# data[].attributes.attachment_link.title
1. EOP Assignment - Instruction Feb 23(HUCM)

# data[].attributes.headline
The place that i would like to visit and the three reasons why.

# data[].attributes.subject
The place that i would like to visit and the three reasons why.

# data[].attributes.body
I want to travel to Mount Tai, because the scenery is beautiful, also I like to climb mountains , and I can relax my mind when climbing

# data[].attributes.body
Lian HuiXin
The place I most want to visit is the Miao Village in Xijiang, Guizhou, because I particularly like their rice wine and their stilted buildings. There are also Miao costumes, so I most want to travel to Guizhou.

# data[].attributes.body
I want to travel to Xinjiang because of its unique culture, rich food and attractive scenery.

# data[].attributes.body
I want to travel to Tibet. Because it is called the last piece of pure land in the world, can wash our hearts and let us find the meaning of existence. Secondly, the scenery of Tibet is so beautiful that every shot is a big movie. And finally, because I'm young.

# data[].attributes.body
The place I want to travel is Sanya, it is a pleasant climate, belongs to the tropical area, there are plenty of fruits, and the air there is fresh

# data[].attributes.body
Lijiang is a tourist city, full of flowers and beautiful scenery. For people who like to travel freely, the most concerned is the transportation. Almost every scenic spot in Lijiang can be reached by bus or bus. The pace of life in Lijiang is slow, there are not many people in a hurry, and you can see leisurely people everywhere.
To a strange place, taste the local food is almost every traveler's common idea. But people come from all over the world and have different tastes. Especially the Internet said, delicious food to eat their mouth, but difficult to swallow.
The natural environment in Lijiang is not too cold in winter, and the climate is relatively mild and cool in spring, summer and autumn. It is a popular summer resort for many tourists in China. In addition to the magnificent Jade Dragon Snow Mountain, the ancient town of Lijiang, the splendid bar street, the delicious food on the tongue of Lijiang, and the hospitality of various ethnic groups in Lijiang, people have no reason not to visit Lijiang.

# data[].attributes.body
Lijiang is a tourist city, full of flowers and beautiful scenery. For people who like to travel freely, the most concerned is the transportation. Almost every scenic spot in Lijiang can be reached by bus or bus. The pace of life in Lijiang is slow, there are not many people in a hurry, and you can see leisurely people everywhere.
To a strange place, taste the local food is almost every traveler's common idea. But people come from all over the world and have different tastes. Especially the Internet said, delicious food to eat their mouth, but difficult to swallow.
The natural environment in Lijiang is not too cold in winter, and the climate is relatively mild and cool in spring, summer and autumn. It is a popular summer resort for many tourists in China. In addition to the magnificent Jade Dragon Snow Mountain, the ancient town of Lijiang, the splendid bar street, the delicious food on the tongue of Lijiang, and the hospitality of various ethnic groups in Lijiang, people have no reason not to visit Lijiang.

# data[].attributes.body
The place I want to visit is Beijing.
Firstly，it is the capital of China. Secondly，there are many famous places of interest，like Great Wall. And thirdly，it's the best place I want to live in. I really wanna study and live in there.

# data[].attributes.body
The place I want to go most is Hangzhou. Hangzhou is one of the first batch of national historical and cultural cities, known as the "Southeast Famous County". The excavation of the Cross Lake Bridge site shows that over 8000 years ago, there were humans breeding and breeding here. The Liangzhu culture dating back more than 5000 years is known as the "dawn of Chinese civilization.". Hangzhou has a history of more than 2200 years since the establishment of a county government in the Qin Dynasty. The Wu Yue State and the Southern Song Dynasty established Hangzhou as their capital during the Five Dynasties. Hangzhou has numerous cultural relics, including a large number of natural and cultural relics in and around the West Lake. Representative examples include the West Lake culture, Liangzhu culture, silk culture, and tea culture. Due to its beautiful scenery, it is known as a "paradise on earth". The 2016 G20 Summit, the 2018 World Short Pool Swimming Championships, and the 2023 Asian Games were held in Hangzhou.

# data[].attributes.body
First, it is the capital of history. Xi 'an is a world historical and cultural city with a long history. Xi 'an is one of the world-famous ancient capitals of the four civilizations of the world, ranking first among the ancient capitals of China. It is the capital with the longest history, the largest number of dynasties and the greatest influence in Chinese history. It is the cradle of the Chinese nation, the birthplace of Chinese civilization and the representative of Chinese culture. The city is almost as old as the Chinese nation. The Terracotta Warriors, "one of the eight wonders of the world", have now become a calling card of Xi 'an, attracting thousands of tourists from home and abroad every day.

Second, it is a city of food. Xi 'an has a lot of delicious authentic snacks, is the unique northwest flavor. The most representative food here is a variety of snacks, wax-flavored rou Jia mo, cold PI, mutton steamed bun, Saozi noodles... All kinds of snacks, let people to eat endless aftertaste. Tourists in Xi 'an like to come to Hui Min Street most, not only because of the delicious food on this street, but also because of the profound cultural connotation of this street.

