflets (recommended by Shropshire and Telford and Wrekin IAPT services)

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Useful self help leaflets covering a range of mental health difficulties

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Our self help guides are available to download in several formats. Information available on Abuse, Alcohol, Anxiety, Bereavement, Controlling Anger, Depression, Domestic Violence, Eating Disorders, Hearing Voices, Obsessions and Compulsions, Panic, Post Traumatic Stress, Postnatal Depression, Self Harm, Shyness, Social Anxiety, Sleeping Problems and Stress.

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Cognitive Behaviour Therapy (CBT) has been proven to help mental health problems. This website provides CBT self help and therapy resources, including worksheets and information sheets, plus videos and self help MP3's

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GETSELFHELP.co.uk
The CBT therapy and self help resources website. Self help guides, worksheets, videos and downloads.

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MPFT Directory Useful Contact Information (Sept 2019)

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MPFT Directory Useful Contact Information (Sept 2019)

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Useful Local and National support services for mental health.
Also includes useful mobile application information.
PLEASE NOTE: Due to links within the PDF being external, it cannot be guaranteed that all will be accessible due to changes in services.

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Axis Counselling- Survivors of sexual abuse

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Axis Counselling- Survivors of sexual abuse

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For women, men, young people and children (aged 11 upwards) who have experienced non-recent (historical) childhood sexual, physical and emotional abuse; any form of sexual assault, sexual violence, sexual exploitation or rape.

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Axis offer Crisis Counselling - in safe, secure and confidential counselling rooms. Offering you up to 10 sessions, to help you through the immediate effects of the trauma you have experienced.

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Axis offer Crisis Counselling - in safe, secure and confidential counselling rooms. Offering you up to 10 sessions, to help you through the immediate effects of the trauma you have experienced.

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Evidence suggests there are 5 steps you can take to improve your mental health and wellbeing. Trying these things could help you feel more positive and able to get the most out of life.
1. Connect with other people

Good relationships are important for your mental wellbeing. They can:

help you to build a sense of belonging and self-worth

give you an opportunity to share positive experiences

provide emotional support and allow you to support others

There are lots of things you could try to help build stronger and closer relationships:

2. Be physically active

Being active is not only great for your physical health and fitness. Evidence also shows it can also improve your mental wellbeing by:

raising your self-esteem

helping you to set goals or challenges and achieve them

causing chemical changes in your brain which can help to positively change your mood

Read about exercise guidelines and workouts to help improve your fitness and wellbeing

3. Learn new skills

Research shows that learning new skills can also improve your mental wellbeing by:

boosting self-confidence and raising self-esteem

helping you to build a sense of purpose

helping you to connect with others

Even if you feel like you do not have enough time, or you may not need to learn new things, there are lots of different ways to bring learning into your life.

Some of the things you could try include:

4. Give to others

Research suggests that acts of giving and kindness can help improve your mental wellbeing by:

creating positive feelings and a sense of reward

giving you a feeling of purpose and self-worth

helping you connect with other people

It could be small acts of kindness towards other people, or larger ones like volunteering in your local community.

Some examples of the things you could try include:

saying thank you to someone for something they have done for you

asking friends, family or colleagues how they are and really listening to their answer

spending time with friends or relatives who need support or company

offering to help someone you know with DIY or a work project

volunteering in your community, such as helping at a school, hospital or care home

5. Pay attention to the present moment (mindfulness)

Paying more attention to the present moment can improve your mental wellbeing. This includes your thoughts and feelings, your body and the world around you.

Some people call this awareness "mindfulness". Mindfulness can help you enjoy life more and understand yourself better. It can positively change the way you feel about life and how you approach challenges.

Read more about mindfulness, including steps you can take to be more mindful in your everyday life.

Further information

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Read about 5 steps you can take to improve your mental health and wellbeing.

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Switchboard provides a one-stop listening service for LGBT+ people on the phone,
by email and through Instant Messaging.
Find out more here.

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Staying Safe- Suicide Safety Plan Template

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Staying Safe- Suicide Safety Plan Template

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Shropshire Council- Useful information for support with Work, Skills and Money

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Shropshire Council- Useful information for support with Work, Skills and Money

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Shropshire council- work, skills and money nov-2020

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Through this 20 minute suicide awareness training you will gain the skills and confidence to help someone who may be considering suicide.

