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BORANG MAKLUMAT MAJIKAN AMER FIRDAUS H170372

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On Wednesday, 17th July 2019, I had done my tenth day of SIEP 2. I was in charge in food and beverage department. i was cleaning the dining area, arrange the table, wiping the plates, cutleries, and buffet line. Buffet line is arrange with the food before the lunch time. Besides, i also have make a table setting for the guest, and serve the customer. The dining area must be clean always.

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On Tuesday, 16th July 2019, I had done my nineth day of SIEP 2. I  was in charge on housekeeping department. I had to clean the room, make a bed making, changing the bed sheet and more. The toilet need to be clean, remove the thrash and more. Each side of the room must be clean from dust. To ensure the room smells better, the air freshener was spray to the bed, curtain and the edge of the room. Besides, each room need to be done before proceed to clean the other room. the corridor of the room also was swept and keep clean

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On Monday, 15th July 2019, I had done my eight day of SIEP 2. I  was in charge on housekeeping department. I had to clean the room, make a bed making, changing the bed sheet and more. The toilet need to be clean, remove the thrash and more. Each side of the room must be clean from dust. To ensure the room smells better, the air freshener was spray to the bed, curtain and the edge of the room. Besides, each room need to be done before proceed to clean the other room. the corridor of the room also was swept and keep clean.

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On Sunday, 14th July 2019, I had done my seventh day of SIEP 2. I was incharge to cleanup hall, for seminar and a hall for meeting. the hall was vacuum, arrange the table and chairs, put a chair cover, set-up a P.A system for the hall. the area around the hall must be clean and clear.

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On Saturday, 13th July 2019, I had done my sixth day on SIEP 2. I was in charge to handle an event for a Family Day. At the morning, we are set up at the location of the event. Next, we are preparing for aerobic before they start the activity. Next, we are preparing a few games for the family day. After they are finished play for a game, we are setting up a new game according to the package that the guest has been request.

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On Friday, 12nd July 2019, I had done my fifth day on SIEP 2. I was in charge in food and beverage department. i was cleaning the dining area, arrange the table, wiping the plates, cutleries, and buffet line. Besides, i also have make a table setting for the guest, and serve the customer. The dining area must be clean always.

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On Thursday, 11st  July 2019, I had done my fourth day of SIEP 2. I was in charge in housekeeping department. I was cleaning the swimming pull and public area. the swimming pool must be clean and hygiene before the guest use the swimming pool. the corridor of the rooms also must be clean.

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On Wednesday, 10th July 2019, I had done my third day of SIEP 2. I was in charge on Maintenance department. I was help the technician to change the room lamps, drill the wall, make a wiring for new lamps in the room, repairing the air conditioner and more. The room lights and air ventilation must be better for the customer.

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On Tuesday. 9th July 2019, I had done my second day of SIEP 2. I was in charged on Housekeeping department. I was teach on how to clean the room, make a bed making, changing the bed sheet and more. The toilet need to be clean, remove the thrash and more. Each side of the room must be clean from dust. To ensure the room smells better, the air freshener was spray to the bed, curtain and the edge of the room. Besides, each room need to be done before proceed to clean the other room. I was remind to double check the room before proceed to clean another room.

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On Monday, 8th July 2019, I have started doing SIEP 2 programme at Home Beach Village Resort located at Pantai Cahaya Bulan, Kota Bharu, Kelantan. Home Beach Village Resort is business hospitality and tourism industry oriented. On day 1, I was introduced to the resort product and the whole resort area. I was charged on the reception on how to handle the reservation. Next, I also was teach on how to handle tourism reservation product. There are a few tourism product offered to the customer such Kayak, team building and so on.

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https://youtu.be/ra2p5Ardst4

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VIDEO SIEP 2: AMER FIRDAUS BIN MOHD ROHZI (H17B0372)

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Amer Firdaus Bin Mohd Rohzi (H17B0372)