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Thank you for waiting! So I've thoroughly checked your domain and its records, and, unfortunately, they were set incorrect, which is causing the issue. No worries, we can easily fix it by changing them! Please follow my steps

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My pleasure, Sarah! I'm glad we fixed the domain with you! Good team work! Let's jump in to the tip for your site now :)

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By the way, if you are up to, after the issue solution, I would be more than happy to take a look at your site and offer you some useful tips and suggestions that may come in handy. It's completely free and will be my pleasure :)

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Totally got you, Sarah! I'll go ahead and check your account, domain and domain records to see what can be done here. Please allow me 5 mins to do so

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Solution wrap up + Little transitional phrase to get back to suggestions

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Solution

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Proposition warm-up

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Roadmapping

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I've noticed that you are working on your website visibility on Google search results and promotion of your site - great job! In order to attract even more site visitors and raising awareness on all important things that your organization is doing, you might find useful our Wix marketing tools like Social Posts. You can use social networks to share Social Posts with eye-catching content and drive traffic from social media back to your site

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Implementation

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Implementation

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Implementation

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Implementation

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Wonderful! I see that you got interested in increasing your sales. The good tool for increasing sales rate are Coupons. It makes promotion of  your products and services easier and more efficient.  The Coupons trigger customer to make their purchase, after which it should be easier to keep in touch with them.

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As we are all living in a modern, fast changing and rapid world, we got used to doing everything on the go and keep the business in our smartphones too. To make you experience with us smoother and more convenient, Wix offers you an opportunity to manage your site on the go, publish blog posts, receive notifications and interact with your site visitors from our Wix Mobile App. It could save you much time and open new opportunities for the site management from any place, just having your phone with you.

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As you’re currently working on increasing sales, I’d like to show you our Wix Analytics tool. There are ready to use sales reports I think will come in handy to gain business insight.  You can click here to access the tab and we’ll look at the data together.

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Meanwhile, while we’re here and to make communication a bit more productive, maybe I can check your site and find some features you may want to use for your site’s further growth?

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I understand that this functionality is important and be sure that your suggestion was forwarded to the team! I’m sure that a lot of Wix users may benefit from it. Thanks for providing this feedback :)

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Propositions

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Transitional phrase

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Empathy and keeping positive mood

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I will gladly show you how to install Wix Owners app to help you manage your website right from your mobile. Shall we begin? May I know, what OS do you have, Android or iOS?

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Great! For me to offer you the most relevant features, please tell me, what is the current goal you are trying to achieve with your site? Your answer will be very helpful!

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Does adding a new handy feature or learning more about them for your site growth sound good to you? I would be happy to assist you further on developing and growing your site.

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Proposition

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Offering propositions

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Powerful question

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Transitional phrase

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Would you like me to take a look at your account and suggest you any relevant tips, that may come in handy?

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If you are up to, we can create a discount coupon together. This way, I will be able to assist you with all possible questions you may have.

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While we are here, I would be happy to assist you further on developing and growing your site.

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Proposition

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Offering propositions

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Transitional phrase

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I am glad that you liked the idea to create Social Posts.  If you have some time, we can try to set up your first social post together. I’ll be happy to guide you and to help you along the way in case additional questions arise so that there is no need to open another chat.

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Do you mind me offering you some relevant tips in order to further develop your site and business?

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By the way, I was able to check your site in the meanwhile, and should admit that your golf community is pretty large and site looks stunning! Congrats on that!

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Karen, great job! I'm glad we managed!

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Proposition

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Offering propositions

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Site compliment

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Solution wrap up