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Free online training from Zero Suicide Alliance

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Free online training courses to help you gain knowledge, skills and confidence to talk to someone who may be feeling suicidal or socially isolated.

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Yellow Wellies- useful downloadable guide for Farmers

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Yellow Wellies- useful downloadable guide for Farmers

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Whilst UK farmers are renowned for the attention they give to their livestock, crops and machinery, it appears they do not have such a good track record when it comes to taking care of themselves and their own wellbeing.

There are a number of mental health risk factors associated with agriculture. Farmers work long hours, often in isolation.
They can be under significant financial pressure, often required to take on significant debt to purchase the land and equipment required to operate. And in most cases, a farmer's place of business is also his or her home, meaning there is no easy way to get away from the workload.

In addition, farmers are constantly vulnerable to unusual events and circumstances that can impact their bottom line - from weather and natural disasters to international trade disputes.

Our research revealed that four out of five young farmers (under 40) believe that mental health is the biggest hidden
problem facing farmers today. In 2018 we launched a new campaign - Mind Your Head - to raise awareness of this growing issue in the industry. As an industry, we have a collective responsibility to do something about the issue of poor mental health and the risk of suicide and every one of us has a role to play.

Increased understanding, and discussions around mental health will, in time, reduce the discrimination experienced
by those who have mental health issues. Our new Little Book of Minding Your Head offers a pocket guide to understanding mental health and stress management in agriculture and special thanks must be given to Dr Amy Irwin and the team from the University of Aberdeen, NTSAg, Mental Health First Aid (MHFA) England and, of course, our funder NFU Mutual for their support in compiling the contents.

From outlining what mental health actually means, to the ways you can support others through challenging times, this pocket sized publication offers practical content for those working in agriculture and allied industries. If you find the information useful, please share it with friends, family, colleagues, and anyone you know who works or lives in the
rural community so we are all better equipped to support farmers' mental health in this ever changing world.

If you would prefer a hard copy please email stephanie_berkeley@nfumutual.co.uk

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The Little Book of Minding Your Head - Get your Copy Here - YellowWellies.org

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Whilst UK farmers are renowned for the attention they give to their livestock, crops and machinery, it appears they do not have such a good track record when it comes to taking care of themselves and their own wellbeing. There are a number of mental health risk factors associated with agriculture.

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Shout- free text messaging support service

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Shout- free text messaging support service

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24/7

You can text us any time, day or night.

Confidential

Your messages with us are confidential and anonymous.

Free

It is free to text Shout from all major mobile networks in the UK.

Get involved

Donations doubled in the Big Give Christmas Challenge

Simply support Shout's Big Give campaign by midday on 5 December, and your donation will be doubled!

Can you help us hit our match funding target of £50,000 and support a further 5,000 people this winter?

Find out more

Get help

Ways to cope with upsetting events in the news

If you're feeling overwhelmed, anxious or sad about what's going on in the news, know that you're definitely not alone. Here are some actions we can take to help us cope better through times like this.

Find out more

I think Shout saved my life tonight... no one has ever made me feel so safe, listened to and understood

Shout texter

GET HELP

Online resources and support

However you're feeling right now, you don't have to face it alone. We're here to support you with your mental health.

Take a look at our resources, information and support, find further help or reach out to one of our volunteers.

Resources for you

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Shout - UK's 24/7 Crisis Text Service for Mental Health Support

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Shout 85258 is the UK's first 24/7 text service for anyone in crisis. Get free, confidential mental health support anytime, anywhere. Text 'SHOUT' to 85258.

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We support Men’s Sheds in the UK. Men’s Sheds are community workshops where men can create converse and connect.

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We are a voluntary organisation & charity that supports farmers and families within the farming community.

Whether the issue is personal or business-related, FCN is here for you. We run a confidential, national helpline and e-helpline which is open every day of the year from 7am to 11pm and our volunteers provide free, confidential support to anyone who seeks help. Over 6,000 people a year benefit from FCN's support and we can help with a variety of issues.

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Farming Community Network - Farming Community Network

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Whether the issue is personal or business-related, FCN is here for you. We run a confidential, national helpline and e-helpline which is open every day of the year from 7am to 11pm and our volunteers provide free, confidential support to anyone who seeks help.

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Campaign Against Living Miserably (CALM)

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Campaign Against Living Miserably (CALM)

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Campaign Against Living Miserably (CALM)

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We're the Campaign Against Living Miserably (CALM) and we're uniting the UK against suicide.

