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I used this video because it explained what it is management does(objective 2) without being obscenely long.

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I used this blog as an artifact because it explained to me not only why companies use different levels of management and not only how its good but how it can be detrimental for a company that does not need it.

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Fundamental Levels of Managers Explained

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Explore the three levels of managers used by successful businesses and how a company’s size helps indicate the right management structure.

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Study.com is the resource I used during my self study of module two and it goes over everything I saw in the reading(as well as a little bit more)

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Corporate Social Responsibility | CSR Definition & Examples - Lesson | Study.com

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Learn about corporate social responsibility in our video lesson. Discover how companies engage in CSR practices to benefit society and the environment, then take a quiz.

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Objective 3 of the module was to identify the principles of ethical decision making and I used this for that objective.

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5 Basic Ethical Principles and Steps to Ethical Decision Making

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Learning objective 4 wanted us to know why companies go international. This (extremely) short video very concisely explained why they do.

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International Business Explained: Why Go International?

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This Virginia tech journal post is what I used to learn about objectives six through nine (as they all ask about the global business strategies).

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This course video from a different college is technically from an engineering course but it goes into nine different diagrams you can turn over and use in this course for planning and managing a business.

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Daytona State College Instructional Resources

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This article from the "board of innovation" is what I used for objective 11, "Describe barriers to individual decision making and cognitive biases". it goes over how to see if you or someone else has bias on the subject and then gives three ways that a leader can help their team overcome bias.

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16 cognitive biases that can kill your decision making - Board of Innovation

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The purpose of this article is to discuss several key cognitive biases and their effects on decision making within strategic innovation management as well as how to minimize their effects so that team members can contribute optimally to the fuzzy innovation process. They are essential in understanding and managing appropriately to ensure your innovation outputs [...]

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I chose this Lumen course because of Objective 3, it tells you about all four aspects of Schein's management theory as well as giving two different charts for the hierarchy of authority (the fourth of Schein's four principles)

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What you'll learn to do: explain the purpose of organization

If you have a job now or you've had one in the past, you have some understanding of organizational structure-you know who your manager is, and you probably know who your manager reports to. You might also know who your company's CEO is. But where did this organizational structure come from? There are reasons behind an organization's structure, and understanding them at your current or next job will help you recognize how specialized your work will need to be, who you can talk to when you have questions, and what internal and external elements may impact your work.

Learning Outcomes

Explain the efficiencies created by specialization and the division of labor.

Describe characteristics of organizational structures.

List Edgar Schein's four common elements of an organization.

Common Elements of an Organization

From a manager's perspective, operations will be successful if a common purpose is made clear across the organization to create a coordinated effort of resources. Edgar Schein, a prominent organizational psychologist, identified four key elements of an organization's structure: common purpose, coordinated effort, division of labor, and hierarchy of authority. Each of the four elements represents an essential component of an effective structure. Further, Schein proposes that these elements are instrumental in defining the organization's culture.

Common Purpose

An organization with a clear purpose or mission is one that is easy to understand and manage. A common purpose unifies employees and helps them understand the organization's direction. Any employee working at the NASA Space Center in the 1960s knew that that organization's common purpose was to put a man on the moon. Included with the common purpose would be the business and company strategy, mission statement, company values, and the organization's short- and long-term objectives. The role of communicating all of these components most likely falls to managers through the company.

Coordinated Effort

Arguably, a manager's most important responsibility is to coordinate the effort of work in a way that maximizes resources with the common purpose in mind. Managers will need to leverage the employees' skill sets, experience, and personalities in a way that consistently adds value. Managers must also take into account employees' preferences as they relate to job satisfaction and engagement.

Specialization and the Division of Labor

Early in the twentieth century, every employee on the Ford Motor Company assembly line had a specific, repetitive task. For instance, one person would install the wheels on the left side of the car, and another employee only installed the front bumper. By breaking the whole job down to specific standardized tasks and repeating them over and over, Ford could produce one car every ten seconds.

Ford, and many other factories, demonstrated that specialization made work more efficient. Management saw this as the most efficient use of the relative skills of its employees. Employee skills at performing a task improve through repetition. Less time is spent changing tasks, in putting away tools from a prior task and getting the necessary tools for the next task. A second, and equally important, efficiency with specialization is the ease and low cost of finding and training people to do specific and repetitive tasks.

Specialization continued to be used for maximum efficiency by McDonald's, which invented the fast-food industry by specializing the work of every employee in the cooking, preparing and delivering of every meal. This model continues with newer companies such as Chipotle and Starbucks.

The division of labor describes the degree to which a task is divided into separate jobs or departments in order to improve efficiency. Larger firms, such as Fortune 100 companies, tend to have a high degree of division of labor; smaller entrepreneurial ventures tend to have more informal divisions of labor. For example, a large financial firm will have accountants in one department that only work on internal audits and another department where they focus on budgets and forecasting. An accountant in a small firm, however, needs to be more of a generalist and take on many different things (e.g., internal auditing, plus payroll, accounts receivable, financial planning, and taxes).