Three, it is the capital of relics. Flowers bloom and fall is a constant law of nature. No matter how prosperous a dynasty is, it will eventually decline. But some of the buildings from its original glory days are still standing. Just like Qin Shihuang's terracotta warriors and horses, large and small goose pagoda and Xi 'an ancient Wall. Xi 'an Ancient City Wall is the largest and best preserved ancient city wall in China.

Four, it is the capital of the prosperous Tang Dynasty. The unprecedented scale of Chang 'an City created the "governance of Zhenguan", "Kaiyuan Flourishing Time" and other incomparable brilliance, which attracted numerous foreigners to "make their hometown". Although the flourishing Tang period has passed, its relics and charm still permeate the whole Xi 'an City. Kyoto in Japan was modeled after Chang 'an.

Five, it is the capital of Buddhism. There are many temples here: the Caotang Temple, the Great Mercy Temple, the Great Xingshan Temple, and so on. Xi 'an's famous landmark, the Big Wild Goose Pagoda, built for Xuanzang to place Sanskrit scriptures, receives visitors every day.

# data[].attributes.body
I continuously all very want to go to Tibet.It is secluded from theworld always is attracting me.I like its national character and styleas well as there scenery.It was once called it was to the heavenrecent place is because of Mount Evere st and its nobility and purity. I believed it was in my eye the most beautiful heaven

# data[].attributes.body
I want to go to Tibet most because it has brilliant sunshine, white clouds, pure sky, thin air, continuous snow mountains, quiet lakes.Namjbarwa Peak, located at the intersection of the Himalaya Mountains, Nienqing Tanggula Mountains and Hengduan Mountains, is the highest mountain in Nyingchi City, Tibet Autonomous Region of China, with an altitude of 7,782 meters. It belongs to the Himalaya Mountains and is located at the easternmost point of the Himalaya Mountains. It is the holy place of the Yongzhong Original Religion, the oldest Buddhism in Tibet, and is known as the "Father of all mountains in Tibet"

# data[].attributes.body
The place I want to go is Yanji. Yanji, a county-level city and the capital of Yanbian Korean Autonomous Prefecture in Jilin Province, is located in the east of Jilin Province and at the northern foot of Changbai Mountain Range. Firstly, it is because of its unique scenery, secondly, I want to taste the local characteristic food, and finally, the most attractive is the local ethnic customs, so I want to go to experience.

# data[].attributes.body
Xi'an is the place in all of China that I would like to visit the most.
First, Xi'an, as a symbol of prosperity in the Tang Dynasty, changed its name from Chang'an to Xi'an, all of which reveal its strong historical color, which is what I like very much, and I like its enduring historical and cultural atmosphere and heritage.
Second, the bell tower in Xi'an is also a special attraction to me, it is the largest and most complete preserved of the existing bell towers in China, where the east, west, south and north meet and stretch, and the temperament of the ancient city is perfectly displayed here.            Third, the Muslim street in Xi'an is something I will never forget for a long time, and there are endless authentic snacks on that street. Although that street is always bustling, what remains unchanged for me is the unique taste of Xi'an.

# data[].attributes.body
This is why I want to visit the Taj Mahal:

1. World Heritage Site

As a part of the World Heritage Site, the Taj Mahal is a unique masterpiece of Indian art that combines various architectural styles. Visiting the Taj Mahal will allow me to experience the beauty and historical significance of this magnificent structure.

2. Romantic Love Story

The was built by Mughal Emperor Shah Jahan in memory of his beloved wife Mumtaz Mahal. Their love story is considered one of the most touching love stories in Indian history. Visiting the Taj Mahal will give me the opportunity to learn about this beautiful love story and feel the dedication that Shah Jahan had for his beloved wife.

3. Spectacular Sunrise and Sunset Views

The Taj Mahal is most spectacular during sunrise and sunset. During the day, the Taj Mahal looks pure and flawless in the sunshine, while at night, it emits a soft silver glow under the moonlight. Visiting the Taj Mahal will not only allow me to appreciate the unique architectural art of India and the charm of world heritage sites, but also let me experience a deeply moving love story. Moreover, the stunning views during sunrise and sunset at the Taj Mahal are not to be missed.

# data[].attributes.body
I want to go to the Palace Museum in Beijing. Not only can I see the beautiful scenery, but also be affected by the great culture of China when i ‘m visiting to broaden my horizons.

# data[].attributes.body
I want to visit Dunhuang, because Dunhuang is a node city on the Silk Road, famous for "Dunhuang Grottoes" and "Dunhuang murals". It is the location of the world Heritage Mogao Grottoes and Yumen Pass and Yangpass, the border of the Great Wall of Han Dynasty, and one of the four oases in Gansu Province. And here is the famous Mogao Grottoes.

# data[].attributes.body
I want to travel to Yangtze river Delta, because I like the atmosphere of Jiangnan， and I think the scenery in the south is very beautiful. Besides, I want to to experience the life there.

