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This processing phase typically takes from 2 to 4 hours.

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Once customers’ order is placed, Walmart verifies the details of customers’ billing information.

The Purchase Order has been acknowledged by the assigned Sellers, including all of its order line items.

Order line set to “Acknowledged” Status.

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After the customer pays for their orders via different payment methods, for example: CREDIT card, EBT card, Credit card, HSA / FSA, et cetera.

The Purchase Orders for the line items are created and have been released from the Walmart Order Management System to the Seller for processing. The Order Line is set to "Created" Status.

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A Walmart order object represents a purchase order and consists of a group of one or more line items that a customer ordered.

Sellers retrieve all order in Created status through “Get All Released Orders API”.

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When a customer places an on-line order with Walmart, it creates a Sales Order and this Sales Order is used to generate the Purchase Order. The Sales Order may contain one or more Purchase Orders that may be assigned to different Sellers. Every unique item that is ordered in a Purchase Order has a line number.

Checking whether Seller can fulfill line item on orders or not.

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The seller can NOT fulfill line item on order.

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The line order has been cancelled due to Seller cannot fulfill the Purchase Order.

The Order Line is set to “Cancelled” Status.

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Seller cancels line item through “Cancel Order API”.

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Customers receive item unavailable notice & Stop the order process.

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The Sellers fulfills line item.

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Sellers confirm shipment through “Ship Order API”.

After processing, customers’ order moves to the shipping stage. Walmart prepare customers’ items for shipping in their warehouse.

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The items included in the purchase order has been shipped.

Order line set to “Shipped” Status. From this stage, the order starts to be delivered.

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The business sends an email with a tracking link as soon as their package ships, which Customers can use any time to check its progress.

Customers receive ship confirmation notification & Walmart charges customer for line item.

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If customers encounter any issues or have questions about their order, they can always reach out to the customer support.

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If customers encounter any issues or have questions about their order, they can always track it on the Walmart website or reach out to the customer support.

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The seller starts to prepare and ship order to the customer.

Walmart arranges for the delivery of customers’ items to their specified address.

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Walmart arranges for the delivery of customers’ items to their specified address.

General and dry grocery merchandise are transported primarily through the segment’s private truck fleet.

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Walmart uses 3rd  party carriers such as USPS or FedEx to deliver their packages.

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The customer can always request a return when their order is delivered by mistake, or there is a problem with them.

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After you place a Walmart order with your MyUS address, we’ll notify you via email once your item arrives at your MyUS suite. 

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1. Nguyễn Đình Phong (21DH718525)

2. Đào Thị Minh Anh (21DH717754)

3. Nguyễn Thị Mỹ Linh (21DH712138)

4. Nguyễn Thị Bích Ngọc (21DH718376)

5. Trần Phương My (21DH712551)

6. Nguyễn Nhật Trường (21DH715530)

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Your packages can be viewed and managed 24/7 from your MyUS online account.

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There are two ways to track your order:

1. Track your order at any time from the order details page. Select the "More" tab, then log in. From here, you can view your orders.

2. We will send you an email any time there is a status change to your order.

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- Combine your purchases into a single package; you can wait until multiple packages arrive and then ship them together.

- Saving you up to 80% on international shipping rates.

- 30 days of free storage at our warehouse

- You have the option to either auto-ship the item to your home or choose to have MyUS store your items.

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If you're regularly shopping from one store, Single Package Membership will get that order to your international address ASAP. Just set up your shipping preferences and delivery address in your MyUS Account, and your packages will automatically ship out to you from your suite!

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MyUS Shopping offers two international shipping options:

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International Priority: Estimated delivery in 1 to 4 days after all the items in your order reach our U.S. warehouse and are processed for shipping.

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International Economy: Estimated delivery in 7 to 10 days after all the items in your order reach our U.S. warehouse and are processed for shipping.