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1)Every morning before the library in PTSL opened,the librian should make a regular check at every of the shelves and make sure the shelves clean and tidy up everyday.

2)Librian may get some robotic help in keeping books in their right place.This robotic librian have function to check every shelf called 'shelf-scanning.Through this technology,it can tell the librian whick books are missing or out of place.

3)In this era with technology lead our world,PTSL should need to upgrade the system such as to put a chip in every books so it can trace the book without librian have to consume more time to find the missing or misplaced book

4)The management of the library in PTSL should make an awareness campaign about the usability and the function temporary shelf.

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The following procedure were used to identify the solution  :

A.    Questionnaire

· The type of questionnaires used was google form in the form of multiple choice-questions.

· The questionnaires are randomly distributed through whatsapp to 25 random respondents and spreaded from 13 December till 16 Desember.

·  The respondents are students from UKM, students from other universities and civilian.

·  13 related questions were given to gain data about solution on how to get over the misplaced books problem.

B.    Interview

· The expert that was selected are from University Putra Malaysia (UPM) and Bangi Public Library.

·  The interview was conducted on 21st November 2018.

·  The expert from UPM is Mr. Mohd Jefry Mohd Fauzi worked as librarian and the expert from Bangi Public Library is Mrs. Mariyani Yasee worked as assistant librarian.

·  The collected data are used to know about how they overcome the misplaced books problem in other libraries.

C.    Observation

·  The observation held at Universiti Tenaga Nasional (UNITEN).

·   On 21st November 2018 observation has been done.

·   Observe on how Uniten’s library get over the misplaced books problem.

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PROCEDURE(PROBLEM)

The following procedure were used to identify the misplaced books problems and to know how many respondents have been involved with this problems.

A.    Library research

· Make a library research and collect information which is available in the internet relating to the problems of a misplaced books in other libraries.

· The information from internet discussed about the thousands of books misplaced or lost from Suffolk’s libraries.

B.    Questionnaire

· The type of questionnaires used was google form in the form of multiple choice-questions.

· The questionnaires are randomly distributed through whatsapp to 25 random respondents and spreaded from 19 November till 27 November.

·  The respondents are students from UKM, students from other universities and civilian.

·  10 questions were given regarding to the problem to know how serious this problem.

C.    Interview

·  The expert that was selected are from University Putra Malaysia (UPM) and Bangi Public Library.

·  The interview was conducted on 21st November 2018.

·  The expert from UPM is Mr. Mohd Jefry Mohd Fauzi worked as librarian and the expert from Bangi Public Library is Mrs. Mariyani Yasee worked as library assistant.
·  The data was enquired about misplaced books problem in other libraries.

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I) Interview
-Two experts were choosen to be interviewed to enquire data about misplaced books problem in other libraries.
-The expert that was selected are from University Putra Malaysia(UPM)  and Bangi Public Library.
-The interview was conducted at 21st  November 2018.
-The expert from UPM is Mr. Mohd Jefry Mohd Fauzi worked as librarian and the expert from Bangi Public Library is Mrs. Mariyani Yasee worked as assistant librarian.

2) Questionnaire
-A few questions were given to make a survey on the problem misplaced books in the library.
-The total of respondents are 58 people.
-The respondents are students from UKM, students from other universities and also civilian.
-The questionnaires are randomly distributed to the library users, classmates and others
-This survey were distributed during the interview at the libraries on 21st  November 2018 using the survey paper
-There are 2 ways to distribute the questionnaires which are using papers and google form

3) Library research

-Collect information and data which is available in the internet relating to the problems of a misplaced books in foreign library.

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SEVERITY PROBLEM
-Respondent said that they didn't notice about the existence of the redshelf.
-Most of the students interviewed said that they just know when we interviewed.

ACADEMIC PROBLEM
-45.8% of the respondents said that the reason they come to the library is to make group discussion
-54.2% of respondents having a problem to finding books that they want to use it.