# data[].attributes.body
I want to travel to Tibet, because the scenery there is beautiful, there is the highest mountain Mount Qomolangma, I want to see it, and the people there are friendly.

# data[].attributes.body
1、 The Capital of History
Xi'an is the only ancient capital of China selected among the four ancient capitals in the world. The age of this city is basically as long as the history of the Chinese nation. From the beginning of the achievement of the Chinese nation by the two emperors Yan and Huang on the bank of the Yellow River, Xi'an began its history of building a city. In this ancient land, Emperor Qin Shihuang calmed down the six kingdoms and engulfed the mountains and rivers. During the prosperous period of the Han and Tang dynasties, the world was under great control. The Kuomintang and the Communist Party joined hands in "military advice" against Japan. After more than 5000 years of vicissitudes and the strong winds of modern civilization, Xi'an can let you experience a magnificent journey in time and space.
Why should I travel to Xi'an? Are these six reasons enough?
The Terra Cotta Warriors, one of the eight wonders of the world, has now become a business card of Xi'an, attracting thousands of domestic and foreign tourists every day. Entering the museum of the Terra Cotta Warriors and Horses of the First Emperor of Qin Dynasty, the huge battle under the dust was immediately in front of us. Those lifelike terracotta warriors and horses have different expressions. They are so small that even hair can be seen. After visiting, we had to be impressed by the wisdom of the ancients. In addition, the museum also contains a large number of relics and treasures, which can be seen in the glory of the Qin State.
2、 City of Gastronomy
From ancient times, there have been many famous chefs in Xi'an who have served the dignitaries and dignitaries. Through inheritance, they have formed a unique northwest flavor. The most representative food here is all kinds of snacks, such as steamed buns with meat in wax sauce, Liangpi, Pita bread soaked in Lamb Soup, and saozi noodles. From morning to night, there is a constant flow of century-old and emerging snack shops, where tourists and locals from all over the world feast.
The favorite Muslim Street for tourists in Xi'an is not only due to the large number of time-honored food brands on both sides of the street, but also due to the profound cultural connotation of this street. Huimin Street is famous as a district with concentrated food and drink. In fact, the entire "Huifang" area is dotted with restaurants and various Muslim shops, including some of the most recognized time-honored small shops in Xi'an.
3、 The Capital of the Tang Dynasty
If various dynasties in China are regarded as different works of the same director, then the flourishing Tang Dynasty must be its unsurpassed masterpiece. Among the 13 dynasties that established the capital of Xi'an, the prosperous Tang Dynasty is the most coveted by the world. The unprecedented scale of Chang'an City has created unparalleled glories such as "the rule of Zhenguan" and "the prosperous era of Kaiyuan", attracting countless foreigners to "directly regard their hometown as their hometown.". Today, although the splendor of the Tang Dynasty has passed, the remains and lingering charm of the Tang Dynasty still permeate the entire city of Xi'an.
Why should I travel to Xi'an? Are these six reasons enough?
Japan's Kyoto highly imitates Chang'an City of the Tang Dynasty, and in 1974, just after the establishment of diplomatic relations between China and Japan, it established a sister city with Xi'an City.
Why should I travel to Xi'an? Are these six reasons enough?
4、 City of Relics
Prosperity and decline, with flowers blooming and falling, are immutable natural laws from ancient times. No matter how prosperous a dynasty may be, it cannot escape the fate of decline. However, its former glory can still stand through the buildings or things left behind.
Why should I travel to Xi'an? Are these six reasons enough?
Just like the Terra Cotta Warriors of the First Emperor of Qin Dynasty, the mighty military horses and chariots show the majesty of the Qin Dynasty; It is also like the size of the Wild Goose Pagoda, which is exquisite and solemn beyond ordinary, revealing the spirit of the Tang Dynasty at its peak; Even more, the ancient city wall of Xi'an, with its majestic and tidy posture, proves that silence is also a great power.
The ancient city wall of Xi'an is the largest and most fully preserved ancient city wall in China.

# data[].attributes.body
I want to go to Tibet most because it has brilliant sunshine, white clouds, pure sky, thin air, continuous snow mountains, quiet lakes.

# data[].attributes.body
The place I want to go most is Barcelona, because there is my favorite team Barca. It is always my wish to go to the Camp Nou stadium to watch a football match, and I am also deeply shocked by the architecture of Barcelona, Gaudi left many amazing buildings there

# data[].attributes.body
I want to travel to Chongqing.Because the mountains in Chongqing are high and wide, the two rivers and three places are connected into a vein, and what is flowing is the firm pursuit as always; She is unique and natural. Fog capital, bridge capital and mountain city are not enough to summarize; She is the wartime capital, a hero city, with thousands of heroic stories, scarred but tenacious.

# data[].attributes.body
The place I want to go most is Tibet, because the scenery here is fascinating, it is a very beautiful place. And it's the holy land of Buddhism, and it's the closest thing to heaven, and it's sacred to me.

# data[].attributes.body
I have a dream that this is a very beautiful place. When I have enough money and time, I will go to Yunnan. First of all, I will go to Kunming to see flowers, which is a city in spring.

