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You're Invited to the Content Ops Q3 All Hands + Party!

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You're Invited to the Content Ops Q3 All Hands + Party!

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It's that time of the year once more where we work hard... and party harder! This quarter's all-hands is happening on July 30, 2021, 4:30pm-6:00pm and it's... you guessed it (or maybe not!) a Sportsfest!

Hosted by Seb Smith from the UXW team and Thanisa Durongkaveroj from TH Localization team, you'll be in for a grand time and lots of contests!

For more information, please read the email with subject line: [Read Me] Content Ops Q3 All Hands + Party!

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[UPDATE] Localization of EU Language Requests

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[UPDATE] Localization of EU Language Requests

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With the ES and RU localization teams now closed and FR, RU, and DE teams bidding their goodbyes on 28 Feb, there will be a couple of major changes to the following:

Homepage and city themes

Activity Language Request

UI & UAT

FAQ

More on this on the Important Updates page.

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Klook will enter a more domestic and local-driven model. For local teams to be self-sufficient and compete with local key players, Localization editors will now report to GM or E-commerce Ops and dotted to central team.

OKR Taskforces are now PAUSED accordingly. Please wait for Christina Lin to schedule alignment sessions.

See Meeting Resources for more information.

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The marketing team has a developed an internal blog where they post information relevant to the team including updates on processes and projects.

If you want to stay up to date with what our colleagues are up to, you can check out the blog >> https://klook-marketing.blogin.co/

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BE Usability Taskforce: All Initiatives Complete!

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BE Usability Taskforce: All Initiatives Complete!

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30 Nov 2020 (Monday)

From PIC Jean Wu:

BE Usability Project has been ongoing for almost half of year, and we’ve achieved lots of tasks so far. Most of critical requests have already been solved or reported to PM/Tech... We can end and mark this project as “Completed”.

Starting 30 Nov 2020, please proceed to report any bug or enhancement feedback via Orion.

For more information, please see [Heads up of BE Usability Project] announcement on the content_ops_all channel!

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19 Nov 2020 (Thursday)

Starting November 23, EN team will resume reviewing and processing requests before passing them on to Localization.

Local-only CERs will not be processed and must be completed by BD teams

CERs will only be processed for free-text sections and creative content

Loc will only process urgent CERs (requests within the language’s travel corridor) within 6 business days (3 business days for EN, 3 business days for Loc) - for non-urgent CERs, requests will be processed once the Loc Team has capacity

Check the Workflows > Content Edit Request page for the most updated CER workflow.

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Activity Language Request Dashboard Launched!

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Activity Language Request Dashboard Launched!

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13 Nov 2020 (Friday)

Sharing the good news that we finally have our Activity Language Request Dashboard!

This dashboard is in sync with the sheet status tracker, which means you can check both trackers. The only difference is that the dashboard has advanced filtering that is especially useful for BD and Marketing to check the status of their request.

Statuses here are linked to the new EU, NA, and SEA trackers.
In the future, Dyan Carolino and Ciary Manhit will be updating it with data charts, the list of approvers and PICs.