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Good discussion here guys. First of all the message should be clearer. The sender should use terms that can be understood by the receiver. They should use standardized term. Receiver should also give feedback to clarify the message and confirmed the understanding. Sender should also accompany the verbal message with nonverbal message, in this case by using intonation or using words like "Mayday" or "help" to show the dire situation.
Nevertheless, we should understand, all this took place in a very short time. May be in a few minutes. The sender most likely was in a panic state. May those who were killed RIP and their families were given the strength to cope with their loses.

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Yes, noise is any factor that hinders the communication from becoming effective. In this scenario it includes different jargon or term use, different perception, lack of intonation to describe the situation, even no feedback can also be considered as noise.

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Yes, clearly there was no feedback. Nothing was done by the receiver to show they understood the message as it was intended. Hence, no action was taken to remedy the situation.

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Good job in explaining the process. Most of you apply your answers to the given scenario. However, some only give general explanation. In order to show understanding, you should be able to apply your answer to the scenario given.

Basically:
Sender - Colombian Avianca Pilots
Message - Running low on fuel. This message was intended to send signal that there is an emergency. The message was encoded by the sender in terms of words in English language.
Channel - Verbal. Message was sent through devices from the airplane to the devices in the Kennedy Airport Control Tower.
Receiver - Control staff at the airport control tower. They decoded the message given.
Feedback  - No accurate feedback was given as there is no confirmation that the message was understood as how the sender wanted it to be understood. Hence the tragedy struck.
Noise - Different jargon used i.e running low on fuel rather that fuel emergency. Thus, the receiver has different perception than the sender. Another noise might also include nonverbal language whereby in this scenario the intonation of the the pilot might not show there is an emergency situation.

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NEW YORK -- Less than 10 minutes before Avianca Flight 052 crashed onto a Long Island hillside on Jan. 25, Capt. Laureano Caviedes told Copilot Mauricio Klotz in Spanish, "Advise him we are emergency." A few seconds later, he asked, "Did you tell him?"

Klotz, in the same calm, almost nonchalant voice he used throughout a night of deepening peril, replied, "Yes sir, I already advise him," according to the official transcript of the National Transportation Safety Board.

At that point, 73 people lost what might have been their last chance to survive.

Whatever Klotz thought he had told air traffic controllers, no one

on the ground was aware that

the Avianca plane's four jet en- gines were sucking the last few minutes of fuel from almost-empty wing tanks. By the time controllers began to get the idea, it was too late.

For 50 minutes, although neither pilots nor controllers knew it, they were playing a deadly word game. The copilot, whose English was quite good although his syntax occasionally lapsed, apparently thought he had told controllers of his emergency when he said several times, "I think we need priority," or "We're running out of fuel."

But controllers, perhaps lulled by Klotz's outward calm, never heard the key words prescribed in the air traffic control manual -- "minimum fuel" or "emergency."

It may already have been too late for the Boeing 707 to return to John F. Kennedy International Airport after missing an approach in low visibility and buffeting winds. But without the benefit of emergency procedures, which were not invoked, the Colombian airliner had no hope.

Three days of NTSB hearings last week shed little light on why three experienced crew members broke many FAA rules and violated nearly every rule of common sense in allowing their plane to run out of fuel. During the several times they were in air traffic holds along the East Coast, the crew could have put down easily at several airports relatively clear of the winds and low clouds that plagued Kennedy. In their final hold, 40 miles southeast of Kennedy -- when they clearly knew they were in trouble -- the plane was only 65 miles from Philadelphia.

But the hearings did dramatize an astounding failure to communicate -- in the cockpit, between the cockpit and the ground, and to a lesser extent, between different air traffic controllers.

"I just took it as a passing

comment," said James Lowery, the Kennedy tower controller who heard Klotz say after the missed approach: "Ah, we'll try once again; we're running out of fuel." Lowery said many planes make references to their fuel on stormy nights.

Michael Sammartino of the New York terminal radar approach control facility (Tracon), the last controller to talk to Avianca 052, said Klotz spoke in "a very nonchalant manner . . . . There was no urgency in the voice."

Sammartino heard Klotz say, "Uh, we're running out of fuel, sir," but "it didn't trigger anything in me," Sammartino said.

Steven R. Kelley, a supervisor at the Tracon, said such words and phrases as "priority" and "running out of fuel" have no meaning in air traffic terminology. "It means a lot of different things to a lot of different people," he said.

Several controllers and Federal Aviation Administration officials suggested that "running out of fuel" could mean that a plane is reaching its minimum reserve and would have to divert to an alternate airport, not that its tanks are almost dry.