Then I will go to Dali and Lijiang to see some ancient buildings. Then I will go to Xishuangbanna to learn some historical knowledge, appreciate the beautiful mountains and rivers, and see the houses made of bamboo Interesting, I hope I have the honor to celebrate the water sports festival with the people there. If I can ride an elephant, I will be very excited.

I think it will be very interesting to travel to Yunnan. But now it is only a beautiful dream. I must learn to work hard for the dream.

# data[].attributes.body
I want to travel to Guilin, because it is said that "Guilin landscape is the best in the world", Guilin is not only beautiful scenery, but also more than 2,000 years ago, has a long history and culture.

# data[].attributes.headline
I really want to go to Mount Tai to see the sunrise and the sea of clouds during this May Day holiday. At the same time, hearing my friends say that climbing Mount Tai can maintain or even lose weight, it is very attractive to me. At the same time, my parents and I often climb mountains in the holiday.

# data[].attributes.subject
I really want to go to Mount Tai to see the sunrise and the sea of clouds during this May Day holiday. At the same time, hearing my friends say that climbing Mount Tai can maintain or even lose weight, it is very attractive to me. At the same time, my parents and I often climb mountains in the holiday.

# data[].attributes.body
I want to travel to Xishuangbanna,owing to the place that with its warm climate and evergreen seasons, Xishuangbanna is the only tropical landscape in China. You can watch the unique local song and dance performance with the mesmerizing minority style. There is a wild elephant valley where you can encounter elephants that you don't normally meet.

# data[].attributes.body
24 hours of daylight in Iceland can make you lose all sense of time. At midnight, there is no night. You can walk along the beach and enjoy the unique midnight sun. There are also the Blue Lake geothermal hot springs, a close-up view of spewing lava, the black sand beaches unique to Northern Europe, and Iceland's most "star" animal, the Icelandic horse.

# data[].attributes.body
The place I want to go is Yanji. Yanji, a county-level city and the capital of Yanbian Korean Autonomous Prefecture in Jilin Province, is located in the east of Jilin Province and at the northern foot of Changbai Mountain Range. Firstly, it is because of its unique scenery, secondly, I want to taste the local characteristic food, and finally, the most attractive is the local ethnic customs, so I want to go to experience.

# data[].attributes.body
I want to visit Suzhou, a beautiful and modern city. I want to go to Suzhou for three reasons. First, I have been living in an inland province, and I want to experience the living atmosphere of the water towns in the South of the Yangtze River. Secondly, Suzhou, as a famous historical city in China, has many cultural relics, which I would like to visit. Third, although Suzhou is a city with a long history, it is very modern and its economy is very developed.

# data[].attributes.body
Wei peihan 012022070831
I have a dream that this is a very beautiful place. When I have enough money and time, I will go to Yunnan. First of all, I will go to Kunming to see flowers, which is a city in spring.

Then I will go to Dali and Lijiang to see some ancient buildings. Then I will go to Xishuangbanna to learn some historical knowledge, appreciate the beautiful mountains and rivers, and see the houses made of bamboo Interesting, I hope I have the honor to celebrate the water sports festival with the people there. If I can ride an elephant, I will be very excited.

I think it will be very interesting to travel to Yunnan. But now it is only a beautiful dream. I must learn to work hard for the dream.

# data[].attributes.body
I want to travel to Beijing, because Beijing is the capital of China, is the political and cultural center, is a modern city, there are many places of interest in Beijing. If you come to Beijing for the first time, the first thing you should do is go to Tiananmen Square to watch the flag-raising ceremony and experience the solemn, solemn and sacred moment. Visit Tian 'anmen Square, view the Great Hall of the People and visit the National Museum.

# data[].attributes.body
I want to travel to Beijing, because Beijing is the capital of China, is the political and cultural center, is a modern city, there are many places of interest in Beijing. If you come to Beijing for the first time, the first thing you should do is go to Tiananmen Square to watch the flag-raising ceremony and experience the solemn, solemn and sacred moment. Visit Tian 'anmen Square, view the Great Hall of the People and visit the National Museum.

# data[].attributes.body
I want to visit Chengdu. Here are three reasons why I want to go there. 1. Chengdu is located in Sichuan Province, where there are many giant pandas. Pandas are the national treasure of China. 2. Chengdu's culture is extensive and profound, which can be traced back to thousands of years ago, because Sanxingdui culture makes Bashu culture unique. 3. Chengdu Cuisine. Chengdu can be awarded the title of the world food capital by the United Nations, Chengdu has a lot of food, hot pot, snacks, skewers and so on enjoy national reputation.

