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Welcome to your portable Repair Learning Management System!

This will be a one-stop shop platform for you to reference printer user manuals, share repair experiences and solutions and access learning materials to expand your printer repair knowledge.

Before we kickstart your F2F synchronous learning session, there will be a series of asynchronous activities (Activities 2-7) which you would have to complete by 27 Mar. Please complete the activities in chronological order by following the labels 1-9.

We learn best by learning from one another. Be open to share your repair experiences and solutions under Activity 4.

Your Senior Engineers are also on this platform, so do not be afraid to share your learnings and ask questions by commenting under Activity 9.

Let's be active, respectful and collaborative learners.

Happy learning (:

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Download the Learner’s Guide to understand the steps required to repair different types of printer issues.

Download link - https://docs.google.com/presentation/d/1MqDNtkymk48DXKUm8EK-qdvYedKLFctJxEJ0NWLo1cU/edit?usp=sharing

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A repository of printer manuals at your fingertips:

Canon
https://oip.manual.canon/portal-asia/?language=en-gb

Panasonic
http://office.manualsonline.com/manuals/mfg/panasonic/panasonic_printer_product_list.html

Samsung
https://www.samsung.com/us/support/downloads/

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4. Share Your Repair Experience & Solutions

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4. Share Your Repair Experience & Solutions

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Let's learn from one another!
Share common repair issues and solutions you have adopted during your repair trips by commenting under this post.

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Watch the following videos which demonstrate the steps to repair common printer issues. Senior engineers may share additional resources which may expand your teammates' repair knowledge.

Canon reset your printer in 2 steps
https://www.youtube.com/watch?v=RmblG-5ePGk

Canon print head replacement
https://www.youtube.com/watch?v=zaJpwZAvwsM

Canon printer ink leak
https://www.youtube.com/watch?v=jT_wW2wrxfQ

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Rectify repair issues within the given time, score points and land a place in our game-based online learning leaderboard!

Access the game by clicking on the link - https://repair101.com/

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Now that you have watched the 3 videos, go on to Edpuzzle and answer the quiz questions to test your knowledge.

Access the Edpuzzle video quiz by clicking on the link - https://edpuzzle.com/assignments/62315d8e27d33442c0436b2a/watch

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8. Synchronous Quiz (to be completed after Synchronous Workplace Learning)

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8. Synchronous Quiz (to be completed after Synchronous Workplace Learning)

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Attempt the Kahoot Quiz to assess your competency.

https://play.kahoot.it/v2/?quizId=b1482f36-177a-4126-a2cc-5a021d09857f

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9. Let's Reflect (to be completed after Synchronous Workplace Learning)

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9. Let's Reflect (to be completed after Synchronous Workplace Learning)

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Answer the questions below by commenting under this post:

1. What are your key learning points?
2. What do you think you did well in?
3. What can be improved?
4. What would you do to expand your repair knowledge?
5. Anything else you would like to share with your teammates?