Specialization requires a trade-off between breadth and depth of knowledge. Although a high degree of specialization can increase productivity, it usually has undesirable side effects such as reduced employee job satisfaction because of the repetitiveness of certain tasks. Specialization limits the agility of a workforce, as employees cannot fill in for people in other areas of the business, and employees take longer to qualify for managerial positions. Fewer job improvements will occur because employees do not get the opportunity to work on other tasks.

Hierarchy of Authority

Hierarchy determines the formal, position-based reporting lines and expresses who reports to whom. The U.S. Army has a tall hierarchy with about twenty ranks between a private and a general. On the other hand, Valve, an independent game developer, has a flat organization. Officially, it has no managers. With about 2.2 million employees, Walmart has a tall hierarchy, with twenty-nine senior managers all reporting to the top executive level, illustrated in the figure that follows.

The number of levels of hierarchy, in turn, determines the managers' span of control -how many employees directly report to a manager. In tall organizational structures, the span of control is narrow. In flat structures, the span of control is wide, meaning one manager supervises many employees. In recent years, firms have delayered by reducing the headcount (often middle managers), making themselves flatter and more nimble. This, however, puts more pressure on the remaining managers who have to supervise and monitor more direct reports because of an increased span of control. Recent research recommends a span of control between fifteen and twenty direct reports.

Additional Characteristics of Organizational Structures

In addition to Schein's four key elements of an organizational structure, there are a few other characteristics to consider when determining the best structure for a business.

Centralization and Decentralization

In centralized organizations, only the top managers make decisions, whereas the lower-level managers are tasked with carrying out the directives. The military is a prime example, as generals give the orders and each successive rank passes on these orders for following. In decentralized organizations, the decision making is pushed down to the managers who are the closest to the work or client.

The term centralization refers to the degree to that decision making is concentrated to the top of the organization. To be clear, this refers to key decisions with potential impact on the business. If all proposals and decisions are made exclusively by the executive team, it is a highly centralized structure. However, if managers are allowed to make significant decisions affecting their areas of the business, it is a decentralized structure.

Formalization

Formalization refers to the degree to which positions in an organization are standardized. If a job is highly formalized, then the employee has little to no discretion over what to do, when to do it, and how to do it. People sometimes confuse formalization with specialization, but they aren't the same thing. Airline pilots have highly formalized jobs, dictated by FAA regulations that must be followed before, during and after every flight. Although the captain and co-pilot do have specialized tasks to perform, they are both involved in the entire delivery of service, and are able to function in each other's roles if needed. Further, the training required for pilots is extensive, with regular flight simulator testing for enforcement of formalized responses for known situations and challenges that can be encountered in flight.

Certain jobs will have much less formalization of duties. Pharmaceutical representatives-the employees of pharmaceutical companies who call on medical offices to inform doctors of their drug's effectiveness-have a great deal of freedom in their jobs. They each develop their own practices for gaining access to the doctors (starting with the medical office front desk staff) and generally only report on the number of physician conversations per week.

Check Your Understanding

Answer the question(s) below to see how well you understand the topics covered in the previous section. This short quiz does not count toward your grade in the class, and you can retake it an unlimited number of times.

Use this quiz to check your understanding and decide whether to (1) study the previous section further or (2) move on to the next section.

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If you have a job now or you've had one in the past, you have some understanding of organizational structure-you know who your manager is, and you probably know who your manager reports to. You might also know who your company's CEO is. But where did this organizational structure come from?

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I chose this video as it outlines Organizational Structures while being more in depth than other videos with the same purpose as it.

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This is the official EEOC website that clearly defines and highlights which groups of people are protected under the laws that they enforce (Objective 2:Identify the categories of protected classes per the Equal Employment Opportunity Commission (EEOC))

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This site as a simple chart that has the soul purpose of defining separation and termination(objective 9) side by side so you can compare the two.

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Involuntary termination refers to a situation where an employee’s employment is ended by the company and not by the employee’s own choice.

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This paper by Austin Scott of Aspen University speaks about the reinforcement theory and goal setting for the majority of it. I felt like this correlated to objective 14 of module 7 which is differentiating between goal setting and reinforcement theories of motivation

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I chose this video because it goes over what intrinsic and extrinsic motivation are(and because I preferred listening to his voice over the other ones.) I chose this topic however because it is the subject of objective 11 of module 7, differentiating between intrinsic and extrinsic motivation.

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What are Intrinsic and Extrinsic Motivation? What's the difference?

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I chose this article from the university of Massachusetts because of objective 4 of module 8, which asks us to identify the four components of the PDCA cycle(there is a typo on the objective by the way)

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Top Resources for You - UMass Blog - Know what’s trending, get expert tips for your career, and learn from industry experts.

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What is the PDCA Cycle? Definition, Examples, and Benefits

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PDCA is a four-step project management method. Learn the basics of the PDCA Cycle, its definition, evolution, examples, and benefits.

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I couldn't stand the voice on this video but I did use Evernote.com to transcribe it so my ears wouldn't bleed. It goes over what a performance metric is, why they're important, and what types of performance metrics there are which I felt correlated to objective 2 of module 8, "Identify performance measurement tools and evaluation processes".

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Objective 11 of module 8 is my visual journal! so here it is, my visual journal, of course directly correlating to the objective.