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Acknowledge the situation, and clarify the problem

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noticed that the girl was stuttering and hesitant
paraphrased to confirm understanding
provided feedback to encourage the other party

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It helps the listener ensure he understood correctly. It helps the speaker to open up more.

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helps the listener gain full understanding of the issue being discussed, ensures the speaker was able to get their full message across

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It equally helped both sides in terms of understanding the problems and come out resolutions.

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Was able to ensure to the speaker that he got the message properly.

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Show patience and encouragement during listening and no interruption

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One-on-One Feedback Sessions, Coaching, in dealing with emotional colleagues..

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delivery - requirements clarification, RCA discussions, difficult conversations with stakeholders
capability - feedback and 1:1 sessions with my reports, escalations about requirement quality from project teams

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It will help immensely because as a leader we must know how to listen to understand not just listen to respond.

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Influence, In dealing with emotional colleagues/customers, In dealing with difficult counterparts

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It help speaker to describe their issue/challenges more and help listener to know more detail for it.

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Listener nod to show his acknowledge, express in his own word, confirm with girl about his understanding and ask to move forward.

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full acknowledgement/understanding of the issue which resulted to the speaker to be at ease.

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Listener tried to clarify to find out if speaker was understood correctly.

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Discussion with team about requirement , challenges, defects RCA and retro

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will help widen my perspective and improve my ability to understand my reports, allow me to best help them

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I will be more professional on decision making, and also building closer and true understanding with my team

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Deep listening can help listener fully understand the situation and speaker's intention. Also can help speaker to be really understood.

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It will help to have more effective conversation and help  respect and trust each other.

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Difficult counterparts as they rarely listen ^_^

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1:1 session, performance issue conversation, employee meet any of problem needs leader to help or support.

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Better understanding of the message.

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Listening is a key competency of leader, it will help build trust with your team, make right judgement as well as fair and wise decision.

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Listener did acknowledge the message from the speaker

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It both helped them to have a better understanding of the situation

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Performance conversation and coaching.. and talking to my boss

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You will be trusted more and expectations will be clear for both me and whoever I am talking to