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Q1 Impact Story Citizens Advice Northumberland #2 (5)

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Q1 Impact Story Citizens Advice Northumberland #1

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Supporting a Rural Household with Energy and Wellbeing Needs

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Case Study_ Helping a Rural Couple Manage Energy Costs and Health Needs

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Case Study_ Respectful Support for a Reclusive Client Facing Energy Billing Issues

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Case Study_ Restoring Billing Accuracy for a Rural Energy Consumer

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Case Study_ Supporting a Carer with Emergency Fuel and Energy Advice

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Case Study_ Helping a Vulnerable Rural Client Stay Warm and Informed

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The Glendale Gateway Trust- Project Touchpoint

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The Glendale Gateway Trust- Project Touchpoint

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Household plan an ASHP installation following a visit to explain more about renewables technology

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Involves an older vulnerable person with health needs, and involved a check for CO (Carbon Monoxide)

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Covers various topics in a stone building including condensation control and suitability for renewables heating

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Could also be included in Older People section as relevant. Covers info on tariffs and adapting behaviour to solar energy generation

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Covers various topics including condensation control in a stone building and suitability for renewable heating source

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case study stone cottage condensation & renewables

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Age UK Northumberland Case Study Advocacy

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Warmer Northumberland Partnership Social Visual (1)