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Skip to content

Watch the full video

Thinking of suicide?

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247.

My whole way of thinking has changed. I feel positive about my future and the people around me. I'm now looking forward to the future and helping others just like me!

Thank you so much for the incredible support PAPYRUS and HOPELINE247 has given me. You helped me in that moment and it kept me alive.

I intend to continue to fundraise for and promote PAPYRUS. I am so proud and humbled to be involved with a wonderful charity, and to have received the support that I have.

Having been personally bereaved by suicide I understand the importance and need for our charity. I am surrounded by others who are as passionate as I am about saving lives.

* All feedback is provided by people who contact PAPYRUS. All feedback has full consent of the user and the user remains fully anonymous. Some feedback may have been adapted to keep the users anonymity.

Our latest news

Stay up to date with PAPYRUS; our news section is regularly updated with helpful advice and guidance, as well as information about our upcoming events and campaigns. If you have any questions or queries please get in touch.

Our upcoming events

Please see below some of our upcoming and exciting events including fundraisers and charity events we will be attending. For more information please get in touch.

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Papyrus UK Suicide Prevention | Prevention of Young Suicide

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PAPYRUS UK is a charity for the prevention of young suicide (under 35) in the UK | Call PAPYRUS HOPELINE247 on 0800 068 4141 Now

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Telford After Care Team (TACT)- Branches

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Telford After Care Team (TACT)- Branches

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Branches aims to improve the mental well-being of its service users by providing a variety of peer-led support activities to reduce the social isolation of the service users and their families.

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Shropshire Mental Health Support | Mental Health Shrewsbury & Telford

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Shropshire Mental Health Support of mental health services in Shrewsbury & Telford. Speak to Shropshire MHS.

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Shropshire Suicide Bereavement Service (MHS)

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Shropshire Suicide Bereavement Service (MHS)

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MHS Shropshire Suicide Bereavement Service Flyer (003)

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Telford Suicide Bereavement Service (MHS)

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Telford Suicide Bereavement Service (MHS)

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telford Suicide Bereavement Service Flyer (003)

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Cookies

This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

Yes, that's fine No, I want to see my cookie settings

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This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council. We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.

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Our Frontline is here to provide 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic.

Get support

Our Frontline is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge. Find out more about us here, join us on our social channels below, and see some of the latest real-life stories from Our Frontline.

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Our Frontline is here to provide 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic. Get support Our Frontline is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge.

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There are a number of key documents which relate to all work of the Telford and Wrekin Safeguarding Partnership.

Adults

All of the multi-agency policies and procedures for practitioners working with adults within Telford and Wrekin are compliant with The Care Act 2014. Some of the policies are for use across the West Midlands, and there are some local policies and procedures too.

West Midlands Policies and Procedures

Within the West Midlands, there are fourteen local authorites and Safeguarding Adults Boards/Partnerships working together to introduce a consistent approach and practice within the adult safeguarding environment.

Download the West Midlands policies and procedures.

Local policies and procedures

Children

All of the mult-agency policies and procedures for practitioners working with children within Telford and Wrekin are compliant with Working Together to Safeguard Children 2018. Some of the policies are for use across the West Midlands, and there are some local policies and procedures too.

West Midlands Policies and Procedures

Within the West Midlands, there are nine local areas that collaborate together regarding children safeguarding procedures, which form the policies and procedures library.

There are three different sections within the procedures:

Statutory Child Protection/Adult Safeguarding Procedures;

Regional Safeguarding Guidance; and

Local Area specific Safeguarding Information and Procedures.

Download all of the West Midlands policies and procedures for those working with children.

Please use the link on the contents page to access the section you are looking for, or, alternatively, select a region from within the drop-down menu on the left-hand side to go straight to policies and procedures specifically for Telford and Wrekin.

Local policies and procedures

Joint thematic areas

A lot of the work carried out by the Telford and Wrekin Safeguarding Partnership (TWSP) crosses over between adults, children and community safety. All of our joint policies and procedures can be found below.

Guidance and briefing notes

Download the guidance and briefing notes.

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Telford and Wrekin Safeguarding Partnership 

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Telford and Wrekin Safeguarding Partnership

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There are a number of key documents which relate to all work of the Telford and Wrekin Safeguarding Partnership. All of the multi-agency policies and procedures for practitioners working with adults within Telford and Wrekin are compliant with The Care Act 2014.