# data[].attributes.body
Xi'an is the place in all of China that I would like to visit the most.
First, Xi'an, as a symbol of prosperity in the Tang Dynasty, changed its name from Chang'an to Xi'an, all of which reveal its strong historical color, which is what I like very much, and I like its enduring historical and cultural atmosphere and heritage. Second, the bell tower in Xi'an is also a special attraction to me, it is the largest and most complete preserved of the existing bell towers in China, where the east, west, south and north meet and stretch, and the temperament of the ancient city is perfectly displayed here. Third, the Muslim street in Xi'an is something I will never forget for a long time, and there are endless authentic snacks on that street. Although that street is always bustling, what remains unchanged for me is the unique taste of Xi'an

# data[].attributes.body
Communication plays such a big part in our lives today. It is hard to think of a single activity that we engage in that doesn’t involve communication in some way. In our busy world, we sometimes forget just how important communications are to our success, relationships, and, ultimately, happiness in life.

# data[].attributes.body
1.  Provide a definition for encoding.
2. What does it mean by decoding a message?
3. Provide 3 examples of channel.
4. Provide 3 examples of feedback.
5. Provide 2 examples of when a communication process is NOT successful.

# data[].attributes.body
My favourate place is the Great Wall, and I really want to visit it someday soon.It is more than ten thousand kilometers,like a long dragon flying among the mountains,which is the most famous interest of China.It is a symbol of Chinese civilization, has been playing an important role in the history and culture of China. When i saw the Great Wall for the first time,i was shocked by its view.I like the Great Wall, it is my favourate place.

# data[].attributes.body
Nan Jing
I must go to Nanjing to enjoy the night breeze of Qinhuai River, walk Yihe Road, see Zifeng Mansion and feel the summer in Jinling

# data[].attributes.body
I must go to Nanjing to enjoy the night breeze of Qinhuai River, walk Yihe Road, see Zifeng Mansion and feel the summer in Jinling

# data[].attributes.body
My favorite city is "Shenzhen, China". The reason why Shenzhen is ranked first is that it is a representative of China's reform and opening up, a witness of China's reform and opening up, and a showcase of our achievements. Shenzhen is a miracle in the history of the development of world cities. In just 40 years, Shenzhen has grown from a small city to a super city and an international metropolis. The development process of Shenzhen is very consistent with the international development history of China. To some extent, China's urbanization can also be said to have begun reform and opening up. Shenzhen is the most dynamic city in China and represents the vigorous driving force of China's economic development.

# data[].attributes.body
I want to go to Lhasa. Lhasa is the world famous plateau "sunshine city". From December to April, Lhasa basks in the warm winter sun. Enjoying the plateau winter sunbathing is a unique winter tour experience. Since Lhasa is not crowded in winter, visitors can leisurely enjoy the warm sun in the Potala Palace, Jokhang Temple peak, or watch the charming Potala Palace in the snow, listen to the lama's voice of nature, harvest a different mood. Experiencing Tibetan festivals is an add-on to a winter tour of Lhasa. This year on December 21 (Tibetan calendar October 25) is the Tibetan Lantern Festival, the traditional religious festival of Tibetan Buddhism, visitors can enjoy the temple and the secular roof lit countless lights in the evening, a celebration appearance, the Potala Palace will have a grand lighting ceremony. The Tibetan Lunar New Year is also a good tourist project. The holiday lasts from 1 month to 50 days. During the holiday, Tibetans will make a pilgrimage to the Potala Palace, turn sutras and pray for good luck, attend Dafa meetings and add lanterns to offer Buddha. Tourists can join the Tibetan compatriots in the team, around the campfire to taste butter tea, yak, zanba and other food, during the Spring Festival will also have many handicrafts, is a good choice to buy hand letter.

# data[].attributes.body
I want to go to Lhasa. Lhasa is the world famous plateau "sunshine city". From December to April, Lhasa basks in the warm winter sun. Enjoying the plateau winter sunbathing is a unique winter tour experience. Since Lhasa is not crowded in winter, visitors can leisurely enjoy the warm sun in the Potala Palace, Jokhang Temple peak, or watch the charming Potala Palace in the snow, listen to the lama's voice of nature, harvest a different mood. Experiencing Tibetan festivals is an add-on to a winter tour of Lhasa. This year on December 21 (Tibetan calendar October 25) is the Tibetan Lantern Festival, the traditional religious festival of Tibetan Buddhism, visitors can enjoy the temple and the secular roof lit countless lights in the evening, a celebration appearance, the Potala Palace will have a grand lighting ceremony. The Tibetan Lunar New Year is also a good tourist project. The holiday lasts from 1 month to 50 days. During the holiday, Tibetans will make a pilgrimage to the Potala Palace, turn sutras and pray for good luck, attend Dafa meetings and add lanterns to offer Buddha. Tourists can join the Tibetan compatriots in the team, around the campfire to taste butter tea, yak, zanba and other food, during the Spring Festival will also have many handicrafts, is a good choice to buy hand letter.

# data[].attributes.body
In your groups, please find out the definition for the following items:
a) Enquiry letter
b) Complaint letter
c) Adjustment letter
Post your findings here on Padlet.

# data[].attributes.body
Written when we need to ask for more information concerning a product, services, publication or procedure that interests us.

Task
You own a small company which retails clothing and you are interested in garments exhibited by a Taiwanese company at the recent Kuala Lumpur Textiles Trade Fair. The clothing would probably sell well in cities around Malaysia. Write an enquiry according to the details requesting for:

·      Catalogues for The Womanly Yifu apparel.

