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I really invite differing opinions and practice asking people to elaborate.

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I really invite differing opinions and practice asking people to elaborate.

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I've worked hard at being an effective listener and asking people to share more, rather than jumping to explanations, rationale, etc.

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I will often recap a conversation in writing to capture what we decided on and what next steps are. 

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I will often recap a conversation in writing to capture what we decided on and what next steps are. 

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Audio recordings alongside emails (especially if they're long!). Give people another way to consume information. Can help when emails don't seem to be getting read.

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Being more deliberate about team meeting agendas so many voices are leading.

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Rather than saying "no, but" when communicating with others and hearing their ideas, building on top of their idea by saying "yes, and"

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Sharing out timestamps and scripts when we share a video

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I will often communicate an important decision or piece of information to everyone individually throughout the week before then announcing at a group staff meeting, so by the meeting it's a reminder and everyone feels like they are already in the loop

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Offer a quote or scenario to get people to focus on the message before beginning the message.

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We have a practice of rapid roundtable info sharing and problem-solving as a team once a week.

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When embarking on a cross-departmental project we will often use "team agreements" where we share about our different working styles, how we like to be communicated with, and make decisions about who is doing what using MOCHI.

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Acknowledge that we have different orientations, learning styles and engagement methods. Remind folks they have many ways to engage with the content.

Related: I often try to share reflection questions and decks in advance so folks can digest in the ways they may need to participate.

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give as much context as possible at the beginning of a discussion. answer: How did we get to be in this conversation today

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give as much context as possible at the beginning of a discussion. answer: How did we get to be in this conversation today

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Starting to use AI tools to capture minutes, notes, and remind people of agreed upon tasks

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take a moment to ground in us as humans with a check in question