A manual taken from the body of the copilot seems to support their position. One paragraph reads: "If the remaining usable fuel supply suggests the need for a traffic priority to ensure a safer landing, you should declare an emergency, account low fuel, and report fuel remaining in minutes."

But foreign pilots shot back that it is rare for any pilot to use the word "emergency," and that such terminology is not required by the rules of the International Civil Aviation Organization (ICAO).

"I've never used it {"emergency"} and I've never heard it used in commercial aviation," said Danilo DeJudicibus, a spokesman for the International Federation of Airline Pilots and a retired captain with the Italian airline Alitalia.

The pilots asked a question that is also likely to be asked in the final safety board report: Why didn't the controllers simply ask the crew how many minutes of fuel they had remaining?

"If you get a message from

an airplane that it could be in

trouble, make sure you know what is going on, even if they do not go by the book," said Jose Mosqueira, a captain with the Spanish airline, Iberia.

"I'm very surprised that 'running out of fuel' means nothing to them," said Saul Pertuz, an Avianca captain who was spokesman for the airline at the hearing. "I'm terrified."

Pertuz told safety board member John Lauber, "I have the understanding this is becoming sort of a word game."

Lauber replied, "I agree with you this has become a word game, and this is one of the fundamental questions we're facing here."

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NEW YORK -- Less than 10 minutes before Avianca Flight 052 crashed onto a Long Island hillside on Jan. 25, Capt. Laureano Caviedes told Copilot Mauricio Klotz in Spanish, "Advise him we are emergency." A few seconds later, he asked, "Did you tell him?"

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- in my opinion there is semantic noise in this scenario.
- semantic noise: refer when the both of sender and receiver have a different meaning in communication.
- fact from the case is the pilot already told to the controller that they running low on fuel but the controller didn't take any action causing the accidents.

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in my opinion, the pilot and the controller need to improve their communication. The pilot (sender) must send the clear message to controller for them to take an action. but the controller ( receiver) also need to focus and understand the message. they have to take the fast action to avoid the accident.

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To prevent the catastrophe, from my views, the pilot can improve the communication language, and using the term that was designed to the aircraft policy. and make sure the words that sent are received clearly to the controllers, because the situation occur is the pilot saying the "running out of fuel",  the provider didnt receive the emergency situation from that words and then the supervisor didnt give any feedback

also the supervisor can be more attention to the intonation given by the pilot, and improving the awareness and still giving a feedback to the pilot that something wrong just happened, nonetheless, the controllers still ignoring the message untill the accident occur.

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Yes, its a Semantic Noise. Semantic noise is refer to the ambigunous words and then interpreted in the different meaning between the sender and receiver. and in this case, the controller interpreted the pilot's message as an information, but they doesnt think it was an emergency condition. also here include misunderstanding which is the controllers didnt receive any emergency words code. and the difference interprete this causes the accident occur.

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No, there's no feedback that the controllers give to the pilot messages. Controllers are already receive the message that sent by the pilot but after they receive it, they don't response anything to the message. Feedback means the response the action that taken to response the message received through verbal or non verbal feedback.

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NURSABRINA HASMAR ALI          A20BS0216  

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NURSABRINA HASMAR ALI          A20BS0216  

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To prevent the catastrophe From the case study, the pilot can enhance their communication by using the right term so that the signals can be delivered well so that the dispatcher can analyze whether the communication is intense and whether an emergency request or a general update is required.

and Out of there can use the right language to communicate. This will make it easy to understand when we send or receive messages.

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Semantic Noise means semantic interference caused by differences in meaning implemented by the source and receiver. Usually appears in complicated terms or terms. that is why it caused the crash of the Colombian Avianca plane.
Based on this case, the Controller who predicted what the pilot said was the normal situation, when the pilot said that the plane was running out of fuel. And also the Supervisor who heard did not give any feedback. This difference in perception causes accidents to occur

Irfanfahmi-

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Sender : the person or group who starting the communication firstly,  based on the case, the Colombian Avianca pilots is the initiative to contact the controllers.

Message : the information that conveyed from the sender to the receiver, it can be a text, picture, or sound. if we looking to the cases the message is the information that given by the pilot about the fuel emergency. but the controllers dont give any feedback to the information.

Chanel : the medium that used to deliver the message to the aimed receiver. based to the case, the chanel that the pilot use is verbal, which is the pilot telling the controllers through a call.

Receiver : the person or party that receive the message. in this problem, the controllers already receive the message but the controllers dont give any feedback to the message

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In my pov, the pilot also has to make sure that the messages sent to the controllers are understandable and clear. Because in the above situation, the pilots simply said they were "running out of fuel", without asking if they got the point. And also they forget to use the word professional when things are critical.

