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This chapter is about how he ran his class with groups. He would assign groups on the second day of class and take attendance with the groups. If they weren't in their groups he would question them with a raised voice why they were sitting with their friends.

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"It all starts with the introduction. Exchange contact information. Make sure you can pronounce everyone's names" (142)

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This quote means that if you don't get to know the people you are in a group with you will never be able to work efficiently and never get anything done, because you don't know each other.

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"find something nice to say, even if it's a stretch. The worst ideas can have silver linings if you look hard enough." (143)

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This quote is saying that if you are nice to one another things would go much smoother and it wouldn't hurt to give one another a compliment to break the ice.

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"instead of 'I think we should do A, not B,' try 'What if we did A, instead of B?' That allows people to offer comments rather than defend one choice." (143)

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The Overall lesson of this chapter is that he is trying to teach people how to work in groups efficiently while being friendly and can relate to one another.

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This quote is trying to say that if you just state what you wanna do instead of thinking about the group, it could turn into a big argument that would be good to nobody. That is why you phrase it into a question so they can agree or disagree with what you wanna do, whilst thinking about the group.

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I think that this chapter is very informative on the workings of groups and what you should do when you first meet a group and how you should speak with them.