·      Other clothing ranges manufactured.

·      Range of clothing for older women.

·      Wholesale prices.

Details
Your name and address
- Nurul Amyrah Saad
City Lady Apparel,
12/22, Jalan Equestrian Off Persiaran Sukan, Section 13 40100 Shah Alam, Selangor.

Supplier’s name and address   Miss Rainie Yang,
Marketing Manager,
The Womanly Yifu, Block 15/12, Eng Shang Road, 105, Songshan District., Taipei City, Taiwan

# data[].attributes.attachment_link.title
Enquiry Letter | Format, Sample and How To Write An Enquiry Letter?

# data[].attributes.attachment_link.description
Enquiry Letter: It is a letter written to enquiry the information related to something. It can be written if a person wants to buy an item or wants to go on a trip, etc. The objective of the Enquiry Letter is to make a request to the recipient. In other words, it is written to get […]

# data[].attributes.headline
Liang Shan 012020092578                                            FEEDBACK :                                                                       1. You can list the items that you want instead of writing it in a paragraph.                                              2. You can include the date that you want them to give you the information (closing sentence)              

# data[].attributes.subject
Liang Shan 012020092578                                            FEEDBACK :                                                                       1. You can list the items that you want instead of writing it in a paragraph.                                              2. You can include the date that you want them to give you the information (closing sentence)              

# data[].attributes.body
A complaint letter can be an effective way to resolve issues pertaining to bad products or services. Learning how to write a complaint letter that gets attention will get you the results you want.

# data[].attributes.attachment_link.title
Real English - How to complain about a problem

# data[].attributes.attachment_link.readable_text
Aim:
This page is to help you write letters replying to complaints (also called adjustment letters). On this page are the stages of dealing with complaints, some useful expressions, some example letters, and an exercise.

Dealing with Complaints
| |

| | |

| | |

|

|

|

|

|

|

|

|

|

|

| |

|

|

|

|

|

Useful Expressions
Acknowledging receipt of a complaint letter

Thank you for your letter of ... regarding / concerning / in connection with ...

I refer to your letter of ... about / relating to ...

Apology for the error or fault

We must apologise for ...

We sincerely apologise for ...

Please accept our apologies for ...

I would like to apologise for the error made by our company in (verb+ing)

Accepting the Complaint

We agree that the usual high standards of our products / services were not met in this instance.

A short explanation of the fault

Introductory phrase
As a result of our investigation, we found that... (Not: After our investigation...)

Causes

The error was caused by ... / was due to ...

Apparently, the problem was the result of ... / resulted from ...

The cause of / reason for the mistake was ...

Effects

As a result ...

This led to ...

Consequently ...

Solutions

We have modified / changed our ...

We have implemented a system to...

To prevent re-occurrences we have set up a verification procedure.

Assurances
We assure you that this will not happen again.

Investigation to be made

Proposal to settle the difficulty

As a gesture of our regret, we are prepared to .../ we are willing to .../ we would like to ...

To show goodwill, we will ...

An offer to take goods back, make a replacement, give a discount etc.

We have dispatched the new items by express courier. They should arrive by

To show our goodwill, we would like to offer you a 5% discount on your next order with us.

Regret at dissatisfaction

While we can understand your frustration, ...

We understand how disappointing it can be when your expectations are not met.

Rejecting responsibility for the problem leading to the complaint

I regret to inform you that ...

I am afraid that ...

Unfortunately, I must point out that ...

Reasons for the rejection

This is because the guarantee period has expired.

This is due to the fact that the guarantee period has expired.

If a third party (another person or organisation) is to blame, direct the complainer to that party

We therefore suggest that you contact...

A concluding paragraph aiming at retaining the goodwill of the customer

We look forward to receiving your further orders, and assure you that they will be filled correctly / promptly.
Example Letters

Everlong Batteries
171 Choi Hung Road
Hung Hon, Hong Kong
Tel/Fax 2235 2449

Mr J Wong
Purchasing Officer
Fortune Goods
317 Orchard Road
Singapore

Dear Mr Wong Order No. 2639/L

Please accept our apologies for the error made by our company in filling your order no. 2639/L dated

You ordered 12,000 size Ultra super-long-life premium batteries, but our dispatch office sent 1,200. This was due to a typing error.

The balance of 10,800 batteries was dispatched by express courier to your store this morning and will arrive by

Since we value your business, we would like to offer you a 10% discount off your next order with us.

We look forward to receiving your further orders and assure you that they will be filled correctly.

Everlong Batteries
171 Choi Hung Road
Hung Hon, Hong Kong
Tel/Fax (852) 2235 2449

Mr J Wong
Purchasing Officer
Fortune Goods
317 Orchard Road
Singapore

Dear Mr Wong Order No. 2639/L

Thank you for your letter of regarding your order no. 2639/L. We understand that this is a difficult situation for you.

