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Shared with you guys as editors

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Managers are no longer the only ones promoting and sharing initiatives, each team member is accountable and visible to the business on their initiatives/projects.

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Promote initiatives in the wider SD team which foster community, empathy and shared understanding.

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A workshop where we learn the foundations of each team to understand each other's role in SD better.

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Managers get together to discuss team's roles and capacity to promote cross-functional initiatives

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Uplevel SD about what each sub-team does, how they work and how they can contribute to project outcomes.

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Share key initiatives so each team can contribute their expertise at key stages.

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Uplevel teams about what each team does and their standard responsibilities for each.
Use external example (i.e Uber eats, something very familiar) to help deepen the understanding
Action: Break out rooms to talk through Uber eats, each team represented in each room.

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Make team members accountable for their own projects and initiatives. Managers should align and nudge team members to share the projects to boost confidence and feel like they are being represented and becoming visible to the team as a whole.

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Ensure there is group ownership of as many projects as possible

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Routines where we meet any new team members and we learn better about what each team does

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Provide a meaningful reason to collaborate, a reason to work together, we already demonstrate the desire to forge a group collaborative culture but don’t have the resources to do so ourselves.

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If ‘Lack of team alignment’ is resolved, silo’s can successfully disappear.

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- shared objectives (OKRs), whose outcome are ultimately to redesign services/experiences. (Reliant on Solution 1)
This will create shared ownership of a group objective and each team would have their part to play and their way of making an impact.

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Managers align at the start of each semester and define how each team can contribute and work collaboratively on major initiatives

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Every team should be represented/involved in most projects end-to-end, & the microphone will be passed to each team based on the stage of the design process. This should all be planned from the kick-off of a project. If too much time passes between design phases, insights and momentum is lost. This leads to poor collaboration, engagement and commitment to the project.