# data[].attributes.body
From: nthg2410@gmail.com

To: minhnguyen@gmail.com

Dear Mr Minh,

Thank you for choosing our company to purchase our air conditioner, we hope you are enjoying your purchase. We would like to clarify our guarantee policy for this product.

This air conditioner is covered by a one-year warranty from the date of purchase. The warranty covers any manufacturing defects and malfunctions that may occur during normal use.

However, damages caused by improper handling, improper care, and accidental damage are not covered under warranty. Please note that the warranty does not cover any damages caused by misuse of the product.

To have your product warranted, please make sure to keep your purchase receipt as proof of purchase. Simply contact our customer service team with your proof of purchase, and we will guide you through the warranty process.

If the warranty has expired or been lost, we offer repair services for an affordable fee. We hope this information is helpful. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,

Giang

Customer service officer

Blue Electronics Supermarket

# data[].attributes.body
From: nthg2410@gmail.com

To: employee@gmail.com

Subject: Plans to organize this upcoming event

Dear all employees,

Our company will hold an event in the next six months, we will host the company milestone event to celebrate the company’s 20th anniversary. It is aimed at reviewing the achievements of the company over the past 20 years and making future plans.

Our participants will include managers, staffs and owners. We ought to invite our key clients and former managers and employees who have worked and supported our firm since the day the business first started operating. Moreover, to let more people know about our company’s name and image, we should also give journalists and reporters invitation. In order to provide enough space for everyone, it would be ideal for the event to be held in a hotel or conference center. We have decided to outsource the event planning to a professional company to ensure the event's success because it requires more specialist skills in organizing.

The event will take place for a day. In the morning, we will hold a welcome ceremony, review important milestones in building our firm. After that, we will honor and award employees who have made great contributions in building our company. Afterwards, we will arrange lunch for everyone. In the afternoon, we will have performances and mini games to help people better understand the history of our company.

We will provide you with more details about the event in due course. We hope that you are excited about this upcoming event and looking forward to it as much as we are.

Yours faithfully,

Giang

Managing director

# data[].attributes.body
From: nthg241003@gmail.com

To: phomaique19@gmail.com

Subject: Principled negotiation

Hello Phuong,

In the previous email, you told me that you need some advice on the negotiation with an important business partner this week, so I am writing to share my interest in the principled negotiating style and its mechanisms.

The objective of this negotiation style is to reach a win-win solution and find common interests that can help generate options for mutual gain. Because of neither party negotiates from “position of power”, so negotiators of this style tend to treat each other with respect.

Principled negotiation reaches a favorable outcome for both parties while maintaining a good relationship. If you use this style, your bargaining position will be not suitable in all situations because sometimes we have to deal with hard negotiators who always want to win and do not treat us equally.

This approach helps you to deals with the primary needs and interests of the parties, and it’s more efficient thanks to resolving conflict between parties. However, it also has some disadvantage. Occasionally, principled negotiations fail to settle the dispute or prevent conflict, even when one of the parties has the highest intentions and outstanding negotiating skills.

From my point of view, principled negotiation is still one of the best strategies for resolving conflicts or deals. I hope this brief summary gives you an insight into the principles of a principled negotiating style, and that we can discuss this further.

Best regards,

Giang

# data[].attributes.body
From: nthg241003@gmail.com

To: ptp0604@gmai.com

Subject: IBT’s corporate culture

Dear Phuong,

I hope this email finds you well. Recently, I heard that you are planning to apply for a job at IBT Company. I thought I would give you some insights into the company's culture and values to help you prepare for your interview.

Firstly, IBT is known for its slogan "Innovating for a better tomorrow" and its logo consists of a green background with the letter "B" in white, symbolizing innovation and growth.

In terms of dress code, employees wear formal attire, mostly business suits and skirts.

The company's missions and visions are centered around solving key challenges in the world today such as sustainability, technology, and community building.

The core values and beliefs of IBT include diversity, inclusion, collaboration, and empathy. The company emphasizes teamwork and encourages employees to share their ideas for continuous innovation.