From there, the Controller must provide feedback to the Pilot after hearing that something is wrong. Because by providing feedback, they can communicate about what is actually happening. However, the controller ignored it, until an accident occurred.

Irfanfahmi-

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In my pov, the pilot also has to make sure that the messages sent to the controllers are understandable and clear. Because in the above situation, the pilots simply said they were "running out of fuel", without asking if they got the point. And also they forget to use the word professional when things are critical.

From there, the Controller must provide feedback to the Pilot after hearing that something is wrong. Because by providing feedback, they can communicate about what is actually happening. However, the controller ignored it, until an accident occurred.

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No, there is no feedback in this case. in this scene it was very clear that the Controller was not taking action. They heard the pilot's voice say something over and over, but they didn't take any precautions. In the end the plane had an accident due to negligence of the Controllers
Irfanfahmi-

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No, there is no feedback in this case. in this scene it was very clear that the Controller was not taking action. They heard the pilot's voice say something over and over, but they didn't take any precautions. In the end the plane had an accident due to negligence of the Controllers

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Sender: The person or group initiating communication. Based on this story, Columbian Avianca pilots is the sender, why? Cause he's the first person to make contact with the controller

Message: means information conveyed by the sender to others. Based on this case, Colombian Avianca pilots sends an information saying "running low on fuel" to the controllers. But they don't do any special action.

Channel: is a medium through which you can send messages to your intended audience. Based on this case, the Pilots used verbal communication which is spoken words to deliver the messages.

Receiver: The person or group that is the goal for communication. Based on this Case, the Controllers are the receiver. Cause they received the message sent by the pilot.

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First of all we have to know the definiton of Feedback. Feedback is the response of a receiver to sender's message. Feedback can be in the form of Verbal or Non Verbal.
Based on the case, even though there was a response from the controller. but the controller did not take any action to the message that was conveyed by the pilots.

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NURSABRINA HASMAR ALI            A20BS0216  

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NURSABRINA HASMAR ALI            A20BS0216  

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Yes, there was a semantic noise

The situation of the misunderstandings between the sender and the receiver stemming from the various meanings of the words and the other symbols used in the correspondence.

The controllers do not understand to the Colombian Avianca pilots when they told the controller that their plane Boeing 707 running low on fuel because New York Kennedy's controller use key phrase fuel emergency.

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No, there is no

feedback in the condition.

Feedback is the final phase of the cycle that determines that the recipient understands and interprets the information accurately.
The controllers did not take any management and knowledge in the "running low on fuel" post. This is because the regulators don't think it's a big issue that the fuel is flowing low.
The pilot should be using the crucial word "fuel emergency" in the transmission because then the managers acknowledge that perhaps the pilots are facing a significant problem.

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According this scenario, they should fix their communication between pilots and controllers. The pilot should use the right key frame and the controller should alert with the information given by pilot to avoid catastrophe happen.

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based on the story between pilot and controllers,they should have an understandingin terms of communication. And as controllers they should understand the message received and be fast respon in receiving messages from the pilot so that catastrophe can be avoided.

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Yes it semantic noise because in this case when Colombian Avianca Pilot send message to the controller about the “ running low on fuels” that have lead to misunderstanding to the controller

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Feedback means the response of the receiver as to the message sent to him/her by the sender. Feedback is necessary to ensure that the message has been effectively encoded, sent, decoded and comprehended.
-  in this case, the answer is no because the controllers did not take any action and just ignore the message that have been send by the Columbian Avianca Pilot about their running low on fuels.

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based on this " The people at kennedy never understood the true nature of the pilots froblem. the jet ran out of fuel and crashed 16 miles from Kennedy" it should be if the controller can receive the message properly and can give feedback to the problems faced by the pilot so that these problems can be resolved immediately and do not cause the plane to have an accident due to running out og fuel

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A) SENDER
-The very foundation of communication process is laid by the person who transmits or sends the message. He is the sender of the message which may be a thought, idea, a picture, symbol, report or an order and postures and gestures, even a momentary smile. The sender is therefore the initiator of the message that need to be transmitted.
- in this case the sender is the colombian avianca pilots

B) MESSAGE
- Message is referred to as the information conveyed by words as in speech and write-ups, signs, pictures or symbols depending upon the situation and the nature and importance of information desired to be sent.
- in this case is the pilot send the message inform that their was running low on fuel

C) CHANNEL
- Channel refers to the way or mode the message flows or is transmitted through. The message is transmitted over a channel that links the sender with the receiver.
- in this case, the channel use are oral

D) RECEIVER
- Receiver is the person or group who the message is meant for. He may be a listener, a reader or a viewer. Any negligence on the part of the receiver may make the communication ineffective.
- in this case receiver is the controller.

