# data[].attributes.headline
Are responses to outcomes honest if filling it out with a worker

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Are responses to outcomes honest if filling it out with a worker

# data[].attributes.body
Getting more honest feedback when doing it anonymously

# data[].attributes.headline
Chester - updated outcomes - using microsoft forms (included in office 365). Short form being completed with worker, then longer form sent two weeks after end of service

# data[].attributes.subject
Chester - updated outcomes - using microsoft forms (included in office 365). Short form being completed with worker, then longer form sent two weeks after end of service

# data[].attributes.body
Microsoft forms are really good, getting good returns. Is definitely higher than it was before

# data[].attributes.headline
Asking workers to log positive and negative feedback periodically during service provision

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Asking workers to log positive and negative feedback periodically during service provision

# data[].attributes.headline
Having a data version of the ISVA summit

# data[].attributes.subject
Having a data version of the ISVA summit

# data[].attributes.body
Data training for managers as well as users

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Found pivot tables really useful in reporting

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Found pivot tables really useful in reporting

# data[].attributes.body
Export data into excel - can inset a pivot table, selecting the variables you are interested in

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ISVA's do a full case review each month - they check their data as part of that

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ISVA's do a full case review each month - they check their data as part of that

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Sit at a caseload of around 55 - which is high, but most are stable cases - use the frequency of contact to look at caseloads

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Can be hard to motivate workers to input data - don't always understand why it is important

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Can be hard to motivate workers to input data - don't always understand why it is important

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It helps to explain why data is needed, how it is used etc

For contracted/sessional counsellors they won't be paid unless they have input their data

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Different teams input data differently - need to set out frameworks to ensure consistency

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Different teams input data differently - need to set out frameworks to ensure consistency

# data[].attributes.body
& updating in a timely way

# data[].attributes.headline
Before & After forms - one regardless of service

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Before & After forms - one regardless of service

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This will be updated - will be able to attach a form to each service

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CRASAC - bespoke database, better for centre however requires lots of ongoing development work - there is a cost in this

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CRASAC - bespoke database, better for centre however requires lots of ongoing development work - there is a cost in this

# data[].attributes.body
Chester - do export data from DPMS to excel

# data[].attributes.headline
Amount of time required to gather data - particularly for MoJ

# data[].attributes.subject
Amount of time required to gather data - particularly for MoJ

# data[].attributes.body
Meeting at start of lockdown to discuss the form was really useful

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Do we ask workers to complete/update or ask an admin worker to do it?

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If Rape Crisis England & Wales could do one thing to support your service what would it be? 

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If Rape Crisis England & Wales could do one thing to support your service what would it be? 

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What currently are your biggest enablers in achieving a high level of service in this area of work? 

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What currently are your biggest enablers in achieving a high level of service in this area of work? 

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What currently is the biggest barriers in achieving a high level of service in this area of work? 

# data[].attributes.subject
What currently is the biggest barriers in achieving a high level of service in this area of work? 

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Use the pink button with the + sign on the bottom right hand corner to add a note!

# data[].attributes.subject
Use the pink button with the + sign on the bottom right hand corner to add a note!