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If they simply cannot handle themselves on the device, find an alternate way for them to learn the content. (i.e., via library books, after school tutoring, etc.)

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Tell them your job is to help them learn content, but if they can't handle the method, you'll find another method. Print out the critical content and have them hand-write the assignment. For most kids, the threat of having to write things by hand is enough to make them shape up.

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Remove them from the device and classwork for 5 minutes. Ask if they will be able to stay on track if you let them use the device again, and then allow them to return. Many times, this is enough to get them back on track.

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If they really want to be on Youtube (or something else), explain that it's not part of today's assignment, but that you're planning on using it in another assignment soon. Or, find a way to incorporate that tool into the current assignment. (Ex: Could you find a tutorial on Youtube explaining how to add a new instrument to Garageband or how to remove an extension from Chrome?)

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Have them put down their own device and work with a partner. You or they can decide if they want to trade controlling the device. It may end up being a better arrangement for that student.

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If they are using an iPad, switch them to a desktop, or a Chromebook. Just doing something different than the other kids for a few minutes or a class period might be enough to keep them on the right track.

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If there is another student that is distracting them, move them to a different location in the room where they might concentrate better.

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Explain to kids that we're not trying to play gotcha, but teach them a life skill: how to manage their attention when a device is present. This is something they'll need to do the rest of their lives. Tell them most adults haven't mastered this yet either, but now is their time to practice it.

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If they keep trying to get away with things, don't stand over their shoulder, but make sure you are within sight of them at all times.

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Give them the stinkeye and tell them to stop. For some kids, it only takes a warning.

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Have another tool always available that could be used in a pinch, if not to cover the full extent of what you were planning to do. (Ideally, something not wifi-dependent.)

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Google the problem or error code. This is what the help desk will do if they don't know the answer. Or check the company's website or social media if they are posting about an outage on their end.

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See if it's still connected to the wifi. If it appears to be, but is still acting odd (i.e., its working on other devices), try turning the wifi off and back on again. Check with a co-worker to see if their internet is working if it isn't working for your whole class.

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If Safari isn't working, try Chrome or Firefox.

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If an account is acting odd, try logging out of it and deleting the account (Google account for example) and logging back in. If that doesn't work, try logging in on a different iPad or Chromebook.

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Restart the device. (Don't just put it to sleep and wake it.) To completely shut down the iPad, hold the power button down until the power down confirmation comes up on the screen. Leave it off for 30 seconds or so and restart by holding the power button.

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Tap and hold the app to select it. X it out to completely delete it from the device. (Information saved in the cloud will not be deleted, e.g., Google Docs). Find it in the Self-Service app to reinstall.

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Try double-tapping the home button on an iPad, which should reveal a list of recently used apps. Swipe up to force the app to completely reload next time it opens.

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Check if the tool is working on another device (i.e., a computer, phone, someone else's iPad, etc.) Check with a colleague if their wifi is working. To find out if the problem is on the company's end, check http://downforeveryoneorjustme.com/

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If something inappropriate comes up, they should NOT tell the teacher, gasp, tell a crowd of friends, screenshot it, forward it, click on it, etc. They should simply move on.

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Have an example on the projector screen so students can see exactly where to go, what the site should look like when they get there, etc. Zoom in as needed to emphasize where you're at.

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Tell students in advance that it won't move as quickly as they want, but the way to help move it faster is to help those around them, and to look for help from those around them before asking the teacher.

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Explain the assignment/end-goal before you ever have them pick up a device so they can focus.

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Just like you do in the rest of your classroom, explain the rules, procedures, and expectations for how you want them to behave with devices in hand.

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Make the assignment engaging enough that they won't be tempted to do something else.

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If that's all you want to use, then use it. 

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If that's all you want to use, then use it. 

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If they are constantly on a site/app, find a way to let them complete the assignment with it.

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If a student asks if they can use a different tool for an assignment, at least consider it. If they can still hit the same learning targets, then why not?

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Get out the markers and construction paper sometimes as well. They will love you for it.

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Have a plan for what students can do when they are finished.

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Stop to think about what you want to have the rest of the class do while you figure out a technical issue with a student.

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Watch what kids are doing closely. Circulate constantly. Your feet should be tired at the end of the day, not your butt.

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Warn students about class pace of logging in

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Warn students about class pace of logging in

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Explain that it takes a while to get everyone logged in (esp the first time) so to be patient, and to help people around them if they finish early.

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Identify class time when that site IS appropriate

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Identify class time when that site IS appropriate

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i.e., if a student is on Youtube, explain that you will be using later on in the project, but today isn't that day, so hang tight.

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Explain that your brain is wired to look at screens whether you like it or not (like when a TV is on in a restaurant), so we leave the screens off when we need to pay attention to the teacher

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-Apples up!
-Clamshell your Chromebooks
-Screens down
-Pause
-Stack devices for total attention

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Make sure you test the site/app the morning you want to use it. Tech can change/update/disappear when you least expect it.