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NURSABRINA HASMAR ALI              A20BS0216  

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NURSABRINA HASMAR ALI              A20BS0216  

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a) Sender
- The effectiveness of the information transmitted is dependent on

the capacity of the recipient to interpret the message.
- A source and the one who starts the communication.

b) Message
- Message is the knowledge that the sender wishes to relay and connect

and to conceptualize the idea that it aims to express to others.

c) Channel
- A passageway, a means of entry to

a thing, a conversation, or an idea.

- The sender selects the means by which he

wishes to convey his message to the receiver.

d) Receiver
- A individual who receives

a message from the sender.

- The recipient has to grasp the confirmation message from the

sender and really wishes to convey it, and then react appropriately.

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1. sender
this is the person who send the messge to the receiver
based on study case :
Colombian Avianca pilots as sender

2. Message: this frefers to  information that the sendersends to the receiver
based on study case :
caused by bad weathe, told controllers as they neared New York Kennedy Airport that their Boeing 707 was" running low on fuel"

3. Channel : this  is a trasmission or message delivery method. which is a way of sending messages. communication  channels include speaking, writing, video,audio, text messageand non verbal communication such as body language

4. Receiver : the receiver is the person who receivers the message
based on case study :
Controllers are the receiver of the message

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The Pilots and controllers should improve their communication.

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The Pilots and controllers should improve their communication.

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Which could prevent the catastrophe

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Semantic noise refers to when a speaker and a listener have different interpretations of the meanings of certain words.

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There is no feedback existed in the scenario

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There is no feedback existed in the scenario

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“running low on fuel”. Controllers hear those words all the time, so they took no special action. While the pilots  knew there was a serious problem, they failed to use a key phrase – “fuel emergency”- which would have obligated  controllers to direct the Avianca flight ahead of all others

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A.  sender is the individual who initiates a message
B. message is  a verbal, written, or recorded communication sent to or left for a recipient who cannot be contacted directly.
C. : An assigned band of frequencies sufficient for radio communication. In the case, Colombian Avianca pilots speak the word to the controllers.
D.  Someone who received a message from the sender. In this case, the controller is the receiver.

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- Sender & receiver have different interpretations
- Disturbance happened during the transmission process

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it happen when sender and receiver have an interpretation between them.
in this case, the Avianca pilot told the controller "running low on fuel" which cause misunderstanding between them

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To prevent this catastrophe, ttthe pilots as a sender must confirm the message transmit to the receiver must be clear and understanding.The controllers as receiver need to give feedback if they no clear or no understanding the sender transmit.

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To avoid this catastrophe, the communication of the pilots and controllers should be improve. The pilots should send appropiate messages to the controller so that they can received the message and act accordingly.

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Yes, It's semantic noise.
The Semantic noise refers to the misunderstanding between the sender and receiver arising due to the different meanings of words, and other symbols used in the communication.

This happen when the Colombian Avianca Pilots send message to the controller which  "Running low on fuel" instead of using "emergency fuel" that have lead to misunderstand to the controller

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Yes. I think it is semantic noise.

The semantic noise happen whenpilots told the controllers. They heared boeing 707 was running low on fuel , but they no take action.

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The controllers hear those words all the time but they took no special action and they do not reply or give feedback because the pilots do not use the key phrase "fuel emergency"

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Based on the case, my opinion is there is communication problem between the pilot and the controller because they can not understand each other. To prevent this problem the pilots as a sender they need to knowing the receiver and constructing the message accordingly so that the receiver can acts accordingly when they receive the message. As a receiver, the controllers need to initiating feedback so that the sender will know whether the receiver understand or not to the instruction

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No. The feedback is no existed in the scenario.
Because when they heard the message regarding a plane, Boeing 707 was " running low on fuel" , but Controllers hear those words all the time, so they took no special action.

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No. The feedback is no existed in the scenario.Because when they heard the message regarding a plane, Boeing 707 was " running low on fuel" , but Controllers hear those words all the time, so they took no special action.

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The controllers of New York Kennedy airport ignore the message that have been sent by the Columbian Avianca Pilots about that they are running low on fuels.

Feedbacks are the process that ensures the receiver has received the message and interpreted it correctly as it was intended by the sender.

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a) Sender

-the sender is the individual who initiates a message

-sender also called the communicator

-iInthe case, Colombian Avianca pilots are the sender
b) Message

-It is the idea, information, view, fact, feeling, etc. that is generated by the sender and is then intended to be communicated further.

