# data[].attributes.body
what can we do with VIP user profiles?

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What can we track specifically on Twitter? can we directly contact users utilising this social media?

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How do you deal with anonymised customers, i.e. someone who likes a post, who you do not currently have a social ID for?

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How do you deal with anonymised customers, i.e. someone who likes a post, who you do not currently have a social ID for?

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How do you then convert that unknown customer into a known one?

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How do you then convert that unknown customer into a known one?

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Can you confirm your data is at an individual level, not aggregated 

# data[].attributes.subject
Can you confirm your data is at an individual level, not aggregated 

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How does your social media identity concatenation work? What attributes are you using to determine that customer Y on Twitter is also Customer X on Facebook?

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How does your social media identity concatenation work? What attributes are you using to determine that customer Y on Twitter is also Customer X on Facebook?

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Do you provide levels of confidence for those potentially known customers that can be used to target for confirmation?

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Do you provide levels of confidence for those potentially known customers that can be used to target for confirmation?

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What level of response data do you capture, i.e. how many retweets of a retweet of a retweet of tweet?

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What level of response data do you capture, i.e. how many retweets of a retweet of a retweet of tweet?

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Can they walk through an end to end use case (this could be anything, but thinking of something like post to facebook page, like page, share page, friend of sharer sees shared page, also likes page. What are we capturing on the “friend”?

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Can they walk through an end to end use case (this could be anything, but thinking of something like post to facebook page, like page, share page, friend of sharer sees shared page, also likes page. What are we capturing on the “friend”?

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Can this track across transactional interactions as well? i.e. if I have a Twitter handle with email A, and email A is also used on the online store (of which I obtain a transaction feed) can I associate the purchased products from the transaction feed with the Twitter Handle via the email?

# data[].attributes.subject
Can this track across transactional interactions as well? i.e. if I have a Twitter handle with email A, and email A is also used on the online store (of which I obtain a transaction feed) can I associate the purchased products from the transaction feed with the Twitter Handle via the email?

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Which platforms do you support? Instagram is randomly mentioned on the website, but not included in the list of supported platforms (assume this is linked to Facebook ID?) Which platforms don’t you support?  What does your roadmap look like?

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Which platforms do you support? Instagram is randomly mentioned on the website, but not included in the list of supported platforms (assume this is linked to Facebook ID?) Which platforms don’t you support?  What does your roadmap look like?

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How do you manage data privacy considering the social aspect of the data (potentially) captured? Are you encrypting in transit and at rest?

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How do you manage data privacy considering the social aspect of the data (potentially) captured? Are you encrypting in transit and at rest?

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What restrictions are there in relation to gathering social data? i.e. Facebooks Privacy policy.

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What restrictions are there in relation to gathering social data? i.e. Facebooks Privacy policy.

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How is it priced? Licenced? Annual Fee? What is the cost?

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How is it priced? Licenced? Annual Fee? What is the cost?

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Are there any complimentary services they would recommend that help support the presenting or gathering or social data?

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Are there any complimentary services they would recommend that help support the presenting or gathering or social data?

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Can we execute bi-directional campaigns?

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Can we execute bi-directional campaigns?

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What are the attributes that we need to provide to Social ID to execute the campaign?

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What are the attributes that we need to provide to Social ID to execute the campaign?

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What are the details we could receive from Social ID based on customers social activity

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What are the details we could receive from Social ID based on customers social activity

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In case if Social ID is compatible with IBM Campaign, what the format of files that we need to send / we would receive from Social ID.

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In case if Social ID is compatible with IBM Campaign, what the format of files that we need to send / we would receive from Social ID.

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Limitation on audience size to target in one campaign

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Limitation on audience size to target in one campaign