Moreover, the company provides its employees with various benefits and special policies such as work-life balance, flexible working hours, employee wellness programs, and professional development opportunities.

I hope this information helps prepare you for your interview at IBT. Feel free to reach out to me if you have any other questions or concerns.

Good luck with your job search!

Best regards,

Giang

# data[].attributes.body
From: nthg241003@gmail.com

To: kutephomaique19@gmail.com

Subject: Checking account

Dear Ngoc,

I am writing with regard to a type of bank account that is the most suitable for you. I recommend you to use a checking account because it has a lot of characteristics suitable for you who are living far from family.

Firstly, its main users are students who live far from home. With this account, you can withdraw money to pay expenses, you also can use it to pay tuition fees, electricity and water bills. Secondly, it is very easy to open. The opener must be above 18, when you open this account, you only need to show your ID and fill in a slip, and wait for 1 week to get the ATM card. Thirdly, with a checking account, your parents can easily send you money without giving it to an intermediary. Finally, the interest rate is quite low, about 1% per year, the monthly fee is only 4.500VND  and the minimum balance is just about 50.000VND.

I believe a checking account is the right choice for you.

Don’t hesitate to contact me if you have any questions.

Best regard,

Giang

# data[].attributes.body
The bar chart shows the movement of Vietnamese gasoline prices in 2017. The chart can be divided into four parts: the first part is from January to April, the second is from April to July, the third is from July to October and the last is from October to the end of the year. In general, as it can be seen from the graph, VN’s price of gasoline increased in the year. In January, it stood at 0,78 USD/liter. After that, it fluctuated to April between 0.76 to 0.79 US D per liter before there was a steady fall of 0,05USD till July and reached a low of 0,75 USD/liter and it is the bottom. The period from July to October witnessed a sharp rise in the gasoline price to 0,8USD/liter. The price reached a peak at 0,82 in November and dropped to 0.8 in December. To sum up, there was an increase of Vietnamese gasoline prices of 2017.

# data[].attributes.body
Huong Giang

173, Tay Tuu St., Bac Tu Liem dis., Hanoi City

(+84836360460)

Email: nthg241003@gmail.com

After seeing and reading your recent advert for an accountant position in your website last week, I realized that your requirements were an exact match of my competences.

I graduated from HaUI and majored in Accounting. I also have a degree in English. I have completed courses in financial accounting, managerial accounting, and auditing. I have also completed an internship at VP Bank where I gained experience in bookkeeping and financial analysis.

I like what I have heard and what I have been reading about the company, and it seems like a great fit for my personality and my values. I believe I would be an asset to your company, I will be able to: bring with me my experience of working as an accountant which I think would be useful in this position.I want this job because it emphasizes that my two greatest skill sets are analyzing financial data and identifying trends.

I would like to have the opportunity to talk to you further about my application. I am available for an interview at any time and I can be contacted at my email.

If you have any questions in reviewing my qualifications, please do not hesitate to contact me at 0836360460.

Thank you for your time and consideration.

Best regards,

Giang

# data[].attributes.body
From: nthg241003@gmail.com

To: ptp0604@gmail.com

Subject: Experiences in my latest job interview

Dear Phuong,

I have heard that you are going to have a job interview next month. So I am writing about my last job interview to share some experiences with you. I am working a part time job as a salesman at Tri Tue Bookstore. In those time, I had an unforgettable interview and gave me a valuable experience. It was the manager of the bookstore who interviewed me in person. She looked quite professional and serious, so I felt extremely nervous. I was asked a series of questions about my personal information, education, experience, skills, and future plans. Although I was a bit nervous at first, I think I left a good impression on the interviewer because I always keep my answers short, simple, and relevant to the job. In particular, I think my answer to the question of strengths and weaknesses is the best. I gently mention my weakness and demonstrate that it is also my strength.

However, I still believe that my interview could have been much better if I had handled the salary questions more wisely. If I fall into such a situation again, I will try to negotiate instead of answering directly so that I can receive other benefits with a higher salary. After the interview, I learned that no matter how serious and professional the interviewer looked, I had to stay confident and stay calm.

I hope my experience will help you in your next interview.

Your faithfully,

Giang