-In the case, Colombian Avianca pilot told controllers as they neared New York Kennedy Airport that their Boeing 707 was “running low on fuel”.
c) Channel

-The means by which a sender transmits a message

-In the case, Colombian Avianca pilots speak the word to the controllers.
d) Receiver

-the person who is last in the chain and for whom the message was sent by the sender.

-In the case, the last receiver is controllers

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a)Sender
-the sender is the individual who initiates a message
-sender also called the communicator
-iInthe case, Colombian Avianca pilots are the sender
b) Message
-It is the idea, information, view, fact, feeling, etc. that is generated by the sender and is then intended to be communicated further.
-In the case, Colombian Avianca pilot told controllers as they heared New York Kennedy Airport that their Boeing 707 was “running low on fuel”.
c) Channel
-The means by which a sender transmits a message
-In the case, Colombian Avianca pilots speak the word to the controllers.
d) Receiver
-the person who is last in the chain and for whom the message was sent by the sender.
-In the case, the last receiver is controllers

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Based on the fact, there is semantic noise. Semantic noise refers to when a speaker and a listener have different interpretations of the meanings of certain words. The controllers do not understand to the Colombian Avianca pilots when they told the controller that their plane Boeing 707 running low on fuel because New York Kennedy's controller use key phrase fuel emergency.

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a) Sender

The sender  is the person who initiates the conversation and has conceptualized the idea that he intends to convey it to others.

- The sender is the Colombian Avianca Pilots

b) Message

Once the encoding is finished, the sender gets the message that he intends to convey. The message can be written, oral, symbolic or non-verbal such as body gestures, silence, sighs, sounds, etc. or any other signal that triggers the response of a receiver.

- The sender tried to tell the controllers that they are low on fuels when they should tell them that they are on emergency

c) Channel

The Sender chooses the medium through which he wants to convey his message to the recipient. It must be selected carefully in order to make the message effective and correctly interpreted by the recipient. The choice of medium depends on the interpersonal relationships between the sender and the receiver and also on the urgency of the message being sent. Oral, virtual, written, sound, gesture, etc. are some of the commonly used communication mediums.

- The channel use are oral

d) Receiver

The receiver is the person for whom the message is intended or targeted. He tries to comprehend it in the best possible manner such that the communication objective is attained. The degree to which the receiver decodes the message depends on his knowledge of the subject matter, experience, trust and relationship with the sender.

- The receiver are the controllers of New York Kennedy Airport.

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Based on the case, there was a misinterpretation between the pilots and the controller. causing the catastrophe to happen.

For the pilot, he should have communicate the message effectively.
For the controller, they need to pay more attention to the message that was directed to them.

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a) Sender
Sender is the one who start the communication

b) Message
The information, idea, view, fact, feeling that the sender wants to transmit

c) Channel
The medium chosen by the sender to transmit or further the communication

d) Receiver
The person that get the information from sender in communication. Once the receiver receives the message and acts according to the information, only then the purpose of communication is successful

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Semantic noise is interference created when the speaker and listener have different meaning system.
In this case, this incident occurs when the pilot try to convey the message that their aircraft were running low on fuel. but unfortunately the controller did not take any action.

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A) Sender
The individual or group that instigate the communication activity.
In this case, the sender is the Colombian Avianca pilots
B) Message
Communication or statement conveyed from the sender to the receiver. The message can be verbal or non verbal.
In this case,  the pilots send the message informing that their was running low on fuel.
C) Channel
Medium used to communicate a message between the sender and receiver.
In this case,  the pilots used a medium of verbal communication between him and the controller.
D) Receiver
The individual or group that is intended to receive the message.
In this case, the controller is the receiver.

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APPLY PROFESSIONAL COMMUNICATION BY USING SPECIFIC WORD/LANGUAGE

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APPLY PROFESSIONAL COMMUNICATION BY USING SPECIFIC WORD/LANGUAGE

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In fact the scenario can be avoided. the most important problem that cause the event happened is they cannot received the message properly given by sender. From this scenario, it shows the importance of using professional language or key word for specific fields. By apply and improving professional language, the process of communication automatically will be improved.

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Semantic noise will affects communication when people communicate from different playing fields. Colombian Avianca pilots and the controllers are work from different understanding such as using different vocabularies and cause communication break down. In the scenario, Colombian Avianca pilots failed to use key word "Fuel emergency" to replace "running low on fuel" cause the communication break down.

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Feedback is presented when the receiver received the message and understood the information in the message given and give respond to the sender.
In the scenario, the controllers are received the message repeat and repeat about the problem of  that Boeing 707 was running low in fuel, but they did not taking out any special action for the emergency situation. This is because the message give are not clear and not using key phrase to the controllers. the controllers cannot understand the information given by sender so at the end they did not take any action and cause the sad event happened.