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Samaritans works to make sure there's always someone there for anyone who needs someone. Read more.

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Improving Access to Psychological Therapies (Telford and Wrekin)- includes information around 'SilverCloud'

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Improving Access to Psychological Therapies (Telford and Wrekin)- includes information around 'SilverCloud'

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Service that offers help to people with common mental health problems, such as anxiety and depression. We offer information, guidance and talking therapies, including Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), and Counselling

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We are Telford and Wrekin IAPT (Improving Access to Psychological Therapies), formally known as Telford Wellbeing Service. We're here to help people with common mental health problems, such as anxiety and depression. We offer information, guidance and talking therapies, including Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), and Counselling. To access our service you need to be aged 16 or over and registered with a Telford and Wrekin GP.

If you are under 16 years old, please contact BeeU for support. Please note people who are 16 and 17 are welcome to use our service, but we will ask for contact information for your parent or guardian, in case we have any concerns about your safety.

There are 3 different ways to make contact with us:

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Telford & Wrekin IAPT :: Midlands Partnership Foundation Trust

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We are Telford and Wrekin IAPT (Improving Access to Psychological Therapies), formally known as Telford Wellbeing Service. We're here to help people with common mental health problems, such as anxiety and depression. We offer information, guidance and talking therapies, including Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), and Counselling.

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Improving Access to Psychological Therapies (Shropshire)- includes information around 'SilverCloud'

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Improving Access to Psychological Therapies (Shropshire)- includes information around 'SilverCloud'

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IAPT services can support people with mild to moderate mental health issues such as anxiety or low mood.

Aims to improve health and wellbeing by offering a range of help, advice, life skills courses, supported self help, other groups and individual therapies for everyone aged 16 and over.

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Talking Therapies/ Improving Access to Psychological Therapies (IAPT) services can support people with mild to moderate mental health issues such as anxiety or low mood.

Shropshire Primary Care Psychological Therapies Service aims to improve health and wellbeing by offering a range of help, advice, life skills courses, supported self-help, other groups, and individual therapies for everyone aged 16 and over.
COVID-19 update:
We are open to all professional and self-referrals, please see above for how to get in touch. Assessments and therapy (both individual and group) is being conducted via telephone, online and video call, or face to face where appropriate. As with other healthcare settings, anyone visiting us Face-to-Face will be asked to wear a mask, unless exempt.
We can arrange for interpreter support if necessary.

Who are we, and what can we offer?

We are a team of NHS specialists trained to offer effective talking therapies and support. Our team comprises cognitive behaviour therapists, counsellors and psychological wellbeing practitioners. We deliver a choice of evidence-based psychological therapies in a variety of modes including email, web-based programmes, telephone, face to face, individual and group interventions, to allow you to access the service in a flexible way which suits your lifestyle, and according to what is most appropriate for your needs.

We can assist with:

low self esteem

difficulty in relationships

stress

worry

anxiety

low mood

obsessions and compulsions

panic

phobia

trauma

anger problems

Self Referral

Although there is high demand for our services, we aim to offer you an appointment as soon as possible (within 2 to 4 weeks as an estimate). You can refer yourself into our service through the following methods:

Telephone

Please call us on 0300 123 6020.

You will need your NHS Number to hand, together with your name and address details.

The receptionist will take your details and will offer you an appointment for a telephone assessment with one of our qualified therapists, who can talk through the various treatments on offer with you.

Online

Please complete our online self-referral form.

GP

You can visit your GP, or other healthcare professional, to discuss your needs and they can then support you with a referral to us.

SilverCloud

SilverCloud is an online therapy programme that allows people to access Cognitive Behavioural Therapy techniques in a way that suits them. SilverCloud allows people to complete therapy in their own time and at their own pace, whilst still having regular online reviews with a trained practitioner within our team.

How can SilverCloud help me?

SilverCloud offers various programmes, consisting of evidence-based Cognitive Behavioural Therapy Techniques. The programmes are made up of a variety of different modules, looking at the way we think, the way we behave and the way we feel. The modules consist of videos, activities to complete and case studies to read, as well as quizzes, audio guides and your own journal.

The Depression programme looks at Understanding Feelings, Boosting Behaviour and Challenging Thoughts, as well as ways to bring all three elements together.

The Generalised Anxiety programme looks at Understanding Feelings, Managing Worry and Challenging Thoughts, with optional modules on Facing Your Fears if required.