SOCIAL PROBLEM
-Most of the problem occured due to their attitude that don't want to put back the book at the right place.
-They actually don't know the function of the redshelf

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-PROVIDE TEMPORARY SHELVES AT EACH ENTRANCE OF LEVEL 3,4 AND 5

-ONLY 2 TEMPORARY SHELVES

-ATTACH A SCRAP ABOUT THE FUNCTION AT EACH OF THE TEMPORARY SHELVES

-ADD SIGNBOARD WHERE THE TEMPORARY SHELVES ARE LOCATED

-PROVIDE A LEISURE PLACE FOR MAKE IT MORE CONVENIENT

-HAVE AT LEAST 1 LIBRARIAN WILL IN CHARGE AT EACH PLACES

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-MOST OF PEOPLE DID NOT NOTICE ABOUT THE TEMPORARY SHELVES

-DUE TO THEY DID NOT KNOW THE EXISTANCE OF TEMPORARY SHELVES

-LACK OF EXPOSURE ABOUT THE RULES

-WE PROVIDE THE TEMPORARY SHELVES AT EACH ENTRANCE LEVEL

-TO MAKE IT CLEAR FOR THE STUDENTS AND VISITORS

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Miplaced books problem at level 3,4 and 5 at UKM library

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Who involved?	This problem involves users in the library especially student UKM who often visit the library.	This problem also makes it difficult for the librarian to find and collect the used books and put them in the right place.What are the effect?	will slow down the user’s work efficiency to find a book to make a reference. 	 users cannot find the book and the information they want to find. 	users will find it difficult to find books or reference materials in the library and cause them to lose interest in visiting the library again.	also occurs among librarians, they have to collect and search for books that are placed in the wrong place.Librarians will take a long time to put the books in the right place because of the limited number of librarians.

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Who involved?	This problem involves users in the library especially student UKM who often visit the library.	This problem also makes it difficult for the librarian to find and collect the used books and put them in the right place.What are the effect?	will slow down the user’s work efficiency to find a book to make a reference. 	 users cannot find the book and the information they want to find. 	users will find it difficult to find books or reference materials in the library and cause them to lose interest in visiting the library again.	also occurs among librarians, they have to collect and search for books that are placed in the wrong place.Librarians will take a long time to put the books in the right place because of the limited number of librarians.

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Why is happening?	This situation is due to the problem of attitude among users in the library. Some users as well as the outside and the inside have a habit of irresponsibly putting the book to the original place which is considered to be trivial for them but also impacts other users as well	 they also lack exposure on the use of books in the library and cause them to not understand how to use library facilities. Moreover, UKM known as open university which allow outsiders to enter the library without them knowing any rules.	this problem is increase especially when more outsiders are less concerned about the rules in the library about proper use of the book. This is because they only visit the library several times and they are unaware of the problems that arise in the library. 

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Why is happening?	This situation is due to the problem of attitude among users in the library. Some users as well as the outside and the inside have a habit of irresponsibly putting the book to the original place which is considered to be trivial for them but also impacts other users as well	 they also lack exposure on the use of books in the library and cause them to not understand how to use library facilities. Moreover, UKM known as open university which allow outsiders to enter the library without them knowing any rules.	this problem is increase especially when more outsiders are less concerned about the rules in the library about proper use of the book. This is because they only visit the library several times and they are unaware of the problems that arise in the library. 

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Where is it happening?	This problem occur at Tun Seri Lanang Library, University National Malaysia (UKM) in Bangi, Selangor. Specifically at level 3,4 and 5 where all books, collection, journals, thesis and magazine are there.

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Where is it happening?	This problem occur at Tun Seri Lanang Library, University National Malaysia (UKM) in Bangi, Selangor. Specifically at level 3,4 and 5 where all books, collection, journals, thesis and magazine are there.

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OVERVIEW	Tun Sri Lanang library in University National Malaysia (UKM)  has always been the focus of both student UKM and outdoor visitors like students from other universities and international students.  	 this can indirectly cause various problems, especially the priority issues when the books are not return at the right place. 	 This is also a problem when many outside users are not exposed or are not aware of the use of books in the library. 

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OVERVIEW	Tun Sri Lanang library in University National Malaysia (UKM)  has always been the focus of both student UKM and outdoor visitors like students from other universities and international students.  	 this can indirectly cause various problems, especially the priority issues when the books are not return at the right place. 	 This is also a problem when many outside users are not exposed or are not aware of the use of books in the library. 

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-conclude from the data that we analyse and briefly explanation about the result
-overall explanation about the improvement of the solutions and other suggestions

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-why misplaced book is the problem?
-student can't find the books that they want
-mostly from the outsider who didn't know about the rules in library
-also from the ukm students who are seldomly come to the ukm library that lead to this problem because the didn't aware and alert about the rules and facilities provided in library

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-attitude among users in library
-lack exposure on the use of books in the library
-slow down the work's efficiency to find book to make reference
-problem to the librarians also(they have to collect and rearrange the book but take a long time because the book was placed flat evenly)
-also occured a problem at every library that we have interviewed

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i will do the overview part .

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A166809
I will do the procedure part.

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A165681

So guys, for report, I will do the introduction and conclusion part.