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A)  SENDER
Process of communication is started by sender (communicator/ source) to send command, request, question or ideas to receiver by encode an understood message.

B) MESSAGE
Message is a content that include information that the sender wants to transmit to the receiver.

C) CHANNEL
Communication medium includes speaking, writing, electronic transmission or nonverbal communication. Selection in professional communication medium/ channel is very important to make sure the message can be properly send.

D) RECEIVEER
Receiver is the person who is directed. receiver need to received the message first to understand the information given by sender and then decode or interpret it.

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To prevent a disaster based on a scenario, the communication between the pilot and the controller must be improved, they must use proper  communication processes.

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To prevent a disaster based on a scenario, the communication between the pilot and the controller must be improved, they must use proper  communication processes.

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Yes, semantic noise is a type of disturbance in the transmission of a message that interferes with the interpretation of the message due to ambiguity in words, sentences or symbols used in the transmission of the message.

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Yes, semantic noise is a type of disturbance in the transmission of a message that interferes with the interpretation of the message due to ambiguity in words, sentences or symbols used in the transmission of the message.

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No, feedback does not exist in the scenario feedback is a response to sender after getting message. in this case told controllers as they neared New York Kennedy Airport that their Boeing 707 was “running low on fuel”. Controllers hear those words all the time, so they took no special action. While the pilots  knew there was a serious problem, they failed to use a key phrase – “fuel emergency”

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No, feedback does not exist in the scenario feedback is a response to sender after getting message. in this case told controllers as they neared New York Kennedy Airport that their Boeing 707 was “running low on fuel”. Controllers hear those words all the time, so they took no special action. While the pilots  knew there was a serious problem, they failed to use a key phrase – “fuel emergency”

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1.sender is the person who initiates the communication process in this case Colombian Avianca pilots is the sender                 2.message is information the sender wants to transmit in this case their Boeing 707 was “running low on fuel” 3.Channel is the medium that used by sender to deliver the message to the receiver in this case the Colombian Avianca pilots use spoken word 4.Receiver is the person who receive message from sender 

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1.sender is the person who initiates the communication process in this case Colombian Avianca pilots is the sender                 2.message is information the sender wants to transmit in this case their Boeing 707 was “running low on fuel” 3.Channel is the medium that used by sender to deliver the message to the receiver in this case the Colombian Avianca pilots use spoken word 4.Receiver is the person who receive message from sender 

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In my opinon,i think the pilots must be ensure that message conveyed to the controllers are same with the siituation facing by them or ensure that use the proffesional words such as fuel emergency so the controllers understand the situation and take action to help them.
Besides that, the controllers must send the feedback to the pilots because feedback can help the sender to evaluate the meaning of the message translated by receiver are same to what they want to convey

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Noise is an unwanted signal which interferes with the original message signal and corrupts the parameters of the message signal. This alteration in the communication process, leads to the message getting altered. It is most likely to be entered at the channel or the receiver.
In this scenario, semantic noise present because different understanding of the words by different people.In this case,even the pilots were facing the serious problem but they are wrongly use the words"running low on fuel".but the controller will assume that is not a big problem because they hear those words all the time

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Feedback is the last step in communication process and can defined as perception or action taken by receiver after received the message given by sender.I think feedback does not exists in thi scenario because of the even controllers received message from the pilots,but they did not take any action to help them solve the problem.

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1) Sender
The person who wants to transmit  a message or idea to the receiver.
2)Message
defined as information or an idea sender wants to convey to receiver
3)Channel
refers to method or medium used by sender to communicate with other
4)Receiver
the person received the message from sender

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In my opinion, the pilots and the controllers need to improve their communication and they can remind each other or ask to each other if there is miscommunication between the sender and the recipient so, the action that provided by the recipient can fulfill the sender's wants.

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Yes, in this case is semantic noise.
Because the sender and the recipient of the information have a different thoughts about the message. so what the sender wants in the message is not responded like what the sender wants by the recipient.

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no, because the recipient of the message doesnt provide the appropriate action as what the sender intended and wanted.

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A.Sender : Someone who has the main topic in the discussion and someone who starts a conversation with other people.
In this case is the pilot

B.Message : Information that sender want to convey to the others.
In this case is running out of fuel

C.Channel : A medium that sender choose to convey to other people, it can be oral, virtual, written, sound, gesture, etc.
In this case is oral

D.Receiver : Someone who received a message from the sender to find out what the message contained
In this case is the controllers

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In my opinion, the aviation company have to always remind their pilots to communicate correctly and the communication between pilots and controller must be improved so there is no miscommunication and noise between them.