The Stress programme looks at Problem Solving techniques, time management and lifestyle choices.

There are optional modules to complete on Sleep Difficulties, Relaxation, Self-Esteem, Employment Support and Anger Management.

Is SilverCloud right for me?

SilverCloud is suitable for people who:

Have access to a computer, smart phone or tablet.

Feel confident in using the internet and apps in daily life

Feel motivated to change something in their life, and have clear goals to work towards

Have busy schedules and may struggle to make regular appointment times

How does SilverCloud work?

Once you have signed up and registered, your progress will be monitored by a qualified practitioner within our team, called your Supporter. Your Supporter will log in once every two weeks, on an agreed date, to check your progress and read any comments you have left them. In return, they will leave comments and suggestions about materials that may be useful to you.

You will be offered up to 6 review dates with your Supporter, and after these reviews are completed you can continue to access SilverCloud for up to a year from the date of registration. You do not need to be online for your review, however the next time you log on you will be asked to complete questionnaires monitoring your current mood.

How long does it take?

Each module takes approximately 40 minutes to complete, and we recommend you complete around one module a week.

There are extra components to complete in each module if you so wish, and most people complete the programme in 6 to 12 weeks. Please complete all work you wish your Supporter to see the day before your review date, so they are able to monitor your progress.

Like any form of Cognitive Behavioural Therapy, the more you put in the more progress you will make.

Can I speak to someone about SilverCloud?

If you would prefer to speak to someone for your therapy, or are not sure of your options and what might be best, please call us on 0300 123 6020. We will then arrange a telephone assessment for you with one of our Practitioners to discuss what would be helpful to you. You can also email iaptshropshire@mpft.nhs.uk with your contact details, and we will get back to you to arrange an appointment.

Useful Resources and Links

If you require urgent mental health support and live in Shropshire, Telford & Wrekin, please call our helpline 0808 196 4501

Coronavirus and looking after your mental health

The current coronavirus (COVID-19) outbreak is impacting everyone's daily lives at the moment and it is important to remember to take care of your mental health and wellbeing too.

Here are some useful resources offering general guidance on managing your mental wellbeing during this uncertain time:

Click on the topics below to view some self-help materials which may be beneficial during the outbreak:

Shropshire IAPT Cancellation Policy

It is important to attend all the appointments you book with us wherever possible. There may be times when you need to cancel for urgent reasons; we allow 2 such cancellations per person due to this.

Please contact us at least 24 hours before an appointment if you are unable to attend or wish to cancel or rearrange a session, so we are able to offer that slot to somebody else.

Further cancellations may result in your therapist being unable to offer you any more treatment sessions.

If you do not attend an appointment without notice, we may close your file with no further contact from us. We do this to be fair to everyone waiting to see us.

You will receive a reminder by text 48 hours before every appointment.

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Referral form available online. Self-referrals by phone: 0300 123 6020

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BeeU- Children and Adolescent Mental Health Services (MPFT)

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BeeU- Children and Adolescent Mental Health Services (MPFT)

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BeeU provides emotional wellbeing and mental health services for Children and Young People (0-25) in Shropshire, Telford and Wrekin. We also provide neurodevelopmental assessments for children: Autism (ages 5 to 18) and ADHD (ages 6 to 18).

Midlands Partnership NHS Foundation Trust (MPFT) are the lead provider, working in partnership with Healios, Kooth and The Children's Society.

Kooth

Kooth.com is a free, safe and anonymous website for young people living in Shropshire, Telford and Wrekin aged 11-19. You don't need to be referred or have an appointment.

Kooth provides an anonymous 24-hour online service, 365 days per year, offering peer support, self-help and trained and qualified counsellors available to talk to online at the following times:

12:00 to 22:00 (Monday to Friday)

18:00 to 22:00 (Saturday and Sunday)

Bank Holidays - hours may vary

Kooth's experienced practitioners can provide emotional support for a wide range of issues, from having a bad day to more serious issues such as stress, anxiety, depression, eating issues, bullying and self-harm, to name a few.

Kooth provides a much needed out of hours service advice and support.

For more information visit the Kooth website.

The Children's Society Beam (Shropshire, Telford & Wrekin)

Beam is an emotional wellbeing service for Children & Young People under 25 years old who are registered with a GP in Shropshire or Telford & Wrekin. The service is delivered by The Children's Society.

How Beam helps.

Beam can support with anything relating to emotional well-being.

