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https://vocaroo.com/i/s07Rudksbw9B

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Quantitative Data Analysis
-Frequency Distribution of Data (exploring relationships between variables)
-Used to analyze questionnaire responses

Qualitative Data Analysis
-Used to analyze interview responses

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Mock Interview Evaluation Document

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Data Collection Methods

This evaluation will utilize various data collection methods.  According to Russ-Eft and Preskill (2009), “The use of multiple methods and convergent evidence increases the validity, the reliability, and the precision of the information gathered” (p. 227).  The data collection methods that would provide pertinent information to answer the key evaluation questions for the Internship Skills Program are questionnaires and individual focus interviews.  Three different questionnaires will be developed to target three different stakeholder groups.

The same three groups (student participants, mock interview panelists, and internship supervisors) will be interviewed.  “Interviews enable the evaluator (or evaluation team) to interact directly with the respondents and may result in new insights about the program and provide examples, stories, and critical incidents that are helpful in understanding how the program affected individuals, groups, and the organization overall” (Russ-Eft, 2009. p. 214).  The interviews will be designed to gather additional information and explanations in addition to the questionnaires.  They will be developed and conducted by Angela Bassani.

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ReferencesRuss-Eft, D. F., & Preskill, H. S. (2009). Evaluation in organizations: a systematic approach to enhancing learning, performance, and change (2nd ed.). New York: Basic Books.

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ReferencesRuss-Eft, D. F., & Preskill, H. S. (2009). Evaluation in organizations: a systematic approach to enhancing learning, performance, and change (2nd ed.). New York: Basic Books.

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The goal of the program is to expose students to the necessary skills needed to succeed in a professional environment.  The expected outcome is that Lackawanna College students will be able to compete with students from other educational institutions and be chosen for internship opportunities.  Furthermore, is it expected that these students will then perform well at their internship.  This will help bolster the reputation of Lackawanna’s new four-year degrees, and naturally create a pipeline for future students to attain internships and jobs in our region

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Program Description                                                         The Lackawanna College Internship Skills Program instituted a new policy at Lackawanna College: students must successfully complete the program before applying to, and accepting, an internship that they plan to receive credit for.  Seven workshops are offered throughout the semester.  Four are mandatory, and students are required to pick an additional two “electives” out of the remaining three choices.  The mandatory workshops are: Interpersonal Communication and Emotional Intelligence, Resume and Cover Letter Preparation, The Do’s and Don’ts on the Job, and Interview Preparation.  The elective workshops are: Writing for your Career, Understanding Employment Paperwork, and Essential Personal Finances.  The final stage is for students to complete a mock interview with a panel of professionals from their field.  The professionals rate the interviewee and offer constructive feedback that students should keep in mind as they interview for their internships and future jobs.  Once the student successfully completes the interview panel, they are allowed to search for internships and register to receive their three credits towards their curriculum.

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Program Description                                                         The Lackawanna College Internship Skills Program instituted a new policy at Lackawanna College: students must successfully complete the program before applying to, and accepting, an internship that they plan to receive credit for.  Seven workshops are offered throughout the semester.  Four are mandatory, and students are required to pick an additional two “electives” out of the remaining three choices.  The mandatory workshops are: Interpersonal Communication and Emotional Intelligence, Resume and Cover Letter Preparation, The Do’s and Don’ts on the Job, and Interview Preparation.  The elective workshops are: Writing for your Career, Understanding Employment Paperwork, and Essential Personal Finances.  The final stage is for students to complete a mock interview with a panel of professionals from their field.  The professionals rate the interviewee and offer constructive feedback that students should keep in mind as they interview for their internships and future jobs.  Once the student successfully completes the interview panel, they are allowed to search for internships and register to receive their three credits towards their curriculum.

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Key Evaluation Questions                                              This evaluation will seek to answer the following key questions:                                  •	How well do Lackawanna students perform during their mock interviews?                           o	Did the workshops adequately prepare students for the recruiting phase of job seeking?                                     •	How do Lackawanna students perform during their internships?                                     o	Did the workshops adequately prepare students for professional work?            •	What could be improved upon in the program?                    o	Should the program have additional workshops offerings?                                         o	Should the program have other components besides the workshop and mock interview requirements?

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Key Evaluation Questions                                              This evaluation will seek to answer the following key questions:                                  •	How well do Lackawanna students perform during their mock interviews?                           o	Did the workshops adequately prepare students for the recruiting phase of job seeking?                                     •	How do Lackawanna students perform during their internships?                                     o	Did the workshops adequately prepare students for professional work?            •	What could be improved upon in the program?                    o	Should the program have additional workshops offerings?                                         o	Should the program have other components besides the workshop and mock interview requirements?

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Should I be the one interviewing each of the stakeholder groups?

Are interviews and questionnaires for each stakeholder group "overkill"?

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Stakeholders

According to Russ-Eft and Preskill (2009), “Evaluation is conducted to serve the interest and information needs of several individuals or groups of people” (p. 165).  Those that are affected by the outcomes of an evaluation are stakeholders.  The stakeholders affected by this program are:
- current and future student participants
- Lackawanna College faculty and administration
- the mock interview panelists
- supervisors/employers of student interns

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Purpose of Evaluation                                         	The Internship Skills Program is only in its second semester of operation.  The purpose of this evaluation is to examine the effectiveness of the current program setup and determine any areas for improvement.  As stated in Russ-Eft and Preskill (2009), evaluations “help prioritize things that the organization needs to pay attention to sooner than later” (p. 11).   By evaluating the program in its early stages, Lackawanna can improve upon the current model in order to better prepare the students who will be participating in the short-term future.  This program is important to a variety of stakeholders, including: Lackawanna students, Lackawanna faculty and administration, and students’ internship supervisors.  This evaluation process will involve each of these stakeholder groups, which will increase their knowledge of the program, and hopefully promote additional “buy-in” (Russ-Eft, 2009).

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Purpose of Evaluation                                         	The Internship Skills Program is only in its second semester of operation.  The purpose of this evaluation is to examine the effectiveness of the current program setup and determine any areas for improvement.  As stated in Russ-Eft and Preskill (2009), evaluations “help prioritize things that the organization needs to pay attention to sooner than later” (p. 11).   By evaluating the program in its early stages, Lackawanna can improve upon the current model in order to better prepare the students who will be participating in the short-term future.  This program is important to a variety of stakeholders, including: Lackawanna students, Lackawanna faculty and administration, and students’ internship supervisors.  This evaluation process will involve each of these stakeholder groups, which will increase their knowledge of the program, and hopefully promote additional “buy-in” (Russ-Eft, 2009).