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Based in the case, the type of noise is semantic noise because between pilots and has different meaning in their mind that can cause confusion when they try to communicate

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In my opinion, the pilot must be sure to deliver the message with intent. The pilot was supposed to be explicit about the message's meaning. Whereas, the controller must constantly list and be attentive to the pilot. Controllers must listen carefully to the message that the pilot sends.

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In this case, semantic noise is present. The sender and the recipient have different meanings of the terms and phrases. That led to a catastrophic disaster. The question arises as to why the pilot did not use a different word to assert the dynamic of the situation. Personally, if I were to be the pilot, I would have ensured the duration of the situation by making sure the receiver completely understood it.

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A main word, "fuel emergency," was not used by the Colombian Avianca pilots, but they told controllers as they approached New York Kennedy Airport that their Boeing 707 was "low on fuel." This is because no special action was taken by the controllers.

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a. sender : the person who is delivering a message to a recipient
b. message : refers to the information that the sender is relaying to to the receiver
c. channel : the transmission or method of delivering the message
d. receiver : the person who is getting or receiving the message

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Feedback is information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.

Based on the story, even though the controllers didn't take the special action but the controllers still guide pilots to land at the New York Kennedy Airport same as other other flight.

So i think there was a feedback for this message but the feedback wasn't expected as what the sender wanted.

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Semantic noise applies to the sender and the recipient when they

have a different idea of the context of the messages they produce.

This case shows that the Colombian Avianca pilots have sent the controllers a warning that they are running out of fuel, but then the controllers do not take any

action on the messages because they only assumed they were facing the usual situation all the time, while the pilot also does not give them the correct keywords, "fuel emergency"Instead, to make the

controllers understand the airplane's urgency. It caused the greatest disaster because of the wrong choice of words.

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In this scenario, I believe there was no feedback. This is because the controller had already been informed by the Avianca pilots that their Boeing 707 was running low on fuel, but the controller did not take any action or reply.

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a. sender : the person who is delivering a message to a recipient
b. message : refers to the information that the sender is relaying to to the receiver
c. channel : the transmission or method of delivering the message
d. receiver : the person who is getting or receiving the message

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Based on this case, the communication between the pilot and the controllers must be improved. The pilot should say "fuel emergency" rather than "running low on fuel"

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🌺Based on this case to prevent catastrophe, the communication skills between the pilot and the controller should be improve  and make sure understand about the message.

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A) Sender
-Person who transmit or send the message in such a manner that can be well understood by the receiver
-Based on the case the sender are the pilots because the pilots who send the message

B) Message
-Information that contain a content that send by the sender to the receiver
-Based on the case the message is "running low on fuel" words

C) Chanel
-The way or mode the message flows or is transmitted through
-Based on the case the chanel is words that send by radio communication

D) Receiver
-The person or group who the message is meant for and needs to comprehend the message sent in the best possible manner such that the true intent of the communication is attained
-Based on the case the receiver are the controllers because they are the one who receive the message by the sender

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🌺yes, Semantic noise . Semantic
Semantic noise in communication is a type of disturbance in the transmission of a message that interferes with the interpretation of the message due to ambiguity in words, sentences or symbols used in the transmission of the message.
🌺 In this case, While the pilots  knew there was a serious problem, they failed to use a key phrase – “fuel emergency”- which would have obligated  controllers to direct the Avianca flight ahead of all others and clear it to land as soon as possible.

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🌺I think there is no feedback existed in this scenario.
Because the pilot should use the key phrase "fuel emergency" so that the controllers can understand the pilots they are in emergency situation.

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🌺Sender
-In the communication process, the sender is the individual who initiates a message and is also called the communicator or source of communication. The sender might be a speaker, a writer, or someone who merely gestures.
* Colombian Avianca pilots

🌺 Message
It will be helpful to stop for a moment and examine some characteristics of the messages you send when you communicate.
*The Colombian Avianca pilots send a message to the controllers that their jet was running out of fuel was the message in this case.

🌺Channel
-communication channels are the means through which people in an organization communicate and interact with each other.
Without the right communication channels in place, it becomes extremely challenging to align employees with the business goals, break down silos, and drive innovation in the workplace.
* The medium of communication used by Colombian Avianca pilots is spoken words to deliver the message to the controllers.

🌺receiver
-In the communication process, the "receiver" is the listener, reader, or observer—that is, the individual (or the group of individuals) to whom a message is directed. The receiver is also called the "audience" or decoder.
* the controller of New York Kennedy Airport

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Based on my opinion, the most important thing is we should use the correct words to deliver communication. This can provide a better understanding when we deliver or receive the messages.