When we are emotionally healthy we:

Function in society, whether that is at school, college, uni or at work, or when we are with friends and family.

Cope with life's challenges by drawing on our strengths.

Understand and manage our emotions, expressing them in appropriate ways.

Accept ourselves and show acceptance of others.

Our team is made up of experienced well-being practitioners who will take the time to listen to whatever it is that is troubling young people. We aim to boost the resilience of young people by helping them develop coping skills for when life presents challenges.
What support do Beam offer?

We are currently offering support via:

Face to Face sessions at our Drop in service (Wellington and Shrewsbury)

Virtual face to face (via MS Teams) Pre booked appointments (limited availability)

What will Beam do?

Recommend strategies and techniques that aim to make life easier - for example, how to manage a panic attack, or how to improve sleep.

Give practical suggestions and advice - this might be suggesting you look at website or that you contact another service.

Provide a listening ear if a young person has something they want to get off their chest.

Typical issues Beam can support with include:

Anxiety (low-level) & worry

Anger

Identity

Low mood

Panic

Self-esteem

Sexuality

Sleep

Stress

What won't Beam do?

Assess or diagnose any conditions.

Automatically make referrals into other services.

Necessarily have to tell anyone that a young person has spoken to Beam. There may be times where we feel we need to speak to other people, services or agencies. We will try and speak to you about this before we do.

Example issues that are outside of Beam's remit include:

Crisis support

Toileting

Behaviour management

Eating disorders

Where a mental health diagnosis exists

Accessing support from Beam
You can request support from Beam via our website:

Scroll down the page to 'register with us'.

Complete your details on the form.

We will contact you by email to advise of the next steps

If you have been to Beam before, or you want to request a follow-up session, follow the same link - there will be an option to say you have already registered so you won't need to complete all of your details again!
Come along and see us at one of our drop in sessions (no appointment necessary) on Tuesdays and Thursdays 10am-6pm (last session 5.30pm) at 9 Market Street, Wellington, Telford, TF1 1BP or Mondays 12pm-4pm (last session 3.15pm) at The Lantern, Meadow Farm Drive, Shrewsbury, SY1 4NG.

Young people aged 14 years+ can register themselves.

Young people aged 13 and under will need a parent/carer to register on their behalf.

If you have any questions about the Beam service, please contact us via email shropshirebeam@childrenssociety.org.uk

Further information about Beam can be found on The Children's Society website.

Referring for an Assessment

Young people are referred into our service by a professional who knows what BeeU offers, and knows the young person.

We accept referrals from these types of professionals:

GPs

Social Workers

Health Visitors

School Professionals

Paediatricians / Hospital Doctors

Paediatric Occupational Therapists

School Nurses

Voluntary services

Unfortunately, we don't accept self-referrals from young people or families directly.

Referrals on the referral form below can be sent by post, and / or emailed directly to 025spa@mpft.nhs.uk (routine) or via phone 0808 196 4501.

BeeU services will accept referrals relating to children and young people up until their 18th birthday.

Any new referrals made to BeeU for young people who are 18+ will be sent to Adult Access Team.

Autism Diagnostic Pathway

BeeU provides assessment and diagnosis for Autism for school aged children (5 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties related to social communication, interaction, and repetitive or restrictive patterns of their behaviour. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Social communication difficulties (e.g. differences with using or understanding non-verbal communication such as eye contact, facial expression and gesture, difficulties with back and forth conversation)

Interaction difficulties that impact upon functioning (e.g. Difficulties making and maintaining friendships with peers, understanding others' emotions. Difficulties adapting behaviour or communication to different settings)

Restrictive patterns of behaviour (such as adherence to routine, difficulties with transitions or change. Difficulties considering alternative perspectives)

Intense interests and hyper focus on interests that impacts upon functioning (e.g. finding it difficult to move on from interests or to engage in activities or topics that are not related to interests)

Sensory sensitivities or sensory seeking that make everyday activities difficult

Repetitive play, behaviour, movements, language, or sounds

Who can refer?

Any Health, Social Care and Education professional can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware and in agreement, and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral for form and send to 025spa@mpft.nhs.uk including all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral, such as:

request for more information

providing advice or signposting

offer of a more general assessment

offer of ASD assessment

You will receive an outcome in writing.

