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Go to the column with your group number, and based on the information provided in the Simulated Case below, answer this question:

How would you use helping skills with this client?

Note:

1. This activity follows the NCDA's exam format. Make sure to use English.

2. Use the resources in the "Resources" column for references.

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You are working with a student who is considering studying Medicine. The student's mother observes that her daughter also has talents in languages and visual arts. She is concerned that her daughter takes things too seriously and often puts unnecessary pressure on herself. Both the student and her mother hope that the counseling session can help the student find the major that best suits her.

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Question skill:

Could you give us the animal/logo/word to represent yourself?

What is your questions/expectations for us to accompany you today?

How do you feel/emotion right now?

Attending behavior skill:

Lit a candle

Take some deep breaths

Sit in front directly

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Attending behavior:

Be present

Eye contact

active listening

Empathy response

Question:

What do you think about your mother sharing about your talents in languages and visual arts? => What do you think about her concern related to unnecessary pressure?

Why do you consider studying medicine? What do you imagine learning medicine (expectation, experience, environment, people)?

When do you consider studying medicine? You can share with us the story behind

Where you would like to study medicine?

Reflecting:

Note-taking

question to re-confirm

Reflecting of feeling:

Question to confirm

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Questioning:

What is your today goal?

Paragraping:

Re-confirm ultimate goal?

Each steps to discuss today

Summarizing:

Pre career consulting form if clients want to update/change

Re-confirm instruments (Holland code)

Follow-up actions

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Sumarizing:

Re-check/follow-ups the actions

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Overall:

- Helping Ingredient: Acceptance, Genuineness

1. Initiating

Ice-breaking = using Attending/Active Listening

Build up trust, warmth =

GOAL: collect client info, demographic (interest, competency,...)

2. Gathering Data

Gather data from the daughter & mother

Build up understanding & empathy = Questioning skills

GOAL: the student articulates what she is truly passionate about and what she envisions for her future

3. Mutual Goal Setting

Open questions

Closed questions

GOAL: summarize data/facts and set up Goals based on the defined vision above, and double-check with the student to clarify assumptions

4. Taking Action:

Focus

GOAL: Create a detailed action plan by explore different training program & extra-curricular/activities

5. Termination

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Focusing skill: active listening to show empathy and build trust with client

Questioning skills:

ask open ended questions to draw reflection on her interests on languages and visual arts and her consideration of medicine field.

ask open ended questions about her feelings and thoughts about her mother's perspectives

Attending behavior skill: to show empathy for her feeling of pressure and stress

Reflection, paraphrasing, summarizing (ideas) skill: to help the clients understand the reasons she choose Medicine and how she matches with his field of study.

Reflection of feeling skill

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Stage 1: Initiating

Greetings, Introduction

Introduction about confidential terms & consulting structure

Using Logo activity/ Point of you

Stage 2: Gathering data

Strength

Weakness

Regrets

Achievements

Outcomes/ Dream/ Expectation/ Motivation/ Inspirations

Understanding about self/ about job

Model: Key Model Planning (? NDCA?)

Family affection on her choice, family background, family relationships

Stage 3: Mutual goal setting

Confirm goal setting: Medicine/ Visual art/ Language

Explore about Holland code

Explore World of work map related to Medicine/ Visual art/ Language

Stage 4: Taking action

Homework: Interview + Find information by website/ O*net/ resources...

Have conversation with her mother on her career choice

Stage 5: Terminating

Summarize the session

Checking the client feeling

Set up next meeting schedule

Using evaluation form

Mother

Gathering data

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1. Initiating: Attending, Questioning, Listening

I will start greeting my client, check in how she feels. I recognize her emotion at that time then introduce her with a warm-up activity to get to know her. I maintain eye contact throughout the conversation.

2. Gathering data: Questioning, Attending, Listening, Reflection

clarify unclear information from the intake form

questions about her position in the Key of Career Planning model

3. Mutual goal setting: Reflecting, Questioning, Attending, Listening:

Distinguish between the goal of the current session with the goal of the whole career counseling

Focus on the goal of the current session

4. Taking action: Encouraging, Attending, Reflecting, Questioning, Listening:

Agree on homework

Send follow up email

5. Terminating: Attending

Check out emotion

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S1-Initiating

1. Attending Behaviors Skill:

Eye contact, smile

Ice-breaking using logo/symbol activities

S2-Gathering Data

1. Questioning Skill:

Ask questions related to the information from client

2. Reflecting content and feelings skill

S3-Mutual Goal Setting

1. Focusing Skill: get to know the expectations

S4-Taking Action

1. Reflecting and Paraphrasing Skill

S5-Terminating

1. Summarizing Skills