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BMC of Andalusia Travel & Tours Sdn Bhd ✨

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BMC of Andalusia Travel & Tours Sdn Bhd ✨

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🍒Ustaz Muaz is a manager at the Andalusia Travel & Tours branch of Bentong introducing me with two other staff here, Mrs. Fasihah and Mrs. Fazika. He further explained to me about the services being carried out here.
🍒On the first day, there was not much work I did. I only helped Mrs. Fazika to find information related to umrah.

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🍂On the second day, there was not much work that I did. I was given the task by Mrs. Fazika to find information about places that is famous in the country like Dubai, Istanbul, Italy, London and Paris. This is because this travel agency only travels abroad besides hajj and umrah service.
🍂 So this task is given to me so that I have little information about the countries because many customers like to take package to travel to that country. Therefore, with the relevant info of the countries, it is easier for me when customers ask questions about places there.

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✨I was asked by Mrs. Fasihah to help her entertain customers who want to register for Umrah. I helped her record the personal information of the congregation.
✨I also helped her complete the documents to post to HQ in Kuala Lumpur.

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🌸On the fifth day, given no work to do, I volunteered to vacate the office floor, arrange book on shelves, organize books, letters and files.
🌸Then Mrs. Fazika told me to find information on places of interest in Indonesia.

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💥The third day, I had talked with Ustaz Muaz about the SIEP 3 assignment that I had to do  the interview related about the agency's business canvas . He agreed to be interviewed a day before I finished SIEP 3 there.
💥I have been asking about this travel agency's background. Ustaz Muaz talks about the background of Andalusia Travel & Tours.
💥He then told me to study a little about umrah and hajj to facilitate me when a customer asked about t]hat package.

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🍄Saturday is a day where congregation attend umrah and hajj courses. The course was held at the lecture hall at the back of the travel agency's building. The course was delivered by Ustaz Muas himself.
🍄I helped the other staff to make the course held smoothly on that day. I serve food for the congregation who attend the course.

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💖On the last day of my work, Mrs. Fasihah asked me to help her compile files containing papers of information related to customers, packages and so on.
💖After compiling a file, there's not much work I have to do. I help Mrs. Fasihah only when she called me if she need my help.
💖Before I finish my job at this travel agency, I thank Mrs. Fasihah and Mrs. Fazika for helping me with my 10-day working day. Ustaz Muaz was not there the last day I was there because of his outstation.
💖They also thanked me for helping them even though I worked there for 10 days without pay.

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🍀I help Mrs. Fazika entertain customers who come to know about abroad travelling packages.
I helped her to attract those customers to buy a package from our agency.
🍀There was not much work I did that day. So I read and asked Madam Fazika about the travel packages offered by this agency when reading a magazine published by HQ of Andalusia Travel & Tours Sdn Bhd.

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🍋Mrs Fazika asks me to find information on interesting places in Philippines as there are one customer interested to travel with his family to Philippines. He decided to buy our package.
🍋She told me to research every place at Philippines to facilitate dealings with the customers. She also said the reasons why I have to research about it because a lot of information could be told to the customer to convince the customer to buy the package.

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🍁I interviewed manager that is Ustaz Muaz related to  business canvas of this travel agency. Ustaz Muaz answers every question that I asked. A lot of  information I got through the interview.
🍁After the interview, Mrs Fasihah asked me to accompany her to post office to post documents to HQ.