ADHD (Attention Deficit Hyperactivity Disorder) Pathway

BeeU provides assessment, diagnosis and treatment for school aged children (6 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties with hyperactivity, impulsivity and inattention. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Hyperactivity:

acting before thinking of consequences

having difficulty maintaining attention for any period on a task

jumping from one activity to another

having difficulty organising themselves or their time

tiredness due to poor sleep

Impulsivity:

restlessness (inability to sit still, fidgeting, needing to stand from seat)

undertaking risky behaviours

have a tendency to interrupt other's conversations

unable to wait own turn or queue or put hand up prior to calling out

Inattention:

easily distracted

observed daydreaming

unable to complete work or tasks

demonstrates difficulty with listening

clumsy or accident prone

Who can refer?

Any Health, Social Care and Education professionals can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware of and in agreement and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral form and send to 025spa@mpft.nhs.uk with all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral. Some examples of outcomes are request for more information, providing advice or signposting, offer of a more general assessment or offer of ASD assessment. You will receive an outcome in writing.

24/7 Urgent Helpline

The Urgent Helpline offers a listening ear, advice, support and signposting for adults, children and their carers.

Our Urgent Helpline operates 24 hours a day, and 7 days a week.

You or your parent / carer can contact us if you have any concerns regarding your own mental health and wellbeing. Our experienced call handlers and clinicians will listen to your worries and concerns and try to help you in the best possible way. During the call we may advise you or your parent / carer about local services that you can access and contact directly.

You can contact us by calling 0808 196 4501 (option 1 for under 18's, option 2 for over 18's).

Young people under 18 years of age are able to contact our service directly for support and urgent advice.

Please be aware that we would not be able to processes a referral to Children's and Family Mental Health services (CAMHS) over the phone. You will have to speak to your GP or School in the first instance who can make a professional referral via BeeU Access Team. We will be able however to speak to the right team on your behalf if you feel as you are in crisis.

What is a crisis?

When you feel hopeless and cannot see a way out of your situation with dark thoughts not wanting to be alive or significantly hurting yourself.

Some useful resources for you to use when you feel you are in crisis:

Calm Harm Resources available to support with self harming behaviour for people aged 13+

Shout Crisis text line If you are struggling with suicidal thoughts and keeping yourself safe, text shout to 85258 and someone will call you back

Papyrus Support for young people at risk of suicide. Available 10am-10pm Mon-Fri, 2pm-10pm weekends and Bank holidays: 0800 068 4141

Getting involved and giving feedback

If you have experience of using our services or care for someone who does, you can become involved in the Trust's work, have your voice heard and take part in projects and activities.

Using your experience of our services, enthusiasm and ideas for potential improvement, can bring a whole new point of view to the planning and delivery of those services. Also, this may give you a better experience of services which contributes to your own health and wellbeing as well as improving services for all.

The following are some examples of involvement:

Sharing experience of services at forums to feed back to managers

Taking part in focus groups or workshops to influence service design and development

Involvement in the recruitment and selection of staff

Helping to improve the effectiveness of staff training

Taking part in research and audit

Take part in our Mystery Shopper programme

Be included on a mailing list (armchair consultation) to give your views on information leaflets, policies and other consultations

Travel expenses can be claimed and for some activities, an involvement fee is offered. More information about the payment policy is available on request
To register your interest in Involvement please complete the online form.

Giving your feedback

We want your feedback, tell us what you think!

Young people, family and carers we need your help to improve BeeU!

Your feedback helps to make sure our service is the best it can be. Please let us know what you think and give us your ideas about how we can improve.

The survey only takes 5 minutes. Follow the link to the BeeU feedback survey.

Severn Fields Health Village
Sundorne Road
Shrewsbury
SY1 4RQ

Langley School
Duce Drive
Dawley
Telford
TF4 3JS

0300 124 0093 (option 2)

Contact the Access Team 0808 196 4501

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Bee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin

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Urgent support for those experiencing a mental health crisis (Midlands Partnership NHS Foundation Trust)

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Urgent support for those experiencing a mental health crisis (Midlands Partnership NHS Foundation Trust)

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FREEPHONE 24/7 Urgent NHS Mental Health Helpline

Telephone support, advice and triage

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Shropshire area - other support available

Urgent Care during Covid-19

Changes to the Emergency Department at Royal Stoke

The Emergency Department at Royal Stoke University Hospital will no longer treat minor injuries in adults or children in order to free up vital resources for managing Coronavirus (COVID-19).