We have investigated the situation, and found that you ordered 12,00 size Ultra super-long-life premium batteries. Please see the enclosed copy of your order form. Our dispatch office therefore sent 1,200.

If you need the remaining batteries urgently, the balance of 10,800 batteries can be dispatched today by express courier to your store and would arrive by

Please phone me at the number given above if you would like to order these batteries.

We look forward to receiving your further orders.

Yours sincerely

David Choi
Distributions Manager

Encl:
- Order Form No. 2639/L

Exercise
Introduction:
This task is for you to practise matching the types of sentence you need in adjustment letters with suitable sentences.

Instructions:
Match the items in the boxes on the left with the items on the right:

1. Click in the table cell containing the item you want to move.

2. Click in the table cell where you want the item to go. The words will swap position.

3. If an item is in the right position, it will have a green background and a tick.

4. When all the table cells are green and have ticks, you have finished.

Related pages:
Adjustment letters:

Last updated on: Monday, March 26, 2012

# data[].attributes.attachment_link.description
Aim: This page is to help you write letters replying to complaints (also called adjustment letters). On this page are the stages of dealing with complaints, some useful expressions, some example letters, and an exercise.

# data[].attributes.headline
SAMPLE OF COMPLAINT & ADJUSTMENT LETTERS

# data[].attributes.subject
SAMPLE OF COMPLAINT & ADJUSTMENT LETTERS

# data[].attributes.body
Before we learn about writing a complaint letter, some exercises would help you to build the right vocabulary.

# data[].attributes.body
HOW TO WRITE A COVER LETTER
Purpose :  A cover letter is the first piece of information about yourself that your potential employer will read. The main function of a cover letter is to highlight the position you are applying and the skills you possess. The cover letter has to be tailored towards specific jobs you are applying to. A cover letter provides an opportunity to introduce yourself, highlight the key points from your resume, and be considered for a job interview.

# data[].attributes.attachment_link.title
HOW TO WRITE A COVER LETTER for a JOB APPLICATION! (The BEST Example COVER LETTER to GET YOU HIRED!)

# data[].attributes.attachment_link.readable_text
No matter where you are in your career, or what job you're applying for, submitting a cover letter with your resume is a must.

Done right, a cover letter will effectively complement your resume and explain to the hiring manager in more detail why you're the right person for the job.

Writing a cover letter, however, is easier said than done.

You have to effectively demonstrate that you'll be able to perform the responsibilities listed in the job description and that you'd be a better fit for the company compared to other candidates.

And unless you're a professional writer, this can be a very hard task.

Fortunately, we created these cover letter examples to inspire you and help you get started with your own cover letter!

Let's dive in!

21 Cover Letter Examples

#1. Career Change Cover Letter Example

Here's what this cover letter does right:

#5. Ph.D. Cover Letter Example

Here's what this cover letter does right:

Attention-grabbing introduction. In the opening paragraph, this candidate explains why they're passionate about pursuing a Ph.D. in great detail.

Explains the candidate's qualifications in detail. The candidate builds on their passion by explaining how they're also qualified for the degree because of their education history and academic achievements.

What is a Cover Letter?

A cover letter is a one-page document that you submit as part of your job application, alongside your resume.

Its purpose is to introduce you and briefly summarize your professional background. On average, your cover letter should be from 250 to 400 words long.

A good cover letter can give the hiring manager more insight into what makes you a good candidate and help them make up their mind about whether they should invite you for an interview. A bad cover letter, though, will get ignored (at best) and lose you the job (at worst).

So, to make sure this doesn't happen, it's essential to know how to write a convincing cover letter.

The first thing to remember is that a cover letter is a supplement to your resume, not a replacement. Meaning, you shouldn't just repeat whatever is mentioned in your resume and call it a day.

Optimally, you should use your cover letter to shed more light on your skills and qualifications, as well as explain anything you didn't have space for in your resume (e.g. a career gap or why you're changing careers).

If you're writing a cover letter for the first time, though, putting all this together might seem pretty tough.

Fortunately, you can follow our tried-and-tested format to make the experience much easier:

Header - Input your contact information.

Greeting the hiring manager - Open the cover letter with a "Dear Sir or Madam," or use the hiring manager's name if you know what that is.

Opening paragraph - Grab the hiring manager's attention by getting straight to the point. Mention what your professional experiences are, and what role you're applying for.

The second paragraph - Explain why you're the perfect candidate for the job. Mention your top 2-3 achievements, your top skills, why you want to work in that specific industry, and whatever else is relevant.

The third paragraph - End your cover letter with a call to action. E.g. "I would love to meet personally and discuss how I can help Company X."

Formal closing - Something like this: "Thank you for your consideration. Best, John Doe."

Here's what this looks like in practice:

9 Tips to Write a Cover Letter (the Right Way)

Now that we've covered the basics, let's talk about cover letter tips. Below, we'll give you all the knowledge you need to take your cover letter from "OK" to "great."

#1. Pick the right template

A good cover letter is all about leaving the right first impression.

And what's a better way to leave a good impression than through a professional, well-formatted, and visual template?