From the case study, the pilot should improve their communication by using a correct word so that the messages can be deliver well so that the controller can analyse whether the communication is serious and emergency order or common update only.

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-Semantic noise is interference created when the speaker and listener have different meaning systems.

-This type of noise can cause confusion.

- From the case study, we can see that messages that deliver by the pilot is not successfully transmitted to the flight controller because of the word use.

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because the flight controller wasn’t received the information given by the Colombian Avianca pilot. There are misuse of proper language in aviation line when the pilot said “they were running low on fuel”. Instead, in aviation language, they should use “they faced fuel emergency” so that controller will take an action about the issue and it may avoid accidents from happen.

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Both parties must have the same comprehension on the phrases used to communicate. Thus, there will be less likely for this tragedy to repeat.

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a)	Sender		
- The person or group who initiates/wants to deliver communication towards others.
- In this case, the sender is the Colombian Avianca pilots

b)	Message		
-The information/things the sender wants to transmit/communicate.
- In this case, the message is the pilot airplane/jet is running out of fuel.

c)	Channel		
- The means by which/way a sender transmits their message.
- In this case, the Colombian Avianca pilots used verbal communication which their convey their messages to the controller.

d)	Receiver
- The person or group that received the messages via communication/for whom a communication effort is intended.
- In this case, the receiver is the flight controller.

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Semantic noise happens when a different interpretation occurs between both sender and receiver. From this case , the phrase " running low on fuel"  is a commonly heard by the controllers so they thought everything is going well. The correct key phrase should be used by the pilots is " fuel emergency" which could be understand by the controllers on the pilots situation.

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A feedback happens when the receiver response to the message given by sender. From this case, the controller took no action when the pilots say their plane was running on low fuel.

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Sender- The Colombian Avianca pilots. They are the one who starts the conversation. The pilots initiate a conversation with controller.

Message- The information or fact that the pilot send to controller is message which is Boeing 707 was running on low fuel

Channel- The medium used by the pilots and the controller is verbal communication which is by words

Receiver- the person who is intended by the sender to receive the message. The receiver is the controller

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From the case aside, I think the communication between the pilot and the controller must be improved because the communication between the pilot and the controller must be clear so as not to misunderstand and not to misinterpret.

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semantic noise refers to sender and receiver when the difference in intent in this case shows that Colombia Aviancat has conveyed a message to the controller that it is running out of fuel but the controller is not responding properly and also the pilot did not send the correct password and resulted in the death of dozens of passengers

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Yes, it is semantic noise.
Semantic noise is when a sender and receiver have different interpretations of the meanings of certain words.

We can see in the story, that the pilots said they are "running low on fuel". But the controllers took no special action because the pilots were choosing the wrong phrase. They should have said "fuel emergency" which obligated the controllers to prioritize their plane.

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No feedback because controllers from Newyork Kenedy airport did not respond after hearing a message from a Boeing 707 that ran out of fuel and was about to make an emergency landing

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 A). Sender:sender is someone who encodes and sends a message to a receiver through a particular channel and in this case the Colombia Avianca pilots is the senderB).Message: Message is defined as information conveyed by words in speech or writing, and/or other signs and symbols in this case A Colombian Avianca is send a message to the controllers that their jet was running out of the fuelC).Chanel:Channel is means by which a sender transmits a message and in this case Colombia Avianca pilots use verbals communications which is spoken word to deliver the message to the controllersD).Receiver:Receiver is someone who answer of the sender and in this case the controllers is the receiver of the messages

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 A). Sender:sender is someone who encodes and sends a message to a receiver through a particular channel and in this case the Colombia Avianca pilots is the senderB).Message: Message is defined as information conveyed by words in speech or writing, and/or other signs and symbols in this case A Colombian Avianca is send a message to the controllers that their jet was running out of the fuelC).Chanel:Channel is means by which a sender transmits a message and in this case Colombia Avianca pilots use verbals communications which is spoken word to deliver the message to the controllersD).Receiver:Receiver is someone who answer of the sender and in this case the controllers is the receiver of the messages

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To prevent the catastrophe, the pilots and controllers should improve their communication because it is very important. The pilots should make sure they use the right key phrase to deliver the message to controllers. Although the controllers did not give any respond and feedback, but the pilots also did not try to find the reason that did not received any feedback from controllers. So, the pilots should make sure their messages were understanding and clear. Besides, the controllers also should give the feedback when received any message then they will find out the problem.

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I think the communication between pilots and the controllers is important and need to improve to prevent the catastrophe. Pilots should make sure that the message received by the controllers was clear and understanding, while the controllers should give the feedback to show how they perceived the message from pilots to confirm that both communication understanding has taken place.