Our Walk-in Centre at the Haywood Hospital will be able to provide these essential services between 7am-9.30pm every day. Orthopaedic surgeons and emergency nurse practitioners from Royal Stoke will join the Haywood Walk-in Centre team to provide an enhanced service.

Minor injuries at County Hospital, Stafford will be seen at the fracture clinic between 9am and 6pm. Again, this service will be run by orthopaedic surgeons and emergency nurse practitioners. Outside of these hours you may be asked to return the following day.

Patients who have an eye emergency problem are also being asked not to attend hospital straight away and instead call a telephone number and speak to a specialist. The Emergency Eye Clinic will be available on 01782 674300 Monday to Friday from 9am to 7pm, Saturday from 9 am to 2 pm and Sunday from 9 am to 12 noon.

All other emergency services at Royal Stoke, including the Major Trauma Service and the Children's Emergency Department (ages 0 to 15) and County Hospital will be operating as normal for major injury and illness.

Information about urgent care across Staffordshire, Shropshire and Telford & Wrekin.

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The Emergency Department at Royal Stoke University Hospital will no longer treat minor injuries in adults or children in order to free up vital resources for managing Coronavirus (COVID-19). Our Walk-in Centre at the Haywood Hospital will be able to provide these essential services between 7am-9.30pm every day.

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Access Team, including Community Mental Health Team Pathways (Midlands Partnership NHS Foundation Trust)

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Access Team, including Community Mental Health Team Pathways (Midlands Partnership NHS Foundation Trust)

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An Access team provides a single point of contact for all the Trust's adult mental health services-provides advice and guidance

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The Early Intervention in Psychosis Pathway supports people aged 14-65 and their families/carers, who are experiencing - or at risk of experiencing - their first episode of psychosis.

The team consists of a consultant psychiatrist, clinical psychologist, psychological therapists, nurse practitioner/non-medical prescriber, mental health nurses, social workers, occupational therapist, support and recovery workers and administration support.

We are a specialist team offering a broad range of interventions, which are specifically focused on minimizing the risk of developing psychosis, or aimed at recovery from a first episode of psychosis. Research tells us that when a person receives early treatment and a range of specific interventions (such as medication, talking therapies and employment/education support), they are less likely to have a hospital admission and more likely to recover. For some people, recovery does not mean that all of their psychotic experiences will go away. We use a strengths-based approach to support people in building resilience and control over their individual challenges, and move forward positively from their experiences.

The team can work with you for up to three years (or up to one year if you are assessed by the team as being at risk of developing psychosis).

You should be offered an assessment within two weeks of an accepted referral to the service. This allows us to meet with you and your family/carers to find out more about you and determine if you require an ongoing service from us.

For information, advice and guidance outside of our opening hours or if you wish to discuss a referral to our service please contact our Access Pathway on 0300 124 0365 or email them at access.shropshire@mpft.nhs.uk

Contact Us

Early Intervention in Psychosis Pathway
Severn Fields Health Village
Sundorne Road
Shrewsbury
SY1 4RQ

Telephone: 0300 303 3426

Opening hours: 9:00am - 5:00pm, Monday to Friday

Operational Lead: Mr Gary Jones

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The Early Intervention in Psychosis Pathway supports people aged 14-65 and their families/carers, who are experiencing - or at risk of experiencing - their first episode of psychosis. The team consists of a consultant psychiatrist, clinical psychologist, psychological therapists, nurse practitioner/non-medical prescriber, mental health nurses, social workers, occupational therapist, support and recovery workers and administration support.

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Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
NHS 111 can help if you need urgent medical help or you're not sure what to do.

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seizure (fit)
shaking or jerking because of a fit, or unconscious (cannot be woken up)

choking
on liquids or solids right now

difficulty breathing
making grunting noises or sucking their stomach in under their ribcage

unable to stay awake
cannot keep their eyes open for more than a few seconds

blue, grey, pale or blotchy skin, tongue or lips
on brown or black skin, grey or blue palms or soles of the feet

limp and floppy
their head falls to the side, backwards or forwards

heavy bleeding
spraying, pouring or enough to make a puddle

severe injuries
after a serious accident or assault

signs of a stroke
face dropping on one side, cannot hold both arms up, difficulty speaking

sudden rapid swelling
of the lips, mouth, throat or tongue

sudden confusion
agitation, odd behaviour or non-stop crying

British Sign Language (BSL) speakers can make a BSL video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

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Find out when to call 999 in an emergency.