You can simply pick one of our tried-and-tested cover letter templates and you'll be all set!

#3. Greet the hiring manager the right way

Once you've listed all your relevant contact information, it's time to address the hiring manager reading your cover letter.

A good practice here is to find the hiring manager's name and address them directly instead of using the traditional "dear sir or madam." This shows that you're really invested in the company and that you took your time to do some research about the job.

So, how can you find out the hiring manager's name?

One way to do this is by looking up the head of the company's relevant department on LinkedIn. Let's say you're applying for the position of Communication Specialist at Novoresume. The hiring manager is probably the Head of Communications or the Chief Communications Office.

Or let's say you're applying for the position of server at a restaurant. In that case, you'd be looking to find out who the restaurant manager is.

If this doesn't work, you can also check out the "Team" page on the company website; there's a good chance you'll at least find the right person there.

If you still can't find out the hiring manager's name, here are several other greetings you can use:

Dear [Department] Hiring Manager

Dear Hiring Manager

To whom it may concern

Dear [Department] Team

#4. Create an attention-grabbing introduction

Recruiters get hundreds, sometimes even thousands, of applications. Chances are, they're not going to be reading every single cover letter end-to-end.

So, it's essential to catch their attention from the very first paragraph.

The problem with most cover letter opening paragraphs, though, is that they're usually extremely generic, often looking something like this:

Hey, my name is Jonathan and I'd like to work as a Sales Manager at XYZ Inc. I've worked as a sales manager at MadeUpCompany Inc. for 5+ years, so I believe that I'd be a good fit for the position.

As you can probably tell, this opening paragraph doesn't tell the hiring manager anything other than that you've worked the job before - and that's not really helpful in setting you apart from other candidates.

What you want to do, instead, is start off with 2-3 of your top achievements to really grab the reader's attention. Preferably, the achievements should be as relevant as possible to the position.

For example:

Dear Josh, My name's Michael and I'd like to help XYZ Inc. hit and exceed its sales goals as a Sales Manager. I've worked with Company X, a fin-tech company, for 3+ years. As a Sales Representative, I generated an average of $30,000+ in sales per month (beating the KPIs by around 40%). I believe that my previous industry experience, as well as my excellence in sales, makes me the right candidate for the role of X at Company Y.

The second example shows how the candidate is a top performer. The first just shows that they've worked a sales job before.

Which one are YOU more likely to invite for an interview?

Exactly!

#5. Show you're the perfect person for the job

One great thing about cover letters is that they allow you to expand more on the top achievements from your resume and really show the hiring manager that you're the right person for the job.

A good way to do that is to first read the job ad and really understand what skills/experiences are required, and then to ensure that your cover letter touches upon the said skills or experiences.

In my previous role as a Facebook Marketing Expert at XYZ Inc. I handled customer acquisition through ads, managing a monthly Facebook ad budget of $20,000+. As the sole digital marketer at the company, I managed the ad creation and management process end-to-end. This means I created the ad copy and images, as well as picked the targeting, ran optimization trials, and so on. Other than Facebook advertising, I've also delved into other online PPC channels, including:

Google Search

Twitter

Reddit

Quora

#6. Explain why you're a great company fit

The HR manager doesn't only look at whether you'll be good at the job or not. They're looking for someone that's also a good fit for the company culture.

After all, employees that don't fit in are bound to quit, sooner or later. This ends up costing the company a ton of money, up to 50% of the employee's annual salary.

To convince the hiring manager that you're a great company fit, do some research on the company and find out what it is you like about them, or about working there. You want to know things like:

What's the company's business model?

What's the company's product or service? Have you used it?

What's the culture like? Will someone micro-manage your work, or will you have autonomy on how you get things done?

Then, turn your top reasons for liking to work there into text and add them to your cover letter!

#7. Wrap up with a call to action

To make the end of your cover letter as memorable as possible, you want to:

#8. Write a formal closing

Once you're done with the final paragraph, all you have to do is write down a formal "goodbye" and you're good to go.

Feel free to use one of the most popular conclusions in a cover letter:

Best Regards,

Kind Regards,

Sincerely,

Thank you,

#9. Proofread your cover letter

Last but not least, make sure to always proofread each and every document that you'll be including in your job application - cover letter included.

The last thing you want is to be claiming you're a great candidate for the job with a cover letter full of typos!

Cover Letter Writing Checklist

Frequently Asked Questions

Do you still have some questions about cover letters? Check out the answers below:

Conclusion

And that's a wrap! We hope our cover letter examples and writing tips will inspire you to write a cover letter that will land you your next job.

If you're looking for more invaluable career advice and articles, make sure to check out our career blog, or any of these related articles:

# data[].attributes.attachment_link.title
21+ Cover Letter Examples in 2023 [For All Professions]

# data[].attributes.attachment_link.description
Professional, job-winning cover letter examples for different fields. Learn why they stand out, and create your own with our killer cover letter templates.

# data[].attributes.body
Review the question below. Identify the key points that are needed. Construct the cover letter and post your work here.